We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

El Fenn

Travelers' Choice award winner
Book on TripAdvisor
in partnership with
Trusted partner. We work with Booking.com to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Expert photos
El Fenn
El Fenn
Panoramas (13)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

774 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for El Fenn
See the most recent reviews
Showing 657: English reviews
PS
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 1, 2015

We had a fantastic experience at El Fenn. Initially we dealt with Naoual at reservations, who responded promptly to our request and was very accommodating. When we checked in Abdel, was very professional, polite and offered us tea and gave us a tour of the property. Also, upon check in Adil, front office manager, came to introduce himself and made... More 

Helpful?
Thank Supercipo
MeganLD2013, Director of Sales at El Fenn, responded to this review

Dear Supercipo. We were all delighted to read you review and know that you enjoyed your time here. Great to hear that Adil helped you discover a less well known part of the city - but one that we visit a lot to find new deco for the hotel! We always try and help guests to go off the beaten... More 

1 review
5 of 5 stars Reviewed December 29, 2014

We spent three nights in the enormous family suite of Riad El Fenn and were sad to leave. The service was excellent, from the airport pick-up to the breakfast on the roof-top terrace, and the staff unfailingly helpful and charming. The rooms (arranged around a series of traditional courtyards with fountains or pools) and the rest of the hotel were... More 

Helpful?
Thank Michael C
MeganLD2013, Director of Sales at El Fenn, responded to this review

Dear Michael C. Thanks so much for the review and feedback on the family suites. These rooms were opened a few months ago and people are really enjoying them - great to know that you did too. As ever, our staff will be delighted to know that you found them so welcoming. We hope to see you again one day... More 

Nashville, Tennessee
2 reviews
5 of 5 stars Reviewed December 28, 2014

If you want ambience in spades with great service and wonderful modern amenities on the edge of the medina, El Fenn promises this and delivers more. We came last May (second time to visit Marrakech) and found this place completely charming--very comfortable rooms and renovated baths with birds singing in the orange trees in the courtyard and bubbling pools in... More 

Helpful?
Thank happytrails61
willemadriaansmit, General Manager at El Fenn, responded to this review

dear Happy Trails, how wonderful you have found us! Thank you for your very kind review; t always makes our day when reading one like yours. Hope to have you back with us, warm wishes, willem smit More 

London, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 28, 2014

We have just returned from a fantastic few days staying at Riad El Fenn. Our first trip to Marrakech and we travelled with two teenage boys. At the suggestion of reception we booked the family suite at the back of the property which turned out to our surprise to be a two storey house with a beautiful roof terrace. Downstairs... More 

Helpful?
Thank LilyFro
willemadriaansmit, General Manager at El Fenn, responded to this review

dear Lily, Thank you so much for your review; we all, and particularly Abdel are delighted by your very kind words. Wonderful to read you enjoyed the family suite so much; I had the privilege of living there for a year and had the absolute same experience. We hope to welcome you back at El Fenn, warm wishes willem smit More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 17, 2014

Riad El Fenn where do I begin. Firstly this is the best accommodation I have stayed in away from home. I felt welcome the second I stepped through the door. The staff were friendly, always smiling and willing to help. Each morning begins with coffee/tea delivered to your room/suite (I stayed in the family suite). Then a healthy breakfast to... More 

Helpful?
2 Thank SerinaDawkins
willemadriaansmit, General Manager at El Fenn, responded to this review

dear Serina, Thank you so much for your lovely review; I am quite convinced we all enjoy working at El Fenn as much as you did while being our guest. Looking forward to your return coming summer; prepare for the heat though! warm wishes, willem smit More 

cambridge, england
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 17, 2014

We stayed in the pool suite over a rainy long weekend. Given the cost one has a right to expect El Fenn to be genuinely special, and we were happy to find that it is! High points: the people and the service, nothing was ever too much trouble. The rooftop pool in our suite: heated to hot bath temperatures so... More 

Helpful?
1 Thank fl1mflam
willemadriaansmit, General Manager at El Fenn, responded to this review

dear fl1mflam, Thank you so much for your very kind review. As they say Marrakech is a very cold city with a very hot sun. Very pleased to read you we're able to enjoy hot baths, swims and fires! Our guide Mustapha has been part of our team for many years and has indeed a great knowledge of the Marrakech... More 

Coronado, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 10, 2014

We loved every minute of our stay at El-Fenn. Our room was the Family Room/Suite in "Little Sister" riad, which is a 3-minute walk from the main El-Fenn Riad, which is where we had our meals, Hamman and enjoyed the heated pool. The staff was so helpful -- from the driver to the concierge. They booked an amazing guide for... More 

Helpful?
2 Thank Sara H
willemadriaansmit, General Manager at El Fenn, responded to this review

dear Sara, How wonderful to read you have enjoyed your stay at our Little Sister so much. We recently added this riad to our portfolio and we are very pleased it has met your expectations. Thank you so much for taking the time to review as and we sincerely hope to welcome you back at El Fenn, warm wishes, willem... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 9, 2014

We loved our stay at the El Fenn. Beautiful property, great service, friendly people. I blogged about the stay here: http://www.whatthecatdraggedin.net/blog/2014/12/9/a-weekend-in-morocco-part-1 Do stay and enjoy it as we did!

Helpful?
2 Thank Catharina P
willemadriaansmit, General Manager at El Fenn, responded to this review

dear Catharina, thank you so much for your lovely review and wonderful blog & photography. Thank you for being an ambassador! Looking forward to welcoming you back @ El Fenn, warm wishes, willem smit More 

Leeds, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 3, 2014

A blissful retreat from the hustle and bustle of the Medina and souks. Everything about our stay was perfect from the location, the superb rooms, the wonderful food and the excellent staff. Reception staff were incredibly helpful and Tom and his brilliant team on the rooftop restaurant made every meal a pleasure - oh, and the food was great too!... More 

Helpful?
1 Thank Richard_Brenda_UK
willemadriaansmit, General Manager at El Fenn, responded to this review

Dear Brenda & Richard, Thank you so much for your lovely review; it always makes our day reading one like yours. Looking forward to welcoming you back at El Fenn, warm wishes, willem smit More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 2, 2014

We stayed at Riad el Fenn for 7 nights. It was not my first time in Marrakech but it was my first time staying in a Riad and my first time in marrakech with a family of five people. From the outset the staff were exceptionally helpful from collecting us at the airport to checking us in on arrival to... More 

Helpful?
2 Thank richlevels
willemadriaansmit, General Manager at El Fenn, responded to this review

dear Richard, Thank you so much for your very kind words. Wonderful to read you and your family enjoyed your stay in our Family Suite so much. i personally had the privilege of living there for a year and are looking back on a similar experience. Looking forward to welcoming you back, with warm wishes of the El Fenn team,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

981 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (600)
Viewed
Room/Suite (72)
Viewed
Hotel & Grounds (205)
Viewed
Pool/Beach Area (29)
Viewed
Dining (37)
Viewed
View from Room (14)
Viewed
Bathroom (17)
Viewed
Family/Play Areas (1)
Viewed
Other (225)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (348)
Viewed
Amenities (15)
Viewed
Courtyard Room (30)
Viewed
Junior Suite (73)
Viewed
Pool (12)
Viewed
Dining (25)
Viewed
Suite with Private Pool (50)
Viewed
Suite With Private Pool (53)
Viewed
The Hotel (90)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (15)
Viewed
View from Room (2)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Marrakech hotels
0.0 mi away
Maison MK
Maison MK
#4 of 505 in Marrakech
5.0 of 5 stars 709 reviews
0.8 mi away
Riad Azoulay
Riad Azoulay
#23 of 505 in Marrakech
5.0 of 5 stars 675 reviews
0.5 mi away
La Villa des Orangers - Hotel
La Villa des Orangers - Hotel
#27 of 505 in Marrakech
5.0 of 5 stars 525 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
La Maison Arabe
La Maison Arabe
#15 of 505 in Marrakech
5.0 of 5 stars 1,661 reviews
0.0 mi away
Palais Sebban
Palais Sebban
#65 of 505 in Marrakech
4.5 of 5 stars 497 reviews
0.7 mi away
Riad Dar Anika
Riad Dar Anika
#9 of 505 in Marrakech
5.0 of 5 stars 961 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Special Offer From 11/05/ 2016 to 31/08/2016 DIRECT BOOKING OFFER We assure that you'll always get the best rate available when you book directly with us. Whether you book online or by email, our team are on hand to answer all your questions from pre-booking to check-in and even after you're gone. With 20 individually styled rooms and suites, a four-bedroom private riad, 3 swimming pools and its own hammam spa, El Fenn is a unique boutique hotel combining grandeur and historic architecture with hideaway nooks, terraces and gardens - making it the most peaceful place from which to enjoy Africa's most exotic city.Our story began with two friends on the hunt for a small riad to buy as a holiday home. It was 2002 when Vanessa Branson and Howell James walked into the almost ruined courtyard of one of Marrakech's formerly great private homes. Nearing dusk and with the sound of the muezzin's call to prayer echoing in the air, they instantly fell in love with the atmospheric house which was being sold with three smaller neighbouring homes. They soon realised that their holiday home was going to become so much more.At the time, only a handful of Marrakech's riads had been converted to small hotels and Vanessa and Howell knew they wanted to open a place offering something different - a home from home retreat that combined great food and service with the spirit of the building's past and a contemporary decorative twist. During a two-year renovation, local craftsman used traditional techniques to breathe new life into the building. Polished lime plastering was used in a rainbow of colours to create walls, baths and bed frames, original tiling was renovated and carved cedar ceilings restored. Retro furniture sourced from local flea markets was combined with one-off bespoke pieces to create a unique interior. ... more   less 

Additional Information about El Fenn

Address: Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $153 - $582 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Fenn 4.5*
Number of rooms: 20
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Orbitz, Odigeo, Travelocity and Agoda so you can book your El Fenn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riad El Fenn Marrakech
Riad El Fenn Hotel Marrakech
Hotel Style:
#15 Business Hotel in Marrakech
#16 Family Hotel in Marrakech
#28 Spa Hotel in Marrakech
#30 Luxury Hotel in Marrakech
#30 Romantic Hotel in Marrakech
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay