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Eden Andalou Hotel Aquapark & Spa

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Eden Andalou Hotel Aquapark & Spa
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4,046 Reviews from our TripAdvisor Community

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There are newer reviews for Eden Andalou Hotel Aquapark & Spa
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Showing 1,607: English reviews
Zurich
Reviewed May 2, 2013

A very pleasant hotel with spa, several pools & restaurants and aquapark, with a palatial feel. Large, spatious, beautiful rooms, spotlessly clean in very good repair, towels changed every day, aircon if you need it. All inclusive price includes all meals (buffet style) and drinks, including beers wines cocktails. Free hourly shuttle to Marrakesh. Do use their in house travel...

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1Thank StephenCZurich
Reviewed April 24, 2013

We had pre booked transfer to the hotel which was great only downside was the passport control! We were on the early flight and the room was available straight away. The room was lovely with day beds surrounding a well maintained garden. Bathroom had bath two showers two sinks with separate loo and bidet. The food was good and varied...

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Thank Feyles
Letchworth, United Kingdom
Reviewed April 16, 2013

Before booking a hotel, it’s my common habit checking for reviews on different sites so to gather insights and try to understand what sort of place is the one I’d like to stay. I do appreciate the hotel’s review are often manipulated rather than connected to the personal experience; hence I have learnt over time how to add boundaries while...

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3Thank Andrea M
Hook, United Kingdom
Reviewed April 16, 2013

As we are making a formal complaint I will keep this short: On arrival we were told we had to move to another hotel as they had a large private booking, which would not allow us to stay. Although very unhappy about this and having complained we had 2 young children so eventually we had to be moved. We were...

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1Thank Dooglepoodle
London, United Kingdom
Reviewed April 15, 2013

I was looking forward for this holiday to unwind and de-stress but unfortunately it wasn’t going to happen. From the moment I drove in to the hotel, I was concerned of its security. At the entrance to the hotel, the security guy just raised the barrier without checking if I was a resident or had a booking at all with...

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2Thank Atika M
MAZAR I, Responsable commercial at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Client, We are delighted that you were satisfied with the service provided by our hotel. Your comments are very helpful for the improvement of our service which is on continuous progress. We are sure that during your next visit to our hotel you will find a lot of improvement and positive change.

Reviewed April 12, 2013

It looked quite nice at first, but the decoration and architecture was clearly not 5*. The rooms are spacious but clearly used ,the moroccan saloon in the suits seemed to never have been washed ,and were full of dust .The water in the shower and bath was not near much. When we went to the reception to get all inclusive...

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1Thank GeustC
Windsor, United Kingdom
Reviewed April 11, 2013

We had directly spoken with the hotel rep prior to the trip and had organized everything bar the flights through them. There were a few of us, so we needed to make sure that this hotel suited our needs.. They were so willing and helpful prior to the trip. Sending us a very specific list of all the things included...

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2Thank Sophie W
Hulshout
Reviewed April 10, 2013

Beautiful hotel, spacious rooms, ideal for families with children Entertainment team very good, there is always something to do of you want Free shuttle to centre of Town Very friendly staff Check in was perfect, immediatly someone of the animation team showed us around Small aquapark

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Thank RafM804
Worthing, United Kingdom
Reviewed April 7, 2013

We have had a brilliant week at the eden andalou. The hotel is beautiful and very relaxing. The beds are very comfortable and the rooms are spacious and bright. The stay was made really special by the entertainments team who are always on hand to make you feel welcome and have a fun time. The food is fresh and plentiful...

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3Thank Rosieo38
London, United Kingdom
Reviewed April 5, 2013

The Eden Andalou is away from the hustle and bustle of the city centre. It's an ideal location for families and very child-friendly. The building itself is beautiful, clean and well-maintained. We had some hiccups on day one with faulty room keys which reception staff failed to rectify until the third attempt. I suspect that those at reception are fine...

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Thank tina391
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
  • Dry Cleaning
Official Description (provided by the hotel)
Featuring 3 outdoor swimming pools in the Andalusian-style gardens and a 1600 m² spa is this environmentally-friendly hotel. It is 4 km away from Marrakech airport and offers views of the Atlas Mountains. The 250 suites spread over six riads and surrounding beautiful flowered patios. Domes carved stucco, zellij, white marble and Bohemian crystal dominate the 2 lounges, Oriental and Andalusian. They are equipped with a flat-screen TV, minibar and a balcony with views of the garden or mountains feature in the air-conditioned. Each modern suite has a separate seating area and a marble bathroom, free safe and Wi-fi. A hotel downtown, Andalusian Esplanade faces the gardens and 2 pools the Majorelle 25m long heated in winter, white pool 35 meters long lined with its wooden deck Teck. Atlas summits are facing you. Many bars and restaurants surround the Esplanade: The Fez (Moroccan restaurant), the international Atlas restaurant, the Mimosa pool bar and the Jazz Bar open alternately. Adjoining Aquapark offering over 17 slides and attractions (open from 01/04 to 31/10). The hotel has beach volleyball, basketball, mini football and ping pong courses. You can purchase souvenirs from the on-site gift shop, and Wi-Fi access is available throughout the hotel, including rooms. At an extra charge, additional facilities include a hairdresser, a fitness centre with coach and baby sitting service. A Kids Club offers entertainment in summer. Free transfers are provided to/from Jamaa El Fna Square is 5 km away. ... more   less 

Additional Information about Eden Andalou Hotel Aquapark & Spa

Address: Km 4, route d'Amizmiz, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $96 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eden Andalou Hotel Aquapark & Spa 5*
Number of rooms: 250
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Also Known As:
Eden Andalou Spa And Resort
Eden Andalou Marrakech
Eden Andalou Hotel Marrakech
Hotel Style:
#138 Spa Hotel in Marrakech
#154 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travelers have asked, with answers from Eden Andalou Hotel Aquapark & Spa staff and other travelers.
346 questions
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Questions? Get answers from Eden Andalou Hotel Aquapark & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“One overlooking the pretty gardens or pool”
 of 5 bubbles claireshelley1, 1 week ago | Read review
“Ask for one with a balcony”
 of 5 bubbles Alan_Whitehead_16, 1 week ago | Read review
“Not near pool as loud music”
 of 5 bubbles amyloo100, 2 weeks ago | Read review
“choose your hotel wisely!”
 of 5 bubbles harrowman55, 2 weeks ago | Read review
“Request first floor with balcony”
 of 5 bubbles mtabert, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question