One of the best 4 day’ we ever had in thise this Beautiful palace kenzi first of all I’m gonna made a review about the food it was a really delicious and clean and then the rooms it was very clean also The location in this hotel is very nice it’s not far away from the city I just want to thanks the new couch Mehdi for motivating us too much To do a lot of activities as Zumba undersize, stretching dart game and and in the night to he teach us how to dance thank you so much for making this please as paradise we’re definitely gonna come back
This hotel and all the staff were excellent. Very attentive, clean, great rooms and pool. The food was excellent. Fresh buffet we had all inclusive and were so pleased as it was varied fresh and delicious. The waiting staff were very attentive and spoiled us. The entertainment staff Walid, Saber, Hicham, Asmae and especially Siham we’re great fun and taught us some Arabic which I loved. We will definitely come again. Thank you /choukran Jayne and Nigel
This is our third visit to this hotel although we have not been since the Covid Lock down. I can well imagine how difficult that period was for the hotel and the staff. However, returning at the beginning of November, we were not disappointed and we were given a warm welcome and an upgrade to a suite rather just our two regular bedrooms - this was a lovely touch given that we were 4 friends travelling together and the interconnecting lounge area made a nice place to get together. The gardens are immaculate and the pool is stunning. We were all inclusive and this is definitely the way to go here. The staff are so friendly and prepared to go the extra mile if you engage with them. We have to give a huge shout out to Zakaria (Head of PR) - he was amazing always checking that we were happy with everything as he walked around the property ensuring that everything was just so, also Mohamed who would ensure we had a table outside every evening and even ensured there was a wine bucket and wine chilling, Rochdi who looked after us at breakfast and lunch and Fatima at the Pool Bar & Restaurant who tried to find us a paler rose wine and was always smiling and cheerful. There were many others who made our stay so enjoyable - the hotel should be very proud of its staff.…
I came for the first time in my life to Marrakesh, Morocco for a conference, I asked for a single room because I am single, I received a huge room with a lot of space and a terrace with a nice view. The service was very good and the staff were very friendly and it felt so good. Also the environment was great in the hotel and also every place I visit in Morocco. The food was good and tasty and I enjoyed it very much. I highly recommend this hotel and looking forward to visit Morocco again.
Not long back from 10 days at this hotel. Our room was perfect for our needs and spotlessly clean to boot, though I should say that at a time when most hotels, quite correctly, encourage you to reuse towels for environmental reasons, it was unusual to have these unnecessarily replaced every day. The 50 metre pool meant that at no time did it ever feel crowded. The hotel is perfectly positioned, only being around 15-20 minutes from both the airport and the souk. The concierge, Sharif, was extremely helpful and with the rare exception, the same could also be said for the vast majority of the staff. The food was excellent in the buffet, with a wide array of choice that, unusually, was not just repeated on rota after 7 days. The chefs were especially enthusiastic about Moroccan dishes and with good cause as, for the most part, they were delicious. Special mention should go to the dessert chefs. More often than not at all inclusive hotels, the desserts are of the processed variety, where they look nice, but are pretty tasteless and simply not worth the calories. The homemade offerings here were a notable exception, looking and, more particularly, tasting wonderful, so much so that our bathroom scales were clearly malfunctioning by the time we returned home. Breakfast was the weakest of the meals. It was okay, but could certainly benefit from a greater choice of cereals and accompanying nuts, together with fish, and an option for poached eggs, outside of the omelettes and fried/hard boiled eggs on offer. We did eat on one occasion at the Moroccan restaurant, but strangely this was the most disappointing of all our meals. A tagine of just meat with no accompanying vegetables was very odd and the meal took far too long between courses, with chairs that didn’t lend themselves to being sat on for such a lengthy period. It was also disappointing to be charged a supplement for the meal, which wasn’t made clear at the time of booking. One star is deducted for several reasons. Firstly, we found the wi-fi to be frustratingly poor, constantly having to rotate it between the three available choices and often none of these worked. Secondly, the DJ by the pool who played often repeated music in the mornings and afternoons would sometimes have the volume up annoyingly loud, and I did have to ask him to turn it down, as we were struggling to hear ourselves talk. It would also be fair to say that the choice of music often did not suit the demographic of the audience. Lastly (and whilst I appreciate this will not be a problem for many people whilst on holiday), the gym facilities were really poor, with much of the equipment broken and with a woefully inadequate air conditioning system in the two areas. All in all though, a hugely enjoyable stay.…
Firstly, this is our 6th stay at this Hotel, we come for short golf breaks. We have never had a bad word to say. However, this time our experience has been atrocious. All inclusive now STOPS at 11pm. The bar then charges, BUT is totally closed at mid night. A 5 star hotel, no service after midnight, 3 star at most. We arrived after after a 3hr delay at immigration. 10.45 pm. NO FOOD!!! Although restaurant on website indicates it shut at 11pm! Only room service (charges apply) No help whatsoever from staff at all. 4 guys on golf break, given double beds, wow, that’s a massive mistake, so had to change rooms at midnight. So British Golfers beware, it may not be the best place to visit anymore. Such a shame as we’ve had great breaks here before! Covid or Brexit??
We are family from tanger we really like kenzi menera palace like always food was great and clean Rooms is fantastic me and my family we like doing stretching with the couch Thanks to mehdi mouad DJ Jimmy and chayma We will definitely come back here Thank you
Lovely Hotel with friendly staff. We went all inclusive and the food was of a very good standard,fresh and a nice variety. The pool area was nice and clean and peaceful which was ideal for us. Only negatives were the rooms are a bit dated and night time entertainment was quite poor.
Celebrating my 60th birthday celebration with my friends. It was the best time ever and Kenzi Menara hotel was brilliant The hotel is clean and the staff wow they are awesome. Will go back again. Keep it up
We traveled as a group of 5 friends and we were very well looked after. The hotel room was very clean and the staff were so lovely. The grounds were well kept and the breakfast was really nice. Our stay in Morocco would not have been as amazing as it was without the concierge staff, Sherrif. He always made sure we were well accommodated and was so helpful with everything. He went out of his way to make sure we had the best stay possible. I can’t recommend this hotel more.