Avenue Mohammed VI Zone de l’Agdal, Marrakech 40020 Morocco
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About
#180 of 781 hotels in Marrakech
Location
4.0
Cleanliness
4.5
Service
4.2
Value
4.0
Travelers' Choice
The blend of an Arabo-Moorish architectural style with a generous 10 acres park and gardens makes the Kenzi Menara Palace & Resort your haven of peace and tranquility. The Kenzi Menara Palace is a luxury hotel located in a peaceful, 10-acre park in Marrakech just 10 minutes from the medina by free shuttle. The hotel offers accommodation mixing harmoniously the Moroccan style and a modern touch. Guestrooms are comfortable and have a balcony offering a staggering view facing the Atlas mountains. The international restaurant "Terrasse de l'Insensé" and the specialty restaurant "L'Insensé" serve quality cuisine and a different dining sensation and satisfy all tastes. There is also a traditional Moroccan restaurant, poolside snack bar, piano bar, and room service. The hotel offers various activities including tennis, volleyball, badminton, and a swimming pool. The Kids Club is supervised by professionals and gives children the opportunity to discover the Moroccan culture through fun and educational activities. The Spa by Terraké invites guests to relax. Guests can enjoy free Wi-Fi internet access, free on-site parking, and a free shuttle to the city center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Aerobics
Babysitting
Parking
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Snack bar
Poolside bar
Entertainment staff
Table tennis
Kids club
Kids pool
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Pedicure
Solarium
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Minibar
Flatscreen TV
Sofa bed
Bidet
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Laptop safe
Refrigerator
Bath / shower
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Park View
Languages Spoken
English, French, Spanish, Arabic
Location
49Car recommended
Grade: 49 out of 100
13Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
Contact
Avenue Mohammed VI Zone de l’Agdal, Marrakech 40020 Morocco
Getting there
Rental CarsSee rental cars from $23/day
3258Reviews228Q+A100Room tips
Reviews
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An exceptionally good value hotel. We really enjoyed our stay, clean tidy good service and generally well run. The rooms need updating, the shower leaked, but plenty of space, loads of hot water and considering what you pay still good value. Having read the previous reviews I appreciate if you want an all inclusive bar to run for all hours perhaps not the place for you, but for early evening drinks then dinner it's great. Excellent food, loads of choice, good fresh salads etc for dinner and enough of a variation for breakfast. A lovely large outdoor pool which although a bit chilly in early March, when we went was very peaceful (apart from the afternoon disco which is a bit irritating) we still swam! There is a heated pool adjacent. The hotel has loads of space, several seating areas for drinks, a nice view across the gardens. WiFi varied you need to be near reception to get a good connection. It's about 10mins in a taxi to the centre of Marrakech which is about €15. We recommend and would go back.…
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kenzi Menara Palace Manager, Directeur général at Kenzi Menara Palace
Responded 1 week ago
Dear Guest, Thank you for taking the time to leave a review about your recent stay at the Kenzi Menara Palace. We are more than happy to see that it met your expectations! We can’t wait to host you again soon. Kind regards, Mrs. Ibtissam JAMILI General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
This hotel and all the staff were excellent. Very attentive, clean, great rooms and pool. The food was excellent. Fresh buffet we had all inclusive and were so pleased as it was varied fresh and delicious. The waiting staff were very attentive and spoiled us. The entertainment staff Walid, Saber, Hicham, Asmae and especially Siham we’re great fun and taught us some Arabic which I loved. We will definitely come again. Thank you /choukran Jayne and Nigel
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
Room Tip: overlooking the pool
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Kenzi Menara Palace Manager, Directeur général at Kenzi Menara Palace
Responded Apr 14, 2022
Dear Jayne, We very much appreciate your comments regarding your stay at the Kenzi Menara Palace. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, we are waiting for the pleasure to receive you back soon. Sincerely yours, Mrs. Ibtissam JAMILI General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything about this hotel is amazing, swimming pool, food, rooms, service ! Especially the welcome we got from the coach Mehdi and his staff, they share a lot of kindness and smile in their faces . I highly recommend this beautiful hotel ❤️
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kenzi Menara Palace Manager, Directeur général at Kenzi Menara Palace
Responded 2 weeks ago
Dear Abdenoure, Thank you very much indeed for taking the time to review your stay with us at the Kenzi Menara Palace. I have already shared your kind comments with our staff and they were also thrilled and touched by your warm words. We hope to have the pleasure of seeing you again soon for your next stay. Kind regards, Mrs. Ibtissam JAMILI General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Firstly the service was exceptional. I have stayed in many 5 star and even 7 star hotels before and it was on par. Polite, helpful and hospitable. breakfast had a good range. Only thing missing for me was baked beans. The rooms are clean and spacious and decent could do with a small update but no complaints. Spa treatments are value for money. Location is good with some lovely restaurants nearby Nommos and Noouba are particularly good. Also quick to and from airport. Rooftop nightclub is just behind hotel which is lively with nice drinks.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kenzi Menara Palace Manager, Directeur général at Kenzi Menara Palace
Responded 2 weeks ago
Dear Guest, Thank you very much for your kind feedback about your stay at the Kenzi Menara Palace. It is always a pleasure to receive positive feedback and to know that throughout your stay with us, our services and facilities continuously met your expectations. We would be glad to welcome you again for your next visit. Kind regards, Mrs. Ibtissam JAMILI General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed there last week with a group of golfers and were disappointed: 1. The plumbing of the bathtub in our first room did not work properly. Then we got an upgrade to a view to the pool room: 2.There was no coffee machine in the room. 3. The teabags were not replaced regularly 4. There were no little spoons available (also at dinner you had to search for them - probably there is a shortage... But the staff was very helpful and friendly and the quality of the dinner buffet was acceptable.
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Kenzi Menara Palace Manager, Directeur général at Kenzi Menara Palace
Responded 3 weeks ago
Dear Peter, Thank you for taking the time to tell us about your experience at the Kenzi Menara Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mrs. Ibtissam JAMILI General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We wanted to go for a romantic weekend and we couldn't find a better place. This hotel is so nice and offers everything we could wish for. The staff was so nice from the begining at the reception, bars, restaurant, housekeeping and mainly the coach Mahdi who was a true professional and helped us so much with trips around. We have never met anyone as helpful as him. If anyone wants to go to Marrakech, we definitely recomend this hotel.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kenzi Menara Palace Manager, Directeur général at Kenzi Menara Palace
Responded 3 weeks ago
Dear Guest, We are very pleased to read that you were able to enjoy your entire holiday at the Kenzi Menara Palace. It is always our top priority to satisfy our guests and we thank you for your kind words. We hope to have the pleasure of welcoming you soon. Yours sincerely, Mrs. Ibtissam JAMILI General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was amazing. We were here for a few days and felt so welcomed we definitely want to come back. It was very well maintained, clean, rooms were spacious, food was absolutely delicious and staff was so nice, polite and professional. I would like to thank especially to coach Mahdi who was just the best of the best. Thanks to him we want to come back! Thank you!
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Date of stay: December 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Kenzi Menara Palace Manager, Directeur général at Kenzi Menara Palace
Responded 3 weeks ago
Dear Monika, Thank you for staying with us after your recent visit to Marrakech and for the perfect rating! We look forward to seeing you again, Kind regards, Mrs. Ibtissam JAMILI General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel design and building is what you would expect from a 5 star hotel. All very nicely decorated, well kept, clean with comfortable modern furniture. Room was of similar standard, very spacious with very comfortable bed and indulgent pillows. However many things were not of a 5 star quality. Spa; Service and attitude of staff was very poor. Not a relaxing, welcoming feel on entering or on leaving the spa. Reserved the indoor heated pool for an hour but aggressive staff were more concerned about the cost of using the certain parts of the spa, rather than providing towels and a courteous service. Was rudely told the Hammam is not free, even though we had no intention of using it at this point and in pound sterling, it was not really even a significant cost. Shoved in a side part of the spa to change without a door to close for privacy, even though at a minimum there were male and female toilet cubicles available. Therefore, was definitely put off using the spa services further. Did make a complaint at the time but this was not followed up until checkout. Food; some of the dinner 'hot' buffet food items were cold, including chicken dishes. Luckily did not experience any gastroenteritis as a result of this. Overall though was not particularly overexcited about the choice of the food available or the labelling of the food. The fresh pasta dish made by the chefs, was something I could've quickly cooked up at home. Overall service; Was mediocre. Some of the waiters were very pleasant, concierge was very helpful, others pretended not to see you. We had a few issues with our bathroom, the leaking bidet was not fixed, some towels felt damp and the toilet roll holder was broken. …
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kenzi Menara Palace Manager, Directeur général at Kenzi Menara Palace
Responded Feb 14, 2023
Dear Guest, Thank you for your recent visit with us. We are sorry to hear that your experience at the hotel did not meet your expectations. Please be assured that we are reviewing your comments with regard to the service and will be in touch to discuss this further with you. Kind regards, Mrs. Ibtissam JAMILI General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The first time for us in this beautiful palace, the hotel is very clean with a huge rooms and a great vue to a nice garden. The buffet was amazing varied and delicious, a great service, specialy the pastry. I would thank the responsible of entertainment CHAIMA for her humor, mortivaition and been very attentive, we had lot of fun, without forgetting mehdi and the DJ. Thank you all.
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Date of stay: January 2023
Value
Cleanliness
Service
Room Tip: I recommend
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kenzi Menara Palace Manager, Directeur général at Kenzi Menara Palace
Responded Jan 30, 2023
Dear Guest, Thank you for taking the time to write a review. We truly appreciate your feedback, and please be assured that it will be a delight to welcome you back! Best regards, Mrs. Ibtissam JAMILI General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yousry O wrote a review Jan 2023
For me , I like this place,beaucause there is all the things that I like,for adults and kids,like(football,swimming...) And for kids , there is a special place for them. The kids club,all the kids are happy for this,there is all the things that kids love , (drawing,painting, football, jumping, mind games...) And for employees, Mr mehdi, and md chaima are like the best coach ever.
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Date of stay: January 2023
Value
Location
Service
Room Tip: All its god
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kenzi Menara Palace Manager, Directeur général at Kenzi Menara Palace
Responded Jan 30, 2023
Dear Yousra, Thank you so much for taking the time to leave a review further to your stay with us. We are thrilled to read your satisfaction and will make sure that your kind words will be spread among our team members as this is a huge motivation for us to read our guest's feedback. We hope to have the chance to see you back in the future. Kind regards, Mrs. Ibtissam JAMILI, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$130 - $162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kenzi menara palace hotel marrakech, kenzi menara palace marrakech
FORMERLY KNOWN AS
Sentido Kenzi Menara Palace
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
236
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Claim Your ListingKENZI MENARA PALACE $119 ($̶6̶1̶5̶) - Updated 2023 Prices & Resort Reviews - Marrakech, Morocco
Frequently Asked Questions about Kenzi Menara Palace
Which popular attractions are close to Kenzi Menara Palace?
Nearby attractions include Virtual Room (0.3 miles), la boutique photo (0.2 miles), and 555 Famous Club (0.4 miles).
What are some of the property amenities at Kenzi Menara Palace?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Kenzi Menara Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kenzi Menara Palace?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Kenzi Menara Palace?
Conveniently located restaurants include Al Fassia Aguedal, Gusto, and Nommos.
Are there opportunities to exercise at Kenzi Menara Palace?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Kenzi Menara Palace have airport transportation?
Yes, Kenzi Menara Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kenzi Menara Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Kenzi Menara Palace offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Kenzi Menara Palace?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.