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Riad Helen

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236 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Vienna, Austria
Level Contributor
5 reviews
5 of 5 stars Reviewed February 14, 2016 via mobile

We had our first two nights in Morocco at Riad Helen and it was everything we could have hoped for. Everybody is super friendly and helpful. The breakfast was amazing and a great start into the day in the sun on the roof-terrace. I could have stayed there the whole day. The rooms had everything you need. For our last... More 

Helpful?
Thank christoph87h
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Christoph ! Thank you so much for taking a few minutes to write a very nice review there ! We are very happy that you liked your stay in our house :-) We don't know exactly where you are right now but we hope that you enjoy your trip ! Say hello to your friends for us, take care,... More 

Seville, Spain
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 20, 2016

We recently stayed a night at the beautiful Riad Helen. Mario and Maxime were excellent hosts! My son was ill and it was late they helped us order takeaway to have in the hotel because we could not leave. We could not extend out stay there (our gorgeous upstairs room was booked) but they rang around found us another beautiful... More 

Helpful?
Thank 2Lesley
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Lesley, We want to thank you for taking time to write a few words about your (short) stay at Riad Helen ! We are glad that you enjoyed it, even if you were not feeling very well, arriving from the desert and being tired. We are happy that you felt comfortable in our house. It was absolutely normal for... More 

Royal Tunbridge Wells, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 11, 2016

This was our sixth trip to Marrakech, which is an excellent winter destination, and when our usual riad was full the owners recommended Riad Helen. Our subsequent two night stay here was fantastic. The riad is lovely, relaxing and tasteful. There is a beautiful rooftop terrace and a large living room downstairs with well-stocked bookshelves. Everywhere was spotlessly clean, our... More 

Helpful?
Thank Simon_Basso
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Simon, Debbie & Ethan ! Wow, what a great review ! We feel sincerely honored that you enjoyed your stay at Riad Helen so much ! As a second choice, we were a little bit worried about what you could think ; we know that Dominique and Gilles do a great job in their own riad, where you have... More 

Istanbul, Turkey
1 review
5 of 5 stars Reviewed January 11, 2016

Staying at Riad Helen was one of the best parts of our trip. The riad is just so beautiful - even better than the photos - romantic, always very clean and smells really nice. Maxime&Mario are super hosts! Communication before we arrived was always fast and smooth. They were very welcoming and friendly. When we arrived, they gave us some... More 

Helpful?
Thank Sara S
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Sara ! Thank you so much for taking time to write a review here ! We are very happy that you enjoyed your stay with us ! It's been a pleasure to meet you and Can, both very friendly guests. If you plan to come back to Marrakech, please tell us and come to say hello. And if we... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 9, 2015

My wife and I stayed at 'Riad Helena' for 3 nights. Maxime & Mario (hosts) organised an Airport pick-up for us. For anyone going to Marrakesh I would advise to do the same. Once we arrived we were grated by Maxime & Mario, given very good illustrated instructions on where to go, what to do and how not to get... More 

Helpful?
Thank Raitis K
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Raitis ! What a wonderful review !!! We are sincerely moved, reading all the nice things you say about your stay at Riad Helen ! It's true that you only had a few days to explore Marrakech, but you found time to do a day trip and a hammam and massage session at Heritage spa in our street ;... More 

Helsinki, Finland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 23, 2015

Had a wonderful stay at Maxime&Mario's riad. The room was light, airy, spacious and spotlessly clean with a comfortable bed. Maxime and Mario were perfect hosts and were always available. The breakfast was lovely as was the dinner we had at the riad one evening. The location of the riad is superb, I'm glad we arranged transport from the railway... More 

Helpful?
Thank nolumi
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Dear Marjaana, Thank you so much for your nice review here ! We feel very glad that you enjoyed your stay in our house. It's been a great pleasure to have you and Veljko with us and spend some time chatting with you on the roof terrace. Happy that you particularly liked the dinner Fatiha cooked for you (she's talented... More 

Kew Gardens, New York
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed November 15, 2015

Couldn't ask for a better place to spend my first night in Morocco! The riad is beautiful and welcoming, as our the owners Mario and Maxime. Mario helped me with my transfer from the airport and met me when the driver dropped me off so that he could guide me the rest of the way. Breakfast was delicious and abundant.... More 

Helpful?
Thank mrshavster
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Zach ! Thank you so much for your very fast review here ! We are happy that you liked your - short - stay at Riad Helen. We hope that you enjoy your trip around Morocco ! Thank you again for your kind words. Take care ! Best regards. More 

Berlin
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed October 19, 2015

Our stay at the Riad Helen was lovely. We enjoyed the sumptious breakfasts - with explanations about Maroccan food! The Riad is very tastefully decorated and centrally located. We had failed to book a car in advance and had problems finding availability. Mario helped us - very patentiently - and set us up with a local car rental service. Everything... More 

Helpful?
Thank greatview
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Dear Robert & Suzanne, Thank you so much for your review here ! We feel glad that you spent nice times in Marrakech and especially at Riad Helen ! We try to make our guests feel comfortable, like at home, and breakfast and a house full of books are essential, in our opinion. About renting a car, we are happy... More 

Melbourne, Australia
Level Contributor
63 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed September 25, 2015

Beautiful hotel built in the traditional style. Rooms also traditional and very comfortable. As you enter hotel steels of local oils. Maxine and Mario, the owners are delightful and do everything to assist. Each day starts with a yummy breakfast more than you can eat. They assist with clothes washing if required. The roof top area is delightful at any... More 

Helpful?
1 Thank Catherine L
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Catherine ! What a fast review ! Thank you so much ! First we wanted to apologize for not having said goodbye properly, as we were quite busy preparing breakfast with no staff the day you left the house. We are very glad that you enjoyed your stay with us and especially the time you spent on the sunny... More 

Level Contributor
76 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed September 12, 2015 via mobile

Very nice retreat from the city. The difference from the city when you walk through the door is amazing. The hosts were very kind, and tend to your needs extremely well. There was a very inviting feel, guests sit down in the main area, chat and enjoy tea. The breakfast service each morning on the rooftop really makes the experience... More 

Helpful?
Thank SEAN R
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Sean, It's such a nice surprise to read your review there, a long time after you came and stay in our house ! We are very happy that you still have warm memories of your stay with us. Come back to see us anytime, you'll be welcome again ! Take care. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Between the great Bab Doukkala mosque and Dar El Bacha Palace, gateway to the antiques district, Riad Helen is only 10 minutes walk from the famous square Jemaa el Fna.Its 5 spacious and bright rooms are equipped with a double bed (possibility of an extra bed in one of them). In bathrooms covered with tadelakt (traditional Moroccan plaster) you will find towels, bathrobes and shower brand Les Sens de Marrakech.The Riad has a central patio with fountain where you can enjoy your breakfast or meals. Unless you prefer the dining room, convivial or terrace and a beautiful view over the rooftops of Dar El Bacha Palace.At Riad Helen there is no preset menu. ... more   less 

Additional Information about Riad Helen

Address: 138 derb Arset aouzal | Bab Doukkala, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $81 - $94 (Based on Average Rates for a Standard Room)
Number of rooms: 5
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