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Hay Mouassine, Marrakech 40000 Morocco
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Traveler (199)
360
Panoramas (47)
Room & Suite (142)

About

#37 of 741 hotels in Marrakech
Location
4.9
Cleanliness
5.0
Service
5.0
Value
4.7
Riad Joya is a luxury intimate retreat nestled in the very heart of the Medina of Marrakech in the historical and protected area of the Mouassine, just few steps from the Djemaa el Fna square, the main monuments, the souk and the most exciting attractions of the “red city”.A gem of timeless beauty and sophisticated atmosphere, where discrete luxury fuses with eclectic style.The property reflects the traditional architecture of the riads, built around a small courtyard which is an oasis of tranquility, and features two stylish salons and a panoramic roof terrace.The roof top is the best place to savor a sumptuous breakfast, unwind during the aperitif ritual or surprise the one you love with a romantic dinner under the stars.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Babysitting
Airport transportation
Spa
Rooftop terrace
Concierge
Dry cleaning
Wifi
Restaurant
Breakfast available
Non-smoking hotel
Butler service
Laundry service
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Room features
Air conditioning
Room service
Safe
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Family
Languages Spoken
French, Arabic
375Reviews5Q+A67Room tips
Traveler rating
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David K wrote a review May 2022
Canton of Zurich, Switzerland4 contributions1 helpful vote
This was our first time in Marrakech and this is the only place we would choose to stay if we come again. Riad Joya is really something special and if it were possible to rate higher than a 5, they would get it. Besides how beautiful the building is, the service was top notch and so personal. Noureddine took care of organizing every detail for us and he really made our stay completely stress free. The rest of the staff were so friendly and attentive and the food in the restaurant was fantastic. Highly recommended.
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Date of stay: April 2022
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Response from Riad Joya, Directeur général at Riad Joya
Responded 4 weeks ago
Dear Mr David Thank you for your review.We are delighted that you had a pleasant stay and your kind words about our team's quality service are much appreciated; we will be sure to let them know the impact they had on your stay. Your recommendation is greatly appreciated. We look forward to seeing you again in the future. Best wishes
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Jai wrote a review May 2022
London, United Kingdom1 contribution
We have recently returned from spending 3 nights at Riad Joya. Noureddine (the host), and his team were exceptional throughout. The wonderful service that we received began during the booking process, where we were afforded generous flexibility amidst changes in our arrival date. This continued when we were warmly greeted following a long drive back from the Sahara desert, and guided through the winding alleyways to the Riad. The team demonstrated their care and attentiveness on numerous occasions. On 2 of the nights we returned very late having enjoyed the Marrakech nightlife, Noureddine was more than happy to make arrangements for our return regardless of the time. Following one of our late nights, we caught up on sleep and sauntered downstairs at around 1pm. To our surprise, we were immediately offered breakfast, and the team laid-on a meal that was just as fresh and extensive as on the other days. There are several other examples like this, and we were constantly amazed by the level of treatment provided. During our stay we also took part in a cookery class with Chef Ahmed, who took us to the market to procure fresh ingredients, before showing us how to make some delicious dishes in the kitchen. Ahmed was great company, and an impressive chef! We hope to have the opportunity to visit again one day!
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Date of stay: May 2022
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Response from Riad Joya, Directeur général at Riad Joya
Responded 4 weeks ago
Dear guest Thank you so much for taking the time to share your feedback , we are delighted that you had a memorable stay and your kind words about our team s quality service are much appreciated. We do our best to ensure that guests fee welcome we hope you will return for another trip to our magical city.
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O|G wrote a review May 2022
Dublin, Ireland2 contributions
A beautiful oasis of calm and care in the heart of the bustling Médina, perfectly located for exploring the sights and sounds of Marrakech but always within easy reach when it’s time to retreat! Nouradine and his team made our visit so easy - they cannot do enough to help and gave us great recommendations for restaurants and places to visit. 10/10!!
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Date of stay: May 2022Trip type: Traveled as a couple
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Response from Riad Joya, Directeur général at Riad Joya
Responded 4 weeks ago
Dear Guest Thank you for letting us knows your opinion of your stay. We are pleased that you found our location to be convenient and your kind words about our team's quality service are much appreciated. We hope to welcome you back in the future. Best wishes,
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פיבי ז wrote a review May 2022
4 contributions2 helpful votes
We stayed in Joya Riad 10 nights, it is an outstanding Riad, amazingly designed, it is located in the center of the "Medina". The rooms are cozy, spacious and clean. Breakfast is fresh and varied. The staff were extremely friendly and helpful and make sure we feel like at home. The manager Noradin did above and beyond, helping and assisting with every request and question. We highly recommend it.
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Date of stay: May 2022Trip type: Traveled with family
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Response from Riad Joya, Directeur général at Riad Joya
Responded 4 weeks ago
Dear guest Thank you for choosing to stay with us and for sharing your experience. We are glad to hear that you have enjoyed your stay and we would be delighted to welcome you another time in the future. best wishes
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Jeremy I wrote a review May 2022
1 contribution
We spent a wonderful 3 nights in this terrific Riad . Nourredine and his staff were exceptional and offered excellent customer service Lovely room and breakfasts and would highly recommend to anyone considering a short Marrakech trip. Can highly recommend the hamman and massage too.
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Date of stay: April 2022
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Response from Riad Joya, Directeur général at Riad Joya
Responded 4 weeks ago
Dear jeremy Thank you and we hope to have another chance to welcoming you again at your Home In Marrakech best regards
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Matilden16049 wrote a review May 2022
1 contribution
Everything was well curated, clean and made with kindness. Starting from HOW THE STAFF takes care of their guests till the way they make the bed and clean the room every time you go out even for a few hours. The service you will find at JOYA is the one you usually expect from a 5 stars luxury hotel. Same for the elegance of the rooms: maroccan styled but still minimal and clean. Breakfast is freshly made every morning with typical dishes mixed with continental breakfast dishes. Nordin is one of the best host I've met so far in my life. Hope to visit Joya super soon again
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Date of stay: April 2022
Value
Service
Sleep Quality
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Response from Riad Joya, Directeur général at Riad Joya
Responded 4 weeks ago
Dear guest Thank you for taking the time to share your review.We are delighted that you had a memorable stay and your kind words about our team's quality service are much appreciated; we do our best to ensure that guests feel welcome. We look forward to seeing you again in the future. Best wishes
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MAFALDA L wrote a review Apr 2022
1 contribution
An oasi of peace and kindness in the middle of the Medina. Nourredine and staff were lovely all the trip long. Breakfast was amazing. Room super spacious and always clean and precise. Bathroom and the room style is perfect Moroccan style. 100% recommended Mafalda, Matilde, Ilaria
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Date of stay: April 2022Trip type: Traveled with friends
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Response from Riad Joya, Directeur général at Riad Joya
Responded 4 weeks ago
Dear Mafalda Thank you for such a positive review.We are very glad to read that you enjoyed your time here so much that you would like to come back in the future. It's great to know that your room was to your liking.Your recommendation is greatly appreciated . We look forward to welcoming you back in the future. Kind regards
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Julia M wrote a review Mar 2022
London, United Kingdom181 contributions101 helpful votes
We spent 5 nights in this very stylish and gorgeous riad, definitely not all cushions and carpets, as some we viewed! Spacious, quiet accommodation, a huge comfortable bed, a velvet chaise longe each, big bathroom / wet room, the only downside being on the ground floor, was lack of natural light. Breakfasts were very good and we ate dinner ‘in house’ for 3 nights as the food was excellent and saved the struggle of finding our way back! Nooreddine, the manager provides exceptional service from airport pick up, advice and tour arrangements as required, waiter Fernan and housekeeper Soraya(?) also provided a wonderful service.
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Date of stay: March 2022
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Response from Riad Joya, Directeur général at Riad Joya
Responded May 29, 2022
Dear Guest Thank you for taking the time to share your review. We are delighted that you had a memorable stay and your kind words about our team's quality service are much appreciated; we do our best to ensure that guests feel at home. We hope to welcome you back in the future. Best wishes, best regards
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LuxT wrote a review Dec 2021
Luxembourg City, Luxembourg14 contributions5 helpful votes
I was here on my own for work. This is a very nice riad with wonderful service and great food. The rooms are large, quiet and beautiful. The location is close to the Djemaa el Fnaa in the Souk area.The hotel manager Nordin is extremely kind and helpful as all of the staff. Overall good value for money.
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Date of stay: December 2021Trip type: Traveled on business
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Adrienne C wrote a review Sep 2021
Phoenix, Arizona47 contributions38 helpful votes
+1
This little piece of paradise is a hidden gem. From the minute we arrived in Marrakech, Nourdine’s welcome reception set the stage for a wonderful stay. This riad is beautifully appointed & elegant, without feeling stuffy. The morning breakfasts were delicious & the staff was fantastic. Nourdine provided restaurant suggestions, guides & help with transportation. Our stay at Riad Joya was a highlight of our 3 weeks in Morocco. Love it!,
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Date of stay: September 2021Trip type: Traveled as a couple
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PRICE RANGE
$151 - $225 (Based on Average Rates for a Standard Room)
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
7
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Frequently Asked Questions about Riad Joya
Which popular attractions are close to Riad Joya?
Nearby attractions include Jemaa el-Fnaa (0.2 miles), Good Travelling in Morocco (0.2 miles), and Marrakech Guide Azim (0.2 miles).
What are some of the property amenities at Riad Joya?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Riad Joya?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
What are some restaurants close to Riad Joya?
Conveniently located restaurants include Bazaar Café, Votre Table, and Cuisine De Terroir.
Does Riad Joya have airport transportation?
Yes, Riad Joya offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Riad Joya located near the city center?
Yes, it is 1.0 miles away from the center of Marrakech.
Are any cleaning services offered at Riad Joya?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Riad Joya?
The staff speaks multiple languages, including French and Arabic.
Are there any historical sites close to Riad Joya?
Many travelers enjoy visiting Palácio da Bahia (0.6 miles), Medina of Marrakesh (0.4 miles), and Ksar of Ait-Ben-Haddou (4.9 miles).
Is Riad Joya accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.