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    Sofitel Marrakech Palais Imperial

    Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
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    12/3/2017 12/4/2017
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     10 people are viewing this hotel
    $229
    $228
    $227
    Traveler (819)
    Room & Suite (295)
    Pool & Beach (134)
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    Sofitel Marrakech Lounge and Spa
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    #113 of 502 hotels in Marrakech
    0.03 mi
     
    Overview
    • Excellent60%
    • Very good22%
    • Average10%
    • Poor5%
    • Terrible3%
    Travelers talk about
    “pool area” (36 reviews)
    “junior suite” (21 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Reviews (1,970)
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    531 - 535 of 620 reviews

    Reviewed November 27, 2012

    Dear Sofitel Marrakech, I am writing regarding an almost comical string of mistakes and mismanagement that very nearly led to my recent holiday at the Marrakech Sofitel Palais Imperial becoming a disaster, and certainly left me with a poor impression of your hotel. I would...More

    1  Thank JK-foodie
    Response from AhmedBenkirane, General Manager at Sofitel Marrakech Palais ImperialResponded December 26, 2012

    Dear Guest, Thank you for your feedback and taking time to post your comments. We reviewed your comments regarding your stay with us at Sofitel Marrakech Palais Imperial. We do take all comments seriously and really appreciate in details all the feedback we can get....More

    Reviewed November 19, 2012

    The negatives experienced in this hotel are pretty horrific, yet there are several positives that mean you can't eliminate the possibly that one day it might work. The issues i experienced in staying at this hotel for 14 hours were; 1. Blood on my bedsheets...More

    2  Thank Qianloong
    Response from AhmedBenkirane, General Manager at Sofitel Marrakech Palais ImperialResponded December 26, 2012

    Dear Guest, Thank you for your feedback and taking time to post your comments. We inform you that the bedsheets are changed every day. We are pleased to read that the misunderstanding over your bedsheets, was resolved and hope that it did not impact your...More

    Reviewed November 17, 2012

    Having read the comments here prior to travelling, I was not quite sure what to expect; opinions seemed to vary considerably. Let's be clear this is a quality hotel - excellent facilities, lovely ambiance, very good and spacious rooms and well above average food. However,...More

    1  Thank pip1945
    Response from AhmedBenkirane, General Manager at Sofitel Marrakech Palais ImperialResponded December 26, 2012

    Dear Guest, Thank you for your feedback and taking time to post your comments. We reviewed your comments regarding your stay with us at Sofitel Marrakech Palais Impérial. We do take all comments seriously and really appreciate in details all the feedback we can get....More

    Reviewed November 11, 2012

    This is a review on behalf of my parents. It's the second time we have sent them to the Sofitel Palais in Marrakech and they can't wait for the third!! The rooms are fantastic, as is the pool, but they really loved the attentive service....More

    Thank julia b
    Response from AhmedBenkirane, General Manager at Sofitel Marrakech Palais ImperialResponded December 26, 2012

    Dear Guest, Thank you for taking the time to write a comment about your experience and for choosing Sofitel Marrakech Palais Impérial. We are happy to know that your parents enjoyed their time during their stay. We also thank you for the positive review of...More

    Reviewed November 11, 2012

    our holiday was 4nights in this extremely nice hotel, then 3 nights sofitel casa blanca,then 5 nights sofitel Algazirah cairo (we will review each). we are two senior medical consultants and enjoy travelling.our stay coinsided with a muslim holidays and the hotel was completely full.on...More

    Thank dr majed j
    Response from AhmedBenkirane, Directeur d'hôtel at Sofitel Marrakech Palais ImperialResponded November 20, 2012

    Dear guest, We are delighted to hear you had a wonderful stay with us at Sofitel Marrakech Palais Impérial. It was nice to hear that my staff exceeded your expectations. They work exceptionally hard to make sure that every gust feels special. Thank you so...More

    La Mamounia Marrakech
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    The Pearl Marrakech
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    #161 of 502 hotels in Marrakech
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    Sofitel Marrakech Lounge and Spa
    2,893 reviews
    #113 of 502 hotels in Marrakech
    0.03 mi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Spa
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Spa
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • $167 - $547 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Business Hotel in Marrakech
    • #75 Spa Hotel in Marrakech
    • #83 Luxury Hotel in Marrakech
    • #140 Family Hotel in Marrakech
    • #187 Romantic Hotel in Marrakech
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 207
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Travelocity, Orbitz, Hotwire, Priceline, Cancelon, HotelsClick, getaroom.com and TripOnline SA so you can book your Sofitel Marrakech Palais Imperial reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Morocco >
    • Marrakech-Tensift-El Haouz Region >
    • Marrakech
    • Also Known As
    • Sofitel Marrakech Palais Imperial Hotel Marrakech
    Add Photo Photos
    Traveler (819)
    Room & Suite (295)
    Pool & Beach (134)
    Dining (79)
    Hotel & Grounds (617)
    Bathroom (28)
    Family and Play Areas (6)
    Business Center & Event Rooms (2)
    Nearby
    Sponsored by:
    La Mamounia Marrakech
    2,090 reviews
    .27 miles away
     
    Es Saadi Marrakech Resort - Palace
    977 reviews
    .15 miles away
     
    The Pearl Marrakech
    524 reviews
    .09 miles away
     
    Sofitel Marrakech Lounge and Spa
    2,893 reviews
    .03 miles away
     
    Nearby Restaurants
    Restaurant du Red House
    580 reviews
    .27 miles away
    Comptoir Darna Marrakech
    3,998 reviews
    .18 miles away
    LE PALACE
    148 reviews
    .24 miles away
    La Mamounia
    1,029 reviews
    .28 miles away
    Nearby Attractions
    Cyber Park Arsat Moulay Abdeslam
    707 reviews
    .48 miles away
    Menara Mall
    338 reviews
    .47 miles away
    Le Grand Casino de la Mamounia
    70 reviews
    .25 miles away
    Casino de Marrakech
    79 reviews
    .15 miles away
    Ask a question
    Questions & Answers
    chao z
    April 17, 2017|
    AnswerShow all 5 answers
    Response from Jan B | Reviewed this property |
    Not true! Free and beautiful pools!!
    1
    Vote
    Rachael S
    January 22, 2017|
    AnswerShow all 3 answers
    Response from Guy Y | Reviewed this property |
    HI! you can find much better restaurant to eat in.. but as i remember wasn't that expensive, not more than 200 drhs.
    1
    Vote
    Raymond T
    January 18, 2017|
    AnswerShow all 3 answers
    Response from Flip f | Reviewed this property |
    No, the restaurant there is expensive. It was cheaper to take a taxi to the area of jam el FEMA to eat breakfast, it's only a 5 minute taxi ride. $3 or 4 dollar ride.
    0
    Votes
    Room Tips
    "Swimming Pools view"
    Read review
    "We had room 78 ground floor and the cleaner was exceptional even leaving little Norse using petals..."
    Read review
    "double deluxe pool atlas mountain view"
    Read review
    "Would suggest asking for a pool view room"
    Read review
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