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Imperial Holiday Hotel

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Imperial Holiday Hotel
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373 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Kent, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Just returned from 7 nights in Marrakesh. Hotel has a great location for all the attractions. Not 4 or 5 star but loved it. Old hotel no frills - bedroom very clean - staff could not do enough for us. You can get sofitel or hilton any city in world so it is good to stay in an old moroccan... More 

Helpful?
Thank maryfromkent
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 20, 2016 via mobile

The hotel itself is old, so everything else in it ... The staff members are nice, no issues. It's an ok place to spend a night or 2 if you are on a tight budget. Be aware that during summer u have to deal with all those people looking for a cheap place to stay. So many kids in the... More 

Helpful?
Thank Redouane H
Achillean in Londres
1 review
1 of 5 stars Reviewed August 19, 2016 via mobile

Terrible experience. When I got to the room on the 6th floor, there was no pillow, no soap, no towels, no toilet paper and the quilt cover was filthy with stains. Had to get reception to send someone up who left 3 dirty and stained towels but by the time I had to get him to change the bed 3... More 

Helpful?
Thank Achilleans

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Tbilisi, Georgia
Level Contributor
351 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
3 of 5 stars Reviewed August 4, 2016

This hotel is fine if you are going to stay here for 1-2 nights and anywhere not to spend too much time here. It's not luxurious for sure, however for the price you pay it's fine. The rooms are of OK size, a bit outdated though. Ask for a room overlooking the pool, as you'll get calmer and nicer view.... More 

Helpful?
Thank Flower53_10
Exeter, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 27, 2016

We booked four nights in this hotel with my children, went about our holiday minding our own business and no problems, until the Guest Relations Manager specifically came to find us one morning, and threatened us, that if we dare say anything bad then bad things will happen, my children were in complete shock as we had such a happy... More 

Helpful?
2 Thank natalie757
Level Contributor
2 reviews
4 of 5 stars Reviewed June 30, 2016

nice hotel located in the new town (gueliz) , the room was big ,cosy , it was very quite not many guests because it was the ramadan time , all the staff were very friendly and helpfull , the hotel in general was good i definitely recommend it.

Helpful?
Thank ahmed a
London, United Kingdom
1 review
4 of 5 stars Reviewed June 13, 2016

I had no problems in this hotel, it was absolutely ideal as a place to stay which is close to the centre of marrakesh. Our room was lovely and was overlooking the pool, the wifi worked great mainly in reception and in our room. Definitely chat to Nadia, she is so so helpful and planned our whole weekend trip from... More 

Helpful?
Thank megrcab
Dubai
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed May 29, 2016

We were a group of 11 travelling to Morocco and at the end of our trip we spent our last 2 nights in Marrakesh at Imperial Holiday. On a positive note, the staff was very accommodating on the night that we dined there. They gave everyone a chicken dish (which was average tasting), then they came back with other options... More 

Helpful?
Thank MARCIA M
Nadia C, Responsable relations publiques at Imperial Holiday Hotel, responded to this review

Dear Madam , We have received your comment in which make us upset , in your dissatisfaction about your of our product . We attach great importance to have quality and customer satisfaction . Also ,we have a customer service hotel ,including its public relations staff solely responsible for claims and customer stay monitoring to help you solve your problems... More 

Derby, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 27, 2016

I have been to many countries, so Marrakech was the next destination. I travelled with two of my friendly, all in our early 20's. We heard a lot about Marrakech and the excitement it brings. When we arrived at our hotel we were not dissapointed, considering how afforadable it was we didn't expect it to be that good. We asked... More 

Helpful?
2 Thank zainab j
Nadia C, Gérant at Imperial Holiday Hotel, responded to this review

Dear client , It's always nice to read the praise and complements of our customers regarding our establishment IMPERIAL HOLiDAY &SPA because their views are very interesting and very brave to do better .We are excited to shared with senior management and staff of the hotel . Madam, thank you for your careful and detailed description well all benefits as... More 

London, United Kingdom
Level Contributor
98 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed February 23, 2016 via mobile

I wouldn't say the hotel is overly expensive so I think you get what you pay for. The hotel wifi is terrible which was frustrating as none of our phones worked in Morocco. The pool is the highlight of the experience as it provides a nice dip in the heat. Hotel staff not overly friendly or helpful.

Helpful?
Thank Kaye S
Nadia C, Responsable relations publiques at Imperial Holiday Hotel, responded to this review

Dear customer, first let me thank you for your stay and trust That have proven to our facility IMPERIAL HOLIDAY and thank you for taking your time to write us and share with use your experience in our hotel . Madam, we offered all the good service and care necessary for you and your family during your stay .And Wifi... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in central Marrakech, this hotel is a 10-minute drive from the famous Jamaa El Fna. It features an outdoor pool and a heated, indoor one, a sauna, a fitness room and hammam. An airport shuttle is available upon request. Most of air-conditioned rooms and suites have a balcony features in each one. Some of the rooms offer a hot tub, a four-poster bed and a marble bathroom. All of the rooms have satellite TV. Le Mont-Royal restaurant serves international and Moroccan cuisine. Sample cocktails on the Imperial Holiday's rooftop terrace with panoramic views over Marrakech. Relax in The Niagara Falls pool-side bar or enjoy the on-site entertainment. The 24-hour reception hotel is a 2-minute walk from Marrakech Plaza shopping centre. Menara Airport is a 15-minute drive away and an shuttle is available upon reservation. ... more   less 

Additional Information about Imperial Holiday Hotel

Address: 30 avenue Moulay R'chid | Gueliz, Marrakech 40000, Morocco (Formerly Swiss International Imperial Holiday)
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $38 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imperial Holiday Hotel 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Imperial Holiday Marrakech
Hotel Style:
#200 Spa Hotel in Marrakech
#226 Luxury Hotel in Marrakech
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