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SENTIDO Kenzi Menara Palace

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#94 of 502 Hotels in Marrakech
Certificate of Excellence
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1 room 2 adults 0 children
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SENTIDO Kenzi Menara Palace
SENTIDO Kenzi Menara Palace
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1,705 Reviews from our TripAdvisor Community

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Showing 746: English reviews
Narberth, United Kingdom
Reviewed yesterday NEW

We were more than pleasantly surprised with the hotel, value for money, amazing food and friendly staff. We do not normally return to the same destination but fully intend to do visit the Kenai palace hotel again. We booked a five star and expected a good standard but what was above the call of duty was the happiness, and helpfulness...

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Helpful?
Thank Nikki C
Reviewed 4 days ago NEW

We stayed here after a few long journeys around Morocco with the plan to relax and reenergise and got just that from this hotel. Great place, Great food and great facilities. We enjoyed the Spa, complimentary sauna, outdoor/indoor pool, tennis lessons. There is also a kids club where we can drop kids off. Kids get entertained while adults can relax...

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Helpful?
Thank Sathish K
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Sir, Thank you for having taken the time to share your recent stay at the Kenzi Menara Palace, We are delighted to read that our services and facilities met your approval and that you enjoyed your stay with us, We will share your positive comments with our team members who take pride in delivering a high level of service,...

Reviewed 5 days ago NEWvia mobile

“I had a lovely stay with my husband, the reception’s team was good and very helpful; food was great with high quality, we had a various choice of restaurants with different menus. The service in the whole property was professional! Prices were interesting comparing to the product’s quality”

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Helpful?
Thank Sarah B
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Mrs Sarah, I have just read the comment customers that you were kind enough to send to the hotel after your stay in our hotel Kenzi Menara Palace. Thank you to have taken the time necessary to be willing to make me share your appreciations. I’m happy to know that you are satisfied with your last stay among us...

Voorst, The Netherlands
Reviewed 1 week ago

A really nice hotel, service of the staff was really good, I stayed in room # 272. A real warm hostess Soukaina made my stay great. An excellent SPA and Gym. Nice food and sunny weather. I can recommend a stay in this lovely hotel. Really quiet.

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Helpful?
Thank geertfiddani
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Guest, Thank you for choosing the Kenzi Menara Palace, also for the time you spend to share your brief comment with Booking. I’m happy to know that you are satisfied with your last stay among us and look forward to welcoming you again at this wonderful palace. I have noted carefully remark you have specified, and I will transfer...

Reviewed 1 week ago

We stayed in this hotel for 4 nights over the Christmas period on an all inclusive basis. We could not fault the hotel itself. It was sumptuous, clean and very well kept. The staff were all very accommodating, some were rather formal and others more relaxed but all had very good customer service skills. There was entertainment in the bar...

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Helpful?
Thank Lesley C
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Mrs Lesley I have just read the comment customers that you were kind enough to send to the hotel after your stay in our hotel Kenzi Menara Palace. Thank you to have taken the time necessary to be willing to make me share your appreciations. I’m happy to know that you are satisfied with your last stay among us...

Reviewed 1 week ago via mobile

For a first visit to Morocco everything was just great, I had a pleasant stay with no complain at all, I had very good nights on the big double bed, and the rooms are well maintained and very clean. The hall is just perfect with the beautiful Arabic design. The whole environment was calm and inspiring. I was satisfied with...

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Helpful?
1Thank Asrarleen
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Mr Asrarleen, Thank you for posting this wonderful and brief review about the Kenzi Menara Palace. I’m happy to know that you are satisfied with your last stay among us and look forward to welcoming you again at this wonderful palace. In the wish to see you soon again among us, Mrs. Ibtissam JAMILI General Manager

Marrakech-Tensift-El Haouz Region, Morocco
Reviewed 1 week ago

This hotel is a very nice property, we had a delight welcoming, the reception is just wonderful with all those beautiful armchairs, even from there we had a wonderful view of the swimming pool and garden, peoples were very efficient and gave us all what we need for a memorable stay; we loved our rooms ( me and my friend)...

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Helpful?
Thank elkhantourifz
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Guest, Thank you for posting this wonderful and brief review about the Kenzi Menara Palace. I’m happy to know that you are satisfied with your last stay among us and look forward to welcoming you again at this wonderful palace. In the wish to see you soon again among us, Mrs. Ibtissam JAMILI General Manager

Marrakech, Morocco
Reviewed 1 week ago

It’s not the first time that I have a stay in this hotel and every time I’m surprised with the great service, I loved the rooms: clean, beautiful view, comfortable bad. I always ask for a balcony and the one in this hotel is very good beside the view you feel like you are one part with the nature because...

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Helpful?
1Thank essaoudisanae
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Sir, Thank you for having taken the time to share your recent stay at the Kenzi Menara Palacel, We are delighted to read that our services and facilities met your approval and that you enjoyed your stay with us, We will share your positive comments with our team members who take pride in delivering a high level of service,...

Essex, United Kingdom
Reviewed 2 weeks ago

Check in was ok, still haven't received my 2000MAD deposit back, have sent 2 emails with no reply. Food was awful always cold and poor quality. Room was lovely but had no towels 2nd day even after the maids had cleaned the room. So had to contact reception. NYE we were told we had to pay extra if we wanted...

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Helpful?
2Thank leighonseareview
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Sir, Thank you for choosing the Kenzi Menara Palace, also for the time you spend to share your brief comment with Tripadvisor, I have noted carefully remark you have specified, and I will transfer each of them to the concerning department. In the wish to see you soon again among us, Mrs. Ibtissam JAMILI General Manager

Nottingham, United Kingdom
Reviewed 2 weeks ago

Staff generally very good. Reception staff disappointing. Unfortunately a lot of basics not right. Food unimaginative and very same-ish. Bath took ages to run and water not always hot. Lack of change constantly at cashier, very annoying. Mixed messages about meals etc, no room book. Probably would not go back.

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1Thank Chrispendry456
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Guests, I have just read the comment customers that you were kind enough to send to the hotel after your stay in our hotel Kenzi Menara Palace. Thank you to have taken the time necessary to be willing to make me share your appreciations. I regret not having met you during your stay, I could better understand your expectations...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The blend of an Arabo-Moorish architectural style with a generous 10 acres park and gardens makes the Kenzi Menara Palace your haven of peace and tranquility.The Kenzi Menara Palace is a luxury hotel located in a peaceful, 10-acre park in Marrakech just 10 minutes from the medina by free shuttle. The hotel offers accommodation mixing harmoniously the Moroccan style and a modern touch.Guestrooms are comfortable and have a balcony offering a staggering view facing the Atlas mountains. The international restaurant "Terrasse de l’Insensé" and the specialty restaurant "L’Insensé" serve quality cuisine and a different dining sensation and satisfy all taste. There is also a traditional Moroccan restaurant, poolside snack bar, piano bar and room service. The hotel offers various activities including tennis, volleyball, badminton and a swimming pool. The Kids Club is supervised by professionals and gives children the opportunity to discover the Moroccan culture through fun and educational activities. The Spa by Terraké invites guests to relax. Guests can enjoy free Wi-Fi internet access, free on-site parking and a free shuttle to the city centre. ... more   less 

Additional Information about SENTIDO Kenzi Menara Palace

Address: Avenue Mohammed VI, Marrakech 40020, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $92 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SENTIDO Kenzi Menara Palace 5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Hotel Style:
#3 Top resorts Hotel in Marrakech
#34 Business Hotel in Marrakech
#51 Spa Hotel in Marrakech
#61 Luxury Hotel in Marrakech
#83 Family Hotel in Marrakech
#134 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travelers have asked, with answers from SENTIDO Kenzi Menara Palace staff and other travelers.
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Questions? Get answers from SENTIDO Kenzi Menara Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If light sleeper ask for a room away from main corridor”
 of 5 bubbles nikkic375, yesterday | Read review
“Pool side to avoid noise from road traffic in garden rooms”
 of 5 bubbles 858lesleyc, 1 week ago | Read review
“Pool view 'left hand side'”
 of 5 bubbles Chrispendry456, 2 weeks ago | Read review
“Pool view room”
 of 5 bubbles shehlab2016, 2 weeks ago | Read review
“Rooms in front of the swimming pool are quieter”
 of 5 bubbles PHoracio, Dec 6, 2016 | Read review
5 of 5
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