Hivernage Hotel and Spa
4 Angle Avenue Echouhada et Rue des Temples Quartier Hivernage, Marrakech 40000 Morocco
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$119
Free cancellation until 07/07/22
$129
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$102
Free cancellation until 07/07/22
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Room & Suite (223)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#261 of 741 in Marrakech
Location
4.3
Cleanliness
4.1
Service
3.9
Value
3.8
Travelers' Choice
Looking for a place to stay in Marrakech? Then look no further than Hivernage Hotel & Spa, a family-friendly hotel that brings the best of Marrakech to your doorstep.
You’ll enjoy relaxing rooms that offer a flat screen TV, a minibar, and air conditioning, and you can stay connected during your stay as Hivernage Hotel offers guests free wifi.
The hotel features a 24 hour front desk, a concierge, and room service. Plus, Hivernage Hotel & Spa offers a pool and breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
For those interested in checking out popular landmarks while visiting Marrakech, Hivernage Hotel is located a short distance from Marrakech Train Station (0.8 mi) and Koutoubia Mosque and Minaret (0.8 mi).
While in Marrakech be sure to experience local tapas favorites at Le Salama, Dar Moha, or Le Grand Cafe De La Poste.
During your visit, be sure to check out popular attractions like Jemaa el-Fnaa (0.8 mi), Bahia Palace (1.0 mi), and Ben Youssef Madrasa (1.2 mi), which are all within walking distance of the hotel.
We’re sure you’ll enjoy your stay at Hivernage Hotel & Spa as you experience everything Marrakech has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Business Center with Internet Access
Parking
Wifi
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hammam
Massage
Salon
Steam room
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Luxury
Languages Spoken
English, French, Spanish, Arabic
Location
Full view
86Good for walkers
Grade: 86 out of 100
48Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
Contact
4 Angle Avenue Echouhada et Rue des Temples Quartier Hivernage, Marrakech 40000 Morocco
Getting there
Rental CarsSee rental cars from $23/day
904Reviews15Q+A56Room tips
Reviews
Traveler rating
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itws a really nice hotel, and especialy Mina Fadili, the guest relation manager. she seemed to be everywhere, remember everything, and just smile and help all the time, the hotel itself was clean and pleasant and had a great view.
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Date of stay: May 2022Trip type: Traveled
Location
Cleanliness
Service
Helpful
Response from Chef projet Marketing, Marketing at Hivernage Hotel and Spa
Responded May 24, 2022
Dear Karni, I would like to thank you for taking the time to post your wonderful review I am sincerely happy that you have fully enjoyed your stay with us. I really enjoyed meeting you and look forward to welcoming you back at Hivernage Hotel & Spa. Best Regards, Mina F – Guest Relations Manager
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First time in Morocco and they really did their best to make it a memorable stay. A special thanks to Mina who was very welcoming, was always there to help and really cares about all the guests! There a restaurant within the hotel which I can’t recommend enough, they served us delicious Italian cuisine past 12midnight. Really great work ethic from all the staff. Rooms were very clean, interior design really unique and room service was always there to help. Thanks for making our stay in Morocco as good one!
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Chef projet Marketing, Marketing at Hivernage Hotel and Spa
Responded May 19, 2022
Dear DrJDO7uk, I would like to really Thank you for your amazing review. We are so pleased to hear that you had a wonderful stay, We are excited to welcoming you back in the future. Kind regards, Mina.F Guest Relations Manager
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My wife and I spent 5 nights in this hotel in early May and we were really impressed by it. Situated in a great location, the staff are all very friendly and helpful. Of particular note are the reception staff who went out of their way to secure rail tickets to Casablanca for us (none were available online). The hotel is also clean and comfortable - housekeeping staff seemed to be always busy - and we had a spacious room. Mina the Client Relations Manager was particularly helpful and she gave us some great insights to make our visit more enjoyable. She also took time to show us around the Spa and Gym which we both used. The Moroccan breakfast we had each morning was very satisfactory with a large range of fruit, juices, hot and cold food. And you could have freshly made pancakes. The hotel has nice restaurant offering a good menu and a selection of wines. On our return from Casablanca, we again stayed at the Hivernage and both my wife and I felt like we were returning home! It was obvious to us that management are working hard to deliver a great guest experience. We would definitely stay at the Hivernage when we visit Marrakech again…
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Date of stay: May 2022
Rooms
Location
Service
Room Tip: Rooms 407 and 417 have spacious balconies
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Helpful
Response from Chef projet Marketing, Marketing at Hivernage Hotel and Spa
Responded May 13, 2022
Dear Paul, I would like to thank you for having taken the time to post your wonderful review on TripAdvisor. It is great to read that we were able to deliver a memorable experience for you during your stay. I am sincerely happy that you have fully enjoyed all the facilities and services of the hotel and that our team was entirely devoted to you. Please be assured I will personally share all of your nice words with all of our staff. Thank you very much for recommending Hivernage Hotel & Spa and we hope to have you back very soon. Sincerely, Mina.F
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The hotel itself was superb. Clean, most staff were efficient and helpful, they catered for our early arrival and couldn’t offer anymore cups of tea if they tried! Our room was always spotless and clean. The cleaning staff were extremely helpful. The reason I’ve rated it 4* and nor 5* is purely down to two conversations we had late at night when our aircon wasn’t working. We rang reception where a young lady answered and told us that she couldn’t do anything and we had to wait until morning when her shift finished. We then spoke with Mina (who was the most helpful and polite member of staff I have ever spoken to!! She was so lovely and I thank her for making our trip special) who sorted the aircon for us.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Chef projet Marketing, Marketing at Hivernage Hotel and Spa
Responded May 13, 2022
Dear Alicia, We would like to thank you for taking the time to share your experience at Hivernage Hotel & Spa on TripAdvisor. Your comments will help us to keep improving guest's satisfaction, and be sure this is our priority. We take note of every observation you made to take our hotel's guest's service "to the next level". We hope to welcome you for your next visit in (City), so you will be able to notice the improvement. Kindest regards - Mina. F Guest Relations Manager
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The staff at Hivernage were all very friendly and welcoming, especially Mina who went out of her way to make sure that I had a comfortable stay. I was travelling solo which I was a little nervous about but I was made to feel very comfortable and well looked after. For the price I feel that you get a lot of value and high end service with a premium location (in the same areas as the Savoy). The room was spacious and very clean. The swimming pool area was never too busy and you can get pool side service for food and drinks. The rooftop was closed on this occasion but it wasn’t a big problem, The Pearl over the street has a great rooftop pool which you can visit. Mina provided great recommendations of things to do in the area. The nightlife nearby is great for drinks and food. That being said, if your room is near the main street it can get a little noisy in the evening. The location is brilliant for getting around, you can get to most places such as Majorelle Gardens or the Medina within 30 minutes on foot, or less than 10 minutes in a taxi which the hotel can arrange. The hotel also arranged my airport transfer which was very prompt and easy. The food at Hivernage was also brilliant and very reasonably priced, they also do great cocktails if that’s your thing. Overall it was a brilliant and memorable stay and I would highly recommend this to anyone visiting Marrakesh who wants a luxurious hotel experience in an upscale area with great service.…
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from Chef projet Marketing, Marketing at Hivernage Hotel and Spa
Responded May 8, 2022
Dear Sueak 6515TQ We are so delighted to read you had such an enjoyable stay. We really thank you and look forward to welcoming you back at Hivernage Hotel & Spa. Best Regards, Mina F – Guest Relations Manager
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We have stayed at the hivernage hotel pre-covid and returning after 3years we noticed of course that the interior isn’t as well kept as it used to be. The staff at reception were very helpful and the porters also very nice and helpful. The guys that work in the restaurant Table Du Marche were also really helpful and very nice. Service was a little slow but it wasn’t a problem and after all understandable as it is Ramadan. The rooms were serviced well by by he cleaners and the bed linen was clean and soft. The beds actually very comfy. The room didn’t have a hairdryer, we had to ask for one, which wasn’t a problem and we were given, but one would have expected there to be one in the room really. The hotel just needs a little refurbishment and attention so that the standards do not slip. In terms of service and staff, we rate this hotel over the Pearl hotel (where we have stayed) where the staff appear to be unhappy and simply not helpful.…
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from Chef projet Marketing, Marketing at Hivernage Hotel and Spa
Responded Apr 19, 2022
Dear Guest, I am sincerely happy that you have fully enjoyed all the facilities and services of the hotel and that our team has been entirely dedicated to you. I assure you that I will personally share all your nice words with all our staff. we appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience and be sure this is our priority. We are sorry for the inconvenience and would be a pleasure to personally welcome you back to our hotel. Kind Regards, Mina F – Guest Relations Manager
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We were welcomed with some tea and all the staff was very friendly and helpful. The room was very spacious, quiet and the beds were comfortable. Clean and well equipped. We didn't use the swimming pool. We had the Hammam in the hotel next door, literally next door so, no problem. It was worth crossing the road for it! :-) I had the Ritual Berber, and was fab :-) Very peaceful place and clean. Was there at 4pm It got a bit busier as I felt. All in all a great stay. Very happy we could walk everywhere. Happy to recommend!!
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Date of stay: April 2022Trip type: Traveled
Helpful
Stayed here for 4 nights and couldn’t fault it. Hotel is excellent value for money, central, stylish, you’re well looked after by ALL the staff. Wish I knew everyone’s name, but a special thank you to Mina. Couldn’t recommend enough.
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Date of stay: March 2022Trip type: Traveled
Helpful
Response from Chef projet Marketing, Marketing at Hivernage Hotel and Spa
Responded Mar 31, 2022
Dear Amy, Thank you very much for sharing such an amazing review. We are more than happy that you enjoyed your experience at Hivernage Hotel & Spa and it will be our pleasure to welcome you back soon. Kind regards, Mina. F Guest Relations Manager
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We stayed for just two night for my birthday and it was amazing. We had the beautiful Mina Fadili who is the customer relations manager, introduced us to their various services and we are so happy she was around to guide us. We are very happy to have stayed here and will definitely be back soon God willing. Overall Morocco was great fun and hotel very central to everything! People are beautifully friendly and helpful. Always smiling and ready to help! We will be back!!!!
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Date of stay: March 2022Trip type: Traveled
Helpful
Response from Chef projet Marketing, Marketing at Hivernage Hotel and Spa
Responded Mar 15, 2022
Dear , Thank you for taking the time to provide such kind review. We are so glad that you enjoyed your stay with us and we are excited to welcoming you back in the future. Kind regards, Mina. F Guest relations Manager
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Lovely boutique hotel, we have stayed at Hivernage om several occasions and the staff have always been very welcoming and helpful. A special thanks to Mina the guest relation manager who is always so welcoming and is always at hand when you need anything. She recommends the best restaurants in Marrakech and will ensure you get the best service! If you need any assistance whilst staying at the hotel then definitely speak to Mina.
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Date of stay: October 2021
Value
Service
Sleep Quality
Helpful
PRICE RANGE
$121 - $169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hivernage hotel and spa, hivernage hotel marrakech
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
85
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Claim Your Listing Frequently Asked Questions about Hivernage Hotel and Spa
Which popular attractions are close to Hivernage Hotel and Spa?
Nearby attractions include Royal Mansour Bars (0.3 miles), Theatro (0.2 miles), and Le Bar Churchill (0.2 miles).
What are some of the property amenities at Hivernage Hotel and Spa?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hivernage Hotel and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hivernage Hotel and Spa?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hivernage Hotel and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Hivernage Hotel and Spa?
Conveniently located restaurants include Comptoir Darna Marrakech, Restaurant Red House, and So Lounge Marrakech.
Are there opportunities to exercise at Hivernage Hotel and Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hivernage Hotel and Spa have airport transportation?
Yes, Hivernage Hotel and Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hivernage Hotel and Spa located near the city center?
Yes, it is 0.7 miles away from the center of Marrakech.
Are any cleaning services offered at Hivernage Hotel and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hivernage Hotel and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.