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Avenue Bab Jdid, Marrakech 40000 Morocco
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Traveler (3498)
360
Panoramas (2)
Room & Suite (349)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/11/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/11/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#202 of 751 hotels in Marrakech
Location
4.7
Cleanliness
4.7
Service
4.4
Value
3.7
Travelers' Choice
La Mamounia, a symbol of traditional Moroccan hospitality, is located in the heart of the imperial city, nestled in a 17 acre park, 5 minutes walk from the Jemaa El Fna square, La Mamounia will remain the place for worldwide celebrities. DESCRIPTION The Moroccan legendary palace has been redesigned by an internationally acclaimed designer, Jacques Garcia, combining a true Moroccan style and ambiance with new technologies. With its luxurious decorations, fabulous gardens and its trendy 2500sq m SPA, la Mamounia guarantees the amazement of its guests. ACCOMODATION 136 rooms (30 to 45 Sq m) 71 Suites including 7 Signature suites (55 to 212 Sq m) 3 Riads each with 3 bedrooms, Moroccan salons, private swimming pool, terraces... (700 Sq m)
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Tennis court
Children's television networks
Valet parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Snack bar
Wine / champagne
Poolside bar
Billiards
Table tennis
Video game console
Kids pool
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Infirmary
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Minibar
Cable / satellite TV
Extra long beds
Bidet
Air purifier
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Separate living room
Telephone
VIP room facilities
Private bathrooms
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Park View
Languages Spoken
English, French, Russian, Spanish and 3 more
3311Reviews73Q+A100Room tips
Traveler rating
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Most Recent
kyia m wrote a review Sep 2022
3 contributions
We spent 5 days in a large suite at the hotel with 2 kids and it was horrible. The hotel and the grounds are magnificent but the staff was incompetent and the hotel rules ruined our stay. 1. i arrived with 2 children in a taxi and we weren't allowed inside the gate because taxi's aren't allowed in. so i had to come in by foot with a 4 year old and a one year old. upon check in we were asked to sit and wait for someone to come take our passports, 25 minutes later, i had to go to the desk and REQUEST immediate help. 2. we were told outside food was not allowed in the hotel, including food for my one year old. When we checked out at 7 am, breakfast didn't start until 7:30, my kids had to go without breakfast because of this!! 3. bathing suits were no allowed in any of the restaurants around the pool so we had to spend 30 minutes daily bringing the kids back and forth to change for lunch. 4. 3 of the 4 nights we didn't get turn down service. 2 days the room wasn't cleaned until after 3pm. and every single day someone from the hotel came to the room and rang the bell, knocked on door or called the phone WHILE the do not disturb button was on. 5. my 4 year old was not allowed in the KIDS CLUB with a bathing suit on.!!! the hotel is Grande but the worst 5 star hotel ive experienced with kids!! and i reached out to the hotel 6 times before leaving the review with no response even though when i brought these issues up to the guest relations manager she said she would get back to us.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Room Tip: rooms near the pool have a view of the action and away from the pool are quieter.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from khadija derhaoui, Marketing at La Mamounia Marrakech
Responded 4 days ago
Dear kyia m, Thank you for your feedback following your recent experience at La Mamounia. We are sincerely sorry that your experience did not meet your expectations and we hope you accept our apologies. Please know that we take your remarks into great consideration and that they have been forwarded to the entire team in order to improve our service. We hope to have the pleasure of welcoming you soon for a new better experience. Yours sincerely, La Mamounia, Marrakech.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Travel33 wrote a review Sep 2022
London, United Kingdom122 contributions28 helpful votes
A beautiful hotel located very close to the airport and to all the key tourist spots of marrakech. Wonderful concierge and the rooms are fantastic. A nice selection of boutiques and the Moroccan restaurant does amazing food. The only disappointment was having lunch at the Asian restaurant. The service below 5 star and they let a lady sit in a sheer top with nothing under along with a thong. It should not be allowed in any main restaurant within the hotel- Truly shocking to see and distasteful. She was basically naked at lunch.
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Date of stay: September 2022Trip type: Traveled with friends
Room Tip: Just not you are woken at 05:30am every morning by the call to prayer
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from khadija derhaoui, Marketing at La Mamounia Marrakech
Responded 1 week ago
Dear Travel331a, Thank you very much for your feedback following your recent visit/stay at La Mamounia, Marrakech. We were pleased to read your remarks, especially the wonderful description of our location and amazing restaurant. We also take note of your recommendations, which have been forwarded to the entire team in order to improve our service. We hope to have the pleasure of welcoming you soon for a new, better experience. Warmest regards, La Mamounia, Marrakech
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Poppymansfield wrote a review Sep 2022
Cardiff, United Kingdom29 contributions4 helpful votes
+1
We came here for Sunday brunch to celebrate my birthday and it was amazing. Our waiter Aitzi was fantastic. So attentive and friendly and deserves recognition. The food was incredible, we had so many courses. Thank-you for a lovely day. We will be back soon!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from khadija derhaoui, Marketing at La Mamounia Marrakech
Responded 2 weeks ago
Dear Thank you very much for your generous feedback following your recent experience at La Mamounia, Marrakech. We were pleased to read your remarks, in particular the wonderful description of our team member M. Aitzi, and the food. We shall ensure your recognition is shared with our team. We look forward to seeing you soon for another memorable experience. Sincerely, La Mamounia, Marrakech
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shaaade wrote a review Sep 2022
Hong Kong, China15 contributions12 helpful votes
+1
This is a very famous hotel; we paid around USD650 for a room that is quite small, no views. Worth it? Hmmm Requested for early check-in but was not accommodated. Also, somehow the hotel does not allow us to bring bottled water bought outside. Why? Well the hotel got 2 very instagram-able spots (patio + indoor pool). Plus central location. But overall, it's a hotel where you feel okay, I ve already been here, let's pick something else.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from khadija derhaoui, Marketing at La Mamounia Marrakech
Responded 2 weeks ago
Dear Shaaade3311, Thank you for your feedback following your recent experience at La Mamounia. We are sincerely sorry that your experience did not meet your expectations and we hope you accept our apologies. Please know that we take your remarks into great consideration and that they have been forwarded to the entire team in order to improve our service. We hope to have the pleasure of welcoming you soon for a new better experience. Yours sincerely, La Mamounia, Marrakech.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hannah J wrote a review Sep 2022
New York, NY7 contributions2 helpful votes
Our two nights at La Mamounia were unforgettable! From the moment we arrived to check in, we were greeted with friendly staff and the warmest welcome. Our room was gorgeous, overlooking the garden from the second floor. Every detail of the decor -- fresh flowers, soft linens, plush seating -- was both comforting and luxurious. The concierge was super helpful in arranging all of our activities and making sure we were booked for everything we wanted to do! The food (we ate at the Moroccan restaurant for dinner and the Italian restaurant for lunch) was divine, with exceptional service. The hammam spa was also such a special and relaxing experience. We fell in love with Marrakech because of our stay at La Mamounia -- it made our trip. We hope to be back soon again!!
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Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from khadija derhaoui, Marketing at La Mamounia Marrakech
Responded 3 weeks ago
Dear hhj259, Thank you very much for your generous feedback following your recent stay at La Mamounia, Marrakech. We were pleased to read your remarks, in particular the wonderful description of our staff, rooms, service and the Moroccan and Italian restaurant. We shall ensure your recognition is shared with our team. We look forward to seeing you soon for another memorable experience. Sincerely, La Mamounia, Marrakech
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert wrote a review Sep 2022
London, United Kingdom8 contributions2 helpful votes
Loved loved loved our experience at the Italian. Really recommend and will definitely return. Pasta was awesome as were all the main courses we tried and it had a killer wine list! Decor and service were unforgettable.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from khadija derhaoui, Marketing at La Mamounia Marrakech
Responded 3 weeks ago
Dear Mr. Rob R, Thank you very much for your generous feedback following your recent experience at La Mamounia, Marrakech. We were pleased to read your remarks, in particular the wonderful description of the pasta and wine quality at the Italian restaurant. We shall ensure your recognition is shared with our team. We look forward to seeing you soon for another memorable experience. Sincerely, La Mamounia, Marrakech
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Noura wrote a review Aug 2022
Abu Dhabi, United Arab Emirates5 contributions
After my last experience in this hotel which it was bas, this time i was surprised with the warm experience and hospitality. We went to Italian restaurant and (Abdo) was very professional and made our experience amazing. Over all this was an amazing experience here and i would totally come back here
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from khadija derhaoui, Marketing at La Mamounia Marrakech
Responded 4 weeks ago
Dear Noonynoonz, Thank you very much for your generous feedback following your recent experience at the Italian restaurant, Marrakech. We were pleased to read your remarks, in particular the wonderful description of our colleague Abdo. We shall ensure your recognition is shared with our team. We look forward to seeing you soon for another memorable experience. Sincerely, La Mamounia, Marrakech
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SmailL wrote a review Aug 2022
8 contributions1 helpful vote
I have booked for two nights stay at Mamounia, and it was a very good experience. The stuff was very helpful, the decoration of the hotel is very detailed, and the atmosphere inside the hotel was special. I reccomand it as the best hotel to stay in Marrakech.
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from khadija derhaoui, Marketing at La Mamounia Marrakech
Responded Aug 22, 2022
Dear IsmailtravelerMA, Thank you very much for your generous feedback following your recent experience at La Mamounia, Marrakech. We are delighted to read that you enjoyed your experience with us, we shall ensure your recognition is shared with our team. We look forward to welcoming you soon for a new memorable experience. Sincerely, La Mamounia, Marrakech.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robin2530 wrote a review Aug 2022
9 contributions11 helpful votes
The hotel, staff and facilities were all exceptional. The hotel definitely lives up to it's reputation. The location made it easy to walk to historical sites and the grand square. The concierge always was ready to give us recommendations for a site we had not seen yet and would gladly arrange a guide. We will definitely return on our next trip.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from khadija derhaoui, Marketing at La Mamounia Marrakech
Responded Aug 19, 2022
Dear Robin2530, Thank you very much for your generous feedback following your recent experience at La Mamounia, Marrakech. We are delighted to read that you enjoyed your experience with us, we shall ensure your recognition is shared with our team. We look forward to welcoming you soon for a new memorable experience. Sincerely, La Mamounia, Marrakech.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alison B wrote a review Aug 2022
Uttoxeter, United Kingdom23 contributions8 helpful votes
+1
Fantastic and beautiful historic hotel . The staff are wonderful and the hotel is clean and well presented . There is a lovely pool outside and a smaller one inside . .It is not a cheap option and our only niggle was that we didn't realise that at £600 a night , that we would be paying € 42 extra each for breakfast . Most 5 star hotels in our experience don't charge , if they do it's less than £20 . Some of the prices are eye watering but I guess one has to expect that in central Marrakesh . We only really eat in two restaurants . The Moroccan is set apart from the hotel . Lovely setting and pleasant staff . The food is typical but I wonder if it's bland to accommodate hotel visitors . We eat there twice and were looked after well . The food at El Fassia in the city was more exciting . My partner had a lovely surprise on his birthday - champagne and cake , courtesy of the hotel . Outside of the hotel we walked to the Souk and were collared by a young man , who said he was from the hotel and would help us find the market . After being guided into various expensive shops we became more cynical .. maybe he was on a percentage ??! Our evening walk to the Souk was more interesting .. so many people and so much going on . In all we would probably not return . Once seen not forgotten but an interesting experience .
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Be careful not to be taken in by young men offering help and if you want an item haggle ! It's...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from khadija derhaoui, Marketing at La Mamounia Marrakech
Responded 4 weeks ago
Dear C1772SIalisonb Thank you very much for your generous feedback following your recent experience at La Mamounia, Marrakech. We are delighted to read that you enjoyed your experience with us, we shall ensure your recognition is shared with our team. We look forward to welcoming you soon for a new memorable experience. Sincerely, La Mamounia, Marrakech.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$609 - $1,250 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la mamounia marrakech hotel marrakech, la mamounia hotel marrakech
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
209
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Frequently Asked Questions about La Mamounia Marrakech
Which popular attractions are close to La Mamounia Marrakech?
Nearby attractions include Koutoubia Mosque (0.3 miles), Royal Mansour Bars (0.3 miles), and Le Bar Churchill (0.01 miles).
What are some of the property amenities at La Mamounia Marrakech?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at La Mamounia Marrakech?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at La Mamounia Marrakech?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at La Mamounia Marrakech?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to La Mamounia Marrakech?
Conveniently located restaurants include L'Orangerie & Lawrence Bar - Sofitel Marrakech, La Table du Marché Marrakech, and Le Marocain.
Are there opportunities to exercise at La Mamounia Marrakech?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does La Mamounia Marrakech have airport transportation?
Yes, La Mamounia Marrakech offers airport transportation for guests. We recommend calling ahead to confirm details.
Is La Mamounia Marrakech located near the city center?
Yes, it is 0.8 miles away from the center of Marrakech.
Are any cleaning services offered at La Mamounia Marrakech?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at La Mamounia Marrakech?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.