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Club Med Marrakech La Palmeraie

Travelers' Choice award winner
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06/11/2017 06/12/2017
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Club Med Marrakech La Palmeraie
Club Med Marrakech La Palmeraie
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2,834 Reviews from our TripAdvisor Community

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Showing 225: English reviews
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London, United Kingdom
Reviewed 1 week ago

Loved this. We've been to a few club meds but always by the beach. Our kids are 9,7,7 so while we wanted more cultural interest, they aren't great in city breaks. This was the right balance. Easy to spend much of the day by the pool, on the trapeze, playing tennis or eating many courses at the buffet. Equally easy...

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Helpful?
Thank Joshuamhardie
London
Reviewed 1 week ago

Just back from a week with six tennis playing pals. Great location with well maintained grounds. Food very good and staff friendly and welcoming. Two issues. Noise/music. The volume of both over the PA is not acceptable. No one wants anyone shouting down a microphone over thumping music between 2pm and 3pm everyday. There was no escape. It was a...

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Helpful?
Thank Bev094
Oxford
Reviewed 3 weeks ago via mobile

Visited Marrakech for some winter family sun. Marrakech shone, Club Med did not! Reception staff are very unhelpful and unfriendly. Very little information shared apparently there is a daily theme which we only found out on the last day despite repeated questions. Very little English spoken and would really not recommend for English children over the ages of 9. No...

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Thank OxfordTabitha
Nailsworth, United Kingdom
Reviewed February 27, 2017

What a lovely and friendly resort. The staff are amazingly friendly and there is an exceptional English customer service person, Marc Nicholls, who is very upbeat and helpful - as are they all really.On speaking to a number of regular Club Med customers who all said that La Palmeraie Club Med resort is definitely up their as one of their...

Review collected in partnership with Club Med
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Helpful?
Thank David N
ClubMedUK_official, Guest Relations Manager at Club Med Marrakech La Palmeraie, responded to this review

Hi David, Thank you for you kind comments. We hope to welcome you again very soon! Yours sincerely,

West Byfleet, United Kingdom
Reviewed February 26, 2017

Last October we decided to go to Club Med once again. The last time we visited one of their resorts was about 20 years ago when we took the kids to Mauritius. This time it was just my wife and I - now both quite elderly. Despite our advanced years, we still enjoy sporting activities; tennis for me and horse-riding...

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Helpful?
Thank 965george
ClubMedUK_official, Guest Relations Manager at Club Med Marrakech La Palmeraie, responded to this review

Hi George, Thank you for you kind comments. We hope to welcome you again very soon! Yours sincerely,

Norwich, United Kingdom
Reviewed February 22, 2017

This was our second trip to La Palmeraie & we weren't disappointed, the whole team deserve an award for their tireless energy & enthusiasm. Special mention to Houcem, Mark, Josef & Chakim, also to the waiters, chefs, cleaners & gardeners for their part in making our holiday the best experience.

Review collected in partnership with Club Med
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Helpful?
Thank janekL6483DK
ClubMedUK_official, Guest Relations Manager at Club Med Marrakech La Palmeraie, responded to this review

Hi janekL6483DK, Thank you for your kind comments. We will make sure to forward your feedback to the resort team! Hoping to welcome you again soon, Yours sincerely,

Carlsbad, California
Reviewed February 5, 2017 via mobile

Beautiful resort. Lots to do. Great service all week long. A special thanks to Julien and his amazing GO team. Houcem, Axel, Hamza, Marc, Mami, Ryu, Asma, Tuncay, and the rest of the team. You guys are awesome. Keep rocking it

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Helpful?
Thank teddywestside31
ClubMedUK_official, Guest Relations Manager at Club Med Marrakech La Palmeraie, responded to this review

Hi teddywestside31, We are delighted to learn that you were satisfied with your stay at Club Med Marrakech La Palmeraie. It is fantastic to hear that you had a great time and enjoyed the company of our GOs. I would like to thank you for taking the time to put your comments in writing to us. We hope we will...

Barcelona, Spain
Reviewed January 29, 2017

Being my first experience with Club Med, I supposse All included should mean differents things in differents countries. The food was great and the restaurant timetable fits with every style of life. Restaurant's bathroom, spa and fitness room were clean but, to be honest, they need to be renovated. I've missed basics things like a warmer room or a good...

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Helpful?
Thank Paubcn06
ClubMedUK_official, Guest Relations Manager at Club Med Marrakech La Palmeraie, responded to this review

Hello Paubcn06, I would like to thank you for your constructive criticism with regards to certain aspects of our offer at the above resort. Your comments will help us establish what improvements can be made to avoid that matters such as the ones you experienced occur in future. Above all, I would like to thank you for taking the time...

London, United Kingdom
Reviewed January 9, 2017

As with all Club Meds there are a lot of activities to keep you occupied and happy (and the kids too). This one had trapeze, archery, cycling, gym classes. However for a 4 trident resort the rooms are a bit tired/dated and could do with an upgrade - e.g. the hair dryer was held together by scotch tape which is...

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Helpful?
Thank MalaShahCoulon
ClubMedUK_official, Guest Relations Manager at Club Med Marrakech La Palmeraie, responded to this review

Hello MalaShahCoulon, We are happy to learn that you were satisfied with the activities offered at Club Med La Palmeraie. Nevertheless we are very sorry to learn that you were dissatisfied with a few aspects of your holiday. I would like to thank you for your constructive criticism with regards to certain aspects of our offer at the above resort....

St Remy de Provence
Reviewed January 3, 2017

This is my third New Year's Eve in a row at La Palmeraie and Julien and his team really put on a great party. You cannot fault the GOs and GEs for their enthusiasm and efforts throughout the whole week. Special thanks to Marc at reception who did an excellent job and managed to smooth out a few problems with...

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Helpful?
Thank eyles_helen
ClubMedUK_official, Guest Relations Manager at Club Med Marrakech La Palmeraie, responded to this review

Hi eyles_helen, We are delighted to learn that you were satisfied with our facilities during your stay at Club Med La Palmeraie and that you enjoyed your end of year holidays fully. It is fantastic to hear that you had a great time and enjoyed every aspect of the resort. I would like to thank you for taking the time...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Internet
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Marrakech is the Southern pearl, full of charm, mystery and bustle, at the crossroads of the Sahara and the High Atlas. The Club Med Village, set in Morocco's oldest palm grove, reflects the intimate aspect of the medina, fostering its way of life with its gardens, refined cuisine and warm welcome. The Marrakech architecture combines baked bricks, tadelakt, red ochre and colourful zellige, to create a relaxing haven to which you can enjoy returning after a stroll through Djemaa el-Fna square. ... more   less 

Additional Information about Club Med Marrakech La Palmeraie

Address: Sidi Yahya la Palmeraie, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $290 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Med Marrakech La Palmeraie 4*
Number of rooms: 360
Also Known As:
Club Med La Palmeraie Hotel Marrakech
Club Med Marrakech
Marrakech Club Med
Club Med Morocco
Hotel Style:
#2 Top resorts Hotel in Marrakech
#54 Luxury Hotel in Marrakech
#93 Family Hotel in Marrakech
#160 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travelers have asked, with answers from Club Med Marrakech La Palmeraie staff and other travelers.
57 questions
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Dublin
over a year ago
Woking, United Kingdom

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Questions? Get answers from Club Med Marrakech La Palmeraie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“room which is in the 100s or 200s are closer by.”
MalaShahCoulon, Jan 9, 2017 | Read review
“best views”
yoyan101, Oct 28, 2016 | Read review
“First floor better as on ground floor bedroom doors open directly into grounds”
981alexm, Oct 24, 2016 | Read review
“Rooms on the ground floor offer your own private garden”
Sweetpea752, Sep 26, 2016 | Read review
“ask for a room in the "Rif" section.”
Moniquemp73, Aug 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question