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Palais Jena & Spa

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168 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Dundee, United Kingdom
Reviewed August 16, 2015

So what can I say? Morocco is a lovely place - people are generally very friendly and helpful. However the airport arrival was a NIGHTMARE - beware if you arrive on a Saturday you will probably be waiting in a queue for over an hour while the staff take their time checking passports and arrival forms. To the hotel... At...

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2Thank K1991
London, United Kingdom
Reviewed July 28, 2015

I stayed here with three friends and would recommend it highly. The staff are amazing people. ALL staff! They were polite, helpful and always on hand to assist us. The food was always great as were the staff, waiters & chef(s). The hotel has strong wifi on the ground floor and usuable wifi on the second floor(where we were staying)....

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Thank OluAjayi01
Reviewed July 24, 2015 via mobile

Very clean spacious rooms with excellent air conditioning. Great at arranging activities. Friendly staff that accommodate your needs. The environment is beautiful and well maintained. I would definitely come here again.

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Thank Rajiv A
Reviewed May 2, 2015 via mobile

We stayed for 2 weeks in april and we had a lovely time. The weather was gorgeous (averaging 30*C), The staff were friendly and helpful, the rooms were cleaned every single day to a good standard and the hotel itself was modern, cosy and clean but still with an air of traditional marrakech. The grounds are pretty with roses and...

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Thank shards2015
kabile E, Responsable relations clients at Palais Jena & Spa, responded to this review
Google Translation

Merci pour votre avis si enthousiaste. Nous sommes heureux de vous avoir procuré un agréable séjour. Nous transmettons vos félicitations...

London, United Kingdom
Reviewed April 15, 2015

We stayed at the Palais Jena in March 2015. The position of the hotel was ideal for us as it was far enough away from the city centre but a cab ride away from the busy market. Rooms were clean and tidy with a small garden area, everything worked in the room although there was no room safe so valuables...

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1Thank Conorblue
kabile E, Responsable relations clients at Palais Jena & Spa, responded to this review
Google Translation

Merci pour votre avis si enthousiaste. Nous sommes heureux de vous avoir procuré un agréable séjour. Nous transmettons vos félicitations...

Reviewed March 26, 2015 via mobile

We booked hotel outside center to rest in calm and enjoy spa hamam and swimming pool indoor but it was in repair No excuse and making spa&co in a same group hotel was a don't care option And a new swimming pool was started in garden, a big hole was done and no security or advise, it s very dangerous...

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1Thank Belhassen B
kabile E, Responsable relations clients at Palais Jena & Spa, responded to this review
Google Translation

Nous apprécions que vous ayez pris le temps de poster votre avis. Nous tenons compte de toutes les remarques qui...

Reviewed March 20, 2015 via mobile

Hotel was great value clean and friendly. The breakfast was quite substantial. The only drawback is that it is 8 kilometres from Marrakech. There is a bus stop 100 metres from the hotel but on the walk to the stop there are children who pull up beside you on their bikes looking for money. This is very intimidating. Also make...

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2Thank Katrina R
kabile E, Responsable relations clients at Palais Jena & Spa, responded to this review
Google Translation

Merci pour votre avis si enthousiaste. Nous sommes heureux de vous avoir procuré un agréable séjour. Votre satisfaction est notre...

London, United Kingdom
Reviewed March 17, 2015

Having recently stayed in the most awful hotel in my life in Turkey, I was very reluctant to take a risk on another Arabic hotel albeit in a wholly different country. All I wanted was a bit of peace and quiet with, hopefully, some sunshine, decent food and a half decent room. Palais Jena promised to be Four Stars but...

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2Thank ASRH
kabile E, Responsable relations clients at Palais Jena & Spa, responded to this review
Google Translation

Merci pour votre avis si enthousiaste. Nous sommes heureux de vous avoir procuré un agréable séjour. Nous transmettons vos félicitations...

Hannover, Germany
Reviewed February 25, 2015

We stayed at Palais Jena, in Feb 15, for five days, half board and had an excellent stay. If we return to Marrakesch, we would definately stay at the Jena. The food was excellent, with a simple continental breakfast and superb supper. Supper always had two choices, ranging from tagine to lamp chops. The staff could not have been more...

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4Thank Laura C
kabile E, Responsable relations clients at Palais Jena & Spa, responded to this review
Google Translation

Merci pour votre avis si enthousiaste. Nous sommes heureux de vous avoir procuré un agréable séjour. Nous transmettons vos félicitations...

Eastbourne East Sussex England
Reviewed February 20, 2015

We stayed only for four nights on a short early break. This hotel was so clean, with staff who all went out of their way to make such a pleasant short stay. The weather had just started to warm up, and the room had very efficient air conditioning to keep the chill off, and in the public areas the staff...

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1Thank Pitch69
kabile E, Responsable relations clients at Palais Jena & Spa, responded to this review
Google Translation

Merci pour votre avis si enthousiaste. Nous sommes heureux de vous avoir procuré un agréable séjour. Nous transmettons vos félicitations...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
Official Description (provided by the hotel)
Palais Jena & Spa, a 4 star hotel to the group Jena Resorts.The hotel contains 24 rooms and 7 suites luxuriously decorated.Facing the Atlas Mountains on the road to the Ourika Valley, only 10 minutes from downtown Marrakesh and 15 minutes from the place Jamaa El Fna and the airport. Its Spa reflects the peacefulness and warmth of the Atlas Mountains, its exceptional location convey the outstanding quality that is a mirror of its design. Heated pool, sauna (eucalyptus Steam bath), Hammam, skin care, stone therapy and bio massages, haircare and beauty… ... more   less 

Additional Information about Palais Jena & Spa

Address: Route de l'Ourika Km 8, Tasseltant, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $42 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palais Jena & Spa 4*
Number of rooms: 31
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Also Known As:
Palais Jena Hotel Marrakech
Palais Jena And Spa
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Questions & Answers

Here's what travelers have asked, with answers from Palais Jena & Spa staff and other travelers.
9 questions
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Hayling Island, United Kingdom
6 months ago
over a year ago

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Questions? Get answers from Palais Jena & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The end suite would have amazing views of the Atlas Mountains.”
TyphoonLulu, Jan 26, 2017 | Read review
“Views of gardens on 2nd floor”
aminahzara97, Aug 9, 2016 | Read review
“Stay in a room close to the reception area for free wifi in your room!”
kushb2015, Nov 26, 2015 | Read review
“Garden view room on the second floor”
gabrielt919, Oct 13, 2015 | Read review
“first floor, facing the pool have a far nicer view”
K1991, Aug 16, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question