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This hotel room looked like it hadn't been updated in 20 years! Definitely stuck in the 90's. Air Conditioning was very poor. Complained many times but only got marginally cooler. Internet was adequate. Location is good next to Sofitel and Casino and 20 minute walk...More
Hotel room was dirty and smelled like cigarettes most of the time. Toilet is separate from rest of bathroom which leads to a lot of walking back and forth through the room. Breakfast in the morning is chaos, with the cook coming out of the...More
Brusque desk staff, no flexibility whatsoever on holding to the 2 pm check-in time, unclean public washrooms with no tissue or towels, sign on entrance to carpark said "service entrance only" leading to confusion, etc.
It was an OK hotel, but not up to the...More
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Thank Anthony D
Response from Amine T, Manager at Novotel Suites MarrakechResponded 5 weeks ago
Dear Mr ANTHONY,
Thank you for taking the time to tell us about your experience at the Novotel Marrakech Hivernage.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Novotel, we strive to provide...More
Arrived here as a group and the entry was seamless. Room is clean but air con is too noisy. Breakfast was a good Buffett with cooked eggs if wanted. At 75 euro a night its on the high scale because it is not a four...More
Really old hotel and it's obvious that there's been no maintenance for years. The carpet in the rooms is filthy and dusty which makes it quite hard too breathe if you have a dust allergy. The rooms don't get cleaned properly, shampoo, shower gel etc...More
$70 - $131 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#170 Luxury Hotel in Marrakech
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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