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Kenzi Club Agdal Medina

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Blvd Mohamed VI Zone de l'Agdal, Marrakech 40020 Morocco
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (5073)
360
Panoramas (9)
Pool & Beach (628)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kenzi Club Agdal Medina
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#169 of 673 hotels in Marrakech
Location
Cleanliness
Service
Value
Travelers' Choice
A pioneer in its category. This hotel-club provides a full range of activities together with the best contemporary design by architect Imaad Rahmouni. Modernism and discovery can be shared by families or friends, in one of the best leisure hotels in Morocco, located by the Atlas Mountains, in the middle of 10 hectares centenarian olive trees. Accommodation 9 riads 254 double or triple rooms (32 m²) and 60 suites (53 m²) – all with private balcony.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Aerobics
Babysitting
Parking
Wifi
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Darts
Entertainment staff
Evening entertainment
Table tennis
Board games / puzzles
Nightclub / DJ
Indoor play area for children
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English, French, Spanish, Arabic
7,295Reviews638Q+A100Room tips
Traveler rating
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Popular mentions
Noureddine H wrote a review Aug 2020
2 contributions
Best hotel in the world the rooms the food the air the gardens the staff its truly a peace of heaven I ve enjoyed the SPA tennis courts archery and the swimming pools are amazing add to this the magical weather of marrakech
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Date of stay: August 2020
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Rajae wrote a review Jul 2020
1 contribution
wonderful stay at this hotel, we tried it for the first time and we are not disappointed, Top entertainment, attentive staff, activities for everyone the food was excellent and plenty of choices every day with special decorations, special thanks to chef Youssef for his kindness and hospitality always happy and present to explain and provide you what would like to eat. We feel at home, and we promise return back very soon
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Date of stay: July 2020
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Mohammed Idrissi wrote a review Jul 2020
1 contribution
My experience is a bit different as I'm here on a 9 days quarantine stay paid by the government, it doesn't change the fact that I should be treated just as good as any other guest. We arrived on the 3rd of July which means I've been here for 3 days so far, here's my experience briefly : 1 - A/C : It's 44 degrees as of now in Marrakech, A/C in my room isn't working at all, I've called several times for the past 2 days to be told that they're working on it, nothing has happened since. I've now slept 3 nights with my balcony door open, waking up everyday with multiple mosquito bites and dead cockroaches in my room. I went outside to complain and met a guy who I believe is a manager who told me that they have instructions from the government about not turning on the A/C as it's centralized and might somehow cause spread of the Coronavirus. I do respect this safety measure but the A/C in my friend's room who is just next door is perfectly working, and he totally contradicted what the lady from the front office was telling me on the phone about it being fixed. 2 - Food : We are served 3 meals a day, I've had 9 meals so far, 4 out of this 9 were served cold, no soft drinks at all, was only served an orange juice on the first morning, which means no coke or whatsoever for both Lunch and Dinner, you can have water only. The lack of respect these people have for their guests is astonishing, I've stayed in hundreds of hotels in my life and have never felt this humiliated.
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Date of stay: July 2020
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Response from KCAM club, Directeur général at Kenzi Club Agdal Medina
Responded Jul 14, 2020
Monsieur, Sachez que nous n’avons épargné aucun effort pour que votre confinement se déroule dans les meilleures conditions possibles. Nous vous rappelons que cette expérience était une première de part et d’autre. Avoir des dysfonctionnements est possible mais sachez que nous avons fait de notre mieux pour répondre aux besoins des résidents dans le respect des règles imposées par les autorités sanitaires pour le confinement J’espère qu’en écrivant votre avis vous avez tenu compte de toutes les contraintes auxquelles nous avons été confronté et aux risques que nos équipes devaient surmonter. C’est certain qu’un séjour de confinement ne peut offrir le confort et la satisfaction d’un séjour de vacances.
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Wolves1962 wrote a review Mar 2020
Wolves13 contributions14 helpful votes
I have just returned from Morocco following a short visit with my daughter. We travelled on sat 14th March and we really didn’t have a clue at that time what was ahead of us. In short half way through our break we were told by the Moroccan authorities we had 36 hours to leave the country ! We had a couple of days then of sheer panic with lots of different people telling us lots of panic stories we did eventually get back to the UK safe and sound. What I really want to say is Kenzi club given the terrible situation they found themselves in were outstanding. They were pleasant helpful kind but obviously following their strict instructions. Food was brilliant and they kept their bar open for as long as they could. Well done all and when things get better we will be back .
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Date of stay: March 2020Trip type: Traveled with family
2 Helpful votes
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Nawaz Khan wrote a review Mar 2020
London, United Kingdom5 contributions2 helpful votes
Had excellent stay. Everyone is very friendly and helpful from the reception through to the animation team and restaurants. In particular Rachalle and Laila were excellent hosts :-). Will visit again for sure.
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Date of stay: March 2020Trip type: Traveled with friends
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PRICE RANGE
$142 - $242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kenzi club agdal medina hotel marrakech
LOCATION
MoroccoMarrakech-Tensift-El Haouz RegionMarrakech
NUMBER OF ROOMS
314
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Frequently Asked Questions about Kenzi Club Agdal Medina
What are some of the property amenities at Kenzi Club Agdal Medina?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Kenzi Club Agdal Medina?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Kenzi Club Agdal Medina?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Kenzi Club Agdal Medina?
Yes, free parking is available to guests.
What are some restaurants close to Kenzi Club Agdal Medina?
Conveniently located restaurants include Palais Dar Soukkar, Bo & Zin, and Gusto.
Are there opportunities to exercise at Kenzi Club Agdal Medina?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Kenzi Club Agdal Medina have an airport shuttle?
Yes, Kenzi Club Agdal Medina offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kenzi Club Agdal Medina?
Yes, dry cleaning and laundry service are offered to guests.
Does Kenzi Club Agdal Medina offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Kenzi Club Agdal Medina?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.
Are there any historical sites close to Kenzi Club Agdal Medina?
Many travelers enjoy visiting Palácio da Bahia (2.9 miles), Medina of Marrakesh (3.8 miles), and Koutoubia Mosque (3.2 miles).