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Royal Mirage Deluxe Marrakech

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Royal Mirage Deluxe Marrakech
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379 Reviews from our TripAdvisor Community

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Showing 162: English reviews
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Stratton Audley
Reviewed 2 weeks ago

This was our 'base' pre and post a 7 day motorcycle trip around Morocco. It's a large hotel that still manages to deliver a great service for smaller parties. A really good pool and bar. The restaurant is great, quality of food is really good and all staff are very helpful. The hotel itself probably could do with a little...

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Helpful?
Thank Martin C
RoyalMirageDeluxe1, Directeur général at Royal Mirage Deluxe Marrakech, responded to this review

Dear Martin C, Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned. Thank you very much for recommending the Royal Mirage Deluxe and we hope to have you back very soon. Jamal EL HAJOUI General Manager

Chester, United Kingdom
Reviewed March 14, 2017

I will set my review out in sections for easy reading. The Visit 27th February to the 10th March 2017. Lovely time of year ...not too hot! The Hotel Located close the the old medina wall and is within walking distance to the old medina [20 mins] and close to the new town [ 5 mins ] In our view...

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6Thank David P
RoyalMirageDeluxe1, Directeur général at Royal Mirage Deluxe Marrakech, responded to this review

Dear Dave & Judy I would like to thank you for having taken the time to post your wonderful review on TripAdvisor. It is great to read that we were able to deliver a memorable experience for you during your stay. I am sincerely happy that you have fully enjoyed all the facilities and services of the hotel and that...

London, United Kingdom
Reviewed March 5, 2017

We book a large junior suite facing the pool for a week. The room was gigantic with seating area, office desk, separate dressing area and large bathroom. We saw none of the flowery decoration on the bed or bathroom as advertised in the pictures. The door to the toilet remained half ajar as it got stuck halfway, the shower pipe...

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Helpful?
Thank EssexBound123
RoyalMirageDeluxe1, Directeur général at Royal Mirage Deluxe Marrakech, responded to this review

EssexBound123, Thank you so much on behalf of all Royal Mirage Deluxe teams for your comment on your recent stay with us. I have well notice your observation and i thank you to help us to improve our services. I hope we will have the pleasure to welcome you back in the near futur. Best Regards, Jamal EL HAJOUI General...

Polcenigo, Italy
Reviewed January 23, 2017

I see some of the poor reviews for this hotel and I have to disagree. We loved it. We had two rooms one for us and one for the teens. It was beautiful and opulent and perfect for a visit to Morocco. It was easily reached from the airport by taxi and check in was easy and the desk people...

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1Thank TootsandPops
RoyalMirageDeluxe1, Directeur général at Royal Mirage Deluxe Marrakech, responded to this review

Dear TootsandPops I would like to thank you for having taken the time to post your wonderful review on TripAdvisor. It is great to read that we were able to deliver a memorable experience for you during your stay. I am sincerely happy that you have fully enjoyed all the facilities and services of the hotel and that our team...

Reviewed December 3, 2016 via mobile

The hotel is In need of considerable updating to bring it back to a 5 star rating currently this is only a 3 star hotel and I would say my wife and I are easy going when on holiday. However on this occasion we have book half board and this has been a waste of time, the hotel has 2...

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Helpful?
Thank Michael M
RoyalMirageDeluxe1, Directeur général at Royal Mirage Deluxe Marrakech, responded to this review

Dear Michael M Firstly, thank you for taking some of your time by noting a feedback on tripadvisor concerning your recent stay at the Royal Mirage Deluxe Hotel. Our team goals is to satisfy all guest needs and exceed their expectations in every possible aspect, as every little things make the difference. I have noted the unusual lack of attentive...

Reviewed October 17, 2016

Stayed at the Royal Mirage Deluxe after a few nights in a Riad in the Medina, looking for an oasis of peace and tranquility. The pool area is lovely and the public areas opulent and there seemed to be very few people around (stayed in October). There are some luxurious restaurants and a quiet bar. But - the walls are...

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Helpful?
1Thank Bigfonzhair
Shanghai, China
Reviewed October 4, 2016

I plan to visit Marrakech for business during the COP in November. The governmental organization who invited me asked us to book the rooms early because of this big event. So I made a reservation in early April (7 months in advance). I was really upset when I got a telephone call on October 4 telling me that the hotel...

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3Thank Tjerk R
Reviewed September 26, 2016 via mobile

This hotel is smaller then average five star hotel and this is my main attraction point, very well architecture, Moroccan decorations throughout, staffs are very friendly and try their best, the swimming pool is amazing and huge compared to hotel size , not far from jam El fana, there is a supermarket nearby , Taxis readily available, check in /...

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1Thank Mohammad P
Reviewed September 16, 2016 via mobile

This hotel was supposed to be 5* and was a substitute for another 5* we had actually booked. I would say 3*. Staff were friendly but not very informative when we arrived. Eg did not tell us basic info such as breakfast times, facilities within the hotel until we asked. Our room was also unavailable so we were given a...

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Helpful?
Thank Rachel Z
Barcelona, Spain
Reviewed September 13, 2016

We booked this hotel because of it's excellent location.Lobby is impressive. All in Moroccan style. We arrived around 1 pm.Reception told us, the rooms would only be ready by 3 pm. So we decided to have a snack in the lobby. Ordered club sandwiches. Waited more than 40 minutes for the food. At 2.45 the rooms were ready. Dissapointing. Not...

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1Thank Paduf
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Royal Mirage Deluxe Marrakech

Address: Rue Paris, Hivernage, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $71 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Royal Mirage Deluxe Marrakech 4.5*
Number of rooms: 76
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Also Known As:
Royal Mirage Deluxe Marrakech Hotel Marrakech
Royal Mirage Deluxe Hotel Marrakech
Hotel Style:
#203 Spa Hotel in Marrakech
#224 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travelers have asked, with answers from Royal Mirage Deluxe Marrakech staff and other travelers.
8 questions
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Questions? Get answers from Royal Mirage Deluxe Marrakech staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“As I have said choose a room away from the Hotel Night Club.”
davidpR2249IG, Mar 14, 2017 | Read review
“Rooms facing the pool are quieter most of the day but you can hear faints music sounds late evening.”
EssexBound123, Mar 5, 2017 | Read review
“Avoid this hotel”
ttjerk, Oct 4, 2016 | Read review
“Street-view rooms were very quiet.”
yw125, Aug 25, 2016 | Read review
“Not sure if any one”
318rashmim, Jun 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question