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La Mamounia Marrakech

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Traveler (4197)
360
Panoramas (2)
Room & Suite (364)
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About

#205 of 710 hotels in Marrakech
Location
4.7
Cleanliness
4.7
Service
4.4
Value
3.7
Travelers' Choice
La Mamounia, a symbol of traditional Moroccan hospitality, is located in the heart of the imperial city, nestled in a 17 acre park, 5 minutes walk from the Jemaa El Fna square, La Mamounia will remain the place for worldwide celebrities. DESCRIPTION The Moroccan legendary palace has been redesigned by an internationally acclaimed designer, Jacques Garcia, combining a true Moroccan style and ambiance with new technologies. With its luxurious decorations, fabulous gardens and its trendy 2500sq m SPA, la Mamounia guarantees the amazement of its guests. ACCOMODATION 136 rooms (30 to 45 Sq m) 71 Suites including 7 Signature suites (55 to 212 Sq m) 3 Riads each with 3 bedrooms, Moroccan salons, private swimming pool, terraces... (700 Sq m)
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Tennis court
Children's television networks
Valet parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Snack bar
Wine / champagne
Poolside bar
Billiards
Table tennis
Video game console
Kids pool
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Infirmary
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Minibar
Cable / satellite TV
Extra long beds
Bidet
Air purifier
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Separate living room
Telephone
VIP room facilities
Private bathrooms
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Green
Languages Spoken
English, French, Russian, Spanish and 3 more
4.5
3,697 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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La Mamounia Marrakech offers a sophisticated ambiance that captivates guests with its blend of tradition and modernity, complemented by live music and tasteful decor. The hotel's spotless cleanliness is widely applauded, from the pristine rooms to the well-maintained grounds. Although opinions on service vary, ranging from exceptional to disappointing encounters, the amenities, including luxurious gardens and historical charm, receive overwhelming praise. While the spacious and elegantly decorated rooms are admired, some guests feel the hotel's value doesn't match the high prices, and service issues can mar the experience.
Location
Convenient
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Opulent
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3697Reviews79Q+A100Room tips
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tackerman5 wrote a review Feb 23
Concord, Massachusetts9 contributions
We visited the outdoor tea room yesterday and the cakes were delicious ! But we had several problems: 1. No staff was available to seat us 2. When we inquired, the waiters were rude and arguing with each other 3. Somehow they had no sandwiches! But then on our way out, we saw the same mini club sandwiches being eaten and sold in 2 other locations at the hotel 4. They attempted to overcharge us in Euros. Hopefully it was a mistake. When I pointed it out, they offered us a way to pay in dollars, and that amount was correct. (The bill was 670 MAD, converted to $69, but not 80 euros) Therefore the experience was stressful instead of fun and relaxing. We are very disappointed !
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Don't expect quality customer service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Christopher wrote a review Feb 22
Pease Pottage, United Kingdom22 contributions
+1
We walked around the beautiful grounds lined with olive trees, palm and orange trees. We then had a delicious lunch at La Pavilion Piscine. We were served by friendly Raja & Mehdi which made it more special. The food was very good quality and tasty.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
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Allyson D wrote a review Feb 21
Oxford, Mississippi20 contributions
This Hotel is one of the nicest I’ve stayed. As a designer it was eye candy. The convenience to the city of Marrakesh was perfect and to retreat back to the Hotel was so relaxing. The property and staff are 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️. I will certainly be back and will stay at La Mamounia
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Mamounia Marrakech, Service clients/Réception at La Mamounia Marrakech
Responded 3 days ago
Dear Allysonduck, Thrilled to hear that La Mamounia exceeded your expectations! Our team takes pride in providing unbeatable service, ensuring no request is too big or small. Delighted we could transform your special anniversary trip into a magical experience. We cannot wait to welcome you back for more unforgettable moments. Thank you for choosing La Mamounia!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cristina Leitao Abreu wrote a review Feb 18
Funchal, Portugal103 contributions
The most perfect stay in the best hotel in the world. Such a magical experience which gets better every time we stay (fourth time now). Waking up to the red skies with the snow topped Atlas mountains in the horizon & birds singing away was the highlight of the stay. What a room, the layout was so perfect I wish I could recreate it in my future dream home. The room service was so delicious we stayed in sipping champagne, taking in the utter fabulousness of the views. We had an epic hammam and swam in the indoor pool - outside it was perfect swimming weather as well. . The shops in La Mamounia are something I countdown the months to see what goodies they have - always the best local jewelry, kaftans and orange blossom scents.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: February is a perfect month to visit
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Mamounia Marrakech, Service clients/Réception at La Mamounia Marrakech
Responded 4 days ago
Dear AdventureWalker, We are delighted to hear your fourth stay at La Mamounia was truly exceptional! Your appreciation for the exquisite room layout, breathtaking views, and delightful room service is truly gratifying. We are honored to have contributed to your perfect experience. Looking forward to welcoming you back for more refined moments and discoveries. Thank you for choosing La Mamounia, where luxury meets perfection. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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krr1 wrote a review Feb 18
4 contributions
Why they ch CK about wearing shorts!!!!! They say it's rule. But nothing is writte Mr Rachid aloui. Director adjoint relation client Was not helpful. Today is Sunday 18/02/2024 We were not happy of what happened Even though we saw people wearing shorts and he says they are staying at the hotel? This is not logic
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Roshni M wrote a review Feb 17
London, United Kingdom7 contributions
+1
Unbeatable service with a smile at this grand dame of Marrakech. No request was impossible, big or small! Transformed our special anniversary trip into something magical and we cannot wait to return with our children. Thank you La Mamounia.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Mamounia Marrakech, Service clients/Réception at La Mamounia Marrakech
Responded 3 days ago
Dear roshni76 , Thrilled to hear that La Mamounia exceeded your expectations! Our team takes pride in providing unbeatable service, ensuring no request is too big or small. Delighted we could transform your special anniversary trip into a magical experience. We cannot wait to welcome you and your children back for more unforgettable moments. Thank you for choosing La Mamounia!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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travelnicely wrote a review Feb 15
Luxembourg City, Luxembourg21 contributions
We had a Christmas escape for 5 days and loved not only Marrakech but even more La Mamounia. Excellent service starting at the airport over the front desk to the concierge you arranged everything to satisfy our request. Breakfast next to the pool at Christmas is a highlight as is the food and the attentive service. The mint tea for breakfast is the best we had. The suite was a dream! Very roomy, very cosy. Modern appliances in a high-end traditional Moroccan Interior. Top notch shopping facilities within the hotel. The pool is huge. Service is good. The only thing I could complain about are the self declared posh Parisians that reserve the first two rows at the “good” side of the pool. But Mamounia remains a part of Paris. The main bar is again a very stylish place where you get good drinks and where you even can have tasty small bites. Wonderful experience that we will repeat for sure.
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Mamounia Marrakech, Service clients/Réception at La Mamounia Marrakech
Responded 1 week ago
Dear Passport56412334899, Thank you for your warm words. We are delighted that you enjoyed a romantic and luxurious experience at La Mamounia, all thanks to our attentive team. We look forward to welcoming you again for more memorable moments. 🌹💖 Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lesley M wrote a review Feb 10
Norwich, United Kingdom9 contributions
A light lunch with friends was spoilt by the lack of service from the waiter. He had to be reminded to bring the water and the wine. My friend still awaits the mayonnaise. Perhaps he was new to the job.Then the credit card machine would not work. Returned to view the 154 Art Festival. Oh dear ! The ladies toilets lacked paper and hand towels. Admittedly it was a busy day but not the lasting experience one would want. How unlucky am I ? Poor service twice in one week .
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Hope for a good waiter.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Mamounia Marrakech, Service clients/Réception at La Mamounia Marrakech
Responded 1 week ago
Dear lesleym770, We appreciate your feedback and we are sorry to hear about the issues you encountered during your lunch at our hotel. Your comments are valuable to us as they help us identify areas where we may improve our guest experience. Thank you for choosing La Mamounia , and we hope to welcome you back under more favorable circumstances. Sincerely, La Mamounia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Per F wrote a review Feb 5
20 contributions
Mamounia is a very genuine Moroccan 5-star hotel, with a long heritage going back to the 1920s. Beautiful garden, great gym, pools etc. Rooms feel pretty big and are nicely renovated. Service is first rate and the staff really went out of their way to assist us in several instances. Overall I was very pleased with stay at Mamounia.
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Date of stay: January 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Mamounia Marrakech, Service clients/Réception at La Mamounia Marrakech
Responded yesterday
Dear perf280 , We are thrilled to hear about your excellent and luxurious experience at La Mamounia. We strive to create a wonderful experience that captures the essence of this extraordinary destination. Thank you for sharing your positive impressions, and we look forward to welcoming you back for more unforgettable moments at La Mamounia. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Raffaele wrote a review Jan 2024
Novara, Italy5 contributions
The interiors are wonderful and the lobby is magnificent. However, for being elected as one of the top hotels we were expecting a higher standard of service. It does not even come close to the Four Seasons service. Some examples: - at the pool they give you some water but it is not in a refrigerated recipient/ice - the water becomes warm in 5 minutes (at the Four Seasons they give you a mini fridge) - we were extended the check out till 2 PM and at 13:00 we were called to leave the room and the receptionist did not know about that - We called back the receptionist as we were not able to catch their call and there was a 3 minutes wait at the telephone - we had asked for a hair-straightener and they did not have it (which is fine) but the concierge told us: “you can ask the hairdresser tomorrow to see if they borrow you one” . A perfect concierge would have checked by himself and let us know the morning after. - At the pool we received a ketchup souce which was already opened by another guest. - I mentioned at the check out that we were not marvelled by the service and no one followed up with us. I give 3 stars because for the price and title it has you MUST expect perfect service and service recovery.
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Date of stay: January 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$744 - $971 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la mamounia marrakech hotel marrakech, la mamounia hotel marrakech
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
209
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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LA MAMOUNIA MARRAKECH - Updated 2024 Prices & Hotel Reviews (Morocco)

Frequently Asked Questions about La Mamounia Marrakech
Which popular attractions are close to La Mamounia Marrakech?
Nearby attractions include Koutoubia Mosque (0.3 miles), The Bars, Royal Mansour Marrakech (0.3 miles), and Le Bar Churchill (0.01 miles).
What are some of the property amenities at La Mamounia Marrakech?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at La Mamounia Marrakech?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at La Mamounia Marrakech?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at La Mamounia Marrakech?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to La Mamounia Marrakech?
Conveniently located restaurants include Rooftop Garden, Nobu Marrakech, and L'Orangerie & Lawrence Bar - Sofitel Marrakech.
Are there opportunities to exercise at La Mamounia Marrakech?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does La Mamounia Marrakech have airport transportation?
Yes, La Mamounia Marrakech offers airport transportation for guests. We recommend calling ahead to confirm details.
Is La Mamounia Marrakech located near the city center?
Yes, it is 0.8 miles away from the center of Marrakech.
Are any cleaning services offered at La Mamounia Marrakech?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at La Mamounia Marrakech?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.