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Riad Joya

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#100 of 511 Hotels in Marrakech
Certificate of Excellence
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262 Reviews from our TripAdvisor Community

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Showing 187: English reviews
San Jose, California
Reviewed August 13, 2016 via mobile

We received an email asking for our flight info for a transfer from the airport. I replied that we were arriving by train. I was instructed to arrive at Bab Lakssour by cab where we would be escorted to the Riad and I was given the cell # of the person picking us up. Our train was late so I...

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Helpful?
Thank Story_t
ButlerJoya, General Manager at Riad Joya, responded to this review

Dear Story T Thank you for selecting Riad Joya for your stay in Marrakech and for your feedback. We pride ourselves of the hundreds of comments of our beloved guests who tell us exactly the opposite about our arrival experience so it is very unfortunate to read that we have failed in providing the same experience to you. We say...

Reviewed May 31, 2016

Beautiful, relaxing, modern riad staff by the most polite, friendly and helpful people imaginable. Everything was extremely clean and each day we were treated to fresh fruit in our room and cold water bottles as soon as we returned to the riad. There is also a sublime roof terrace which is extremely peaceful and furnished with sun loungers and umbrellas...

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Helpful?
Thank Soku R
ButlerJoya, General Manager at Riad Joya, responded to this review

Dear Soku R Many thanks for staying at Riad Joya. We are thrilled at your feedback. Cleaning is definitely important to us and our wonderful ladies take it very close to their hearts. Please come back anytime soon - Joya is your home in Marrakech! Riad Joya

Reviewed May 25, 2016

Stayed here for 5 nights in May. Loved every part of this riad. The room was beautiful and it was a lovely surprise to find out that they had upgraded us to a better room on our arrival. Spotlessly clean with the maids very discreet and cleaning the room, replacing towels, replenishing water and fruit in the room at least...

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Helpful?
Thank Katherine R
ButlerJoya, General Manager at Riad Joya, responded to this review

Dear Katherine R We are delighted that you enjoyed your stay at Riad Joya. We agree - reserving a transfer is a good idea and that can be done very easily just sending us your arrival details at joya@riadjoya.com For next time we will take care of it! Please stay in contact Khalid - Noureddine and Riad Joya team

Dublin, Ireland
Reviewed May 9, 2016

It's rare that go can get such equanimity from TripAdvisor reviewers , there's always someone who will pick fault with the way the towels were laid in the bathroom , so Riad Joya must be doing something extraordinary to get a perfect score . Best thing is - they're all right. Riad Joya is faultless . This is the Nadia...

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Thank Niall-Dublin-2016
ButlerJoya, General Manager at Riad Joya, responded to this review

Dear Niall - Dublin 2016 We are thrilled to read your review and that you enjoyed your stay at Joya. Many thanks for the compliments on our team. We love what we do and will continue to take care of our wonderful guests! Please come back soon - this is your home in Marrakech! Noureddine Khalid Fennane and Mehdi

Reading
Reviewed May 4, 2016

Myself and my wife stayed here in mid-April for 5 nights, and would describe our stay here as close to perfect a trip as we can remember from our extensive travels over the years. As the title suggests the Riad is located right in the hustle and bustle very close to the Souks and Jemaa El Fna square, but as...

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Thank Simon_Julia
ButlerJoya, General Manager at Riad Joya, responded to this review

Dear Simon_Julia We are delighted to read your words! Chef Mehdi is glad you enjoyed his food and cokoking class with him - send us you ur pictures when you try to cook his recipes and if you have any doubt or don't remember something while in the process - just call us and we we will be happy to...

Paris, France
Reviewed April 9, 2016

We just stay at 7 for a business / leisure trip with clients. The service was outstanding and the staff made us feel really at home. They were organising whatever we needed always with a smile and the highest quality of service. Not only the location, the riad and all the rooms are wonderful in a modernised Moroccan style, but...

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1Thank HerveDF
ButlerJoya, General Manager at Riad Joya, responded to this review

Dear HerveDF It has been a great pleasure to have you staying at Riad Joya. Please come back to enjoy our hospitality very soon! Kind regards Khalid

New York City, New York
Reviewed April 7, 2016

Spent a few nights in April 2016 as a couple. The riad is very centrally located and close to Djamaa el Fna. The staff were incredible - Nourredine and team answered all our questions pre-trip, facilitated restaurant bookings and other needs, and were an invaluable source of advice. Their genuine concern in ensuring we had a great stay was heartwarming....

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1Thank K W
ButlerJoya, General Manager at Riad Joya, responded to this review

Dear K W Many thanks for your compliments addressed to Noureddine and the rest of the team! We are thrilled to read your review and hope to see you back soon. Khalid

Reviewed April 6, 2016 via mobile

We stayed here for four nights and found our stay to be truly memorable. The rooms were so wonderfully appointed - including robes, slippers and even hair dryers. The staff could not have been more accommodating - escorting us to restaurants AND coming back to get us after. The breakfast was delicious and fresh. While it is not the easiest...

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1Thank Wfbock
ButlerJoya, Manager at Riad Joya, responded to this review

Dear Wfbock We hope you come back sometime soon! We are glad you enjoyed our breakfast and its freshness. Chef Mehdi does select all ingredients accurately and we serve only what we buy the same morning. Chef says thanks! Khalid

Reviewed February 19, 2016 via mobile

This Riad is beautiful hidden luxurious oasis right near the main square. The service is 5star , ️beautiful breakfasts each morning & the rooms are decorated in a luxurious refined way. Nothing was too much to ask for & the location was very safe. I highly recommend this place for those wanting a 5star hotel with personal service. We both...

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1Thank MaryTravelStories
ButlerJoya, General Manager at Riad Joya, responded to this review

Dear Mary what a pleasure to read your review! We are thrilled to receive your feedback. While we are glad to learn that you liked the Riad and its guest rooms decor - what make us really proud is your appreciation of our personalized service which we really believe makes the difference with many other wonderful hotels and palaces in...

Greater London, United Kingdom
Reviewed November 23, 2015

Riad Joya is perfect in every single way...from the beautiful decor..to the hospitality of the staff, the amenities and service, the food and rooftop...to the location and beautiful scents. Riad Joya is a very calming and peaceful environment to stay in. The Riad looks exactly like the pictures that can be found on the internet. Staff at Riad Joya went...

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3Thank Arti C
ButlerJoya, General Manager at Riad Joya, responded to this review

Dear Arti C It is a great pleasure to read that your experience at Riad Joya was great! In particular we are glad you enjoyed the hammam and our deep cleansing rituals. Come back for a break anytime you like! Khalid - Noureddine and Riad Joya Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Riad Joya is a luxury intimate retreat nestled in the very heart of the Medina of Marrakech in the historical and protected area of the Mouassine, just few steps from the Djemaa el Fna square, the main monuments, the souk and the most exciting attractions of the “red city”.A gem of timeless beauty and sophisticated atmosphere, where discrete luxury fuses with eclectic style.The property reflects the traditional architecture of the riads, built around a small courtyard which is an oasis of tranquility, and features two stylish salons and a panoramic roof terrace.The roof top is the best place to savor a sumptuous breakfast, unwind during the aperitif ritual or surprise the one you love with a romantic dinner under the stars. ... more   less 

Additional Information about Riad Joya

Address: Hay Mouassine, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $183 - $340 (Based on Average Rates for a Standard Room)
Number of rooms: 7
Reservation Options:
TripAdvisor is proud to partner with Priceline, Agoda, Booking.com and Odigeo so you can book your Riad Joya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#24 Romantic Hotel in Marrakech
#54 Spa Hotel in Marrakech
#64 Family Hotel in Marrakech
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Questions & Answers

Here's what travelers have asked, with answers from Riad Joya staff and other travelers.
2 questions
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over a year ago

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Questions? Get answers from Riad Joya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Definitely book a spa treatment.”
 of 5 bubbles T4466QDalexg, 4 days ago | Read review
“Message the riad directly with any questions. They are very helpful!”
 of 5 bubbles tloku, Oct 28, 2016 | Read review
“Upstairs marginally better”
 of 5 bubbles 595kw, Apr 7, 2016 | Read review
“Enjoyed the 2nd floor.”
 of 5 bubbles kleanthi, Oct 31, 2015 | Read review
“Upper floor will have a nice view of the Riad Patio”
 of 5 bubbles 140vincentv, Oct 18, 2015 | Read review
5 of 5
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