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Sofitel Marrakech Lounge & Spa Hotel

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Rue Harroun Errachid Quartier de l'Hivernage, Marrakech 40000 Morocco
11 people are viewing this hotel
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$256
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Traveler (2018)
360
Panoramas (5)
Room & Suite (272)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#277 of 743 hotels in Marrakech
Location
4.6
Cleanliness
4.5
Service
4.2
Value
3.9
Surrounded by a splendid garden and fountains, Sofitel Marrakech is a premier Marrakech Morocco hotel. Its 346 Marrakech hotel rooms offer terraces or balconies with views of the mountains, swimming pool, or gardens. Guests at this luxury hotel in Marrakech, Morocco, will enjoy restaurants serving local and international cuisine, 3 bars, a nearby nightclub, a poolside snack bar, 3 bars, an indoor swimming pool, a fitness centre with a Jacuzzi, and a Turkish steam bath and gym.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Babysitting
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Poolside bar
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Massage
Salon
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
VIP room facilities
Refrigerator
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
English, French, Russian, Spanish and 3 more
4690Reviews79Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Vahid A wrote a review Aug 5
1 contribution
Hello everyone I've been this hotel for my summer holiday in August 2022 it was perfect service specially a lady working on oasis restaurant wich she was really friendly and kind with all customer, her name is soukaina kaddour I recommended use this hotel and oasis restaurant as well.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BR wrote a review Aug 5
New York City, New York3 contributions4 helpful votes
Sofitel Marrakech is ideally located with superb amenities throughout the property. The gigantic pool with endless cabanas, the outstanding restaurants, the SoLounge for evening entertainment, the incredible efficiency of the front desk and concierge team are only the highlights ! The attentive staff from dinning to housekeeping with their gracious hospitality were all attributes the combined to make this trip a real pleasure.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Zineb M wrote a review Aug 3
2 contributions
since there is this platform to say our opinion, well I want to state how shameless and disappointed your service was, especially from a guy there, there is no respect, no welcome at all i would like you to change this kind of employees cus they are making this hotel's reputation one of the worse hotels in morocco
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Majda A wrote a review Aug 1
1 contribution
The personal was super nice , service too . Food was very delicious and the portions were huge The atmosphere was cozy . We spent a lovely time between friends A special thanks to Mouad B Et Najib for making our evening , with his smile , beautiful spirit and excellent service . Will definitely recommend this place for a chill cozy evening with friends The whole staff was amazing , and thats what always matter .
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ghizlan B wrote a review Aug 1
1 contribution
In love with this woman she makes the best msemen. And most important she is so happy al the time love to see her in the morning ❤️ Breakfast amazing , swimmingpool is great , the rooms and bed I come here every YEAR
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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meriem h wrote a review Jul 2022
Marrakech, Morocco2 contributions
I had a great evening at the Lawrence bar, I tasted a very good cocktail prepared by Hmed and Tarik, I really appreciated the professionalism of El Koudri, Trabchi, Souhaila, Sakina and Kibir. Warm welcome service super mega satisfaction. Beautiful setting.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fadoua T wrote a review Jul 2022
2 contributions
We toaster an excellent cocktail thé view of the pool thanks for trabchi et mounia . Souhaila salina hicham kebir . Also tarik . . Hali choukri semmaa amine chef zaizi zanti absi 9abal . Wonderful team
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Travis H wrote a review Jul 2022
1 contribution
Visitors with non-local credit cards should be aware that the hotel now automatically charges you in foreign currency, but for a 3.5% markup. They do not ask like any other merchant would. In the current era where travelers often have no foreign currency fee cards, it’s an unpleasant surprise. Staff informed me that the automatic conversion without asking the customer what currency to pay in is policy. I stayed here twice recently, and rarely post negative reviews, but this otherwise acceptable hotel had too many basic, fixable issues. Staff and managers do nothing to actually fix problems, but will dig the hole deeper and leave you frustrated. Also prepare to either spend time confirming billed amounts are correct, or just not mind being overcharged. Value of a guest’s time seemed a foreign concept, whether when resolving issues or just waiting for something like a drink by the pool. The hotel otherwise is acceptable, with clean, spacious rooms that work for multi-day stays and a very large pool. The gym is what international travelers would expect at a 3-star, but might get one by. Housekeeping are very attentive if you go to them directly, but seemed not connected to the desk. This hotel could deserve 5 star reviews, but especially for a place operating under an international brand, has a lot of work to do to be competitive. I would think twice before staying here again or recommending it to anyone else.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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relaxingmoods123 wrote a review Jun 2022
Manchester, United Kingdom16 contributions23 helpful votes
We booked a room for 4 people. Not 2 but Love Holiday screwed us over. the kids had to sleep on the sofa in the room. No bed was provided as a extra. Even the hotel told us the room was not for 4 people but the booking confirmation we had said 4 on it. The drinks discount was given after we had to fight for it. No discount was given as part of the package. We booked a half board basis for 4 people but it was for 3 when we arrived. indoor pool has a charge to use it & No kids could use that. But this is a beautiful please and the heated outdoor swimming pool is nice. the room is actually well decorated and we had no issues with the room itself / food or staff. All these were at a very high standard.
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Date of stay: February 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rajan wrote a review Jun 2022
10 contributions7 helpful votes
I really do not like writing bad reviews, especially as many of the staff seemed to be ok people. But it really is difficult to express just how bad the service was during my stay. We arrived at 2:00 pm 4 June and were asked to wait until 3 pm. Fair enough, we went to the lobby waiting for the room. Service was horribly slow no welcome drink or tea. We got our room at 4:00 pm. I had requested a twin because I was with my mother. Unfortunately, the easy answer is we are fully booked and we don’t have rooms. I had requested a rollaway bed which was not set up when I went out to dinner at 8 pm. I reminded them. When I got back at 11 pm it was still not set up. I called them again and was promised: "within 10 minutes". A bed arrived very late. The breakfast was a good professional staff and smiling during the service when I’m back from my breakfast I found out that my rollaway bed is gone. really, I fell myself in a tent, not 5 Start Hotel. After c/out I got my car from the valley was damage, when I asked the staff, they told me to go to fix it and we will pay you, what amazing service at 5* Hotel????? I spend my money to get my Hight bled pressure during the weekend.
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$210 - $277 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel marrakech lounge hotel marrakech, marrakech sofitel
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
139
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Frequently Asked Questions about Sofitel Marrakech Lounge & Spa Hotel
Which popular attractions are close to Sofitel Marrakech Lounge & Spa Hotel?
Nearby attractions include Theatro (0.1 miles), Secret Room Marrakech (0.3 miles), and Lawrence Bar (0.1 miles).
What are some of the property amenities at Sofitel Marrakech Lounge & Spa Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sofitel Marrakech Lounge & Spa Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Marrakech Lounge & Spa Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Marrakech Lounge & Spa Hotel?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Sofitel Marrakech Lounge & Spa Hotel?
Conveniently located restaurants include Las Terrazas De Andalucia, Comptoir Darna Marrakech, and Restaurant Red House.
Are there opportunities to exercise at Sofitel Marrakech Lounge & Spa Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Sofitel Marrakech Lounge & Spa Hotel have airport transportation?
Yes, Sofitel Marrakech Lounge & Spa Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sofitel Marrakech Lounge & Spa Hotel located near the city center?
Yes, it is 0.8 miles away from the center of Marrakech.
Are any cleaning services offered at Sofitel Marrakech Lounge & Spa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sofitel Marrakech Lounge & Spa Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.