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SENTIDO Kenzi Menara Palace

#98 of 505 Hotels in Marrakech
Certificate of Excellence
Av Mohamed VI, Marrakech 40 0000, Morocco
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SENTIDO Kenzi Menara Palace
SENTIDO Kenzi Menara Palace
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1,488 Reviews from our TripAdvisor Community

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Showing 652: English reviews
2 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Me and my 3 friends visited this hotel and booked a 2bedroom suite for 2 nights and on arrival the suite and one bedroom was ready however the interconnecting room (second bedroom) was not- as we were only in Morocco for 3 days we had a lot to fit in and need to get ready and with 4 girls we... More 

Helpful?
Thank Annie B
London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

When I arrived the entrance did meet 5* expectation and so did the staffs hospitality and friendly attitude. But some things did come to disappoint; little things but you would expect them from a 5*. For example, no iron, no slippers, had to move rooms because the the balcony door didn't lock. Food is generally good but breakfast isn't as... More 

Helpful?
Thank m2uur
Dubai, United Arab Emirates
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and two kids just came back from a 5 days stay at Kenzi Menara Palace. The hotel facilities are excellent and the room we stayed at (Family room/110m2) was very large and with a nice garden view. The service at the hotel, however, was not up to a 5* standard especially the staff at the restaurant. One waiter... More 

Helpful?
1 Thank Aissam D
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Aissam, We thank you for choosing Kenzi Menara Palace,also for the time you spend to share your experience with the Tripadvisor community. Thank you very much for your compliments highlighting our service quality and delivery. i have noted carefully all the valuable remarks you have specified, and I will transfer each of them to the concerning department. In the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Well where to start fantastic holiday Perfect rooms with beautiful decor The rooms were huge any problems were resolved instantly food was great really good couples get away Cheap and attractive for all family types I would come back again and again and would advise this as a holiday to anyone Local amenities were good with markets and good stores... More 

Helpful?
1 Thank charlie s
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Charlie, We are excited to hear your feedback and appreciate your comments about this wonderful palace. We believe every guest request is important and our job is to be of service and ensure your accommodations exceed expectations. It is wonderful to know that our staff was able to create a memorable experience during your visit to Marrakech. In the... More 

wales
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I recently stayed for a week on a golfing break.Check in was very quick and easy,the room was huge clean and comfortable. We found all the staff very hard working,approachable and friendly. A special mention of Assam in the bar so very hard working and amazing cocktails.Also the young waiter in the pool bar Assam I think,... More 

Helpful?
1 Thank gmoggs
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear valuable customer, Thank you for choosing the Kenzi Menara Palace, also for the time you spend to share your experience with the Tripadvisor community. i have noted carefully all the valuable remarks you have specified, and I will transfer each of them to the concerning department. In the wish to see you soon again among us, Kind regards Ibtissam... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I am astounded how wonderful this hotel is .The staff are lovely especially tawfik on reception I will recommend this hotel to everyone and I will return ...Please let your staff know to keep up the good work

Helpful?
Thank sann65938
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear valuable guest, Greetings from Kenzi Menara Palace ; Many thank you for taking the valuable time and writing this testimony about us. We are elated to know that our continuous effort to provide our guest with seamless hospitality was successfully achieved. Thank you for your visit once again and we hope to welcome you soon. Sincerely yours IBTISSAM JAMILI... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Excellent customer care, many thanks to the receptionist Tawfik for the very friendly and kind service for attending to all our needs. We will be back in the future because of the level of care and service even though I was not staying at this hotel but as a guest to someone staying here

Helpful?
Thank Aisha L
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear valuable customer, Thank you for your wonderful testimony about your last stay at the Kenzi Menara palace, Mister Tawfik is verry happy for you great comment. Thank you for your appreciation about the hotel, hospitality and attention, the quality and variety of food, and professional qualities of reception and entertainment staff. Looking forward to having the great pleasure to... More 

London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This is a very palatial hotel: Large rooms, sweeping foyer, cocktail bar and buffet restaurant near the swimming pool, with just enough sun loungers and day beds for the vast number of guests. The authentic moroccan musicians at night were lost in the Moroccan restaurant situated inside the complex, which was a shame as would have been wonderful to have... More 

Helpful?
Thank 863judeg
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Firstly the hotel itself is fantastic and without the faults I would rate it 5 star, The all inclusive drinks were at a high standard to. The minor faults There are not enough umbrellas for everyone, pretty bad when temp gets in the 40s. The staff are over worked by the French and leaves the service to the English poor... More 

Helpful?
Thank John B
Rainham, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

From the moment we walked into this hotel we loved the reception, we were instantly meet by a member of staff who welcome us with a drink and made us feel relaxed. we were shown to our room, which had all the things you need in the bathroom, mini bar and bedding was very comfortable. we enjoyed 4 days chilling... More 

Helpful?
Thank Sharn123
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
The blend of an Arabo-Moorish architectural style with a generous 10 acres park and gardens makes the Kenzi Menara Palace your haven of peace and tranquility.The Kenzi Menara Palace is a luxury hotel located in a peaceful, 10-acre park in Marrakech just 10 minutes from the medina by free shuttle. The hotel offers accommodation mixing harmoniously the Moroccan style and a modern touch.Guestrooms are comfortable and have a balcony offering a staggering view facing the Atlas mountains. The international restaurant "Terrasse de l’Insensé" and the specialty restaurant "L’Insensé" serve quality cuisine and a different dining sensation and satisfy all taste. There is also a traditional Moroccan restaurant, poolside snack bar, piano bar and room service. The hotel offers various activities including tennis, volleyball, badminton and a swimming pool. The Kids Club is supervised by professionals and gives children the opportunity to discover the Moroccan culture through fun and educational activities. The Spa by Terraké invites guests to relax. Guests can enjoy free Wi-Fi internet access, free on-site parking and a free shuttle to the city centre. ... more   less 

Additional Information about SENTIDO Kenzi Menara Palace

Address: Av Mohamed VI, Marrakech 40 0000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $113 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SENTIDO Kenzi Menara Palace 5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Hotel Style:
#4 Top resorts Hotel in Marrakech
#34 Business Hotel in Marrakech
#55 Spa Hotel in Marrakech
#62 Luxury Hotel in Marrakech
#84 Family Hotel in Marrakech
#134 Romantic Hotel in Marrakech
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