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Atlas Medina & Spa

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#182 of 504 Hotels in Marrakech
Certificate of Excellence
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Atlas Medina & Spa
Atlas Medina & Spa
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857 Reviews from our TripAdvisor Community

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Showing 383: English reviews
cape town, south africa
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel should really not be graded 5 star, it is tired and in need of an update! The rooms were ok, ours unfortunately looked out onto a building site, The safe did not work, and I asked 3 times for soft pillows, to be told after the 3rd time by a duty manager that they did not keep any... More 

Helpful?
Thank roysergio
Geelong, Australia
Level Contributor
293 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 347 helpful votes
3 of 5 stars Reviewed 1 week ago

Big spacious rooms. Clean modern hotel. Hard bed if that's your thing. Huge let down was the breakfast which was very ordinary and cheap. Hot water for tea was barely warm, not good in a country where you must boil your water. Room was noisy every night with a disco blasting somewhere - I assume in the hotel.

Helpful?
Thank Gnoleeg
New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago via mobile

Having stayed in a few other hotels in the past in Marrakech, and generally being pretty much disappointed with all of them, I thought Atlas would be different. From a very indifferent front office staff, to the telephone operator to probably everybody in the hotel, it was an exhausting effort to interact with any staff. The breakfast was the same... More 

Helpful?
Thank Devditya
Chicago, Illinois
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here with my mom. We had an incredible time. This was her first time to the Middle East and it made for a wonderful and safe introduction. English is definitely he second language here but I we were able to communicate the gestures and it was fun. It is walking distances from the medina as well.

Helpful?
Thank f0rtitude
Liverpool
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Been here several times, and I have never been disappointed. I can highly recommend this hotel for families. Great breakfast, a big thank you to Zaineb in reservations and Amen and the team on reception, and the pool staff. Overall a faultless stay, can't wait to return. Thank you Abshir Mohamed

Helpful?
Thank Absmoh
Toronto, Canada
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Another gem studded in platinum ! Can never forget the classy design and architecture of this hotel with extremely well appointed and equipped rooms, pool, common areas, a gigantic lobby, sprawling grounds, with food and service to match. Our stay at Marrakesh was not too long and this is a memory that each of my accompanying family members will relish... More 

Helpful?
1 Thank Kidwais
Brisbane, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2016

We stayed here at the end of our Moroccan trip. The hotel was very modern and the staff were very helpfull. Our rooms were a good size and lovely and clean. Having a room with a balcony looking over the grounds was great. The meals were also good and certainly plenty to choose from. We would also stay here again.

Helpful?
Thank RobynandGreg
Mombasa
Level Contributor
83 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed August 12, 2016

We stayed for two nights at this hotel, the rooms were OK, not shower there was a bathtab instead and dad to climb in and out.... but overall was clean and room size as OK. AC, TV all good. With little improvements this would be a great place to be

Helpful?
Thank slofty
Miami, Florida
Level Contributor
129 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed August 9, 2016

This hotel is a great 4 1/2 star hotel. The only reason it is not 5 star is that it is in need of a little bit of a make over. The restaurant is excellent and the morning breakfast is full and complete. The rooms are nice but again in need of a little work. The staff is wonderful. The... More 

Helpful?
Thank sealcoater
Bradford, United Kingdom
1 review
1 of 5 stars Reviewed July 25, 2016

Receptionists were unwelcoming and need training in customer service. Room size was satisfactory but bathrooms very sub standard and broken tiles. No complimentary water or tea/coffee facilities. Breakfast was the same every day. Will definitely not be coming again or recommending it. This is not a 5 star hotel as advertised its 3 star at best. Stay away I say.... More 

Helpful?
Thank mazariqbal1
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Atlas Medina & Spa is surrounded by a garden of 5 hectares in the heart of the Wintering in Marrakech. It offers rooms with private bathrooms, a spa and free parking. Conditioned Atlas Medina & Spa rooms have a TV and a private bathroom. Some rooms have a terrace overlooking the pool or garden and all have free Wi-Fi. ... more   less 

Additional Information about Atlas Medina & Spa

Address: Ave Hassan 1er, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $79 - $559 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlas Medina & Spa 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Atlas Medina And Spa
Atlas Medina Hotel Marrakech
Medina Spa Marrakech
Atlas Medina Marrakech
Hotel Style:
#47 Business Hotel in Marrakech
#98 Spa Hotel in Marrakech
#116 Luxury Hotel in Marrakech
#180 Romantic Hotel in Marrakech
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