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25 Derb El Ferane, Azbest Medina, Marrakech 40000 Morocco
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Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (174)
Room & Suite (66)
Videos (2)
Travel safe during COVID-19
A note from Riad Tchaikana
Updated 11/20/20

About

#34 of 1,339 B&Bs / Inns in Marrakech
Location
Cleanliness
Service
Value
Travelers' Choice
In the heart of the Medina, on the confines of the convivial and animated streets of the Azbest district, the Riad Tchaikana (Tea House) opens its heavy door on an elegant haven of peace. This charming guest house is restored in accordance with ancestral architectural rules. The decoration is a subtle marriage between Africa and the East: stucco, tadelakt, bejmat, zelliges, carved cedar wood and art objects brought back in our suitcases invite you to travel ... discreet and peaceful luxury Ornate with orange trees, the patio respects the traditional garden: a must-see place where we will have the pleasure of meeting you around a cup of tea. Our tips, addresses and anecdotes will complement your stay ... You can dine at the Riad and enjoy the culinary talents of Jamila. A rich breakfast including the famous Atika pancakes is served on the terrace: the famous red terraces of Marrakech dominate the Koutoubia, the storks, the Atlas and the inextricable Medina.
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Room & Suite (66)66
Full view
Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Patio
Board games / puzzles
Books, DVDs, music for children
Airport transportation
Rooftop terrace
24-hour security
Wifi
Restaurant
Complimentary instant cofffee
Complimentary tea
Concierge
First aid kit
24-hour front desk
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Fireplace
Housekeeping
Safe
Seating area
On-demand movies
Extra long beds
Walk-in shower
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Sofa bed
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Charming
Languages Spoken
English, French, Spanish, Arabic
337Reviews1Q+A41Room tips
Traveler rating
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Popular mentions
Panos K wrote a review Dec 2020
2 contributions2 helpful votes
Excellent hotel located at the center,of Marakech. Was extremely clean & comfortable stay during Covid 19 Days. Upon arrival we were warmly welcomed by the friendly staff. The temperature was around 12 degrees and the staff offer us the special Marrocian Tsai for welcome. Rooms extremely clean and beautiful decoration. I travel all around the world with my job but the small details makes our stay different. And I say that cause when I enter my room the fire place in the room was already on fire. So cozy and warm place!!!!! The staff makes our trip more interesting with their advices & tips about the city,shops. I highly recommend the restaurant within of Tchaikana extremely taste and good food and breakfast. Would definitely recommend this hotel to everybody who wants to feel something really different. It’s a true sample of excellent hospitality. Thank you again Tchaikana staff!!!!! Panagiotis Greece 🇬🇷
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Date of stay: December 2020Trip type: Traveled on business
1 Helpful vote
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HannaS2 wrote a review Mar 2020
Winchester, United Kingdom58 contributions45 helpful votes
Property's Favorite Review
We loved our time at Tchaikana. Khadija, Bouchra, and the rest of the team were warm, welcoming, and have created a peaceful retreat to relax in the center of the Medina. Communication prior to our stay was responsive and easy. When we arrived, we were warmly welcomed with one of the tastiest dinners that I had while in Morocco. Khadija even took the time to personally escort us on our first walk through the souks so that we could confidently find our way to the square and back on our own. The rooms are comfortable, clean, and well appointed. We appreciated the opportunity to meet the other guests at the wonderful breakfast or while relaxing on the rooftop terrace. There are lots of thoughtful touches around the riad, and the entire team goes out of their way to help make your stay stress free. They also have excellent suggestions for local hammams, restaurants, and attractions. We would definitely go back!
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Date of stay: March 2020
Value
Service
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1 Helpful vote
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Response from WassimSaheb, Owner at Riad Tchaikana
Responded Mar 28, 2020
Amazing touching warm review! Thank you. The team mentioned how much they enjoyed taking care of you throughout the visit. And we are happy you liked our dinner prepared by Jamila! She puts her heart in her cooking. We hope to see you again! Warm regards from Marrakesh and be safe in this difficult times.
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Jane wrote a review May 2020
1 contribution1 helpful vote
We booked this for April 2020. Through no fault of our own, it had to be cancelled as our flight did not proceed. We really struggled to obtain a refund and when it arrived it was 20% 'light'. No mention of this was made when we paid the deposit or when we asked to cancel, it has just been taken without our knowledge or consent. Not only that but they stated they normally take 30 PERCENT of the cost of the whole booking despite not making any mention of this on booking so proceed with extreme caution here unless you are absolutely certain you are going to be able to go. I feel very let down and financially taken advantage of. Furthermore, we had to pay the deposit in euros but were refunded in dirhams, which are costly to convert. It has all been made as difficult and costly to us as possible. However, they have offered a 'discount' on rebooking!!
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Date of stay: April 2020
1 Helpful vote
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Response from wassim saheb, Owner at Riad Tchaikana
Responded Aug 6, 2020
Dear Jane, we are sincerely sorry of this situation and I believe there was a miss- understanding. We had believed the 80 percent refund and 20 penalty ( discounted from 30) was acceptable to you as it is industry standard. And we promised to refund the 20 percent on your next booking trip. We never keep an unhappy customer. If this is not working for you. We are happy to fully refund the 20 percent. Kindly coordinate with Khadija. Sincerely.
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SandyBoH wrote a review Mar 2020
Menston, United Kingdom72 contributions34 helpful votes
+1
Our second visit to Marrakech but this time with our kids and one of their friends. I booked this Riad based on location and reviews. We arrived in the usual way by taxi and a wheelbarrow, frantic and a bit scary. But entered a haven of calm and tasteful decor. The owner and staff were always so helpful and friendly. Our room was so comfortable with beautiful traditional touches. There were always nuts and sweet snacks available and mint tea whenever we requested it. Lovely local toiletries in the bathroom and a great shower. The breakfast was served on the roof terrace and was a generous and delicious combination of breads, fruit, cakes, yoghurt, juices and coffee. The two 21 year old boys with us left various items behind. I can not recommend this place enough for how helpful they have been with this.
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Date of stay: February 2020Trip type: Traveled with family
1 Helpful vote
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Response from WassimSaheb, Owner at Riad Tchaikana
Responded Mar 28, 2020
Thank You sandy for you review. So happy to see you visit Marrakesh a second time and choose Tchaikana. The team is always happy receiving valued guest like you and the family and we are happy to see you have spent a lovely time. We look forward to see you again!
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Nishi SK wrote a review Jan 2020
Calgary, Canada16 contributions2 helpful votes
+1
From the moment I entered this Riad, I was mesmerized by it’s tranquility. It instantly gives a warm feeling of home & luxury at the same time. Sounds too good to be true but it ain’t. This is where you unwind from the otherwise hustle bustle of seeing an exotic foreign country. Khadija, Bouchra & the rest of the team at Tchaikana make you feel welcome & at home. They go out of their way to ensure your stay is as pleasant as you expect or exceed your expectations. This place is a true gem in the Médina. I loved it, the staff and just being here. I’ll definitely come back here.
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Date of stay: January 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from WassimSaheb, Owner at Riad Tchaikana
Responded Feb 15, 2020
Thank you for this kind review. The team is thrilled always with such feedback. They love looking after the guests and making them feel home. We hope to see you again and visit Marrakesh.
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PRICE RANGE
$97 - $180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dar tchaikana hotel marrakech
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
5
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Frequently Asked Questions about Riad Tchaikana
Which popular attractions are close to Riad Tchaikana?
Nearby attractions include Medina of Marrakesh (0.2 miles), Escape The Medina (0.1 miles), and Boucharouite Museum (0.1 miles).
What are some of the property amenities at Riad Tchaikana?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Riad Tchaikana?
Top room amenities include blackout curtains, extra long beds, and a fireplace.
What food & drink options are available at Riad Tchaikana?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
What are some restaurants close to Riad Tchaikana?
Conveniently located restaurants include Cafe Restaurant Dar L'hssira, Terrasse de la fontaine, and L'Mida Marrakech.
Does Riad Tchaikana have an airport shuttle?
Yes, Riad Tchaikana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Riad Tchaikana?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Riad Tchaikana?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.
Are there any historical sites close to Riad Tchaikana?
Many travelers enjoy visiting Palácio da Bahia (0.7 miles), Medina of Marrakesh (0.2 miles), and Medersa Ben Youssef (4.3 miles).
Is Riad Tchaikana accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.