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SENTIDO Kenzi Menara Palace

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#99 of 505 Hotels in Marrakech
Certificate of Excellence
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SENTIDO Kenzi Menara Palace
SENTIDO Kenzi Menara Palace
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1,595 Reviews from our TripAdvisor Community

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Showing 699: English reviews
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for 10 nights with my boyfriend, first impressions were good however some things within the hotel were disappointing. Rooms The rooms were stunning, very spacious, very clean, modern and well looked after. The balcony was big and private however we had a nice view of the gardens. The rooms were cleaned every day and the bedding was made... More 

Helpful?
2 Thank bstubbs1
London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I spent the weekend here with my fiancé and had the best experience. We stayed in the junior suite and were nothing short of amazed at the quality of the rooms. They were nicely decorated, everything was good quality and very clean, an excellent amount of space and just generally everything we hoped for and more. We found the staff... More 

Helpful?
Thank Bexxie11
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I would like to say the hotel is excellent, customer service isn't on par they charge you ridiculously when leaving, double charge u at the bar. Cherif the concierge is outstanding 5* for him. Poor management even when providing proof that they've double charged me they still refuse to rectify there mistakes, can't find payment on they're system was the... More 

Helpful?
Thank AqibH55
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Valuable customer, Thank you for choosing Kenzi Menara Palace, and i appréciat your comment in our Hotel, i have noted carefully all the valuable remarks you have specified, and I will transfer each of them to the concerning department. In the wish to see you soon again among us, Kind regards Ibtissam Jamili General Manager More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

The rooms are big and comfortable, the pool is very relaxing to sit beside and swim in , all in all our stay was a pleasant one - however , the food served is some of the worst I've ever eaten, and SO expensive . There's a very large Carrefour supermarket 10 minutes walk from the hotel - if you... More 

Helpful?
Thank Anna A
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Anna, Thank you for choosing the Kenzi Menara Palace, also for the time you spend to share your experience with the Tripadvisor community. i have noted carefully all the valuable remarks you have specified, and I will transfer each of them to the concerning department. In the wish to see you soon again among us, Best regards Ibtissam Jamili... More 

London
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a week with a friend, all inclusive. The staff were extremely helpful when we asked to change room (we had very loud neighbors), when asking about local sights of interest etc. The concierge arranged a guide for us to see the Souk with ease and on asking for a traditional restaurant experience made the booking for us... More 

Helpful?
Thank Kit32
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Guest, We are excited to hear your feedback and appreciate your comments about this wonderful palace. We believe every guest request is important and our job is to be of service and ensure your accommodations exceed expectations. It is wonderful to know that our staff was able to create a memorable experience during your visit to Marrakech. In the... More 

Oxford, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago via mobile

The hotel itself is lovely. Large bedrooms, good air conditioning in 44degree heat!! We were not on an inclusive deal and found the food very poor and very expensive!! Fortunately there is a Carrefour supermarket down the road where we bought food to eat!! I found a cockroach on the staircase which was there for the last two days of... More 

Helpful?
Thank libbsgibbs
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Hotel is very very clean Rooms the biggest I've ever stayed in Air con more than sufficient in rooms Concierge Sherif will exceed any expectation you may have, an absolute credit to the hotel (Thanks Sherif) Food choice is superb including pool bar menu (top tip go all inclusive) Pool large with plenty of beds/cabanas All staff friendly and polite... More 

Helpful?
Thank BAJ W
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Valuable guest, First of all we thank you for choosing the Kenzi Menara Palace and have been kind enough to leave your impression on the traveler’s community. Thank you very much for your compliments highlighting our service quality and delivery. All the team of Kenzi Menara Palace hope to have the pleasure of welcoming you again soon! Kind regards,... More 

Nottingham, United Kingdom
Level Contributor
5 reviews
3 of 5 stars Reviewed 1 week ago via mobile

My boyfriend and I stayed here for a week in early September. We both agreed that while overall the hotel is lovely, it doesn't really seem like a 5 star experience. We went all inclusive which at first is hard to figure out exactly what is included and it isn't specified exactly anywhere we could see. Breakfast buffet, brunch, lunch... More 

Helpful?
Thank nasher1888
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Nasher, Thank you for posting this review about the Kenzi Menara Palace. I have noted carefully all the valuable remarks you have specified, and I will transfer each of them to the concerning department. In the wish to see you soon again among us, Kind regards Ibtissam Jamili General Manager More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

I'm here in Marrakech with my housemate for some much-needed end of summer sun. Our requirements were as simple as guaranteed weather, a clean room and a sun lounger to hang out on so we've got everything we need. Whilst some of the service is questionable and organisation isn't always the best, we have to give a massive shout out... More 

Helpful?
Thank Lizz W
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear valuable guest, First of all we thank you for choosing the Kenzi Menara Palace and have been kind enough to leave your impression on the traveler’s community. I have noted carefully all the valuable remarks , and I will transfer each of them to the concerning department. Best regards Ibtissam Jamili General Manager More 

Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Take no notice of bad reviews. This hotel is luxury 5 star. We had all inclusive board. Lovely food, enormous room. Lovely helpful staff especially Sharif the head concierge who although Moroccan spoke excellent English and did the best mick taker of my northern accent I have ever heard😅. Massive pool. Lovely local musicians playing in the bars and restaurants... More 

Helpful?
Thank Magbrad
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Valuable customer, We are excited to hear your feedback and appreciate your comments about this wonderful palace. We believe every guest request is important and our job is to be of service and ensure your accommodations exceed expectations. It is wonderful to know that our staff was able to create a memorable experience during your visit to Marrakech. In... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Breakfast
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The blend of an Arabo-Moorish architectural style with a generous 10 acres park and gardens makes the Kenzi Menara Palace your haven of peace and tranquility.The Kenzi Menara Palace is a luxury hotel located in a peaceful, 10-acre park in Marrakech just 10 minutes from the medina by free shuttle. The hotel offers accommodation mixing harmoniously the Moroccan style and a modern touch.Guestrooms are comfortable and have a balcony offering a staggering view facing the Atlas mountains. The international restaurant "Terrasse de l’Insensé" and the specialty restaurant "L’Insensé" serve quality cuisine and a different dining sensation and satisfy all taste. There is also a traditional Moroccan restaurant, poolside snack bar, piano bar and room service. The hotel offers various activities including tennis, volleyball, badminton and a swimming pool. The Kids Club is supervised by professionals and gives children the opportunity to discover the Moroccan culture through fun and educational activities. The Spa by Terraké invites guests to relax. Guests can enjoy free Wi-Fi internet access, free on-site parking and a free shuttle to the city centre. ... more   less 

Additional Information about SENTIDO Kenzi Menara Palace

Address: Avenue Mohammed VI, Marrakech 40020, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $113 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SENTIDO Kenzi Menara Palace 5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Hotel Style:
#4 Top resorts Hotel in Marrakech
#34 Business Hotel in Marrakech
#55 Spa Hotel in Marrakech
#64 Luxury Hotel in Marrakech
#84 Family Hotel in Marrakech
#134 Romantic Hotel in Marrakech
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