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Palais Jena & Spa

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163 Reviews from our TripAdvisor Community

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Showing 69: English reviews
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County Londonderry, United Kingdom
Reviewed 1 week ago via mobile

Lovely hotel, couldn't have asked more from the staff as they were very helpful and inform us of ways to not be out smarted by ppl selling stuff in the markets. Food is wonderful. Outside pool is lovely but cold, would be lovely for summer only.

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Thank Leanne F
Reviewed February 8, 2017 via mobile

My wife and I stayed for a long weekend in the Palais Jena and we had a fantastic time. We were greeted on arrival by a lovely young lady named Fatima who made us incredibly welcome with mint tea and local pancakes on the patio while we were waiting for our room to be ready. She and the rest of...

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1Thank Darren A
Ashford, United Kingdom
Reviewed January 26, 2017

The staff were welcoming, helpful and friendly from the time we arrived to the time we departed. Our room was big and well furnished. The huge bed was SO comfortable. It was very cold during our short break and we were encouraged to use the heating and our bed had a lovely duvet on it. The room was on the...

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2Thank TyphoonLulu
Reviewed September 16, 2016

if you are looking for a peaceful,clean, full of welcoming people and a beautiful place , this is it. people are doing there best to make you comfortable. very good prices for what you get. the 3 nights spent there were amazing except for one or tow small things and it is the fact that it is far from the...

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Thank Doc Btty S
Reviewed September 1, 2016 via mobile

The staff is very polite and try to give you best treatment they can, the food is lush, swimming pool is really nice I'm really enjoying my stay. It is my mum first time in morocco and she loves the hotel.

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Thank sweetamira90
Reviewed August 17, 2016 via mobile

I stayed at the hotel with my family and got the best service ever. Very serviceminded staff. The rooms are big, comfy and clean. The beds are also comfortable so you sleep like a baby. Tried the spa and the girls knew how to give a professional massage and it was so r.elaxing .

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2Thank Ann-christin S
Aberdeen, United Kingdom
Reviewed August 9, 2016

I spent a week at Palais jena with my parents and grandparents in January. It was a fantastic stay and we loved our time. The staff were amazing and very friendly. The room was clean and spacious with a great balcony view. In the evenings the staff would put football matches on the projection wall which was great. The spa...

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Thank aminahzara97
Reviewed June 27, 2016

Very nice looking hotel but far far away from Marrakesh. Rooms were clean and big, but without fridge, kettels etc. On their website you can find information about possibility of having a fridge in your room which is not true. breakfeasts were good but the same food every day is just boring. food in hotels restaurant not tasty at all....

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Thank Anna P
London, United Kingdom
Reviewed April 1, 2016

Being driven here from Palais Clementina due to overbooking there we ended up in this average looking hotel in the middle of nowhere. We were given room which was dirty, you could not walk without your shoes as all sorts of dirst would stick to your feet. Breakfast average, restaurant overpriced. NO enterntainment. Pool full of rubbish. Management very rude,...

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1Thank Eglutte
Reviewed March 23, 2016 via mobile

I have in marrakech for a week and I am happy I chose this hotel! My room was perfect beautiful and clean! The price is perfect! It's a 4 star but for me it felt like 5. The personal have been very nice! Informative and always there when you needed them. I am already planning my next trip there.

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Thank Adil F
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
Official Description (provided by the hotel)
Palais Jena & Spa, a 4 star hotel to the group Jena Resorts.The hotel contains 24 rooms and 7 suites luxuriously decorated.Facing the Atlas Mountains on the road to the Ourika Valley, only 10 minutes from downtown Marrakesh and 15 minutes from the place Jamaa El Fna and the airport. Its Spa reflects the peacefulness and warmth of the Atlas Mountains, its exceptional location convey the outstanding quality that is a mirror of its design. Heated pool, sauna (eucalyptus Steam bath), Hammam, skin care, stone therapy and bio massages, haircare and beauty… ... more   less 

Additional Information about Palais Jena & Spa

Address: Route de l'Ourika Km 8, Tasseltant, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $42 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palais Jena & Spa 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Palais Jena Hotel Marrakech
Palais Jena And Spa
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Questions & Answers

Here's what travelers have asked, with answers from Palais Jena & Spa staff and other travelers.
9 questions
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Hayling Island, United Kingdom
5 months ago
over a year ago

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Questions? Get answers from Palais Jena & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The end suite would have amazing views of the Atlas Mountains.”
 of 5 bubbles TyphoonLulu, Jan 26, 2017 | Read review
“Views of gardens on 2nd floor”
 of 5 bubbles aminahzara97, Aug 9, 2016 | Read review
“Stay in a room close to the reception area for free wifi in your room!”
 of 5 bubbles kushb2015, Nov 26, 2015 | Read review
“Garden view room on the second floor”
 of 5 bubbles gabrielt919, Oct 13, 2015 | Read review
“first floor, facing the pool have a far nicer view”
 of 5 bubbles K1991, Aug 16, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question