La Mamounia Marrakech
Avenue Bab Jdid, Marrakech 40040 Morocco
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$799
Free cancellation until 02/12/23
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Free cancellation until 02/12/23
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About
#194 of 772 hotels in Marrakech
Location
4.7
Cleanliness
4.7
Service
4.4
Value
3.7
Travelers' Choice
La Mamounia, a symbol of traditional Moroccan hospitality, is located in the heart of the imperial city, nestled in a 17 acre park, 5 minutes walk from the Jemaa El Fna square, La Mamounia will remain the place for worldwide celebrities. DESCRIPTION The Moroccan legendary palace has been redesigned by an internationally acclaimed designer, Jacques Garcia, combining a true Moroccan style and ambiance with new technologies. With its luxurious decorations, fabulous gardens and its trendy 2500sq m SPA, la Mamounia guarantees the amazement of its guests. ACCOMODATION 136 rooms (30 to 45 Sq m) 71 Suites including 7 Signature suites (55 to 212 Sq m) 3 Riads each with 3 bedrooms, Moroccan salons, private swimming pool, terraces... (700 Sq m)
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Tennis court
Children's television networks
Valet parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Billiards
Table tennis
Video game console
Kids pool
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Infirmary
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Minibar
Cable / satellite TV
Extra long beds
Bidet
Air purifier
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Separate living room
Telephone
VIP room facilities
Private bathrooms
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Park View
Languages Spoken
English, French, Russian, Spanish and 3 more
Location
83Good for walkers
Grade: 83 out of 100
21Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
Contact
Avenue Bab Jdid, Marrakech 40040 Morocco
Getting there
Rental CarsSee rental cars from $23/day
3374Reviews73Q+A100Room tips
Reviews
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One of the best hotels I have stayed at. The level of service is exceptional the hotel accommodation is wonderful and authentic and the food was divine. La Mamounia has an incredible reputation and staying there exceeded all expectations.
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from La Mamounia Marrakech, Marketing at La Mamounia Marrakech
Responded 1 week ago
Dear Guest, On behalf of La Mamounia team, We would like to thank you for taking the time to share your experience with our community on Tripadvisor, We are pleased to read about your excitement for the service level, and the food quality. We look forward to welcoming you soon for a new memorable experience, Yours Sincerely, La Mamounia Marrakech.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is truly a 5 star hotel. My daughter and I recently stayed there for a week. The service of all the staff is seamless from the moment you enter to the time you leave. We felt like royalty! No request is too small and is addressed immediately. The room was beautiful, the grounds are exquisite and the Italian restaurant is just as good as any in Italy. The concierge staff took care of all our sightseeing - a guide, trip to Atlas Mountains, Agafey desert and a cooking class. And it amazed me that everyone knew my name, from the concierge to housekeeping. An amazing experience from start to finish!
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
Room Tip: we stayed in an Agdal deluxe room (second floor) with a terrace and view of the pool, gardens and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from La Mamounia Marrakech, Marketing at La Mamounia Marrakech
Responded 1 week ago
Dear Mr gerry2755, We would like to thank you for taking the time to share your amazing experience at La Mamounia, Marrakech. We are happy to read that you had an amazing week with us, especially your appreciation for the service and the detailed attention provided by our team members. We are equally thankful to read that you loved the rooms and the Italian restaurant. We will make sure that your remarks are shared with the entire tea. We look forward to welcoming you soon for a new memorable experience, Yours Sincerely, La Mamounia Marrakech.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
La Mamounia is an exquisite heritage hotel. The service is top of class and the attention to detail is apparent everywhere. Our suite was luxurious and very comfortable. The beauty of the hotel and its amazing gardens was matched by the comfort and thoughtfulness in all its services and amenities. Truly a highlight of our visit to Marrakesh.
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from La Mamounia Marrakech, Marketing at La Mamounia Marrakech
Responded 1 week ago
Dear Journey9806, Thank you for your kind feedback following your recent experience at La Mamounia. We are pleased to read your wonderful remarks, especially your description of our employee's sense of detail, and the comfort of your suite. We will share this review with our team, We look forward to welcoming you soon for a new memorable experience at La Mamounia Marrakech, Best Regards, La Mamounia.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
La Mamounia is a world class hotel and deserves its number one rating. The hotel is grand with beautiful facilities, restaurants and grounds . Every member of the staff is very professional and well trained. Everyone is welcoming and no request is too small. The level of attentiveness and the service is the best we have experienced. The breakfast restaurant staff and concierge staff were extremely attentive, helpful and made this an amazing trip for our family. We would like to thank everyone at La Mamounia for an unforgettable week in Marrakech and we can't wait to return !
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Date of stay: January 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from La Mamounia Marrakech, Marketing at La Mamounia Marrakech
Responded 1 week ago
Dear 540maryannt, We thank you on behalf of the La Mamounia team, for your wonderful feedback and the time you took to share it with our community on Tripadvisor, We appreciate reading about your excitement and satisfaction with the hotel's facilities, service, and our employees; we will definitely share it with the entire team. We look forward to welcoming you soon for another memorable experience, Yours sincerely, La Mamounia Marrakech,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Marocain Restaurant. Monkfish Tajine was highly overcooked . The fish happened to be too dry . Really disappointing at the end for a real Tajine experience. The explanations given by the staff were unconvincing. Would not recommend at any point in time.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from La Mamounia Marrakech, Marketing at La Mamounia Marrakech
Responded 2 weeks ago
Dear Guest, Thank you for your feedback following your recent experience at La Mamounia. We are sincerely sorry that your experience did not meet your expectations and we hope you accept our apologies. Please know that we take your remarks into great consideration and that they have been forwarded to the culinary team in order to improve our service. If you wish to share more insight about your experience with us or planning to come back to Marrakech, please feel free to contact me directly: at ccerda@mamounia.com Yours sincerely, La Mamounia, Marrakech.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment you enter the Mamounia everyone is at your service. There is no queuing for check in, instead you are seated with refreshments and a member of staff comes to you to check you in. The room was nice, very rustic, bed super comfy but for the amount you pay an night it was a slight let down, a little small, you do feel a bit claustrophobic and this was a level above a standard room. We had dinner at the Asian restaurant and the head chef came out to check ingredients etc with us(I have allergies) and this was another example of the level of attention to detail they provide. Food was fantastic especially the chicken samosas. The lychee sorbet is also wow. Rashid at concierge was fantastic ready to give us advice on where to go where to eat etc. the indoor and outdoor pools are lovely and the pool boy, Mohammed is there to give you star water and just so friendly. The staff is what makes this hotel 5 star. Overall a beautiful hotel and incredible service.…
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: Try and book a room in a higher category as the ones lower are quite small and slightly...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from La Mamounia Marrakech, Marketing at La Mamounia Marrakech
Responded 1 week ago
Dear Coastal01706203104, Thank you very much for your feedback following your recent experience at La Mamounia, Marrakech. We were pleased to read your remarks, especially the wonderful description of the detailed service provided by Rachid our concierge, and Mr. Mohamed our swimming pool operator. Different rooms in size and design are available in order to provide our guests with a varied choice, Please know that we take note of your recommendations, which have been forwarded to the entire team in order to improve our service. We hope to have the pleasure of welcoming you soon for a new, better experience. Warmest regards, La Mamounia, Marrakech
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed a few days at La Manounia and we liked the hotel, nice facilities with Spa and pool, nice garden to walk in and good service for the breakfast. Hotel is well located near place Jemaa El Fna. The rooms are large and nicely decorated, we were upgraded thanks to our status at LHW. We will return to this hotel.
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from La Mamounia Marrakech, Marketing at La Mamounia Marrakech
Responded 2 weeks ago
Dear Mr. Skurf, Thank you very much for your generous feedback following your recent experience at La Mamounia, Marrakech. We were pleased to read your remarks, in particular, the wonderful description of the hotel garden, facilities, and breakfast service, we are indeed well located allowing our guests to reach quickly the ancient medina. We look forward to seeing you soon for another memorable experience. Sincerely, La Mamounia, Marrakech
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I did not expect one of the most expensive meals I’ve ever ordered to also be one of the worst meals I’ve ever had to politely sit through. Our very British stiff upper lips were positively quivering with disgust by the end. The soup entree tasted like the tomato sauce from a cold tin of Heinz with some stray chick peas peppered within for that ‘classic moroccan’ effect. The bread was harder than Dwayne Johnson and Ross Kemp combined; not to mention cold. By this point I was already wandering if the bitter taste in my mouth was in my head or from this exorbitantly priced menu. But Lo and Behold, the main course gave me closure. It was definitely the food. Although i’m clearly still bitter to the core! We both ordered tajines for the main course. My boyfriend’s chicken tajine was actually quite good although we had equally as good ones from roadside cafes at a fraction of the price. I ordered the vegetarian which was just a dressed up boiled potato in some sour, orange sauce. It tasted like a bland, Welsh cawl stew, I couldn’t actually eat it… in fact, I went to the bathroom to be sick (which also had no toilet paper stocked) I told the waiter, as he came to clear my near to full plate, that I didn’t really like it. They tried to offer me something else but, by then, all I wanted was to get out of there so I asked for the bill. The waiter tells us dessert is included in the set menu so we’ll be charged for it whether we decide to order or not. Enter the final course of disappointment! I have no idea how they even have the audacity to call this monstrosity a crème brûlée on the menu! It was stone cold. No indication of heat having been anywhere near it at any point that evening. The top layer was literally just granulated brown sugar. I tapped my spoon on the top hoping at least for a satisfying crunch but the thing was just a pitiful bowl of cold, soft trash. I swiftly decided it wasn’t worth the calories and politely cast my spoon down with repressed rage. The other dessert? Some tinned fruit strewn over a watery scoop of orange sorbet.It had the messy presentation of a half-eaten school canteen fruit salad. It’s a shame because the waiters were lovely, the musicians were talented and full of joy, the gardens and architecture were stunning. Save your money. Eat at a local place on the street then just pop in to have a drink.…
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from La Mamounia Marrakech, Marketing at La Mamounia Marrakech
Responded 2 weeks ago
Dear Yazmines2016, Warm greetings from La Mamounia, Marrakech! We are sorry to hear about your disappointing experience at our Moroccan restaurant. Rest assured that we are taking your feedback very seriously and will investigate with our kitchen team, we have been known for the quality of our culinary operations It is unfortunate to see that we were not able to meet your expectations. On the other hand, I would like to take the time to thank you for the positive comment regarding our service quality, our entertainement as well as the design & architecture of our property. If you wish to share more insight about your experience with us or planning to come back to Marrakech, please feel free to contact me directly: at ccerda@mamounia.com Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Walking up Avenue Hommane Al Fatouaki with friends heading to the famous La Mamounia Hotel our anticipation was building. Entering the beautiful manicured grounds did not disappoint. Walking past Aston Martins, Bentleys, and a fleet of black Range Rovers you enter a world of luxury, exotic fabrics, and unparalleled views. We walked to the open bar/terrace garden and were seated immediately in a wonderful oasis of quiet. The drinks came with beautiful snacks, linen napkins, and were served expertly by unobtrusive yet attentive staff. I recommend doing this at 5:30 or 6:00 so you can enjoy the sunset and the lighting of the gardens.
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Date of stay: January 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: A round of drinks (cocktails, tea, champagne, wine) was just 50 US a great value for the experience!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from La Mamounia Marrakech, Marketing at La Mamounia Marrakech
Responded 2 weeks ago
Dear Mr. Lavale135, Thank you very much for your generous feedback following your recent experience at La Mamounia, Marrakech. We were pleased to read that your visit did meet your expectations about the world of luxury presented by La Mamounia, from the linen napkins to the immense fabulous gardens, Thank you again for your recommendations and we hope to see you soon for another memorable experience, Yours sincerely, La Mamounia, Marrakech.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful historic building, very beautiful and expensive garden, lots of on site facilities. Attentive service. From what I’ve seen La Mamounia truly is the number one hotel in Marrakech. Only downside: the hotel is a little big for my taste and feels a bit corporate rather than boutique.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from La Mamounia Marrakech, Marketing at La Mamounia Marrakech
Responded 3 weeks ago
Dear JasmineHadeed, Thank you very much for your generous feedback following your recent experience at La Mamounia, Marrakech. It's a pleasure to read your wonderful description of our hotel facilities, service, and beautiful garden, We shall ensure your recognition is shared with our team. We look forward to seeing you soon for another memorable experience. Sincerely, La Mamounia, Marrakech
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$677 - $916 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la mamounia marrakech hotel marrakech, la mamounia hotel marrakech
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
209
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Claim Your ListingLA MAMOUNIA MARRAKECH - Updated 2023 Prices & Hotel Reviews (Morocco)
Frequently Asked Questions about La Mamounia Marrakech
Which popular attractions are close to La Mamounia Marrakech?
Nearby attractions include Koutoubia Mosque (0.3 miles), Royal Mansour Bars (0.3 miles), and Le Bar Churchill (0.01 miles).
What are some of the property amenities at La Mamounia Marrakech?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at La Mamounia Marrakech?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at La Mamounia Marrakech?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at La Mamounia Marrakech?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to La Mamounia Marrakech?
Conveniently located restaurants include L'Orangerie & Lawrence Bar - Sofitel Marrakech, La Table du Marché Marrakech, and Le Marocain.
Are there opportunities to exercise at La Mamounia Marrakech?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does La Mamounia Marrakech have airport transportation?
Yes, La Mamounia Marrakech offers airport transportation for guests. We recommend calling ahead to confirm details.
Is La Mamounia Marrakech located near the city center?
Yes, it is 0.8 miles away from the center of Marrakech.
Are any cleaning services offered at La Mamounia Marrakech?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at La Mamounia Marrakech?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.