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Sahara Palace Marrakech

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Sahara Palace Marrakech
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246 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Reviewed June 6, 2015

We stayed here last year when it was owned by the Taj group of hotels. We stayed in the Palace suite, which was very spacious and overlooked the pool. The balcony was large. We had lunch and dinner quite a few times in the balcony and enjoyed the view of the gardens, pool and Tatra mountains. The service was not...

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2Thank InMy0pinion
Angela M, Guest Relations Manager at Sahara Palace Marrakech, responded to this review

Dear guest, Thank you for sharing your comments about your stay with us last year. As you mentioned, the hotel is no longer associated with Taj, however the ownership and majority of the team remains the same. We have recently rebranded to BlueBay Hotels & Resort group, a Spanish chain. We are so happy to hear that you appreciated the...

Nottingham, United Kingdom
Reviewed May 28, 2015

Travelled with my daughter for one week to the Sahara Palace. We were speechless when we arrived, it is stunning, everything about the place is stunning, it's no wonder it was used as a set in the second Sex and the City film, although I still haven't seen the film!! The rooms are huge and so luxurious and the staff...

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Thank Suzanne T
Angela M, Guest Relations Manager at Sahara Palace Marrakech, responded to this review

Dear Mrs. Suzanne, Warm greetings from Blue Diamond Sahara Palace Marrakech and thank you for taking the time to comment on your stay with us last year. We are thrilled to hear that you found the hotel, rooms, breakfast, pool and spa to your liking. We are, of course, disappointed that you did not like our restaurant offerings, but are...

Reviewed May 25, 2015

While we loved the hotel which is just stunning; the management of the hotel is appalling and don't even get me started about the food! We got charged £50 for a meal that was atrocious and consisted of spaghetti with a tiny bit of cheese (it was meant to have a sauce and tuna) and pomme frites for me (I'm...

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3Thank Kelly M
Reviewed May 19, 2015 via mobile

Like many said, the hotel is very much what you see in the pictures. So beautiful and grand, truly feels like a palace. However; also like many said, poor management handling the hotel. We spent the first 2 weeks of May there, which means beginning of summer. We would wake up every single day with the bathroom full of insects....

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3Thank Afnan B
Angela M, Guest Relations Manager at Sahara Palace Marrakech, responded to this review

Dear Ms. Afnan, Thank you for taking the time to share your feedback about your recent stay with us at Blue Diamond Sahara Palace Marrakech. It is clear that we did not deliver upon your expectations in numerous areas during your visit, for which we sincerely apologize. Thank you for bringing these points to our attention, so that we may...

Los Angeles, California
Reviewed May 12, 2015

Thank you for such a wonderful time during my trip at the Sahara Palace Marrakech. I stayed for six nights. Where can I start but the information I received from the two Consierges, the two Adils, the hotel's shuttle driver Mohamed, the room service and restaurant waiter, Hamza, the hotel clerks, most notably the lovely Rahma and the young handsome...

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2Thank valgallosangeles
Angela M, Guest Relations Manager at Sahara Palace Marrakech, responded to this review

Dear Ms. ValGal, Thank you for sharing your reflections about your stay with us at Blue Diamond Sahara Palace Marrakech. We are so pleased to hear that you appreciated the service, the rooms, food and facilities. I will be sure to pass along your words of praise to our team, especially those who you mentioned individually. I'm sure they will...

Brooklyn, New York
Reviewed April 29, 2015

On first sight, the Sahara Palace (formerly the Taj Palace) is shockingly beautiful; Venetian plaster walls, immense chandeliers, velvet, silk gold. It was, possibly, the most beautiful hotel I had ever walked into. But quickly, the signs of neglect surface. There is an attention to detail missing as well as some fundamental comfort issue that must be resolved for an...

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5Thank Hugo R
Angela M, Guest Relations Manager at Sahara Palace Marrakech, responded to this review

Dear Mr. Hugo, Thank you for sharing your open and honest review of your stay with us at Blue Diamond Sahara Palace Marrakech. We are disappointed that we did not meet your expectations in several areas, but do hope that you and your lovely son were able to enjoy your visit whilst your partner was working. Just to clear up...

Reviewed March 22, 2015

A real luxury experience - i simply cannot put into words how amazing this hotel is. The service was fantastic and the pool was just beautiful. Only a short-distance from the downtown areas, there's a shuttle bus that runs to it. Really, really loved this hotel, definitely the best hotel I've ever stayed in!

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3Thank Denner619
Angela M, Guest Relations Manager at Sahara Palace Marrakech, responded to this review

Dear Guest, Thank you for sharing your comments about your experience at Sahara Palace Marrakech. We are so happy to hear that you appreciated the property, service and pool, and found the hotel to be the best you ever stayed in. Your feedback means a lot to us. You are always welcome at Sahara Palace. Kind regards, Angela McGuire Guest...

High Peak Derbyshire
Reviewed March 17, 2015

We may not be a Lord/Lady or a Dukes/duchess but as just ordinary Brits we appreciate the finer things in life and this hotel provided them in abundance. The hotel could have been busier, indeed, if it wasn't for the film Crew it would have been extremely quiet. If it were any busier then the waiters/ waitresses would have to...

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5Thank derbyram
Angela M, Guest Relations Manager at Sahara Palace Marrakech, responded to this review

Dear guests, Thank you very much for taking the time to share your review on TripAdvisor. We are thrilled to read that you enjoyed your stay with us (certainly no titles or knightship required to appreciate the finer things in life!) Thank you once again for your feedback about our Food & Beverage service, as well as the bathroom amenities....

Leicester, United Kingdom
Reviewed March 17, 2015

What a fabulous hotel the service is brilliant, staff are courteous and helpful, I cannot fault them.The rooms are so big, huge bedroom, bathroom, shower room dressing room hall with tea/coffee machine and a balcony with lounger bed and chairs. The grounds are lush and well maintained, there is a gym and outdoor swimming pool a massage room. Three restaurants...

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3Thank Gail M
Angela M, Guest Relations Manager at Sahara Palace Marrakech, responded to this review

Dear Ms. Gail, Warm greetings from Sahara Palace Marrakech. Thank you for taking the time to share your detailed description of your recent stay with your fellow Trip Advisor reviewers. We are pleased to hear you enjoyed your time with us and left feeling happy and relaxed, which is of course our main objective as hoteliers. We hope to welcome...

Kent, United Kingdom
Reviewed March 16, 2015

A fabulous haven from the hustle and bustle. Beautiful hotel. Attentive, courteous and warm staff. Fabulous room, what more can I say! Hotel gave me a Birthday cake and card with no prompting - now that's above and beyond. Just great!

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4Thank Caroline W
Angela M, Guest Relations Manager at Sahara Palace Marrakech, responded to this review

Dear Mrs. Caroline, Thank you for sharing your comments about your recent stay with us at Sahara Palace Marrakech. We are delighted to hear that you enjoyed your visit and appreciated the birthday cake. Thank you once again for choosing to celebrate such a special occasion with us. We hope to welcome you back again soon... for your next birthday,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Serenely nestled between the soothing Palmeraie landscape of palm and olive trees and the awe-inspiring Atlas Mountains, Sahara Palace Marrakech has been meticulously crafted with a vivid blend of Moroccan, Indian and Moorish themes that unfold from a magnificent Palace block to the four exclusive and expansive Riads. With its five glorious alabaster-white domes resting atop the luxuriant main building, the Sahara Palace Marrakech is regal and resplendent in this breathtaking Moroccan landscape. The hotel unfolds like a beautiful painting from galleries of hand painted frescoed wood ceilings and ornaments, restaurants of rich colours and texture, to the serenity and calmness of the Marie Iod Spa. The high vaulted lobby, highlighted by a sparkling 22 meter chandelier centerpiece and three kilometers of gold leaf adorning various ceilings, cornices, furniture and ornaments, makes this a truly royal experience. This palatial desert oasis features 161 well-appointed, spacious guest rooms, including 25 luxurious suites, spread between the magnificent main Palace and four exclusive Riads. All rooms and suites enjoy stunning views over the Atlas Mountains, the Palmeraie desert landscape or the calming pool and gardens. Our celebrated chefs have gathered the finest ingredients that span the Moroccan, Mediterranean and Indian in one unique destination. Our guests can wine and dine in some of the most stylish and charismatic restaurants and bars in Marrakech, whilst the warm and welcoming service makes every moment memorable. The hotel houses the renowned Marie Iod Spa spread across 3,800 square meters with 14 treatment rooms & two extensive hammams in line with the Moroccan tradition. The spa experience includes dedicated massage therapies, signature Moroccan experiences, personalized coaching services and a full range of esthetic treatments. The Yoga Temple further enhances the overall experience. ... more   less 

Additional Information about Sahara Palace Marrakech

Address: P.O Box 12440 | Annakhil, Palmeraie, Marrakech 40016, Morocco (Formerly Blue Diamond Sahara Palace Marrakech)
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Hotel Class:5 star — Sahara Palace Marrakech 5*
Number of rooms: 161
Reservation Options:
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Hotel Style:
#44 Business Hotel in Marrakech
#146 Spa Hotel in Marrakech
#163 Romantic Hotel in Marrakech
#166 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travelers have asked, with answers from Sahara Palace Marrakech staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles lillak743, Jan 18, 2016 | Read review
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“All rooms were huge”
 of 5 bubbles 809andreapp, Nov 18, 2015 | Read review
“"Rooms from north side faces Atlantis Mountain have the best view"”
  • Beauty of nature
 of 5 bubbles roushank2015, Oct 21, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question