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Riad Helen

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1 room 2 adults 0 children
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Riad Helen
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275 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Stockholm, Sweden
Reviewed February 24, 2015

Riad Helen is an absolutely beautiful riad with a great location in Marrakech medina. We had a wonderful stay and our hosts Maxime and Mario were very kind and helpful, took time to help us whenever we needed, showing us nice restaurants and booked transport when we wanted to go to touring. I highly recommend Riad Helene, you can´t ask...

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Thank Agneta H
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Agneta, Thank you very much for having posted your review there ! We are very happy that you enjoyed your stay with us, with your friend Jenny. It's been a pleasure to welcome you both and to take time to talk with you. Of course, thank you for your nice words about the house and how we run it...

Chamonix, France
Reviewed February 12, 2015

What can I say about mine and my sisters stay in this fantastic little riad. Amazing, we could not have asked for more Maxime and Mario were the perfect hosts with a great team around them the femme ménage (housekeeping) were great Kaltoum and Fatiha were inredibly welcoming and friendly and kept the riad in the highest standard of cleanilness,...

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Thank elsiemary_13
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Jessica & Olivia ! Thank you so much for having taken time to write a few (wonderful) words about your stay with us ! We feel sincerely glad that you enjoyed your stay at Riad Helen. It's been a pleasure for us too to welcome you in our house. We told Fatiha and Keltoum all the nice words you...

San Francisco, California
Reviewed January 25, 2015

We had a great stay at the charming Riad despite both of us having colds. Maxime and Mario were great hosts and made sure we were very comfortable. The two were always available anytime we needed them. In addition, Fatiha, made sure we were well taken care of by going out to get us lemon and honey for our tea....

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1Thank thoth182
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Leslie & Eric ! Thank you sooo much for your nice review here ! We are very happy that you enjoyed your stay at Riad Helen, despite the fact that you were sick :-( We are glad that you felt comfortable in our house and that you've been satisfied with the service we offer there with Fatiha (and Kaltoum...

Urbana, Illinois
Reviewed January 13, 2015

From our first contact, Mario and Maxime helped us plan an unforgettable trip to Morocco. I can’t recommend their place enough! Before our arrival they coordinated our train travel to Fez, suggesting itineraries and purchasing our tickets in advance (these can only be bought in country). Their hospitality continued on our arrival as they greeted us with tea and snacks,...

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Thank Dustin A
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Dustin, Thank you so much for your nice review here ! We are very happy that you and your family enjoyed your stay at Riad Helen ! We know that it's not so easy to organize a trip to Morocco from the US, especially when you plan to visit several cities, so it's normal for us to try to...

Reviewed January 7, 2015

Maxime and Mario were exceptional hosts! From day one, they made my boyfriend and I feel welcomed and comfortable. The riad is beautiful and immaculate. It is kept very clean and tidy. I stayed in two different bedrooms and both had heating and a lovely bath and shower. On our last night at the Riad my boyfriend and I had...

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Thank Veronica O
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hi Veronica ! Sorry that we took such a long time to answer your wonderful review ! Thank you so much for having taken time to share your experience at Riad Helen ! It's been a pleasure for us too to welcome you and Alex in our house and we are very happy that you enjoyed your stay - actually,...

Canton of Zurich, Switzerland
Reviewed January 3, 2015

Firstly the mail contact was always met very soon und helpful. The transport went smoothely and we were met at Dar Bachala and led to the Riad. We loved the place, the room, the terrace and the really sumptous breakfast. We stayed 5 nights and the self drawn map Maxime gave us was really helpful and made easy ways to...

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Thank spoul
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Dear Sabina, We are very happy that you liked your stay at Riad Helen and took time to write a few words about your experience here. We are pleased that the service we offer satisfied you and that our homemade map helped you to find the specific places you wanted to see and to discover new ones, like Musée Boucharouite...

Corby, United Kingdom
Reviewed December 28, 2014

We stayed for 3 nights in Marrakech, and I couldn't recommend a better place to stay! Mario & Maxime were so helpful in organising a transfer from the airport and on our arrival met us at the taxi and shown to the Riad. Before checking in we were welcomed with an amazing breakfast prepared by Fatiha. After we were given...

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Thank aprileveryday
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello April ! WOW ! Thank you so much for this amazing review !!! We feel sincerely moved by all the nice things you wrote about what we do at Riad Helen. We already said that but it's really important for us that our guests feel comfortable in our house, like at home... We are glad that you enjoyed the...

Erlangen, Germany
Reviewed December 25, 2014

We spent 3 nights in this beautiful riad and we loved it. The riad is well located and we were able to reach every sight by walking. Our two hosts were very nice and gave us very helpful tips and maps. The breakfast was amazing!! We can only recommend this riad!!

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Thank Chris F
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Christopher ! Thank you very much for your review there on TripAdvisor ! We are very happy that you and Blanca spent nice time here with us ! If you plan to come back to Morocco, please make a sign :-) Take care and Happy New Year !

Santorini
Reviewed December 15, 2014

It was a lovely place indeed! Thank Mario and Maxime for everything you’ve done for us! We had a great time with you. It is worth it to have dinner in the Riad, at least once during your stay. We never had better quality of food elsewhere around the restaurants of Marrakesh

Review collected in partnership with this hotel
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Thank Palama
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Palamas, Thank you so much for the nice words you left here ! We are very happy that you liked the riad and the way we run it. It's been a pleasure to have you with us and to talk a bit about living in Marrakech, living in Santorini and about... Platon ! Thank you also for what you...

Oxford
Reviewed December 10, 2014

We stayed in the Riad Helen, in the northern souks of the Marrakech Medina, for seven wonderful nights this December. Despite the fact we arrived pretty early in the day -n the taxi dropped us on the nearby street corner at about 9.30, there was Mario, waiting to guide us in through the teaming narrow streets and there was breakfast...

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Thank Gordian8254
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Simon, What a nice surprise to read your wonderful review here ! We are very happy that you and Sylvia enjoyed your stay at Riad Helen. We try to do our best so our guests can feel the most comfortable in our house and we feel glad that you appreciated it. Thank you too for the kind words about...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Between the great Bab Doukkala mosque and Dar El Bacha Palace, gateway to the antiques district, Riad Helen is only 10 minutes walk from the famous square Jemaa el Fna.Its 5 spacious and bright rooms are equipped with a double bed (possibility of an extra bed in one of them). In bathrooms covered with tadelakt (traditional Moroccan plaster) you will find towels, bathrobes and shower brand Les Sens de Marrakech.The Riad has a central patio with fountain where you can enjoy your breakfast or meals. Unless you prefer the dining room, convivial or terrace and a beautiful view over the rooftops of Dar El Bacha Palace.At Riad Helen there is no preset menu. ... more   less 

Additional Information about Riad Helen

Address: 138 derb Arset aouzal | Bab Doukkala, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $67 - $93 (Based on Average Rates for a Standard Room)
Number of rooms: 5
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Questions & Answers

Questions? Get answers from Riad Helen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Whada has a great, large bed! Rabaa is smaller but tucked away in the corner of the riad so it's quieter.”
 of 5 bubbles Elizabeth43323, Nov 29, 2016 | Read review
“Any room available is worth it.”
  • Terrace
 of 5 bubbles , Oct 29, 2016 | Read review
“All rooms good. No lifts and we were on 2nd floor, but they help with luggage”
 of 5 bubbles 444CatherineL, Sep 25, 2015 | Read review
“the 4 rooms on the first floor are just perfect. Enough space for two, always clean and nicely decorated.”
 of 5 bubbles 466antjeg, Sep 5, 2015 | Read review
“All rooms are lovely and have a great bathroom.”
  • Our lovely room on the first floor
 of 5 bubbles Njn07a, Aug 27, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question