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Average
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About
5.0
#233 of 782 hotels in Marrakech
Location
4.8
Rooms
5.0
Value
4.7
Cleanliness
5.0
Service
4.7
Sleep Quality
4.8
Riad Luciano is a magical place by its mixture between the traditional Moroccan style that we find as soon as we cross the front door with doors of craftsmen, plasters of tadelakt, sculptures on plaster, mosaics and zelliges; and the Italian touch of Monsieur Luciano which is found in the height of the ceilings, the lamps, the living room and in the bathrooms fitted with walk-in showers and bidets. The Riad is located within the Medina, in a quiet street in the middle of the Dar el Bacha district, one of the most beautiful and most secure in Marrakech. The palace of Dar El Bacha and its surroundings are monitored 24/24 by the royal guard. Jamaa El Fna square is a 15-minute walk through the souks and bazaars which are just a few strides away. My Swiss husband acquired this Riad for some time and I just took over the management after renovations / improvements in December 2019. I am Moroccan by birth, having lived in Switzerland for more than 20 years, I take care of the organization and it is for me an honor to be able to offer impeccable and precise service as in Switzerland, warm and generous as in Morocco. I expect many of you in our comfortable Riad where a warm and friendly atmosphere awaits you. Laila Krattiger
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
We have just returned from a 3 night stay at this wonderful hotel. It is hard to put into words just how beautiful this place is. It is an oasis of calm in the midst of the hustle and bustle of the medina. The staff were incredible. Nothing was too much trouble. We were greeted with smiles at every turn. They even warned us that we would need paper boarding passes when travelling back and printed them off for us. Our room (The Malek) was stunning and incredibly comfortable. The air conditioning was amazing and much needed at this time of year. We never got the chance to eat there in the evening, but the breakfasts were varied, tasty and plentiful. We also indulged in the traditional hammam and massage and it was incredible and so great that we could just stroll down from our room in our robes. This was our first time in Marrakech, but it won’t be our last. We wouldn’t stay anywhere else but Riad Luciano.
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Date of stay: July 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
For my first solo stay in Marrakesh since the pandemic, I researched about a hundred properties for a luxurious, peaceful stay after a long flight. I chose Riad Luciano because the website promised Moroccan warmth, Swiss precision, and Italian style — traits of three countries I love. It delivered! The property is beautiful. The Sultan Suite was huge — a bed and couch bed large enough to sleep four people and a massive closet that even Carrie Bradshaw couldn't fill. The private terrace and common areas — plush salons, pool and courtyards, rooftop dining area, lounge, and sundeck — made the property a restful escape. Located just off Dar El Bacha, the riad is in my favorite location in the Marrakesh medina for shopping, historical sites, and the best coffee in the world at the Dar El Bacha Museum. The staff at Riad Luciano functions as a family and could not be more attentive or caring. As a solo traveler who doesn't go out alone on foot after dark, I enjoyed their company at dinner where they served a delicious meal on the rooftop. As in any large city, I don’t typically go out alone on foot after dark. Having a balcony and rooftop allowed me to enjoy city lights, cool breezes, and full moons.
While living in Marrakesh for two years and returning when I can, I've featured many riads on my blog and podcast. I HIGHLY recommend staying here. See my profile link for the full review which includes a post, videos, and podcast discussion on local excursions and culture with the property owner.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a great time, good value and good experience Riad Luciano is all what you need when you travel with kids, the swimming pool is divine, warm enough, you can really enjoy the spa and the hammam , it's special. THe staff are really helpful and try to accommodate your needs. We organised a surprise birthday party and it was lovely , little details were taking into consideration, and the food was so delicious 😋 . We try not to go back to the same place twice after been there but I will . Thank you for all and we hope to be back soon.
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Date of stay: April 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Marcela, thanks a lot for your positive feed-back. Riad Luciano is run like a family business and families are always welcome. Note that we are currently renovating the Hammam and I'm sure you will enjoy the new set-up at your next visit. Stay healthy and see you soon. Greetings to all your family in Switzerland and Colombia. Best regards,
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Pension very well located, right next to the souk in the medina. The neighborhood is very lively and close to Jamâa El-Fna Square. Many good restaurants are also within walking distance (<10 minutes for the restaurant "Le Jardin" for example). We took a taxi or driver only to go into the desert and to get to the new neighborhoods of "Hivernage" and "Gueliz", the rest we did on foot.
The Riad is very well decorated and the atmosphere is very pleasant inside. Several pitches are available for relaxation (terrace, rooftop, swimming pool, common room). A swimming pool is also available and its surroundings are very well appointed. You can find comfortable sofas, seats and also tables for drinking or even eating.
The room was beautiful also, very well decorated too. Especially very clean and cool like Riad despite temperatures above 30 degrees. Air conditioning is also available if needed. Our room was made after almost every one of our outings. A real happiness to find his bed done flawlessly as well as the room all cleaned upon his return. The bathroom is functional, no complaints about the room equipment in general. Everything you need is present to have a pleasant stay.
We also had two meals at the Inn, one without Reservation. Traditional Moroccan dishes, delicious and well prepared. We can say without exaggeration that we have feasted with my wife. Breakfast is hearty, varied and just as delicious as meals. For the record, I think we never had the same breakfast twice. There is also the possibility to eat salt and hot (several omelets are available). All this accompanied by a good Moroccan tea of course.
We did a hammam + massage, although it's not really something I usually like, I enjoyed this good relaxing time.
Best for last:), the riad staff. Amazing people who meticulously organized all of our Things to do. We even had a person who picked us up when we arrived from the airport to take us to the riad. The manager even took her time off to do some shopping so that we didn't pay too much for our spices... amazing! All the staff is really caring for guests, present, available but discreet. We feel a lot of desire to get things right and that the quality of the guests' stay is their priority.
In conclusion, we hope to be able to return quickly to this beautiful city of Marrakech and especially to have the opportunity to rebook a room at Riad Luciano and its formidable team.
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Date of stay: September 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
10/10 would recommend Riad Luciano! During my 2-week trip to Morocco, I switched Riads every few nights, and stayed in various accommodations including tents in the desert and 4-5 star Riads. In terms of room quality, staff service, cleanliness, and location, Luciano stands out as having the best overall experience in my view.
Location – it is located inside the Medina, near the Dar el Bacha museum. DO NOT TRY TO FIND IT ON YOUR OWN! You will get lost as Google Maps does not show all the narrow streets and alleys in the Medina. Give them a call when you arrive and they will tell you a destination point to get dropped off at and a staff will come and pick you up. My group and I arrived from the train station, took a taxi, and had no issues. The hotel staff even gave us a reasonable guideline for taxi prices.
The inside of the Riad is beautiful and as captured in pictures. There are several shared seating areas in addition to the pool, and the roof top terrace is also an excellent place to lounge. The rooms warmed up quickly with heaters (it was December!) and were so cozy and comfortable. Thoughtfully furnished and clean.
What stayed with me the most was the genuine hospitality of their Staff - Btissam, Mohammed and Ismael, were who we interacted with the most, and they were super friendly and professional. Btissam was so eager to hear about our daily excursions, provided crucial advice when it came to bargaining in the souks and for taxis. She gave my group numerous tips on navigating around the Medina and how not to get scammed. Each day when we returned to the Riad she genuinely wanted to hear what we had been up to and it felt like catching up with a friend. It was very fun just chatting with her. Ismael was also so helpful in making sure that we were comfortable and taken care of, and offering advice on the best places to visit. Also a special shutout to Mohammed – who literally saved our lives when our bags were lost enroute to Morocco. Since neither of us spoke anything other than English, he helped us make calls to our airline and the local airport to help us try to locate our luggage. He was able to get real information on the tracking whereas I had no luck when trying to call myself. I really appreciated his help and was able to have a wonderful rest of my trip because of his efforts.
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Date of stay: December 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
An amazingly beautiful and charming riad and a peaceful oasis in the heart of the medina. I only ever stay at Riad Luciano when I come to Marrakech and have done so for many years. It has become my second home! A beautiful riad with all the amenities you need and more. The food is excellent and the rooms are sparkling clean and perfectly air conditioned. They also have an indoor pool, a Hammam (Turkish sauna) and a rooftop terrace to relax with drinks. I especially enjoyed my evening meals on the rooftop while watching the sunset. The location is just inside the walls of the medina, perfect for exploring the souks in the old city and only a few minutes away from the legendary Jamaa El Fna.
I've stayed at Riad Luciano privately a few times and also as part of a business workshop with equally unbeatable experiences: I always felt like a sultan in my castle! The staff is super friendly and helpful, whether it's getting around town or just relaxing on the rooftop terrace. They will always go the extra mile to make sure you enjoy every minute of your stay. I highly recommend Riad Luciano, in my opinion the best place to visit Marrakech.
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Date of stay: February 2021
Value
Cleanliness
Service
Trip type: Traveled on business
Room Tip:Â Consider one of the suites if available, they are huge and really another level.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Omar, this is always a pleasure to welcome you at Riad Luciano, over the years you have become a friend and we are looking forward to be able to see you again whenever you happen to be in Marrakech. Note that we are taking advantage of the current lack of activity to renovate our Hammam, you will certainly enjoy the new set-up at your next visit. In the meantime we wish you and your family all the best. Stay healthy & see you soon.
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Very well run, beautiful riad with excellent service. The whole place is very nicely designed and the team are incredibly friendly and helpful. Arriving late at nice can be disconcerting in the medina (a very old narrow set of streets which are narrow and like a maze) especially for women travelling alone but the riad is close to security checkpoints and the area is safe. It’s close enough to walk into the mayhem of the souks but an easy escape to a calmer retreat.
Our stay here has been first class so far and the room rates are very reasonable in late October early November. Weather is sunny and around 25C .
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Arrive during the day if possible, it’s easier to find your way. Pre book a car from the airport.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Riad Luciano is an elegant, quiet and comforting oasis in the heart of Marrakech. The house was recently renovated by new owners with top quality furnishings. In addition to the warm hospitality and excellent food, we especially enjoyed our massages at the in-house hammam and spa. Highly recommended!
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Traveled as a couple
Room Tip:Â The spacious Sultan Suite overlooking a private courtyard was one of the nicest hotel rooms...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Riad L, Geschäftsführer at Riad Luciano Hotel & Spa
Responded Jan 12, 2020
Dear Andrew, thanks again for staying with us. We would be delighted to welcome you anytime again.
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From the moment we were picked up from the airport through the transfer service offered by the Riad, up until getting in taxi to go home we had the best experience at Riad Luciano. The hospitality is second to none and everyone at the riad couldn't do enough to make sure our stay was comfortable. The manager Dris, Jamal, Ibtasama and Mo were the best hosts and we got to know them very well...we had also decided to stay in our riad for dinner the day we arrived and asked if we could have dinner quite late in the evening; due to using fresh ingredients and making food from scratch they usually need notice if you're having dinner, but the wonderful cook made the most delicious 3 course meal that was the best we had throughout our whole trip and the atmosphere was beautiful and calm whilst we ate by the pool. If we had any questions or wanted to book anything everyone went out of their way to help us and really made our stay so enjoyable. We couldn't reccomend this Riad enough and if you go to Marrakesh you must experience a stay at this beautiful Riad!
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at the Riad Luciano Resort and were so delighted with the choice. The staff were attentive and dedicated to ensuring our stay was beyond our expectations. They succeeded. Every consideration is thought of down to the finest detail. From the pick up at the airport - definitely recommended as the staff will meet you at the drop off point and show you the way to the Riad.. Although it isn’t hard, it’s good to have someone to show you the first time. Check in and tea welcome you upon arrival, which were a welcome after a long travel day. We were given a tour and shown our room. The pool area and roof top are stunning oasis’ from the hustle and bustle of the Medina right outside the walls of this peaceful paradise. We nightly, went up to the rooftop and gazed the gorgeous night sky on the sun beds. The room was immaculate and very comfortable and grand. Each room has an architectural feature that stands out, and the multicoloured stain glass light shining on our wall from the bell tower above our bed was simply beautiful and a wonderful way to wake up each morning. Breakfast by the pool, was as picturesque as it was delicious. The combination of a more traditional fare and some western options were available. It was and excellent beginning to a day full of exploration and shopping, Riad Luciano sets the tone for a wonderful relaxing stay even if it was a short one. We will be back for certain, and will stay longer next time.
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Date of stay: April 2024Trip type: Traveled with friends
Room Tip:Â Get the pick up and drop off service offered by the hotel, it is worth it.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your reply, it was a pleasure to host you and waiting for you next time for a new experience at Riad Luciano! We sent you best regards from all our team 🥰
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"You have to walk the last couple of streets to the Riad as it is in accessible to traffic but this makes it nice and quiet.
But the location is very central
"
There are more places to choose from in the Marrakech area.
PRICE RANGE
$174 - $270 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Riad Luciano Hotel & Spa
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
8
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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