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Eden Andalou Hotel Aquapark & Spa

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3,692 Reviews from our TripAdvisor Community

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There are newer reviews for Eden Andalou Hotel Aquapark & Spa
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Showing 1,469: English reviews
Coulsdon, United Kingdom
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago

3 mums and 5 teens had a wonderful time at this hotel. Booked (Hoppa) private transfer from airport which took 15-20 minutes. Bit of a mix up on arrival as hotel tried to charge us adult price for 3 x 15 year olds, this delayed our check in by over an hour. Told them to take it up with "iloveholidays"... More 

Helpful?
Thank yogianddaisy
Eden A, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us at Eden Andalou Aquapark & Spa. We are delightful to read your great review to us. It gives us great pleasure to know that you thoroughly enjoyed staying with us highlighting the experiences and the services provided by our entertainment team. Once again thank you so... More 

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I came here with some reservations after reading many reviews. However I can only praise the hotel and staff. From the moment we arrived 10.15 pm the staff were helpful. The check in staff told us to go straight to the restaurant to get some food and drink as it closes at 10.30. All the staff are very friendly and... More 

Helpful?
Thank Elinor B
Eden A, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Elinor, Thank you for sharing your experience from your recent stay with us at Eden Andalou Aquapark & Spa. We are delightful to read your great review to us. It gives us great pleasure to know that you thoroughly enjoyed staying with us highlighting the experiences and the services provided by our entertainment team. Once again thank you so... More 

2 of 5 stars Reviewed 1 week ago

Having viewed a lot of reviews I held an open mind when arriving, defintatley not 5 star, but charged 5 star price, family stayed for 14 nights. The first 8 nights we were cleaning out ants and cockroaches and wood lice from our room,. When visiting reception after several occasions I was told it was because of the gardens, but... More 

Helpful?
Thank Nicola S
London, United Kingdom
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 stars Reviewed 1 week ago

We travelled as a large extended family group and spent 4 nights here. I will go through issues separately as they ranged from to OK to awful. The serving staff were great but management was poor through out. It definately would NOT be a 5 star hotel elsewhere. Checking in: We arrived on time for check in having travelled a... More 

Helpful?
Thank Susan C
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

It may not be a 5 star hotel in Dubai, but certainly is for an African and 'up and coming' country, despite what some reviews say. From the arrival, the security guard checked all the passengers on the transfer shuttle against the reservations, allaying our security concerns. Transfer time about 20mins. Unfortunately, there was confusion at reception and we had... More 

Helpful?
1 Thank MDuke1976
Eden A, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Guest, We are very grateful for the kind words you have given us on your review. I will be delighted to share your comments with everyone here. Thank you for choosing the Eden Andalou Aquapark & Spa Hotel. We look forward to having you here again soon. Best regards More 

Bedford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Wee we visited Eden andalou from the 22/07/16 - 29/07/16 staying in room 127 & 129, overall the complex was lovely, pools were good (although there seems to be a problem with infestation of wasps is bins and the outside bar) the aqua park was ok, kids kept entertained. However..... The holiday was soon dampened when it transpired that the... More 

Helpful?
6 Thank mitchell192
Warwick, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just recently stayed 4 nights here ,,,overall had a v.good time . Hotel building itself was nice and well kept ,,,very traditional Moroccan style ,, Overall staff good ,,especially around meal times ,,,just the bar staff at all locations are very rude sometimes . Good was nice , obviously can be repetitive ,,,but if you are a frequent all inclusive... More 

Helpful?
Thank munnauk
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is good. My daughters loved the kids club and the aqua park. The food is lovely , big variety. Staff are freindly and helpful. Also enjoyed the Entertainment at night. We are having a good time.

Helpful?
1 Thank Souad E
Eden A, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Souad, Thank you for taking the time to share your experience with us here on TripAdvisor. We are pleased to hear that you genuinely think that Eden Andalou Aquapark & Spa is a good hotel and that your daughted enjoyed their times at the kids club and the Aquapark. We all look forward to welcome you back in the... More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I am filled with mixed emotion writing this review as in one hand we had a great time but not on the other we had a few moments where we just felt let down. To start 1. Arrival was not dealt with in the usual way but with the amount of guests arriving it would be impossible- however the basics... More 

Helpful?
1 Thank Raniya78
Eden A, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Raniya, Thank you so much for this feedback about your stay at the Eden Andalou Aquapark & Spa on Tripadvisor. We are delighted to read that you had a overall a good break and we are truly sorry to read your other comments, which are not reflecting the high and exceptional standards of service we are aiming for. We... More 

Swansea, United Kingdom
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Myself and a friend travelled to Marrakech in June. The price we paid for what we got was amazing. The staff at reception are really friendly and always happy to help, considering it was ramadan whilst we were there as well they were working really hard in tough conditions. The hotel is clean and tidy and both pools are a... More 

Helpful?
Thank Charlw1991
Eden A, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us at Eden Andalou Aquapark & Spa. We are delightful to read your great review to us. It gives us great pleasure to know that you thoroughly enjoyed staying with us and that you had a lovely holidays. We hope to have the pleasure of welcoming you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
  • Conference Facilities
Official Description (provided by the hotel)
Featuring 3 outdoor swimming pools in the Andalusian-style gardens and a 1600 m² spa is this environmentally-friendly hotel. It is 4 km away from Marrakech airport and offers views of the Atlas Mountains. The 250 suites spread over six riads and surrounding beautiful flowered patios. Domes carved stucco, zellij, white marble and Bohemian crystal dominate the 2 lounges, Oriental and Andalusian. They are equipped with a flat-screen TV, minibar and a balcony with views of the garden or mountains feature in the air-conditioned. Each modern suite has a separate seating area and a marble bathroom, free safe and Wi-fi. A hotel downtown, Andalusian Esplanade faces the gardens and 2 pools the Majorelle 25m long heated in winter, white pool 35 meters long lined with its wooden deck Teck. Atlas summits are facing you. Many bars and restaurants surround the Esplanade: The Fez, the Atlas restaurant, first floor, Mimosa, open alternately. The Bougainvillea is a bar for All in and Jazz Bar and extras for those who want to do more fun. Adjoining Aquapark offering over 17 slides and attractions (open from 01/03 to 31/10). The hotel has beach volleyball, basketball, mini football and ping pong. Mediterranean, Moroccan and international cuisine are served in the 3 restaurants, 1 of which offers an Arabian-Andalusian orchestra. Enjoy a drink in the Esplanade Jazz Bar or the Piano bar and an American breakfast is prepared every morning. Eden Andalou Aquapark & SPA also has a heated indoor pool and an aqua-park with a supplement. You can purchase souvenirs from the on-site gift shop, and Wi-Fi access is available throughout the hotel & rooms. At an extra charge, additional facilities include a hairdresser, a fitness centre with coach and baby sitting service. A Kids Club offers entertainment in summer. Free transfers are provided to/from the city centre and Jamaa El Fna Square is 5 km away. ... more   less 

Additional Information about Eden Andalou Hotel Aquapark & Spa

Address: Km 4, route d'Amizmiz, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $108 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eden Andalou Hotel Aquapark & Spa 5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Eden Andalou Spa And Resort
Eden Andalou Marrakech
Eden Andalou Hotel Marrakech
Hotel Style:
#142 Spa Hotel in Marrakech
#158 Luxury Hotel in Marrakech
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