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Eden Andalou Hotel Aquapark & Spa

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Eden Andalou Hotel Aquapark & Spa
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4,040 Reviews from our TripAdvisor Community

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Showing 1,604: English reviews
London, United Kingdom
Reviewed September 27, 2013

This is clearly not a 5 star hotel. This is clearly not a 5 star hotel. This is clearly not a 5 star hotel. The shuttle bus is good it runs every hour but in order to get into the 12 seater mini bus you must book it, and for s hotel of over 300 rooms and 600 guests this...

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2Thank BOWAB
Somerset, United Kingdom
Reviewed September 27, 2013

We went here on a groupon deal. Groupon kindly refunded the entire purchase as we were treated so badly. Staff lied to us and conned us; We didn't get half of the things which were included in the deal which the hotel had obviously at some point agreed to! (three free meals, daily hamman and a massage each for 3...

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5Thank Dimpsxxx
MAZAR I, Guest Relations Manager at Eden Andalou Hotel Aquapark & Spa, responded to this review

First of all we would like to thank you for your interest in our hotel. All the services offered by the hotel are on our website, on the site where you bought your stay on the booking confirmation and on Groupon description. The extras are with an additional charge and that is everywhere in the world. Eden Andalou hotel scrupulously...

Swansea, United Kingdom
Reviewed September 27, 2013

This was a really exciting holiday with an excellent hotel really happy staff and entertainers and trips out to the Atlas Mountains, where we met the Berber people. We had a trip to Marrakech where we were able to purchase good leather goods and an exercise in haggle. The hotel is beautiful with very well kept gardens with lots of...

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Thank Kevin H
London, United Kingdom
Reviewed September 26, 2013

I would largely agree with the comment "Do not read any other reviews - this one is true", but I would give 4/5. In fact the hotel is very beautiful and the pools and gardens are magnificent. Do not forget that the suites are really large with huge and very comfortable bathrooms (shower cabin, bathtub and double sink). It is...

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Thank ERIC J
Manchester, United Kingdom
Reviewed September 26, 2013

I can not say one bad thing about this hotel. Everything was spectacular-food, rooms, customer service and especially the entertainment staff. My three kids were occupied from morning to night by entertainment staff and did not want to leave hotel to go and see other attractions in town. Every member of staff in hotel was very welcoming and looked after...

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1Thank david b
Gloucester, United Kingdom
Reviewed September 25, 2013

Me and my partner went for 7 nights from the 9th September 2013. We had a fantastic time. The rooms are lovely, big and always clean. We enjoyed the food, I do not know how people can fault the food, the tangines are amazing, don't be fooled by the vegetables on top, underneath are lovely slow cooked chunks of beef,...

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Thank ljm6195
Reviewed September 23, 2013

I am not a person who had too much time on my hands to whinge about stupid little things like alot of people writing reviews on here! This is a true reflection of how I feel about this hotel and how you might feel too. Overall, the hotel isn't bad, a few things to be aware of: 1. Yes drinks...

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5Thank Shellyk147
Great Bookham, United Kingdom
Reviewed September 23, 2013

My wife and I stayed at the Eden Andalou for ten nights from 9th to 29th September. The hotel facilities were excellent, the food varied and beautifully presented and the staff friendly and very helpful. When my wife needed to see a doctor, Reception sorted everything and we had a room visit within an hour. Reception also arranged to collect...

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Thank Neil C
England
Reviewed September 23, 2013

I stayed here in January this year with 40 of my work colleagues as a company trip. The hotel, grounds and rooms were lovely, however, the staff and service we received was appalling. My company had paid a lot of money for this trip and we really expected better service. We were made to feel like we were not valued...

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1Thank MKandT
Glasgow, United Kingdom
Reviewed September 23, 2013

we love our stay in the hotel.. we went four of us of an all inclusive deal.. the hotel offers free bus to djma alfna and return and the aquaoark was niiice. The staff were helpful they speak English french and Arabic.. the room is beautiful and the room services were great.... love it for the price

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Thank joe d
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
  • Dry Cleaning
Official Description (provided by the hotel)
Featuring 3 outdoor swimming pools in the Andalusian-style gardens and a 1600 m² spa is this environmentally-friendly hotel. It is 4 km away from Marrakech airport and offers views of the Atlas Mountains. The 250 suites spread over six riads and surrounding beautiful flowered patios. Domes carved stucco, zellij, white marble and Bohemian crystal dominate the 2 lounges, Oriental and Andalusian. They are equipped with a flat-screen TV, minibar and a balcony with views of the garden or mountains feature in the air-conditioned. Each modern suite has a separate seating area and a marble bathroom, free safe and Wi-fi. A hotel downtown, Andalusian Esplanade faces the gardens and 2 pools the Majorelle 25m long heated in winter, white pool 35 meters long lined with its wooden deck Teck. Atlas summits are facing you. Many bars and restaurants surround the Esplanade: The Fez (Moroccan restaurant), the international Atlas restaurant, the Mimosa pool bar and the Jazz Bar open alternately. Adjoining Aquapark offering over 17 slides and attractions (open from 01/04 to 31/10). The hotel has beach volleyball, basketball, mini football and ping pong courses. You can purchase souvenirs from the on-site gift shop, and Wi-Fi access is available throughout the hotel, including rooms. At an extra charge, additional facilities include a hairdresser, a fitness centre with coach and baby sitting service. A Kids Club offers entertainment in summer. Free transfers are provided to/from Jamaa El Fna Square is 5 km away. ... more   less 

Additional Information about Eden Andalou Hotel Aquapark & Spa

Address: Km 4, route d'Amizmiz, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $92 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eden Andalou Hotel Aquapark & Spa 5*
Number of rooms: 250
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Also Known As:
Eden Andalou Spa And Resort
Eden Andalou Marrakech
Eden Andalou Hotel Marrakech
Hotel Style:
#138 Spa Hotel in Marrakech
#156 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travelers have asked, with answers from Eden Andalou Hotel Aquapark & Spa staff and other travelers.
335 questions
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london

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Questions? Get answers from Eden Andalou Hotel Aquapark & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“One overlooking the pretty gardens or pool”
 of 5 bubbles claireshelley1, 2 days ago | Read review
“Ask for one with a balcony”
 of 5 bubbles Alan_Whitehead_16, 4 days ago | Read review
“Not near pool as loud music”
 of 5 bubbles amyloo100, 1 week ago | Read review
“choose your hotel wisely!”
 of 5 bubbles harrowman55, 1 week ago | Read review
“Request first floor with balcony”
 of 5 bubbles mtabert, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question