La Mamounia is a palace hotel which is a stunning blend of gorgeous Moroccan architecture and design together with elegant interiors, magnificent mature gardens, and immaculate service. Every inch of this palatial-like property has been hyper-considered to make you feel as though arrived in some regal estate of an Arabian kingdom. You get awestruck with feeling how this palace hotel has been styled with handcrafted Moorish opulence. It is the essence of true luxury! Management & Team As a Hotelier myself with 40+ years’ experience, everything starts with Management! They are exceptional to say the least and worth every penny, if not more! The Management and Team will stop at nothing to ensure all your needs and desires are met during your stay giving much prestige to the La Mamounia label, they do not miss an inch. I salute them! Truly 5-star excellence! Guest Relations Although the load factor is low due to COVID, nothing is sparred with relation to obtaining the high-end luxury at the La Mamounia. The grounds are magnificently kept with gardens surround. It is a true paradise. Service The service is most impressive from all involved; from the GM, Sales, Front Desk, Wait Staff, Maitre De and Bellman. All are fully involved in the success of the Hotel and are very happy to try and accommodate all requests. Everyone from right at the entrance and lovely staff welcoming you on arrival offering assistance with your luggage to the wait staff and room upkeep staff are committed to exceed your expectations with their genuine and discreet service that defines signature La Mamounia Luxury. The hospitality of the Management and staff is “Outstanding”. Location The hotel has a great location with breath taking views. The entrance with the narrow hallways entering the suite is unlike any other resembling the ultimate in luxury. Very close within walking distance to the medina. Bar/Dining The Bartenders are very knowledgeable and friendly. The service for breakfast and world class dining is outstanding from the Maitre D to the wait staff. They are eager to please trying to accommodate even personal choice requests with a “Special Touch” and elegant silverware to boot. The Italian and Asian cuisine is detectible and a must visit even if, only to visit for brunch or an afternoon/evening aperitif. Accessibility/Transportation/Parking Transportation is a breeze, as they offer very professional transportation options to include day trips, etc. Parking is quite easy as you have your own private space for your vehicle at your villa. There is a private tunnel allowing for easy access directly to the main building. Accommodations Villas are exquisitely decorated with the finest. High ceilings, luxury bedding and linens. Bathrooms are equipped with all amenities and richness. The balconies give the warmth and feeling as if you are in your own private exclusive estate. Pool/Spa/Gym The pools are spectacular, some with magnificent views, almost picture perfect. The Spa has a great team which is professionally staffed with very high standards including a Turkish Hammam (steam room), and a variety of specialty treatment therapies. The Gym is state of the art and the attendants are uniquely friendly and impressive. Overall I highly recommend and salute La Mamounia as a place to relax and unwind. This hotel offers the highest level of service with a great value for those who choose to visit Marrakech. It is a must visit to enjoy and experience the distinct “TASTE of LUXURY”! Do not miss trying to stay at the best of the best to experience the “Royal Opulence” and “Exquisite Cuisine”.…
Always wanted to stay there. Finally i did so this weekend with my wife. Exceptional service staff and food. But the best part is outside, the garden, incredible and so peaceful. It will my other stays in other hotels pale compared to La Mamounia. I hope to come back soon. Thanks and excellent.
We visited this hotel out of curiosity. We did not intentionally seek it out but came across it while walking around the streets of the city. We entered and were just amazed at the sheer luxury of the place. The interior is absolutely beautiful. There is a bar and restaurant that we visited and the gardens are beautifully landscaped and feel like paradise on earth, just like the rest of the place. We spoke to some of staff and they were quite professional in their approach. We might consider staying there if we return to Marrakech one day.
The hotel was very beautiful however, the staff especially one lady at the entrance/ reception desk, was very rude to us. Won’t be going back. Food was underwhelming. Better to eat in an exclusive Riad where the guest is treated with respect and care.
Actually it is a hotel. We went there for lunch. A perfect buffet in pool area which could satisfy our appetite . But it was not all about. Through a very beautiful lobby we were directed towards a large and beautiful garden. To me everything was perfect there. To be honest it was among the best moments I had in Marrakech.