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Palais Jena & Spa

Route de l'Ourika Km 8, Tasseltant, Marrakech 40000, Morocco
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137 Reviews from our TripAdvisor Community

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Showing 62: English reviews
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Very nice looking hotel but far far away from Marrakesh. Rooms were clean and big, but without fridge, kettels etc. On their website you can find information about possibility of having a fridge in your room which is not true. breakfeasts were good but the same food every day is just boring. food in hotels restaurant not tasty at all.... More 

Helpful?
Thank Anna P
London, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 1, 2016

Being driven here from Palais Clementina due to overbooking there we ended up in this average looking hotel in the middle of nowhere. We were given room which was dirty, you could not walk without your shoes as all sorts of dirst would stick to your feet. Breakfast average, restaurant overpriced. NO enterntainment. Pool full of rubbish. Management very rude,... More 

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1 Thank Eglutte
Level Contributor
1 review
5 of 5 stars Reviewed March 23, 2016 via mobile

I have in marrakech for a week and I am happy I chose this hotel! My room was perfect beautiful and clean! The price is perfect! It's a 4 star but for me it felt like 5. The personal have been very nice! Informative and always there when you needed them. I am already planning my next trip there.

Helpful?
Thank Adil F
1 review
5 of 5 stars Reviewed January 5, 2016 via mobile

Surprisingly I had the best surprise to be served by the best stuff, the room was very clean and the food was incredible..no need to go eat at others restaurants. A pleasant vacation and honestly I'll come back again at this hotel next time I'll be in Marroco.

Helpful?
Thank Raluca C
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2016 via mobile

I went to Marrakech and I didn't know what to expect but I was presently surprised to see that the people were so friendly especially the hotel staff they are very helpful and I had a very nice experience and I will definitely stai at this hotel again when I will go to Marroco.

Helpful?
1 Thank dea_eu
London, United Kingdom
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

Hi guys i just stayed this hotel 2 days ago. Reception was very friendly and very helpful. Our first night was new year eve and we did not know where to go.That night my receptionist friend called somewhere (some luxury nice bars) for us and made a reservation. I like his behavior too much! Anyway if you come from Marakech... More 

Helpful?
Thank nebucadnezzar
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 26, 2015

Palais Jena & Spa is a nice and very clean hotel. Staff are friendly but they really need to improve on the services side. I stayed here for three nights with a friend and we found the service to be a little on the down side. The language barrier didn't help. We had a Groupon voucher which stated it included... More 

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1 Thank kush b
Windsor, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 24, 2015 via mobile

I stayed here for 3 nights in November I am a frequent visitor to Marrakech ...and it's the first time I stayed here ..the room on the ground floor was spot on I had great wifi signal ..the pool was quiet so good to be able to use it in peace the breakfast is average ..but the best thing is... More 

Helpful?
Thank mohsin b
Bedfordshire, United Kingdom
1 review
4 of 5 stars Reviewed October 31, 2015

Found Palais Jena a real quiet and welcome resting place outside of the town. Access to Marrakech is a 10 minute taxi journey or a local bus can be taken. I found the choice of food a little limited to start with but this was due to the fact that none of our group eat meat but the staff were... More 

Helpful?
Thank Amelia251
Greater London, United Kingdom
1 review
2 of 5 stars Reviewed October 30, 2015

I am truly surprised by the great reviews there are on trip advisor about this Boutique hotel. Beautiful and clean yes. However apart from a small handful of over worked team members this hotel is very badly run. I think a big part is due to the fact I stayed out of season. However, in my stay of two weeks... More 

Helpful?
Thank Adjemal
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
Palais Jena & Spa, a 4 star hotel to the group Jena Resorts.The hotel contains 24 rooms and 7 suites luxuriously decorated.Facing the Atlas Mountains on the road to the Ourika Valley, only 10 minutes from downtown Marrakesh and 15 minutes from the place Jamaa El Fna and the airport. Its Spa reflects the peacefulness and warmth of the Atlas Mountains, its exceptional location convey the outstanding quality that is a mirror of its design. Heated pool, sauna (eucalyptus Steam bath), Hammam, skin care, stone therapy and bio massages, haircare and beauty… ... more   less 

Additional Information about Palais Jena & Spa

Address: Route de l'Ourika Km 8, Tasseltant, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $43 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palais Jena & Spa 4*
Number of rooms: 31
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Also Known As:
Palais Jena Hotel Marrakech
Palais Jena And Spa
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