Hivernage Hotel and Spa
867 reviews
#256 of 699 Hotels in Marrakech
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4 Angle Avenue Echouhada et Rue des Temples Quartier Hivernage, Marrakech 40000 Morocco
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$154
$154
$400
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Free cancellation until 10/26/21
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About
#256 of 699 hotels in Marrakech
Location
Cleanliness
Service
Value
Looking for a place to stay in Marrakech? Then look no further than Hivernage Hotel & Spa, a family-friendly hotel that brings the best of Marrakech to your doorstep.
You’ll enjoy relaxing rooms that offer a flat screen TV, a minibar, and air conditioning, and you can stay connected during your stay as Hivernage Hotel offers guests free wifi.
The hotel features a 24 hour front desk, a concierge, and room service. Plus, Hivernage Hotel & Spa offers a pool and breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
For those interested in checking out popular landmarks while visiting Marrakech, Hivernage Hotel is located a short distance from Marrakech Train Station (0.8 mi) and Koutoubia Mosque and Minaret (0.8 mi).
While in Marrakech be sure to experience local tapas favorites at Le Salama, Dar Moha, or Le Grand Cafe De La Poste.
During your visit, be sure to check out popular attractions like Jemaa el-Fnaa (0.8 mi), Bahia Palace (1.0 mi), and Ben Youssef Madrasa (1.2 mi), which are all within walking distance of the hotel.
We’re sure you’ll enjoy your stay at Hivernage Hotel & Spa as you experience everything Marrakech has to offer.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Business Center with Internet Access
Parking
Wifi
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hammam
Massage
Salon
Steam room
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, French, Spanish, Arabic
Location
Full view
85Good for walkers
Grade: 85 out of 100
42Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
Contact
4 Angle Avenue Echouhada et Rue des Temples Quartier Hivernage, Marrakech 40000 Morocco
See all nearby hotels867Reviews15Q+A54Room tips
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Popular mentions
Very nice and cozy place great food and the best service matching the 5stars hotel , many thanks to the housekeeping and room service staff and a special thanks to Mina the guest relation for making our stay memorable !
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Date of stay: February 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Response from Chef projet Marketing, Marketing at Hivernage Hotel and Spa
Responded Feb 29, 2020
Dear Guest, Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attentio of those concerned. Thank you for your support.we look forward to your next visit. Best Regards, Guest Relations Manager MF
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Very good location. Pleasant staff. Rooftop sky lounge a pleasure. This is my second stay here and plan to return in a month for golf trips in Marrakech. Breakfast buffet is complete. Pool area good for relaxing after golf
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Date of stay: February 2020Trip type: Traveled solo
2 Helpful votes
Helpful
Response from Chef projet Marketing, Marketing at Hivernage Hotel and Spa
Responded Feb 29, 2020
Dear Jakp, We pride ourselves on the service and care we provide to our guests, and we are grateful to hear that we could exceed your expectations. We appreciate your loyalty and commitment to the Hivernage Hotel & Spa, and we look forward to your next visit. Kindest regards, Guest Relations Manager MF
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If you want to be able to sleep, this hotel is not for you. The windows are facing a road and a night club, which plays its music outside very loudly and do not provide any sound insulation. If you have a chance, stay somewhere else.
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Date of stay: February 2020Trip type: Traveled with family
2 Helpful votes
Helpful
Response from Chef projet Marketing, Marketing at Hivernage Hotel and Spa
Responded Feb 20, 2020
Dear Kate, We thank you for taking the time to share your impressions and remarks with us and we are sincerely sorry that we have not been able to fully satisfy your expectations. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comment and hope to regain your confidence during a future stay. Sincerely, Guest Relations Manager MF
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Me & my whole family had a wonderfull stay in this hotel, the facilities and the rooms are clean, the houskeeping was fabulous and impressive.the breakfast was pleasantly with much variety.Mina was fantastic manager and professional she made oldly mome very confortable and happy. We will look forward to coming back again to hivernage hotel. Laila
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Date of stay: February 2020
Value
Rooms
Service
Room Tip: best view and quiet room
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2 Helpful votes
Helpful
Response from Chef projet M, Guest Relations Manager at Hivernage Hotel and Spa
Responded Feb 9, 2020
Dear Laila, Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned. Thank you for your support. I look forward to welcoming your family and youback at the Hivernage Hotel & spa . Kind regards Guest Realtions Manager MF
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Very very poor service, so disappointing. Unhelpful rude staff. Booked 4 weeks ago especially for my mums 75th birthday. 2 x Twin interconnecting rooms confirmed by the hotel but when we arrived the rooms were separate and too far from each other (and too far to walk for my elderly mother). We were also given 1x queen bed despite booking twin rooms. Sara, receptionist very unhelpful. Asked her to book a local restaurant (5 min walking distance) but she said it was fully booked. She repeatedly tried to sell us another restaurant which was 20 mins away by cab. I then called the restaurant of our choice & booked a table straight away. Not the welcome we were hoping for.
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Date of stay: February 2020Trip type: Traveled with family
2 Helpful votes
Helpful
Response from Chef projet M, Guest Relations Manager at Hivernage Hotel and Spa
Responded Feb 9, 2020
Dear Farahi, We would like to thank you for taking the time to share your experience at (Hotel Name ) on TripAdvisor. Your comments will help us to keep improving our guest's satisfaction, and be sure this is our priority. We take note of every observation you made to take our hotel's guest's service "to the next level". We hope to welcome you for your next visit in Marrakech, so you will be able to notice the improvement. Kindest regards , Guest relations Manager FM
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PRICE RANGE
$134 - $211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hivernage hotel and spa, hivernage hotel marrakech
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
85
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Claim Your Listing Frequently Asked Questions about Hivernage Hotel and Spa
Which popular attractions are close to Hivernage Hotel and Spa?
Nearby attractions include Royal Mansour Bar (0.3 miles), Theatro (0.2 miles), and Le Bar Churchill (0.2 miles).
What are some of the property amenities at Hivernage Hotel and Spa?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hivernage Hotel and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hivernage Hotel and Spa?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hivernage Hotel and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Hivernage Hotel and Spa?
Conveniently located restaurants include Comptoir Darna Marrakech, Restaurant Red House, and So Lounge Marrakech.
Are there opportunities to exercise at Hivernage Hotel and Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hivernage Hotel and Spa have an airport shuttle?
Yes, Hivernage Hotel and Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hivernage Hotel and Spa located near the city center?
Yes, it is 0.7 miles away from the center of Marrakech.
Are any cleaning services offered at Hivernage Hotel and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hivernage Hotel and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.