Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Discover the world of Royal Mansour Marrakech, where hotel rooms and suites give way to a collection of 53 luxurious riads in the heart of the medina, lined with flower-filled alleys and mysterious doorways. Each riad in this collection is an exceptional space, with its unique decor spread over three floors. All you have to do is choose your destination to create the most sumptuous setting for your emotions.
The wonder comes when the door of your riad opens onto the patio, revealing all the splendour of Moroccan craftsmanship. Zelliges, woodwork, carpets, carved plasterwork and bespoke furniture create a harmonious and elegant score. With roof terraces overlooking the Atlas Mountains, private swimming pools and the opportunity to immerse yourself in the Moroccan way of life, the Riads are a true reflection of the city's imperial past.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Luxury
Park View
Languages Spoken
English, French, Arabic
Location
Rue Abou Abbas El Sebti, Marrakech 40000 Morocco
Royal Mansour Marrakech Hotel
973 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Royal Mansour Marrakech Hotel garners acclaim for its sumptuous amenities, including a lavish pool, an exceptional spa, and fine dining experiences, according to numerous travelers. Guests are often enveloped by the hotel's opulent atmosphere, accentuated by intricate mosaics and meticulous woodwork. The central, picturesque location is another highlight.
While most guests are impressed by the dedicated and professional service, a few report slow responses. Opinions on value are split; some question the cost relative to the experience. Rooms exude luxury and are spotless, albeit a few are noted for limited natural light.
Location
Picturesque
Atmosphere
Elegant
Rooms
Luxurious
Value
Expensive
Cleanliness
Immaculate
Service
Professional
Amenities
Opulent
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I spent a very hot, sunny day by the beautiful, huge and perfectly heated pool, having booked a day pass. This offer represents incredible value for money (currently MAD1750) and includes a lounger and towel, welcome blended juice and cake, three-course lunch, unlimited bottled water and some churros with chocolate at the end of the day. It's a wonderful way to experience the style, ambience and amazing food at this superb hotel. I arrived at 10.30am and stayed til the evening to watch the sunset, having sunbathed, swum and lounged on one of the comfy pool beanbags and taken a walk around the beautiful gardens.
I was treated like royalty all day by the fantastic staff, especially Mahdi who looked after me incredibly well. As the hotel's guest riads have their own individual pools, the main pool area was not at all busy, and at times I had the entire pool to myself. If you're a couple of a group of 4 you can book one of the poolside pavilions for the day - but as a solo guest I was more than delighted with my comfy lounger, huge fluffy towel and access to the spotless changing room (with lockers, slippers, showers and luxury products.)
Lunch can be taken in the Asian-inspired Le Jardin restaurant or, as I did, poolside. The food was out of this world - the freshest prawn summer rolls and the most delicious, melt-in-the-mouth stir-fried beef fillet with rice, followed by biscoff and caramel ice cream, perfectly balanced by a quince coulis. I also ordered a pre-lunch frozen mojito - probably the best cocktail I’ve ever tasted (not included in the day pass and around £20, but worth every dirham!)
This is a very special and exclusive way to enjoy the sunshine in Marrakech, especially if you are staying in a riad in the Medina. Many hotels offer day passes but for me this was the only choice worth considering! Highly recommended!
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Date of stay: November 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jean-Claude Messant, Autre at Royal Mansour Marrakech Hotel
Responded Dec 2, 2024
Dear Guest, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that your experience at Royal Mansour Marrakech, exceeds your expectations It is a pleasure to know that our staff's readiness at the pool and warm welcome made a positive impression. It's fantastic to hear that you enjoyed the luxury pool experience, the welcome rituals at the pool and our innovative Asian cuisine at le Jardin. Thank you once again for choosing Royal Mansour Marrakech. We look forward to the opportunity of welcoming you again soon for many more memorable stays in the future. Warm regards, Jean-Claude MESSANT Managing Director Royal Mansour Collection.
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This newly opened dazzling grand hotel delights in every way. Beautiful to the eye in all regards, no detail has been neglected. We enjoyed dining in two of the 4 excellent restaurants and had 2 treatments in the extraordinary Spa. The service and hospitality was truly extraordinary at every turn and was superior to most of the best hotels my wife and I have stayed in around the world. A special shout out to “Ben” the concierge who was instrumental in helping us retrieve our lost luggage. Our room was impeccably appointed and included a fantastic bed and bedding, a sumptuous bathroom, the latest electronic convenience controls and an unlimited supply of complimentary bottled water. Breakfast on the rooftop overlooking the city was another highlight. If you are looking for a very special hotel to make your stay in Casablanca special, look no further!
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Date of stay: November 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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This was our second visit to the Royal Mansour. We had planned to come back in 2020 but everything shut down because of covid. We decided to go back to celebrate my birthday . The hotel and grounds are exquisite and beautifully maintained Even the “smallest” accommodation is a three story riad with every comfort that you can imagine. It looks like what you see in a palace or a museum Every detail is perfect the tiles, the ceiling, the furniture. The complimentary sweets, fruit, wine and flowers waiting for us in the room were lovely. The bed was very comfortable and the pillow menu has an wide selection. The tub was huge and shower was invigorating. The toiletries were of the highest quality and were replaced during the twice daily room cleaning. The breakfast was delicious - everything is brought to your table you are not going to a buffet picked over by other guests. The bread and pastry basket, fresh squeezed juice and delicious coffee all wonderful. Lunch and dinner was also well prepared, delicious and reasonably priced for the setting. The gym is well equipped, spotless and towels water fruit and everything else you need for a great workout are provided. Both the indoor and outdoor pools sparkled and were at the perfect temperature. But what really sets the Royal Mansour apart is the staff and the service that they provide. On arrival our riad wasn’t ready and we were offered a lovely complimentary lunch. We had a few minor flaws but they were handled by M. Ayoub who resolved everything ! I mentioned my birthday and the waiters sang happy birthday at breakfast with a delicious cake. Champagne at dinner What a treat! M.Ayoub and Audrey the concierge were both incredibly kind and efficient and really made our visit perfect. In fact every single person we came into contact with was friendly, warm, caring, concerned, helpful and provided outstanding service. It was really the best birthday ever. Icing on the cake was when we had to catch our flight at 5 am and we were presented with a beautifully wrapped care package for breakfast as we got into the Bentley for the short ride to the airport. Our driver contacted the fast track guide at the airport. Absolutely the best departure from a hotel EVER! Thank you M. Ayoub and everyone at the Royal Mansour for an absolutely perfect stay. We will never forget it and can’t wait to go back!
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jean-Claude MESSANT, Directeur général at Royal Mansour Marrakech Hotel
Responded Mar 15, 2023
Dear Ret, Thank you for choosing Royal Mansour for your recent stay and for taking the time to share your wonderful feedback with us. We are thrilled to hear that you enjoyed your second visit to our hotel and that we were able to make your birthday celebration a truly memorable one. We are delighted that you found our accommodation to be comfortable and luxurious, and that our staff provided exceptional service throughout your stay. It is truly gratifying to hear that M. Ayoub and Audrey provided efficient and kind service, and that they helped make your stay with us so special. We will be sure to pass along your compliments to them and the rest of our staff. Thank you again for choosing Royal Mansour and for your kind words. We look forward to welcoming you back for another unforgettable stay in the near future. Warm regards.
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We’ve booked a Day Pass with Large Pavillion as a Birthday treat for our daughter while visiting Marrakesh. I knew this was going to be a very special experience, but I can honestly say that I didn’t expect it to make us feel so amazing. The Pavillion itself is like a self contained flat with luxury bathroom and shower, and it instantly makes you feel like royalty! The pool and its surroundings are absolutely dreamy, the smells of flowers and herbs and birdsong make you feel like you’re in paradise. There are iced buckets of bottled water constantly replenished during the day. 3 course lunch from Le Jardin restaurant was delicious and served outside on the Pavillion patio. The service we were given was impeccable, it felt like the staff knew what we wanted even before we did ourselves. It was a full day of pampering and relaxation, that I hope we can experience again one day.
A big thank you to The Royal Mansour for an unforgettable day!
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jean-Claude MESSANT, Directeur général at Royal Mansour Marrakech Hotel
Responded Apr 8, 2023
Dear Sir, Dear Madam, Thank you for taking the time to provide your insightful feedback. We are truly delighted to know that your expectations were not only met but exceeded, resulting in a genuinely remarkable experience for you and your family. Your recognition of our team's efforts in anticipating your needs and providing a day filled with pampering and relaxation is truly heartwarming. We are happy to have played a part in creating an unforgettable day for you and your daughter. On behalf of The Royal Mansour Marrakech team, we express our deepest gratitude for your kind words and eagerly look forward to the opportunity to welcome you back for another splendid experience in the future. Our kindest regards.
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The service is impeccable. There might be miscommunication due to language barrier, so always repeat; the grounds are beautiful, the room is quite large, broken up, but beautiful; in December It was cold. They came to put the fire on often and the bathroom floor is heated in the bedroom. Enjoyed the food in the French restaurant, but the service in the Italian restaurant was much better. The ambience in the lounge with the music is quite romantic, Christmas decorations were beautiful. The spa is beautiful. However, the sauna is not in the women's locker room, making it very inconvenient. Leave time between your services to relax in the relaxation room. The spa treatments, our average. The humman was not even hot or sweaty. The women's locker room is not what you would expect just locker and showers. The skin care amenities are lacking. Lighting in Morocco is very dim.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jean-Claude Messant, Autre at Royal Mansour Marrakech Hotel
Responded Dec 17, 2024
Dear Mrs Guzzone, Thank you for taking the time to share your experience at Royal Mansour Marrakech, on Tripadvisor. We are delighted to read that you appreciate the service and the friendliness of staff. We present you our sincerest apologies if some expriences do not live up to your expectations, we welcome your feedback and any suggestions you might have for future improvements. We hope to have the honor to welcome you again at Royal Mansour Marrakech and make you live our memorable experiences. Sincerely, Jean-Claude MESSANT Managing Director Royal Mansour Collection.
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The setting is very beautiful. Be careful for lunch from noon on arrival we take you to the bar the time supposed to free a table and we make you consume with a priceless card. Result 22 euros per drink. We were two so 44 euros in addition to lunch. Total 270 euros for a starter and a dish. It's not very commercial.
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Date of stay: December 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Royal Mansour is, without a doubt, the most wonderful place we have ever stayed. Everything about our stay was perfect.
The property is stunning. After entering the property through 2 giant, gorgeous doors, you walk into a breathtaking lobby. It’s absolutely gorgeous. Our riad was also incredible. No penny was spared on the quality of craftsmanship at this property. Wow won’t be able to truly believe it until you see it in person. Everything - doors, windows, ceilings, wall coverings, beds, shower entry doors, light fixtures, you name it - was made with detailing that was impeccable. The spa is surreal. The pictures on their website are gorgeous but don’t do it justice. There’s just no way to do it justice in photos. I have never seen a more perfect, beautiful hotel property. Ever. And my husband and I are extremely picky and will only stay at 5 star hotels. Royal Mansour is on a different level and “5 stars” aren’t sufficient to describe it.
In addition to the stunning property, the staff is wonderful. Everyone is kind, warm, thoughtful and just downright perfect. They go out of their way to make every aspect of their service 100% perfect. We felt special and cared for the entire time we were there. They should teach workshops to other hotels on how to truly wow guests. They have it nailed.
If you’re on the fence about whether to stay at Royal Mansour, book it. It’s a spectacular experience and you won’t regret it. It’s a true gem.
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip:Just book it already! It’s absolutely amazing!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jean-Claude MESSANT, Directeur général at Royal Mansour Marrakech Hotel
Responded Mar 31, 2023
Dear Has, We are elated that Royal Mansour surpassed your expectations as the most wonderful place you've stayed. Your appreciation for our stunning property and remarkable craftsmanship is truly gratifying. We're delighted that our dedicated staff made you feel genuinely special and cared for throughout your visit. We aim to provide the best possible service and it is great to hear that we have succeeded. Thank you for your enthusiastic recommendation, we eagerly anticipate welcoming you back for another extraordinary experience at Royal Mansour Marrakech. Kindly.
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Visited for afternoon tea, wow what a great experience! The setting is stunning - truly oppulant surroundings! Staff service was top level and the afternoon tea was out of this world - you’d struggle to find better anywhere and the price was a mere fraction of what you would happily pay back home. A truly magnificent experience, thank you!
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Date of stay: June 2024Trip type: Traveled as a couple
Room Tip:Pre book via website
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Royal Mansour Marrakech Team, Marketing at Royal Mansour Marrakech Hotel
Responded Jul 11, 2024
Dear Guest, Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a magnificent experience with us for the afternoon tea. We're delighted that you found the setting stunning and opulent – we strive to create a truly special atmosphere for our guests. It's also fantastic to know that our staff provided top-level service, and that the afternoon tea itself exceeded your expectations! We hope to welcome you back again soon! Sincerely,
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We went to the Royal strictly for a Hammam service.
For the price we feel like we received a ton of value. The entire experience was luxurious and for two people that are not used to living that lifestyle- it was a real treat and would recommend anybody.
The staff is incredibly professional, The location was beautiful, and our treatment came with an hour of pool time where we could sit in the beautiful atrium!
Highly recommend this!
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Date of stay: August 2024
Value
Cleanliness
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
However, we must express our concern regarding the pot of Amlou that we purchased from you in August 2022. We discovered a dead insect inside, which is not normal for an establishment of your quality. We have supporting photos to back up our claims.
We choose to publish our opinion one year after the fact, because we believe it is important to emphasize the importance of hygiene, which must be impeccable. Moreover, last September, we contacted one of your managers to point this out to him.
We hope that you will take the necessary steps to improve the quality and hygiene of your products."
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yorkshire, United Kingdom2,700 contributions1,193 helpful vote
Hi Gaby_L00
I believe I can answer this question for you. There is a beautiful indoor heated pool in the spa area.
This is an amazing hotel. Enjoy your time there
There are more places to choose from in the Marrakech area.
PRICE RANGE
$1,687 - $2,496 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal mansour marrakech hotel marrakech
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
53
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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What are some restaurants close to Royal Mansour Marrakech Hotel?
Conveniently located restaurants include Restaurant Red House, L'Orangerie & Lawrence Bar - Sofitel Marrakech, and La Grande Brasserie By Hélène Darroze.
