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Palais Jena & Spa

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156 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Reviewed March 26, 2015 via mobile

We booked hotel outside center to rest in calm and enjoy spa hamam and swimming pool indoor but it was in repair No excuse and making spa&co in a same group hotel was a don't care option And a new swimming pool was started in garden, a big hole was done and no security or advise, it s very dangerous...

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Helpful?
1Thank Belhassen B
kabile E, Responsable relations clients at Palais Jena & Spa, responded to this review
Google Translation

Nous apprécions que vous ayez pris le temps de poster votre avis. Nous tenons compte de toutes les remarques qui...

Reviewed March 20, 2015 via mobile

Hotel was great value clean and friendly. The breakfast was quite substantial. The only drawback is that it is 8 kilometres from Marrakech. There is a bus stop 100 metres from the hotel but on the walk to the stop there are children who pull up beside you on their bikes looking for money. This is very intimidating. Also make...

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Helpful?
2Thank Katrina R
kabile E, Responsable relations clients at Palais Jena & Spa, responded to this review
Google Translation

Merci pour votre avis si enthousiaste. Nous sommes heureux de vous avoir procuré un agréable séjour. Votre satisfaction est notre...

London, United Kingdom
Reviewed March 17, 2015

Having recently stayed in the most awful hotel in my life in Turkey, I was very reluctant to take a risk on another Arabic hotel albeit in a wholly different country. All I wanted was a bit of peace and quiet with, hopefully, some sunshine, decent food and a half decent room. Palais Jena promised to be Four Stars but...

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Helpful?
2Thank ASRH
kabile E, Responsable relations clients at Palais Jena & Spa, responded to this review
Google Translation

Merci pour votre avis si enthousiaste. Nous sommes heureux de vous avoir procuré un agréable séjour. Nous transmettons vos félicitations...

Hannover, Germany
Reviewed February 25, 2015

We stayed at Palais Jena, in Feb 15, for five days, half board and had an excellent stay. If we return to Marrakesch, we would definately stay at the Jena. The food was excellent, with a simple continental breakfast and superb supper. Supper always had two choices, ranging from tagine to lamp chops. The staff could not have been more...

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Helpful?
4Thank Laura C
kabile E, Responsable relations clients at Palais Jena & Spa, responded to this review
Google Translation

Merci pour votre avis si enthousiaste. Nous sommes heureux de vous avoir procuré un agréable séjour. Nous transmettons vos félicitations...

Eastbourne East Sussex England
Reviewed February 20, 2015

We stayed only for four nights on a short early break. This hotel was so clean, with staff who all went out of their way to make such a pleasant short stay. The weather had just started to warm up, and the room had very efficient air conditioning to keep the chill off, and in the public areas the staff...

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Helpful?
1Thank Pitch69
kabile E, Responsable relations clients at Palais Jena & Spa, responded to this review
Google Translation

Merci pour votre avis si enthousiaste. Nous sommes heureux de vous avoir procuré un agréable séjour. Nous transmettons vos félicitations...

Camberley, United Kingdom
Reviewed February 10, 2015

We visited on a budget weekend early February, unfortunately the weather was not kind so what was planned as a 'chill by the pool' weekend, turned into a chilly excursion based weekend. Temperatures were about 13 - 15 deg C Unfortunately the hotel was cold! The air con in our clean and basic room could be turned up, but as...

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Helpful?
Thank Simon K
kabile E, Responsable relations clients at Palais Jena & Spa, responded to this review
Google Translation

Merci pour votre avis si enthousiaste. Nous sommes heureux de vous avoir procuré un agréable séjour. Nous sommes navré que...

London, England, United Kingdom
Reviewed February 6, 2015

We booked in to this hotel as part of a package, thinking we'd get something comfortable but average. Instead we found that we'd got a great hotel, exrtremely comfortable, with staff who bent over backwards to be helpful. The hotel was 8km from the centre of Marrakesh, but we found that an advantage as the hotel was so peaceful. It's...

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Helpful?
Thank Ed C
kabile E, Responsable relations clients at Palais Jena & Spa, responded to this review
Google Translation

Merci pour votre avis si enthousiaste. Mimi, le chat de l'hôtel, est très heureux d'avoir de vos nouvelles. Nous sommes...

Dallas, Texas
Reviewed January 15, 2015

We found this hotel last min as we traveled on a last min trip to Marrakech. With no plans for hotel accommodations, I asked the mother and daughter where they were staying and we followed. The hotel was actually cheap onsite then it was online. The hotel staff was very friendly, provided us travel advice, currency exchange and affordable activities....

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Helpful?
Thank KITAHEAD
Rogiet, United Kingdom
Reviewed January 9, 2015 via mobile

Just stayed here for 4 nights. Can't fault the hotel, rooms clean and spacious, food excellent,all staff friendly and attentive. Excellant value for money we paid - expected budget hotel and service but actually it was 5 star from start to finish. We will definitely return!

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1Thank RachLambert
Cranbrook, United Kingdom
Reviewed December 19, 2014

The staff here are very welcoming and friendly. The rooms good size, with the biggest beds ever, Enough room for 4. We had a car so the few miles into town was easy but plenty of buses. Evening meals were great, my son had his favourite dish ever. Breakfast OK, fresh pancakes, but we left the luncheon meat and foil...

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Helpful?
Thank paul j
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
Palais Jena & Spa, a 4 star hotel to the group Jena Resorts.The hotel contains 24 rooms and 7 suites luxuriously decorated.Facing the Atlas Mountains on the road to the Ourika Valley, only 10 minutes from downtown Marrakesh and 15 minutes from the place Jamaa El Fna and the airport. Its Spa reflects the peacefulness and warmth of the Atlas Mountains, its exceptional location convey the outstanding quality that is a mirror of its design. Heated pool, sauna (eucalyptus Steam bath), Hammam, skin care, stone therapy and bio massages, haircare and beauty… ... more   less 

Additional Information about Palais Jena & Spa

Address: Route de l'Ourika Km 8, Tasseltant, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $46 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palais Jena & Spa 4*
Number of rooms: 31
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Also Known As:
Palais Jena Hotel Marrakech
Palais Jena And Spa
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Questions & Answers

Here's what travelers have asked, with answers from Palais Jena & Spa staff and other travelers.
8 questions
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Hayling Island, United Kingdom
1 month ago
over a year ago

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Questions? Get answers from Palais Jena & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Views of gardens on 2nd floor”
 of 5 bubbles aminahzara97, Aug 9, 2016 | Read review
“Stay in a room close to the reception area for free wifi in your room!”
 of 5 bubbles kushb2015, Nov 26, 2015 | Read review
“Garden view room on the second floor”
 of 5 bubbles gabrielt919, Oct 13, 2015 | Read review
“first floor, facing the pool have a far nicer view”
 of 5 bubbles K1991, Aug 16, 2015 | Read review
“We were not given a choice but we did liked being near the pool i.e., on the Ground Floor”
 of 5 bubbles ASRH, Mar 17, 2015 | Read review
5 of 5
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