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Rose Garden Resort & Spa

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Rose Garden Resort & Spa
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32 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Reviewed 2 weeks ago via mobile

This is a 2 stars hotel not 5 stars as they advertise! Bad rooms, bad service, dirty and full of bugs. Everything don't work and full of drunk people. They tried to charge us for broken stuff that was already broken before we check in! Avoid by all cost it's terrible.

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Thank Alec A
Reviewed May 16, 2016 via mobile

1 dirty room , dirty bathroom and nothing work in the kitchen 2 it's noise in early morning music sound then after 9am sound of people who build a new buildings. It was a bad experience. It's was my first time and it will be my last time in these places

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1Thank صالح ا
Brighton, United Kingdom
Reviewed May 10, 2015

We booked this hotel via online agent Hotel Bookings and we travelled with our two children aged 8 and 11. We called the hotel the day before we arrived to double check our booking and pay for an airport transfer and we were assured that all was fine. Upon arrival in Marrakech at 1am there was no transfer so we...

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2Thank louieluca186273
Brum
Reviewed April 10, 2014

Avoid at all costs, very few of the positive reviews on here could be legit. We stayed here for a week for our honeymoon - you wouldn't think it was, even though our tour operator informed the hotel. I agree with comments about the front of house / waiting staff - rude, unhelpful and dismissive. At dinner, they would not...

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2Thank Johnfer
Sabrina C, Manager at Rose Garden Resort & Spa, responded to this review

Dear Traveler, We are sorry for the experience you encountered during your stay. Resort Rose is now under new management and was not responsible during your stay. The new management team prides its self on the highest standard. Our hotel has been fully renovated and we welcome you to come stay with us. Thank you.

Hoogeveen, The Netherlands
Reviewed April 26, 2013

This 5 star luxurious hotel is not what it shows. You pay a lot of money for things that are in very bad shape or just ain't there. The rooms are poor and breaking down and not very clean. With 2 person you get 1 small and 1 big towel, when you call the reception they are surprised you want...

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3Thank Babs B
Manila, Philippines
Reviewed April 6, 2013

my family and I stayed here for a week. front desk staff was wonderful. they would help us book restaurants and arrange transport with a smile despite several changes in our itinerary. they even helped me learn some Arabic. Their mint tea is delicious. the rooms are huge. we also got the 2 people in 1 room but ony 1...

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Thank Melissa Y
Milan, Italy
Reviewed March 31, 2013

We have been abused by the nice pictures and the wrong location provided by Booking.com! This hotel was not located in the real Palmeraie (i.e. close to Tikida hotel as in the Google map provided), but 12 km away in the remote northern suburbs of Marrakech... i.e. the rocky hills of Djebilet... with a distant view to the Palmeraie !...

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3Thank Olivier L
Oslo, Oslo, Norway
Reviewed February 22, 2013

Me and my wife stayed at this hotel for a week and had a great and unforgettable experince. Wtih great staff that helped us 24, always with a smile on their face. From a noisy and overcrouded city it was great to come to a quite and relaxfull place. Even if its a bit "far" from the main city, its...

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2Thank Umar B
Reviewed February 13, 2013

We spent a week in Morocco in several cities. The stay in this resort was the ONLY black spot of our trip. Excessively over priced to what they have to offer. The directions were hard to find and the lady at the phone could not give any meaningful directions. Instead she kept insisting we park our car and take a...

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Thank Sridevi K
London, United Kingdom
Reviewed January 8, 2013

Avoid Rose Garden at all costs. For a so-called 'luxury resort', it falls flat on all aspects, from service (which by even the most meager standards was not provided) to facilities (broken showerheads, blocked drains, rooms not turned over, no wifi in rooms). In staying at the Rose Garden, you will most certainly not get your money's worth, rather, you...

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Thank shakayumi
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37 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Situated in the Palmeraie Desert, Our majestic four-star getaway is located 14 kilometers (8.7 miles) from the Mystical City of Marrakech. Featuring 60 Suites and Villas you will find that at Rose Garden Resort and Spa every detail reflects true Moroccan style and architecture. Experience a small city setting where you will find amazing gardens through our stunning property. Discover our various offerings of fine dining, spa, activities including tennis and outdoor tours of the mountains or of the city. Here you will find your Rose at Rose Garden Resort & Spa! ... more   less 

Additional Information about Rose Garden Resort & Spa

Address: Ouaha Sidi Brahim 1, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $445 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rose Garden Resort & Spa 5*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#13 Top resorts Hotel in Marrakech
#205 Spa Hotel in Marrakech
#227 Luxury Hotel in Marrakech
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Questions & Answers

Questions? Get answers from Rose Garden Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't bother.”
 of 5 bubbles Johnfer, Apr 10, 2014 | Read review
“choose the romanceroom:)”
 of 5 bubbles UmarB_13, Feb 22, 2013 | Read review
“Simply put, find a Riad somewhere else.”
 of 5 bubbles shakayumi, Jan 8, 2013 | Read review
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