Rose Garden Resort & Spa
Ouaha Sidi Brahim 1 La Palmeraie, Marrakech 40000 Morocco
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Free cancellation until 08/18/22
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Room & Suite (70)
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About
#445 of 743 hotels in Marrakech
Location
3.0
Cleanliness
3.7
Service
3.5
Value
3.4
Situated in the Palmeraie Desert, Our majestic four-star getaway is located 14 kilometers (8.7 miles) from the Mystical City of Marrakech. Featuring 60 Suites and Villas you will find that at Rose Garden Resort and Spa every detail reflects true Moroccan style and architecture. Experience a small city setting where you will find amazing gardens through our stunning property. Discover our various offerings of fine dining, spa, activities including tennis and outdoor tours of the mountains or of the city. Here you will find your Rose at Rose Garden Resort & Spa!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Massage
Steam room
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Arabic
Location
Contact
Ouaha Sidi Brahim 1 La Palmeraie, Marrakech 40000 Morocco
372Reviews0Q+A20Room tips
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+1
.. was a lovely experience and a lovely place The stuff are so friendly everyone smiling and saying hi to you .. Rose garden was wonderful you just feel like home Definitely i will come back again with more friends Thanking everyone for everything
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Date of stay: November 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is a 2 stars hotel not 5 stars as they advertise! Bad rooms, bad service, dirty and full of bugs. Everything don't work and full of drunk people. They tried to charge us for broken stuff that was already broken before we check in! Avoid by all cost it's terrible.
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Date of stay: November 2016Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
1 dirty room , dirty bathroom and nothing work in the kitchen 2 it's noise in early morning music sound then after 9am sound of people who build a new buildings. It was a bad experience. It's was my first time and it will be my last time in these places
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Date of stay: May 2016Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We booked this hotel via online agent Hotel Bookings and we travelled with our two children aged 8 and 11. We called the hotel the day before we arrived to double check our booking and pay for an airport transfer and we were assured that all was fine. Upon arrival in Marrakech at 1am there was no transfer so we made our own way there. When we arrived at the hotel we were told there was no reservation and they were fully booked. It was a nightmare and after 30 minutes of arguing we gave up and asked our taxi driver to drive us to other hotels to try and find rooms (not great on a Moroccan holiday period). I can honestly say I was fairly relieved not to be staying though as it looked terrible. There was so much noise and this was at 2am. Music was blasting from somewhere and it did not appear a very family friendly place.…
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Date of stay: April 2015Trip type: Traveled with family
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Avoid at all costs, very few of the positive reviews on here could be legit. We stayed here for a week for our honeymoon - you wouldn't think it was, even though our tour operator informed the hotel. I agree with comments about the front of house / waiting staff - rude, unhelpful and dismissive. At dinner, they would not top up my wineglass though were quite happy to refill my husband's almost to the brim. We could not even buy a celebratory bottle of champagne. Spa is poor and absolutely not 5 class. Rooms were serviced well and nicely presented, as were the gardens (and gets the one star from me). Food: breakfast was ok, dinner has put me off tagine for life. We were both ill (possibly not the hotel's fault) and spent 3 days dashing between the bathroom and bed with sickness. We did not feel welcome at the hotel or in Marrakech and did not have the sort of honeymoon to remember for happy reasons. Very disappointing. The best thing was getting the plane home. We will not be returning.…
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Date of stay: May 2013Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Don't bother.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Sabrina C, Manager at Rose Garden Resort & Spa
Responded Sep 23, 2014
Dear Traveler, We are sorry for the experience you encountered during your stay. Resort Rose is now under new management and was not responsible during your stay. The new management team prides its self on the highest standard. Our hotel has been fully renovated and we welcome you to come stay with us. Thank you.
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Me and my boyfriend travelled here last year actually, it was so relaxing and peaceful it was just for 4 days a nice break for both of us from work, and got to spend some time together. I slept a lot as its so quiet and the hotel was not very busy at the time so hardly no noise. This seems like more of a couples hotel, just because it had small pool and was very quiet and there were was about 2 children there at the time. I have 3 children and probably wouldn't bring them to this one. The food in the hotel was very good the dinner was really nice only problem there were cats which were annoying because they would jump on the table as soon as someone left. I felt like this was kind of in the middle of nowhere aswel not much to do, maybe that was just me though. All in all very relaxing and great staff.…
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Date of stay: August 2013Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: See if you can get an upgraded room like we did, it was a really great size.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This 5 star luxurious hotel is not what it shows. You pay a lot of money for things that are in very bad shape or just ain't there. The rooms are poor and breaking down and not very clean. With 2 person you get 1 small and 1 big towel, when you call the reception they are surprised you want more,the shower broke down. A lot of furniture in the garden and around the pool are in bad shape or dirty. The music around the pool area was so loud (also during the night) that a normal conversation wasn't possible. After a party at night there was a lot of mess in the morning, also broken glas around the pool. Drunk people were running around and shouting in the morning during our breakfast. We had several conversations with the owner and he promised every time that he understood us and that such won't happen again....after 4 nights we left..the owner didn't do nothing for us. It was soo disappointed! The breakfast was very poor, no plates,dirty tables and we had to ask for everything.the pool was cold and the jacuzzi dirty and full with insects. The tennis court was in bad shape, and there were no signs to show the way.The minibar was empty, no free mineral water (as told in brochure) no shuttle service to city ( as told in brochure).…
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Date of stay: April 2013Trip type: Traveled as a couple
Value
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Location
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Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The resort is in the middle of no where and to travel to the city centre it is almost a 40 minute drive. The staff was amazing but the standard and the quality of the resort was not impressive at all. It was dusty and during our stay, power cuts took place almost every day. Not impressed.
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Date of stay: May 2012Trip type: Traveled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
my family and I stayed here for a week. front desk staff was wonderful. they would help us book restaurants and arrange transport with a smile despite several changes in our itinerary. they even helped me learn some Arabic. Their mint tea is delicious. the rooms are huge. we also got the 2 people in 1 room but ony 1 set of towels but it just took 1 call to reception to fix it it is far from the medina but we loved it. I was concerned at first that we were too far away from the medina but one trip to the souk convinced me that i didn't want to stay so near to the craziness. The grounds were nice but the paths to the rooms get dark at night. I had to turn on my phone's flashlight for my mom who is elderly. the spa is fantastic. ask for Nora. I got the traditional hammam which is just what i needed for my long flight back home.…
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Date of stay: March 2013Trip type: Traveled with family
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We have been abused by the nice pictures and the wrong location provided by Booking.com! This hotel was not located in the real Palmeraie (i.e. close to Tikida hotel as in the Google map provided), but 12 km away in the remote northern suburbs of Marrakech... i.e. the rocky hills of Djebilet... with a distant view to the Palmeraie ! We wouldn't definitely have select this hotel with a correct location information.... This remote area is poorly deserved /known by taxi, and neighbored with "chez Ali" a Disneyland-looking compound organizing for touristic groups diners, folkloric shows and fantasia !! Despite the nice pictures, this hotel which change recently of name (and owner?) is poorly maintained: Rooms are large but very darks; first categories do not have private terraces; Bathroom shower was leaking ; You need to select between having a fridge and looking the TV due to a single socket...etc Restaurant and breakfast not at all at the level of a 4 stars. Open air spa is abandoned, tennis court not maintained, no hotel shop or touristic infos... Service is poor and dramatically long: any simple demand getting lost between un-professional, almost unpleasant managing staff and insufficient, good-willing and probably underpaid staff... Our booking was "lost in the computer" at our arrival... It takes 30 -45 minutes after ordering to start to get your breakfast or diner... or 1:30 hour to get some towels for the swimming pool ! The second day, our room was still not cleaned at 19:00 ! Cherry on the top of the cake, the evening before our departure, the reception managed to lose the key of our room.... In such case, every one would expect to use a double or a pass... No, they needed to search for a locksmith and change the lock after 2 hours ! What would they do in case of fire? Despite the 56 rooms were announced to be occupied, the hotel seems desert with a decadent and gloomy atmosphere : A few isolated occidental tourist trying to enjoy the place... Other clients mostly remaining all day in their room: Young Moroccan couple in holidays but also too many Saudi men only here to consume prostitutes .... They are so many nicer place in Marrakech, never again !…
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Date of stay: March 2013Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$136 - $477 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Terre Resort & Spa
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
60
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Claim Your Listing Frequently Asked Questions about Rose Garden Resort & Spa
What are some of the property amenities at Rose Garden Resort & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Rose Garden Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Rose Garden Resort & Spa?
Yes, free parking is available to guests.
Are there opportunities to exercise at Rose Garden Resort & Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Does Rose Garden Resort & Spa have an airport shuttle?
Yes, Rose Garden Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Rose Garden Resort & Spa have airport transportation?
Yes, Rose Garden Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Rose Garden Resort & Spa?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Rose Garden Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Rose Garden Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Is Rose Garden Resort & Spa accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.