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Riad Helen

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237 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Colombo, Sri Lanka
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 3, 2016

We stayed for one night and a day at Riad Helen and it was my favourite of the hotels we stayed in in Morocco. First of all, Mario and Maxime were extremely helpful and kind even before we arrived. We were travelling from Marrakech to Tangiers on the sleeper train and they bought our tickets for us in advance. During... More 

Helpful?
Thank albanmama
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Sonali, WOW ! When you left the house you said that you would write a review about your stay with us but we didn't expect that ! Thank you so much for such a great message ! We feel glad that you and your family enjoyed your (short) stay at Riad Helen. Thank you for all the nice things... More 

Yucaipa, California
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed June 3, 2016

Riad Helen is an excellent choice if you're staying in Marrakech. Maxime and Mario couldn't have been more helpful. Our flight from the states was cancelled causing us to arrive a day late. Although we were in sporadic communication with Maxime, on our side not his, he still sent the driver to the airport for our initial flight time just... More 

Helpful?
Thank Mary F
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Mary ! First we want to apologize for the long time we took to answer your wonderful review. Thank you so much for all the nice things you wrote about your stay at Riad Helen ! We feel very glad that you enjoyed your stay with us so much. We try hard to make our guests feel helped and... More 

Riverside, CA,
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 2, 2016

We stayed 4 nights in the triple room. It was small but cozy. The food was delicious. We had dinner one night at the Riad and tried the pigeon pastille. It was tasty and unique. Mario and Maxime were so helpful. Our flight was delayed and our luggage was lost and they were accommodating in making sure we were picked... More 

Helpful?
Thank WTravelerX2
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Mary ! Thank you so much for taking time to write a review there ! We are very happy that you enjoyed your stay with us, the house, its location, the way we work there and - last but not least - the food ! :-) We hope that everything went well after you left Marrakech for new adventures... More 

Amsterdam, The Netherlands
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 30, 2016

Another stay at Mario and Maxime of Riad Helen. The tranquility that comes over you when you step into the door of Riad Helen.... It is medicinal! There is this wonderful smell that straight away soothes the mind when you step over the threshold.... The room, as always is perfect. The rose-petals on your bed, the wonderful products in the... More 

Helpful?
Thank carolterlinden
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Ka ! Once again, thank you sooo much for your review there ! It's been a great pleasure for us to welcome you back at Riad Helen, your house in Marrakech ! :-) You wrote so many nice things about your last stay that we don't know where to start. Well, we just want to say a big thank... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed May 12, 2016

Riad Helen is lovely, it smells amazing, the rooms are lovely and simple and there is a great roof terrace if you want to soak up the rays. The breakfasts by Fatima are huge and delicious & Mario and Maxime are very nice and helpful. The location is perfect, very central but once you are inside ot is very peaceful... More 

Helpful?
Thank matealoo
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Helen ! Thnak you so much for taking time to write a review here about your stay in our house ! We feel glad that you enjoyed your stay there, the riad itself, the way we run it and - but we are not surprised about that - Fatiha's breakfast ! If you plan to come back to Marrakech... More 

Bristol, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 31, 2016 via mobile

My wife and I spent four nights at Riad Helen. It's in the perfect location, with nice restaurants, shops and the main square just a short walk away. Mario and Maxime were really pleasant and helpful. Breakfast at the Riad was very nice. Every morning we'd sit on the rooftop terrace and enjoy a fresh orange juice and the lovely... More 

Helpful?
Thank Daniel H
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Dan, Tnank you so much for the time you took to write a review there ! We feel glad that you enjoyed your stay in our house ! You've been very nice and friendly guests and it's been a pleasure to welcome you there. We told Fatiha all the nice things you wrote about what she does at the... More 

London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed March 17, 2016

Spent the first four nights of our week in Morocco in Riad Helen. As this was the first time visiting Marrakech we didn't really know what to expect, but chose this place after a lot of time searching on Google. Riad Helen exceeded our expectations in every way, and was the perfect base for our time in the city! The... More 

Helpful?
Thank Robert_AvW
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Robert, We were like "WOW" reading your wonderful review there ! Thank you so much for taking time to write such nice things about your stay in our house ! We feel glad that you enjoyed your stay with us. Everyday we try hard to make people feel welcome and comfortable and we are happy that you've been satisfied... More 

Vienna, Austria
2 reviews
5 of 5 stars Reviewed March 16, 2016

Can't say enough good things about this place and would definitely stop in again if back in Marrakech. Me and my two friends spent two wunderful nights in Riad Helen before (and one night after) leaving for a trip around the country. Everything worked out perfectly. Mario and Maxime are amazing hosts, always there to answer any questions or help... More 

Helpful?
Thank K_Saskia
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Saskia ! Thank you very much for your review there ! We are really glad that you and your friends enjoyed your stay-s with us ! It's been a pleasure to welcome you in our house and of course if you plan to come back to Marrakech, we will welcome you again with no hesitation ! Thank you again... More 

New York City, New York
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 10, 2016

Clean, quiet, authentic, safe & well-located, beautiful, serene with reliable wifi, hot water, excellent bed, strong heating for the cold nights (very important) impeccable customer service and a homey ambience. I visit morocco frequently and i can safely say that this will be my marrakech base from now onwards. I was also traveling alone and it was super safe at... More 

Helpful?
Thank opium77
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hi Maria ! We recognized you ! A huge thank you, first for having chosen to stay with us and then for your very kind review :) We are glad that you enjoyed your stay in our house so much that you decided to share your experience there. With Fatiha and Keltoum working at Riad Helen, we try hard to... More 

Denver, Colorado
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed February 17, 2016

Everything about this riad was amazing. I stayed at the riad with 6 friends and we had the best time. Mario and Maxime gave us great suggestions on places to go and things to do and the breakfasts were fantastic. Staying at the riad was by far the best part of our trip and we were sad to leave!

Helpful?
Thank klpetro
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Kerry ! What a nice surprise to read your review there, months after you came with your girlfriends ! We keep good memories of your group staying with us for a few nights and we are so happy that you enjoyed your stay :-) Thank you so much for your nice words and say hello to everyone ! Best... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Between the great Bab Doukkala mosque and Dar El Bacha Palace, gateway to the antiques district, Riad Helen is only 10 minutes walk from the famous square Jemaa el Fna.Its 5 spacious and bright rooms are equipped with a double bed (possibility of an extra bed in one of them). In bathrooms covered with tadelakt (traditional Moroccan plaster) you will find towels, bathrobes and shower brand Les Sens de Marrakech.The Riad has a central patio with fountain where you can enjoy your breakfast or meals. Unless you prefer the dining room, convivial or terrace and a beautiful view over the rooftops of Dar El Bacha Palace.At Riad Helen there is no preset menu. ... more   less 

Additional Information about Riad Helen

Address: 138 derb Arset aouzal | Bab Doukkala, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $81 - $94 (Based on Average Rates for a Standard Room)
Number of rooms: 5
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