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Hotel Chems

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Hotel Chems
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619 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Labenne, France
Reviewed December 7, 2013

The location of this hotel is great, but unfortunately the hotel is very tired and lacking in any ambiance, the staff are also tired and not professional at all for what is supposed to be a 4 star hotel. Buffet breakfast and food left alot to be desired as did the cleanliness of the rooms. It is a shame because...

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Helpful?
Thank michbill
Maastricht
Reviewed October 28, 2013

We were here for our honeymoon and expected a very nice hotel. I think we thought this because of the pictures of the pool. The pool and garden were very nice and the location near the city center is also very good. However, the people are not nice, the rooms are very old and for us the buffet at the...

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1Thank Thomas D
London, United Kingdom
Reviewed October 25, 2013

As each year me and my girl friends went to a trip together at the ned of the summer to a sunny destination. This year was Marrakech, my first time in Africa! We booked a hotel in an area called Hivernage as it is were all the nice hotels are supposed to be, however a colleague from work who knows...

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Thank Tatiana G
Jubail, Ash Sharqiyah, Saudi Arabia
Reviewed October 23, 2013

The hotel is fairly old and in need of refurbishment. Though the staff are friendly and cooperative, the services provided are minimal. I find the hotel location is the only good thing. The hotel is closed to Jemaa el Fna square. Only Arabic and French are spoken by the staff. Most do not understand English making non arab or french...

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Thank BCI_Hijaz
Munich, Germany
Reviewed September 15, 2013

Nice 1970ies-Palm-Springs-like Pool area, other than that a bit poor. Worn carpets and doors and the card system that was supposed to open the door to my room didn't work. While I was complaining about this there were other people at the front desk with the same problem. When you reported a problem like this they seemed rather annoyed as...

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1Thank XTPH
Glasgow, United Kingdom
Reviewed July 5, 2013

Wasn't made to feel very welcome on arrival. Dour faced receptionist who should learn how to smile and welcome guests. Room was basic but was clean. Nice bed with extra pillows. Safe to use but for payment. Nice balcony to sit in. Air conditioning works but tkaes some time to kick in, hardly suprising with the heat in Marrakech last...

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Thank frequenttraveller674
NY
Reviewed September 28, 2010

If you need a hotel in the heart of Marrakesh, it is in the absolute perfect location, right in front of the mamounia hotel. the food is disgusting. even if you get a demi-pension, meaning breakfast and dinner included in the price, it is still worth taking the hotel and eating out every day. rooms if facing pool and garden...

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Thank NYCSFO12345
france
Reviewed January 28, 2009

Just got back from three weeks of hell, as we live in France we booked this hotel knowing it was run by a French company and that all the guests would probably be French, this isn't a problem as I speak French. Day one : i asked the Rep for a map of Marrakech, he laughed at me and said...

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1Thank supertrampFrance
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The restaurant features large pillars and serves a continental breakfast every morning. On sunny days, guests can dine on the poolside terrace or order a snack from the pool bar.Wi-Fi is free in public areas and the hotel also offers private parking on site. Marrakesh-Menara Airport is just 5 km from the hotel. ... more   less 

Additional Information about Hotel Chems

Address: Avenue Houmane Fettaouaki Syba, Marrakech 40050, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $49 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Chems 4*
Number of rooms: 145
Reservation Options:
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Also Known As:
Chems Hotel Marrakech
Hotel Style:
#200 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Chems staff and other travelers.
23 questions
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Questions? Get answers from Hotel Chems staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pool facing looks nicer”
 of 5 bubbles 461catherinec461, Aug 18, 2016 | Read review
“There are none - we were shown 6 rooms, all of the same extremely poor quality”
  • Room balcony, looked over overgrown courtyard and cemetery to the right
  • self explanatory
  • No shower - just hold the shower attachment over yourself
  • self explanatory
 of 5 bubbles DeborahL185, Aug 12, 2016 | Read review
“I would recommend you request a non-ground floor room - there are ants in this part of the world! But no mosquitos!”
 of 5 bubbles jacq007, Jul 20, 2016 | Read review
“Pool View is the best”
 of 5 bubbles Terrorchic, Jun 23, 2016 | Read review
“overlooking the pool if you want the sun during the day”
 of 5 bubbles jomac9, May 2, 2016 | Read review
5 of 5
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