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Atlas Medina & Spa

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#180 of 504 Hotels in Marrakech
Certificate of Excellence
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Atlas Medina & Spa
Atlas Medina & Spa
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847 Reviews from our TripAdvisor Community

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Showing 377: English reviews
Brisbane, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed here at the end of our Moroccan trip. The hotel was very modern and the staff were very helpfull. Our rooms were a good size and lovely and clean. Having a room with a balcony looking over the grounds was great. The meals were also good and certainly plenty to choose from. We would also stay here again.

Helpful?
Thank RobynandGreg
Mombasa
Level Contributor
83 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for two nights at this hotel, the rooms were OK, not shower there was a bathtab instead and dad to climb in and out.... but overall was clean and room size as OK. AC, TV all good. With little improvements this would be a great place to be

Helpful?
Thank slofty
Miami, Florida
Level Contributor
128 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is a great 4 1/2 star hotel. The only reason it is not 5 star is that it is in need of a little bit of a make over. The restaurant is excellent and the morning breakfast is full and complete. The rooms are nice but again in need of a little work. The staff is wonderful. The... More 

Helpful?
Thank sealcoater
Bradford, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago

Receptionists were unwelcoming and need training in customer service. Room size was satisfactory but bathrooms very sub standard and broken tiles. No complimentary water or tea/coffee facilities. Breakfast was the same every day. Will definitely not be coming again or recommending it. This is not a 5 star hotel as advertised its 3 star at best. Stay away I say.... More 

Helpful?
Thank mazariqbal1
Washington, DC
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 19, 2016 via mobile

We stayed here for 3 nights and then 1 night a couple days later. The first stay was not bad (not good either) but the second time was really bad. If this weren't billed as a 5 star property I probably would've given it an "Average" rating but since it is, the rating is based on the higher expectations. There... More 

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1 Thank merconyx
Schertz, TX
Level Contributor
71 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed July 6, 2016

We spent 2 nights here as part of an Insight tour. The good: The rooms were large. The air conditioning was good and stays on when you take your room key out of the slot. The pool is nice and is free. It is outside.wifi was free but I did have to go to the lobby to completely sync my... More 

Helpful?
Thank sandianc
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 29, 2016 via mobile

Honestly I really wonder how come the Moroccan tourism industry allows this place to keep their 5 stars... The room itself is ok even though the furniture is aged and the bathroom tiles are not properly sealed, it is large and comfy. The A/C is very efficient and silent. The balcony is very pleasant. The pool area is very nice... More 

Helpful?
Thank Olivier C
Jonkoping, Sweden
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 20, 2016 via mobile

Useless customer service! First of all not friendly on arrival at all, and during ramadan at 19:45 everyone leaves to eat no One cover reception or Anything or Care for any guest! Common Somone could at least keep an eye on the reception! Horrible!

Helpful?
Thank gustav_and
Geneva
Level Contributor
113 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed May 31, 2016

I was a Little bit sceptic, as the comments here were not so good. However, what a surprise : most friendly and smiling reception staff. Ok, the furniture could be changed some day, but rooms are clean, big and all have a balcony. Pool is great. Breakfast was very tasty and offers all you need to start a new day... More 

Helpful?
1 Thank Reto1961
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 25, 2016

very luxurious! the side next to the street can be a little noisy so look out for that. the continental breakfast is very french influenced- very tasty. all staff were very helpful, I didn't speak arabic or french but they understood me just fine.

Helpful?
Thank Molly U
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Atlas Medina & Spa is surrounded by a garden of 5 hectares in the heart of the Wintering in Marrakech. It offers rooms with private bathrooms, a spa and free parking. Conditioned Atlas Medina & Spa rooms have a TV and a private bathroom. Some rooms have a terrace overlooking the pool or garden and all have free Wi-Fi. ... more   less 

Additional Information about Atlas Medina & Spa

Address: Ave Hassan 1er, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $73 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlas Medina & Spa 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Atlas Medina And Spa
Atlas Medina Hotel Marrakech
Medina Spa Marrakech
Atlas Medina Marrakech
Hotel Style:
#47 Business Hotel in Marrakech
#100 Spa Hotel in Marrakech
#116 Luxury Hotel in Marrakech
#180 Romantic Hotel in Marrakech
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