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El Fenn

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826 Reviews from our TripAdvisor Community

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Showing 702: English reviews
New York City, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 5, 2015

El Fenn is as cool as they say and it was exactly what I had envisioned - the most exquisitely decorated and colorful riad you've ever seen - it just screams (in a mellow way, that is) style. The look on the faces of your travel companions is priceless - first their luggage is dropped into a cart by an... More 

Helpful?
1 Thank madeehar_12
MeganLD2013, Director of Sales at El Fenn, responded to this review

What a wonderful review and thank you for name checking so many people. They're all delighted! So pleased to hear that you felt so well looked after on your trip to the hospital and yes, the staff are all amazing ambassadors for the hospitality that Morocco is so well known for. Apologies again about the glitches on your check in... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 5, 2015

El Fenn is something special. The moment you walk in you feel at home. You're amazed by the most beautifull prize winning interior decoration, the intense colours, the different oases with pools and fire places all around. The audience is divers, the atmosphere relaxed. Despite its sublime location (5 minute walk from El Fna), you could easily spend your days... More 

Helpful?
1 Thank Nynke v
MeganLD2013, Director of Sales at El Fenn, responded to this review

What a wonderful review and we're so pleased to know that you enjoyed your stay with us. We really hope to welcome you again soon to El Fenn. More 

London
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 4, 2015

This was our second stay at Riad el Fenn, the first being three years ago. We stayed for three nights just after Christmas and it was a wonderful experience. The Riad is tucked away down a side street but is easy to find and is the perfect base for exploring the Medina. The Riad is full of little places of... More 

Helpful?
1 Thank NeilPByrne
MeganLD2013, Director of Sales at El Fenn, responded to this review

We're always delighted to welcome guests back and it was great to host you again this time. Thanks so much for the review. Every one helps and we're always delighted to get such great feedback. More 

Copenhagen, Denmark
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 2, 2015

This is one of those rare hotels where you instantly feel at home, and dread your departure from day one. El Fenn's webpage, with David Loftus fantastic pictures, prepare you for a special stay, and yet in real life this is a surprising and absolutely magical place. A beautiful and stylish Riad just a few minutes’ walk from Djemaa El... More 

Helpful?
Thank Pia E
MeganLD2013, Director of Sales at El Fenn, responded to this review

Dear Pia. What a wonderful review to get! It's always such a pleasure to read that guests have left with great memories to treasure and it's wonderful to know that you enjoyed your time here so much. You must come again soon! More 

Oslo, Norway
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 2, 2015 via mobile

This is our first visit to exiting and lively Marrakech. We went with friends, who have been here before and wanted to enjoy El Fenn again. When entering the riad from the bustling Medina, you come into a serene oasis of several quiet courtyards with trees, flowers, and huge daybeds. There is a courtyard or terrace outside every room. At... More 

Helpful?
Thank Reisejan
MeganLD2013, Director of Sales at El Fenn, responded to this review

December is such a wonderful month to visit Marrakech - sunshine, snow on the mountains and blue skies - which means warm days and nights by the fireside! We're delighted that you discovered us at this beautiful time of year and enjoyed your stay here. Thanks so much for the review. More 

PS
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 1, 2015

We had a fantastic experience at El Fenn. Initially we dealt with Naoual at reservations, who responded promptly to our request and was very accommodating. When we checked in Abdel, was very professional, polite and offered us tea and gave us a tour of the property. Also, upon check in Adil, front office manager, came to introduce himself and made... More 

Helpful?
Thank Supercipo
MeganLD2013, Director of Sales at El Fenn, responded to this review

Dear Supercipo. We were all delighted to read you review and know that you enjoyed your time here. Great to hear that Adil helped you discover a less well known part of the city - but one that we visit a lot to find new deco for the hotel! We always try and help guests to go off the beaten... More 

1 review
Reviewed December 29, 2014

We spent three nights in the enormous family suite of Riad El Fenn and were sad to leave. The service was excellent, from the airport pick-up to the breakfast on the roof-top terrace, and the staff unfailingly helpful and charming. The rooms (arranged around a series of traditional courtyards with fountains or pools) and the rest of the hotel were... More 

Helpful?
Thank Michael C
MeganLD2013, Director of Sales at El Fenn, responded to this review

Dear Michael C. Thanks so much for the review and feedback on the family suites. These rooms were opened a few months ago and people are really enjoying them - great to know that you did too. As ever, our staff will be delighted to know that you found them so welcoming. We hope to see you again one day... More 

Nashville, Tennessee
2 reviews
Reviewed December 28, 2014

If you want ambience in spades with great service and wonderful modern amenities on the edge of the medina, El Fenn promises this and delivers more. We came last May (second time to visit Marrakech) and found this place completely charming--very comfortable rooms and renovated baths with birds singing in the orange trees in the courtyard and bubbling pools in... More 

Helpful?
Thank happytrails61
willemadriaansmit, General Manager at El Fenn, responded to this review

dear Happy Trails, how wonderful you have found us! Thank you for your very kind review; t always makes our day when reading one like yours. Hope to have you back with us, warm wishes, willem smit More 

London, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 28, 2014

We have just returned from a fantastic few days staying at Riad El Fenn. Our first trip to Marrakech and we travelled with two teenage boys. At the suggestion of reception we booked the family suite at the back of the property which turned out to our surprise to be a two storey house with a beautiful roof terrace. Downstairs... More 

Helpful?
Thank LilyFro
willemadriaansmit, General Manager at El Fenn, responded to this review

dear Lily, Thank you so much for your review; we all, and particularly Abdel are delighted by your very kind words. Wonderful to read you enjoyed the family suite so much; I had the privilege of living there for a year and had the absolute same experience. We hope to welcome you back at El Fenn, warm wishes willem smit More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 17, 2014

Riad El Fenn where do I begin. Firstly this is the best accommodation I have stayed in away from home. I felt welcome the second I stepped through the door. The staff were friendly, always smiling and willing to help. Each morning begins with coffee/tea delivered to your room/suite (I stayed in the family suite). Then a healthy breakfast to... More 

Helpful?
2 Thank SerinaDawkins
willemadriaansmit, General Manager at El Fenn, responded to this review

dear Serina, Thank you so much for your lovely review; I am quite convinced we all enjoy working at El Fenn as much as you did while being our guest. Looking forward to your return coming summer; prepare for the heat though! warm wishes, willem smit More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Special Offer From 11/05/ 2016 to 31/08/2016 DIRECT BOOKING OFFER We assure that you'll always get the best rate available when you book directly with us. Whether you book online or by email, our team are on hand to answer all your questions from pre-booking to check-in and even after you're gone. With 20 individually styled rooms and suites, a four-bedroom private riad, 3 swimming pools and its own hammam spa, El Fenn is a unique boutique hotel combining grandeur and historic architecture with hideaway nooks, terraces and gardens - making it the most peaceful place from which to enjoy Africa's most exotic city.Our story began with two friends on the hunt for a small riad to buy as a holiday home. It was 2002 when Vanessa Branson and Howell James walked into the almost ruined courtyard of one of Marrakech's formerly great private homes. Nearing dusk and with the sound of the muezzin's call to prayer echoing in the air, they instantly fell in love with the atmospheric house which was being sold with three smaller neighbouring homes. They soon realised that their holiday home was going to become so much more.At the time, only a handful of Marrakech's riads had been converted to small hotels and Vanessa and Howell knew they wanted to open a place offering something different - a home from home retreat that combined great food and service with the spirit of the building's past and a contemporary decorative twist. During a two-year renovation, local craftsman used traditional techniques to breathe new life into the building. Polished lime plastering was used in a rainbow of colours to create walls, baths and bed frames, original tiling was renovated and carved cedar ceilings restored. Retro furniture sourced from local flea markets was combined with one-off bespoke pieces to create a unique interior. ... more   less 

Additional Information about El Fenn

Address: Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $195 - $586 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Fenn 4.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Riad El Fenn Marrakech
Riad El Fenn Hotel Marrakech
Hotel Style:
#15 Business Hotel in Marrakech
#16 Family Hotel in Marrakech
#28 Spa Hotel in Marrakech
#30 Romantic Hotel in Marrakech
#31 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travelers have asked, with answers from El Fenn staff and other travelers.
10 questions
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Questions? Get answers from El Fenn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try room 21.”
  • This is just the bedroom of our suite!
 of 5 bubbles SiriuslyOz, 3 weeks ago | Read review
“Higher rooms are quieter”
 of 5 bubbles 492jacquit, 3 weeks ago | Read review
“If you cannot get a room in the main building, make sure Hamoud is in the Annex to assist you.”
 of 5 bubbles Alfredo8074, 5 weeks ago | Read review
“Many rms face courtyards and have no windows other than courtyard facing so it's light or privacy........like most riads”
 of 5 bubbles rivey2016, Oct 29, 2016 | Read review
“Ground floor room #2,,,,the best !”
 of 5 bubbles ShaneF772, Sep 15, 2016 | Read review
5 of 5
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