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Sofitel Marrakech Lounge and Spa

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Sofitel Marrakech Lounge and Spa
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2,544 Reviews from our TripAdvisor Community

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Showing 877: English reviews
Cambridge
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

First time here and will definately come back. Rooms are really nice and staff are superb. Would recommend having a massage. Hotel was in the right area and security was very good. Facilities were in excellent order and the 2 pools were just right.

Helpful?
Thank Sophie A
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

It's always amazing felling to stay in sofitel Marrakech .the rooms the view and the staff are amazing the swimming pool and the view on the palm. The staff always make u feel welcome and valued each one that I deal with is professional and so attentive to all my request .soukaina. aida hajar ibtisam abderahim mehdi mustapha the concierge... More 

Helpful?
Thank Fadoua B
Ahmed B, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear Fadoua B, We would like to thank you for sharing your impressions on your recent stay at Sofitel Marrakech, We are delighted to read that you appreciated your stay with us this much and that our service exceeded your expectations. We will make sure to thank our team on your behalf and are looking forward to welcoming you back... More 

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Staying here for 4 nights on our baby moon and my birthday treat. Spending lots of time in the hotel as heavily pregnant. Disappointed and surprised at the lack of service not only for a 5* hotel but a hotel in general. On two occasions have asked for snacks and beverages by the pool and not received service but can... More 

Helpful?
Thank brownstream
Ahmed B, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear Guest I thank you for taking the time to share the experience you have had at Sofitel during your last stay. We pride ourselves offering a high level of service. I am very disappointed that we were not able to meet your expectations during your stay. Rest assured that I will address the points that you raised with the... More 

Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I enjoy staying at this hotel because of its high level of service and it's central location. The staff is very friendly and accommodating, as expected at any Sofitel hotel. The lobby and pool area are both very pleasant. However I found the rooms, while comfortable, to still be a bit disappointing. It is clear that the bedrooms needed renovation... More 

Helpful?
Thank mpapadopoulouuu
Ahmed B, General Manager at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest , First of all, I would like to thank you for taking the time to review the Sofitel Marrakesh All the team and I were happy to read that you enjoyed your stay within the hotel and you found our location, accomodations and service up to your expectations. In the name of all, I am thanking you for... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

My 7th trip back to Sofitel Lounge and Spa in the same amount of years. Love this hotel and i am always greeted with a warm welcome back by all the staff that remember me..My friend and i had a fantastic treatment in the spa on the first afternoon and we had a nice room over looking the pool area.... More 

Helpful?
Thank Lynn P
Ahmed B, General Manager at Sofitel Marrakech Lounge and Spa, responded to this review

Dear Lynn P, First of all, I would like to thank you for the time assigned to share you feedback about your recent stay within the Sofitel Marrakesh. We are happy to read that your stay was a memorable one and that the service delivered by our team was up to your expectations. We are also glad that you liked... More 

Perth, Australia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel for our anniversary trip to Marrakesh and we were not disappointed. We ordered the airport transfer through the hotel and were welcomed with a hotel sign at the airport and chaufeured with a Mercedes back to the hotel. Whilst the hotel transfer option costs about 3 times what it would cost with one of the local... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank GoMatti
Ahmed B, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, First of all, I would start my comment thanking you for the time dedicated to sharing your opinion about the facilities offered by the Sofitel Marrakesh . It is a pleasure to know that you had a pleasant stay with us and thank you for your recognition to all the provided efforts to succeed your anniversary experience; Looking... More 

Ljubljana, Bohinj, Slovenia
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago

Dear team. It has been an amazing experience of visiting a city of our childhood memories from a stories we have been told as children before going to bed. Thank you for a very clean room, amazing breakfast experience every day. We can not say only in few words how the staff of hotel is so kind and polite. Kind... More 

Helpful?
Thank Benjamin K
Ahmed B, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear Benjamin k, We would like to thank you for sharing these kind words regarding your recent stay within Sofitel Marrakesh, We were very happy to read that the facilities and sevice assured by the team of the hotel were up to your expectations. We are looking forward to welcoming you back soon, here in your new moroccan Home. Kind... More 

Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Very good location, staff are very friendly. Rooms are very nice, beds are too soft to my liking but not a major issue. Breakfast is amazing!!!! Very clean but if you eat or drink in the hotel it is quite expensive. Pool area is very nice with comfortable beds and pillows to sunbathe in. Would definitely recommend.

Helpful?
Thank Jayjayamaaya
Ahmed B, General Manager at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, Thank you for sharing your feedback towards the Sofitel Marrakech Hotel experience The team is so pleased to hear that you had a wonderful stay within our hotel thanks to the quality of foods, equipements, services and situaion. We sincerely hope to welcoming you again. Cordially, Ahmed BENKIRANE General Manager More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 21, 2016

i stayed 3 night in the sofitel marrakech, what i like about the hotel is the service at the back office starting from the booking department. Our trip start with a lady called Halima in the booking department who provide us all the best information about the city and got us the best rooms tks to her. all the people... More 

Helpful?
Thank Aminegati
Ahmed B, General Manager at Sofitel Marrakech Lounge and Spa, responded to this review

Dear Amine, Thank you for talking the time to review Sofitel Marrakech I am really glad to hear that you have enjoyed so mush our hotel and its situation and more delighted to read that our welcoming and professional team met your expectations and made your visit a memorable one. I took good note of your remark on room service... More 

2 reviews
5 of 5 stars Reviewed August 17, 2016 via mobile

We had a really good stay at Sofitel Marrakesh. Good food and great service. The pool area was perfect for our son. Although it was hot in the summer, there were nice areas with shades. They also have a special room for kids. Great. Special thanks to: Fatima, Rachida, Ilham, Hicham, Mustapha, Berd, Azly, and Farah. And concierge Adil for... More 

Helpful?
Thank Summer2016Marrakech
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by a splendid garden and fountains, Sofitel Marrakech is a premier Marrakech Morocco hotel. Its 346 Marrakech hotel rooms offer terraces or balconies with views of the mountains, swimming pool, or gardens. Guests at this luxury hotel in Marrakech, Morocco, will enjoy restaurants serving local and international cuisine, 3 bars, a nearby nightclub, a poolside snack bar, 3 bars, an indoor swimming pool, a fitness centre with a Jacuzzi, and a Turkish steam bath and gym. ... more   less 

Additional Information about Sofitel Marrakech Lounge and Spa

Address: Rue Harroun Errachid | Quartier de l'hivernage, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $164 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Marrakech Lounge and Spa 5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Sofitel Marrakech Lounge Hotel Marrakech
Marrakech Sofitel
Hotel Style:
#17 Business Hotel in Marrakech
#66 Spa Hotel in Marrakech
#79 Luxury Hotel in Marrakech
#155 Family Hotel in Marrakech
#173 Romantic Hotel in Marrakech
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