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Sofitel Marrakech Palais Imperial

2,014 reviews
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Traveler (834)
Room & Suite (297)
Pool & Beach (135)
Overview
  • Excellent60%
  • Very good22%
  • Average10%
  • Poor5%
  • Terrible3%
Travelers talk about
“pool area”(36 reviews)
“breakfast buffet”(21 reviews)
“junior suite”(21 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Reviews (2,014)Write a Review
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299
155
90
49
36
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All reviewspool areabreakfast buffetjunior suitebeautiful hotelspecial thanksatlas mountainsbeautiful poolla mamouniamint teaconciergepoolsloungehindazizaredahammocksluxury
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1 - 5 of 629 reviews
Reviewed yesterday

I have traveled to many hotels around the world, and it is rare to find a hotel where the staff is consistently friendly and eager to help. And even more so during a busy time, when they are being asked a great deal by many...More

Thank dllnk
Reviewed 3 days ago

Nice Hotel and good location, Service ways the staff attitude needs to be controlled more. We had three suites and everything went fine except the billing settlement process. as it can be done only by the cashier not by any receptionist at the desk, while...More

Thank Mohamed A
Reviewed 4 days ago via mobile

We stayed here for one week and thoroughly enjoyed the hotel. The pools are surrounded by an extensive garden area where it is quite easy to get away from other guests if you like. The enormous lobby area is lovely and a delightful area to...More

Thank hakobama
Response from BENKIRANE A, General Manager at Sofitel Marrakech Palais ImperialResponded 3 days ago

Dear guest, We would like above all to thank you for having taken the time to share your comments according to your recent stay at the Sofitel Marrakech Palais Imperial. It is always a pleasure to receive positive feedback. we will share your appreciations with...More

Reviewed 1 week ago

Great location just outside the Medina but easy walking distance to Jemaa el-Fna. A fusion of Morocco with a strong French influence. Prestige Suite was very nice. Excellent house keeping and great service from our butler Zakaria. Suite was a lot nicer than the pictures...More

Thank Justin R
Response from BENKIRANE A, General Manager at Sofitel Marrakech Palais ImperialResponded 1 week ago

Dear Guest, We would like above all to thank you for having taken the time to share your comments according to your recent stay , at the Sofitel Marrakech Palais Impérial. we thank you for your appreciations which are a source of motivation for all...More

Reviewed 3 weeks ago via mobile

I'v been for the first time in sofitel to celebrate my wife birthday. I think i had the right decision . Everything was good . The suite was amazing . And more than that our butler was so kind and helpful . She really help...More

Thank ikyrena
Response from BENKIRANE A, General Manager at Sofitel Marrakech Palais ImperialResponded 3 weeks ago

Dear Guest, First of all thank you to share your experience according your stay in Sofitel Marrakech, We appreciate verry much your comments , it is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Spa
Pool
Bar/Lounge
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Spa
Pool
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$174 - $564 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Marrakech
#65 Spa Hotel in Marrakech
#84 Luxury Hotel in Marrakech
#96 Family Hotel in Marrakech
#186 Romantic Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$174 - $564 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Marrakech
#65 Spa Hotel in Marrakech
#84 Luxury Hotel in Marrakech
#96 Family Hotel in Marrakech
#186 Romantic Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (834)
Room & Suite (297)
Pool & Beach (135)
Dining (81)
Hotel & Grounds (637)
Bathroom (28)
Family and Play Areas (6)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Mac M
January 20, 2018|
AnswerShow all 3 answers
Response from LouisSaintCalbre | Reviewed this property |
Hey, Not sure about the deal u can get. We got two suites each with two bedrooms and bkfst included. Somewhere around 450 per night. Then we also walked across the street often for lunch and diner. Lunch is decent at the... More
1
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Google Translation
Krzysztof S
December 3, 2017|
AnswerShow all 3 answers
Response from Gail D | Reviewed this property |
We only travelled by taxi - I suggest that you contact the hotel direct to see if you can reserve parking. Sorry I can’t be more help.
0
Votes
chao z
April 17, 2017|
AnswerShow all 5 answers
Response from Jan B | Reviewed this property |
Not true! Free and beautiful pools!!
1
Vote
Room Tips
"Nice in overall"
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"Prestige Suite add that extra bit of luxury."
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"Swimming Pools view"
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"We had room 78 ground floor and the cleaner was exceptional even leaving little Norse using petals..."
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