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264, Ouled Ben Rahmoune, Marrakech 40000 Morocco
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Room & Suite (89)


#284 of 732 hotels in Marrakech
Evoking the ancient stopping places of the travelling merchants, the CaravanSerai is symbolic of the other face of Morocco. The interior courtyards and secret corners are inspired by the traditional Berber villages. In luxurious simplicity the 16 bedrooms and suites are decorated in a refined ethnic style. The Hammam, with its tadelakt plaster columns and its great pool subtly lit by shafts of light, is considered to be one of the finest in Marrakech.
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Property amenities
Free parking
Free internet
Free breakfast
Airport transportation
Laundry service
Public wifi
Outdoor pool
Bar / lounge
Shuttle bus service
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Room features
Air conditioning
Private balcony
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
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Languages Spoken
173Reviews17Q+A13Room tips
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martin5751 wrote a review Nov 2019
Marrakech, Morocco5 contributions14 helpful votes
value for money: outstanding! We paid 61 € per night. We found this ‚Dar‘ by chance. It is a bit off the road in a village and suddenly this place pops up. Its a very authentic old building and the rooms are really unique. Our room was very spacious and cosy. We wished we could have stayed longer than just one night.
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Date of stay: October 2019Trip type: Traveled as a couple
2 Helpful votes
Caren M wrote a review Oct 2019
Harlow, United Kingdom16 contributions7 helpful votes
I stayed at the Caravan Serai late September. I had read the reviews beforehand so was expecting the drive upto the hotel. The reviews are correct, driving through narrow streets with houses that looked like they hadn't finished building, to be dropped off outside a door that led to a little oasis. First site of the hotel and the welcome by staff was great. A wonderful courtyard with pool, surrounded by the hotel rooms. Our room was large with a fantastic window that overlooked the pool and a large balcony. The room had a sitting room, bedroom, large bathroom with sunken bath and a large balcony. Although the rooms were lovely and it was nice and quiet the hotel sadly did have some things that put a dampener on the holiday: I am allergic to cats. I have been to other countries where cats have wandered around , yet at the Serai the cats were encouraged. All over the seats and tables when trying to eat breakfast or lunch and water bowls for them on the floor in the restaurant. Whilst lying by the pool I could smell cat poo, then realised why, when I saw the Manager emptying the 'cat litter trays' the cat litter trays were actually the giant pots at the end of the pool that the trees are in. There was bags of stuff being emptied whilst I lay nearby. The food was awful. Breakfast was a selection of pancakes/flat bread and honey. The lunch menu was very limited, which would be ok, but as it is the only place to eat in the vicinity meant that we ended up eating the same thing all week. The food wasn't great either for the price. The Tagines had about three pieces of meat in, the chicken club sandwich failed to have chicken in and the hamburger was raw. It is quite expensive to keep getting taxis to Marrakesh just to go for lunch, so would advise getting some snacks in if you can. There were a number of French visitors whilst we were there, and they were treated a lot differently to us. They were bought lunch wherever they wanted and seemed to have a different menu choice to us as they were served large platters of food that wasn't available to us. The Bill's for drinks and food were settled at the end of stay. We had a large mix up where drinks and food were charged to wrong rooms. We went away as a party of 6 (3 couples) and had 3 rooms, yet they seemed to be incapable of charging to the different rooms. When ordering anything at the bar you were never asked to sign for it and they didn't check rooms, they didn't want you to pay cash or even settle daily so was quite confusing at the end of week remembering what we had when. The hotel is nice and quiet, it does look idyllic and if the food, cats and the payment system were sorted it would be a great little place to stay for a nice relaxing holiday.
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Date of stay: September 2019Trip type: Traveled with friends
Martha Evans wrote a review Mar 2019
1 contribution
This was my second visit to Marrakech, a group of 4 of us came to celebrate my 25th birthday. Having stayed in an absolutely beautiful riad in the centre 5 years prior, this place had a lot to live up to. Minuses - Unfortunately on arrival there was a mess up with the free transfer but the staff were very gracious & paid for the incurred taxi fee. - The hotel is a little far out & unfortunately there is only a free drop off shuttle service to the city centre at 10am & return shuttle at 6pm from the city centre. A little disappointing there aren't more transfers as costs do mount up - I would suggest for the hotel to look in to this. - Not the most restful sleep, but only owing to the call to prayer which is completely out of the remit of the hotel - it was so much worse. Pluses - Lovely, friendly & attentive staff. They were so happy to help, for instance: they organised a free mini cooking course for us (we had to pay for the food) & delivered it to our room to eat on the terrace which was absolutely delicious - some of the best of the trip! - Absolutely stunning setting which was really serene (when the bar wasn't blasting music). Admittedly, on first approach, hoping the driver would drive on... its not the most attractive surroundings but once inside & on the upper terraces all is forgotten. It truly is a little haven. - Facilities - it would be very easy to spend a whole day at the hotel & not need to leave. Theres an on-site spa which is very reasonable for instance. - Peaceful - the place wasn't overpacked & had a lovely boutique privacy vibe. - Aesthetically pleasing - of course this is completely objective. If you're looking for an ultra luxurious experience Caravanserai is not the hotel for you. If you're not fussy & can forgive the small shortcomings i.e missing lightbulbs you will absolutely fall in love with the charm & the fantastic staff. Will absolutely visit again with a larger group next year or perhaps even just take my mum!
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Date of stay: March 2019
Trip type: Traveled with friends
Room Tip: Upper levels for the views
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Jenny W wrote a review Feb 2019
London, United Kingdom7 contributions2 helpful votes
We stayed here towards the end of January using a Travel Zoo offer. Our first impressions were to be somewhat shocked; the place is down a very bumpy, dusty road (though there is a proper road if you ask the taxi drivers to use it) and the place has no pretence of being a hotel from the outside, just a door!! All the staff were very courteous and kind and we were given a rather amazing suite of 4 rooms in its own courtyard with a plunge pool (too cold to swim!!) OK, no comparison to any other hotel I have previously stayed in and it is not a swish, characterless, immaculate place. However, the bed was amazingly comfortable and we slept really well, despite the Call to Prayer from the Mosque, though we were pretty protected from the sound in our apartment. The sun was glorious in the daytime but the nights were cold. The staff were lovely and one in particular, Yassine went out of his way to keep us comfortable, even spending 30 mins lighting a fire for us on one cold night. We enjoyed the food, breakfasts were fine for us, fruit, orange juice, yogurt and Moroccan pancakes which we loved. The salads were amazing and we had some really tasty and unusual dishes there in the evening. Beer is not the best choice of drink (in cans) but the wines were some of the best I have drunk and Yassine recommended us one that was particularly good. The best description of the place is to liken it to a Bedouin tent and maybe it is a Rhiad rather than a hotel; the alcoves round the pool would be very inviting on a warm night. The manager booked us an excellent Taxi driver and I suggest using this method rather than haggling with some of the less desirable drivers out there. I don't think the place is suitable for young children and don't go there with any vision of a UK hotel. The 'hotel' is on the edge of a village which bore no resemblance to anything in the 21st century, we did buy milk there (shops are not very obvious) but we stood out like a 'sore thumb' in that environment which made us feel uncomfortable and we only went into the village once. Our whole stay was an 'experience'; Marrakesh is a challenge but some people love that. WiFi was poor so we used 4G and no English stations on the TV. However, we really can only leave a positive review of our stay in this hotel. There are aspects of life in that part of the world that are quite distressing but, if you like adventure and want to go somewhere different, this could be the place for you.
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Date of stay: January 2019
Sleep Quality
Trip type: Traveled as a couple
Room Tip: If possible book the blue suite with the plunge pool.
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1 Helpful vote
Diana M wrote a review Oct 2018
London, United Kingdom72 contributions6 helpful votes
Do not stay here. Meals Meals were very basic. The breakfast included in the rate was basically bread, yoghurt, fruit, juice and coffee. There was no real choice and with small kid's this wasn't ideal as had to request ham, cheese or eggs as nothing was really offered. Dinner and snacks weren't much better. Very basic menu and no real vege options. Internet The wifi was the bane of our stay. It was literally non-existent. Could definitely not get any wifi in the rooms. You had to be by the pool or in reception for it to work and even then it wasn't that great. I get it if you going here to completely unplug but wifi is so necessary these days especially being out that far & when you're trying to book things to do for the following day. Very frustrating. Shop It states there's a gift shop on site...there was no such thing. You couldn't buy anything from here unless it was food alcohol or cigarettes. We were sometimes made to feel like you were in the way a bit especially if you asked for anything they didn't want to do or didn't have eg meals or help with booking cars and things to do in Marrakech. In saying that a guy called Hashme who was sometimes on reception was very helpful, so we waited for him to be back on most days. The pool was dirty and was only cleaned when other guests arrived. Nothing like the pictures on their Instagram or on booking.com The room we got was ok but when asked at reception if we could upgrade they said the property was booked out. This was not the case at all our first night was so bizarre we were the only people there and there was zero atmosphere...sort of did what they had to. The place is very tired and some of the staff seem like they really did not want to be there. Each staff member seemed to have a different story about the place being booked out. We stayed for 5 nights and there were literally 4-5 other people staying 1 or two nights the whole time we were there. so definitely not booked out. Was very strange.
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Date of stay: October 2018Trip type: Traveled with family
1 Helpful vote
$79 - $119 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Caravanserai
Which popular attractions are close to Caravanserai?
Nearby attractions include Jardin Majorelle (4.2 miles), Medina of Marrakesh (4.4 miles), and One Life Trips - Marrakech (4.7 miles).
What are some of the property amenities at Caravanserai?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Caravanserai?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Caravanserai?
Yes, free parking is available to guests.
What are some restaurants close to Caravanserai?
Conveniently located restaurants include Patisserie Gato, Le Tire Bouchon Marrakech, and Taj Moroccan Food.
Are there opportunities to exercise at Caravanserai?
Yes, guests have access to a pool during their stay.
Does Caravanserai have an airport shuttle?
Yes, Caravanserai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Caravanserai have airport transportation?
Yes, Caravanserai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Caravanserai?
Many travelers enjoy visiting Medina of Marrakesh (4.4 miles), Aromatimri (4.9 miles), and Le Domaine Du Retro (3.0 miles).