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Hotel Sofitel Marrakech Lounge and Spa

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Rue Harroun Errachid Quartier de L'Hivernage, Marrakech 40000 Morocco
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Traveler (1913)
360
Panoramas (5)
Room & Suite (266)

About

#183 of 684 hotels in Marrakech
Location
Cleanliness
Service
Value
Surrounded by a splendid garden and fountains, Sofitel Marrakech is a premier Marrakech Morocco hotel. Its 346 Marrakech hotel rooms offer terraces or balconies with views of the mountains, swimming pool, or gardens. Guests at this luxury hotel in Marrakech, Morocco, will enjoy restaurants serving local and international cuisine, 3 bars, a nearby nightclub, a poolside snack bar, 3 bars, an indoor swimming pool, a fitness centre with a Jacuzzi, and a Turkish steam bath and gym.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Babysitting
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, French, Spanish, Arabic
4,314Reviews77Q+A100Room tips
Traveler rating
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Popular mentions
Andybarker wrote a review Jan 16
1 contribution
I would sincerely appreciate my stay in Sofitel Marrakech this was our first Time and loved every minute of it. Covid safe throughout the hotel. We stayed all inclusive. I've made the decision to give this 5 star rating because the hotel IS very clean, food is excellent... Special thanks to the manager Younes Ayadi for all he did sometimes we don't even Ask he is seing us straight away, it was Amazing We will be back
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Date of stay: December 2020Trip type: Traveled with family
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Response from BENKIRANE Ahmed, Other at Hotel Sofitel Marrakech Lounge and Spa
Responded 2 days ago
Dear Andy, We would like to thank you for taking the time to provide us with such a valuable feedback regarding your recent stay at the Sofitel Marrakech. We very much appreciate your kind comments regarding the hotel and service, we will share your words with all the team, we are sure that this feedback will serve as an encouragement. We are glad to know that you had enjoyable stay in our hotel, and we hope that your next visit will be as pleasant as the previous one. Thank you for recommending us to other travellers! Sincerely,
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Helena jany wrote a review Jan 3
1 contribution
I visited the Sofitel Marrakech Lounge and spa last week. It’s a beautiful resort! Very kind and professional service. The staff are kind and helpful, special thanks to the manager Younes el Ayadi who provided us with lot of warm and helpful advices and service during our stay. We will be back as soon as possible, i recommend this hotel U will never regret this experience
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Date of stay: January 2021Trip type: Traveled with family
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Response from BENKIRANE Ahmed, Other at Hotel Sofitel Marrakech Lounge and Spa
Responded 1 week ago
Dear Helena, Thank you for taking the time to share your feelings with us. We are so pleased that you enjoyed your stay at the Sofitel Marrakech, and that our staff made it special. We hope to welcome you back soon. Regards,
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prettyprincess2016 wrote a review Dec 2020
Monte-Carlo, Monaco18 contributions6 helpful votes
Bad service is an understatement. Don’t be fooled by this hotels surprising reviews because it is just BAD. Bad service, Rude Staff who have not clue. Try ordering something and you get passed from one staff to the other because no one wants to do their job. It’s just a JOKE. STAFF DONT WANT TO WORK SO you pay for service but no one to give you service. It’s ridiculous. Staff are just waiting for tips and when you tip them that’s the end. No more service. The staff Farah - Who kept coughing and grunting at breakfast buffet. How disgusting. It’s better to go to the bathroom and grunt until you’re throat is clear than to do this for 1 hours at breakfast - especially during Covid season. This is common teaching that you don’t grunt continuously at food/restaurants. And when we informed her manager because it was obviously unappealing someone coughing out cataar when you are eat for over an hour, she gets upset and won’t serve us and won’t do her job. I mean honestly so your job. I’m not here to be your friend pleaSe do your job! The service at lunch by the pool is appalling. Staff keep passing the job to other staff and you end up getting no service. This hotel is to be avoided. The new bald head security guy is so rude. I mean I am your guest and a paying guest. I’m not here to be your buddy please do your job. Politeness is unheard of in this hotel. AVOID THIS HOTEL AT ALL COSTS
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from BENKIRANE Ahmed, Other at Hotel Sofitel Marrakech Lounge and Spa
Responded 1 week ago
Dear Pretty Princess, Thank you for taking the time to share your experience. Please kindly accept our apologies for your experience, this is certainly not the experience one expects when staying at Sofitel Marrakech. We hope that you will give us another opportunity to welcome you back in the future. Best regards.
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Nad wrote a review Dec 2020
2 contributions
Love this hotel, we have stayed here twice now as a family. Everything about Sofitel Marrakech Lounge and Spa is amazing, the lobby smells incredible, the rooms are beautiful, gym cuz it’s the most important thing for me, beautiful personalised touches, wonderful views from the balconies. We have travelled with our children each time and the staff are so attentive to them, little gifts in the room, nothing is too much trouble. The hotel offers good quality of food, service, cleanliness and the kids club.... Our son had the best time at the kids club with his little friend (who was French) Wow the staff are incredible special thanks to all the team especially the director Ikrame, El Ayadi, Lechhab and Tilila... All in all, DEFINITELY WORTH GOING !!!
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Date of stay: December 2020Trip type: Traveled with family
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Response from BENKIRANE Ahmed, Other at Hotel Sofitel Marrakech Lounge and Spa
Responded 1 week ago
Dear Nad, We are thrilled you enjoyed your recent experience at the Sofitel Marrakech. We will share your great feedback with our teams. Thank you for taking time to post a review of your stay and dining experiences and we look forward to your next visit. Sincerely,
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Fariha wrote a review Dec 2020
1 contribution
First time in Sofitel Marrakech Lounge and Spa and YOU have to go! It’s the best hotel with amazing restaurants, food, service .. Staff are extremely knowledgeable and make great recommendations. IT WAS FIRE!! The service we received was so amazing and we will definitely be back again. They made us feel welcomed and gave us an amazing experience. Special thanks to the Director Ikrame , Younes El Ayadi and Tilila for everything they did for our satisfaction, thanks again!
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Date of stay: December 2020Trip type: Traveled with family
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Response from BENKIRANE Ahmed, Other at Hotel Sofitel Marrakech Lounge and Spa
Responded 3 weeks ago
Dear Farihaf, Thank you so much for your kind review about your recent stay. We are delighted to read that you enjoyed the hotel, and the service. We look forward to welcoming you back soon, Best regards,
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PRICE RANGE
$189 - $321 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel marrakech lounge hotel marrakech, marrakech sofitel
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
139
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Frequently Asked Questions about Hotel Sofitel Marrakech Lounge and Spa
Which popular attractions are close to Hotel Sofitel Marrakech Lounge and Spa?
Nearby attractions include Theatro (0.1 miles), Lawrence Bar (0.1 miles), and Casino de Marrakech (0.09 miles).
What are some of the property amenities at Hotel Sofitel Marrakech Lounge and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Sofitel Marrakech Lounge and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Sofitel Marrakech Lounge and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Sofitel Marrakech Lounge and Spa?
Yes, valet parking is available to guests.
What are some restaurants close to Hotel Sofitel Marrakech Lounge and Spa?
Conveniently located restaurants include Las Terrazas De Andalucia, Comptoir Darna Marrakech, and Restaurant Red House.
Are there opportunities to exercise at Hotel Sofitel Marrakech Lounge and Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Sofitel Marrakech Lounge and Spa have an airport shuttle?
Yes, Hotel Sofitel Marrakech Lounge and Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Sofitel Marrakech Lounge and Spa located near the city center?
Yes, it is 0.8 miles away from the center of Marrakech.
Are any cleaning services offered at Hotel Sofitel Marrakech Lounge and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Sofitel Marrakech Lounge and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.