I never write reviews, but this lackluster experience needs to be reviewed for others' caution. I will make a list of very disappointing things. Maybe and hopefully hotel management will take this as an opportunity to improve. I will not be coming back and here's why: breakfast had bread that was not fresh. It didn't take a baker to know that this was just frozen for God knows how long and warmed up in the morning. It's also the same bread you get with lunch and dinner, even a dryer. The croissants, pain au chocolate, and other pastries were old too. There were no sugar-free drinks and the carrot juice was laced with sugar, when asked for a sugar-free option, I was told no. Later a kind lady making omelets did offer to make a sugar-free juice. lunch, as mentioned before had the old bread, the potatoes were not fully cooked and partly hard, and most shocking of all we were not offered water with our full board. I know drinks may not be included but God did it come across cheap to not even put a jar of tap water on the table at the very least, not to mention water is only 5DH at the supermarket and they charge you 25DH for the same bottle. the pool area was just disgusting. The lounge chairs of plastic were broken when I tried to sit in one it caved in and when I lifted the cushion the plastic was all broken. All the lounge chairs were dusty and had bird poo on them. They have this nasty green fake grass carpet around the pool that is also disgusting with black pieces sticking to your feet and I wonder why they can't use rough tiles for people not to slip. The worst of all, the pool has a white hue, as if there is milk in it. You could barely see the pool floor. I love to swim but this was not inviting at all. during dinner, there was this group of loud drunk people who were drinking and smoking all afternoon leaving the entry to the dinner buffet stinking and vulgar. the dinner buffet was below average, dinner starts at 7 and the food was cold around 8.30. the worst are the carpets in the rooms and hallways, the carpet literally stinks and had stains. There was some light though, our server Youssef. He was the kindest man ever and we really enjoyed his company and service. During lunch, he advised us on what to order and the steak, salad, and tiramisu were good.…
I enjoyed my stay in hotel Kech Boutique &SPA. it's a nice place for relax and spend a good time, the food was very delicious Big Thanks to Mr.Jamal he made our stay fantastic. nice to meet him very grateful for Jamals services
A new discovery in Marrakesh, very cosy and clean spot big rooms calm atmosphere and close to the center (shops mall ...) Special thanks to Mme Hajar who makes the best Mlaoui in town. Coming back again for sure
loved this hotel, breakfast was great, Jamal made our stay even better as he was always willing to help even though there was a language barrier, also as our flight back home was early in the morning before breakfast was even served Jamal made sure we recieved something to bite before we left which was very much appricated and made our morning easier. very grateful for Jamals services. WOULD DEFO RECOMMEND THIS HOTEL TO EVERYONE.
Nice and big room with easy access to the swimming pool. Helpful and friendly staff, Located a little outside the city; we could have wished for a more central location. Breakfast was excellent and the dinner we had in the restaurant also very good.