Karawan Riad
21 Derb Ourbia Behind El Amal cinema towards Rcif, Fes 30030 Morocco
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About
#11 of 154 hotels in Fes
Location
4.9
Cleanliness
5.0
Service
4.8
Value
4.8
Travelers' Choice
Beautiful 17th century building, located in the andalous quarter of the medina of Fez, Karawan Riad offers 7 suites decorated with attention to every detail. This will never stop amazing you during all your stay. Location is convenient: in a tranquil corner of the medina, yet very easy to reach. Each room is unique, with original antique furnitures, rugs and artwork pieces, wisely blended with modern facilities. The common lounges (library and tea room) offer a great place to rest after a day of walking in the medina. The young local Chef Outhmane Choumi restaurant offers an affordable Bistro menu for lunch and more clever twist meals for dinner. There is also an traditionnal hammam (moist heat and traditionnal ritual ) and massage sessions can be booked.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Board games / puzzles
Books, DVDs, music for children
Airport transportation
Spa
Rooftop terrace
Parking
Wifi
Bar / lounge
Restaurant
Special diet menus
Wine / champagne
Shuttle bus service
Taxi service
Foot massage
Full body massage
Hammam
Hand massage
Manicure
Massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Sun umbrellas
Butler service
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Walk-in shower
Private balcony
Safe
Seating area
Sofa
Bottled water
Laptop safe
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Great View
Languages Spoken
English, French, Spanish, Arabic
Location
Full view
92Great for walkers
Grade: 92 out of 100
33Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
Contact
21 Derb Ourbia Behind El Amal cinema towards Rcif, Fes 30030 Morocco
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294Reviews4Q+A41Room tips
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I’m not sure which was more impressive, the amazing interior design, or the friendliness and attentiveness of the staff. This boutique hotel deserves are all of the praise it gets in the reviews - from the breakfast and dinner to the hammam and massage (Lamaie), to the 5 star tours they arrange, it’s what you are looking for in perfect bookends to your days in Fes.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: It’s a dry hotel, but you can bring in wine, etc and they will provide openers, ice buckets etc
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
If you crave to experience the beauty and uniqueness of the ancient tradition of Fes, Karawan Riad is the place. Karawan Riad is such an exquisite place! The service, food, décor, architecture, location , the spa with its traditional hammam, and more importantly the people, are incredible. We were welcomed with such warmth by the Karawan Riad family. Prior to our arrival, I have liaised with Karawan Riad Management and reservation team for a car booking from Casablanca to Fes, and then from Fez to Merzouga and Marrakech. The team immediately responded to my car arrangement. We exchanged several emails as I was trying to see how best I could organize my trip, taking that I did not have too many days at disposal. The management and the reservation team where very prompt in responding to my emails. We were picked up timely in Casablanca by our guide, Nourdine. We spent two nights at the Riad and then we headed to Merzouga for a night and then to Marrakech. The team at Karawan Riad organized everything for us: pick ups, drop offs from/to hotels, camel ride, a night sleep in the tent, with dinner and breakfast included, in the Saharan's desert. We travelled more than 1,300 km with Nourdine throughout Morocco. Spending three days on the road with Nourdine was truly a gift. We were so fortunate to have Nourdine as our guide - a very professional, kind, patient, beautiful human being. Our room at the Riad was beautifully designed with unique pieces: a blend of the Moroccan and French/modern fusion. From our room we could exit into a small terrace with a fountain and flowers. Such an oasis! The Riad has a beautiful Moroccan tea room, an amazing library with unique artwork, a cozy restaurant, and serene spa, a peaceful inner courtyard and a magical terrace with magnificent view of Fes. The food is exceptional and the people at the Riad are extremely accommodating and very courteous and professional. Karawan Riad is truly unique and so dear to my heart! I cannot wait to go back!…
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Date of stay: August 2022
Value
Service
Sleep Quality
Room Tip: Each suite is unique and beautiful!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We just finished a trip to Fes and stayed at the Karawan Riad. It was FANTASTIC. The riad was beautiful, the staff was exceptional, and the additional services (e.g., pickup from the airport, guides to tour the medina, transportation to Marrakesh) were all handled without issue and very efficiently. Even when we had an issue with the less than sufficient cooling of our room (which was not shocking given the July temperatures), Otmane and the staff took care of the problem and helped us move to another room.
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Ah where should I begin.... Upon stepping into the hotel, we could smell the horrible odour coming from the tannery. We wanted to use the bathtub in our room for a bath. There was an issue and it needed fixing. Also the a floor tile near the bathtub was broken. We didn't know it and stepped on it. The broken tile flipped up and could have cut us. The reason given by staff was the previous guest broke it and they didn't have the time to fix it before our arrival. Well then we should have been told to be careful or just don't let guests stay in that room till it is fixed? When we told the sales manager about the issues with the bathtub and broken tile, he gave lots of excuses, that we didn't know how to use the bathtub and if we are sure the broken tile is in our room and not outside the room. Very unprofessional and the way he talked was quite condescending. I had to film the broken tile IN the room to prove that I was telling the truth. Hairdryer was also damaged. No house slippers in the room. Hotel said that they do not have a fixed menu in their restaurant. Completely understand but nobody told us the price of each meal at all! The worse situation was when my Mother asked one of their staff, Simehed, if he spoke English, to help us with a situation. He blatantly lied and said no. 2 minutes later he was speaking perfect English to another guest behind us. First of all, you never lie to your guests. Second of all, it is just a poor reflection on your hotel and you are known as a five-star hotel. After our stay, I called the hotel asking for the contact details of the General Manager as I was furious with Simehed's behaviour. The guy who answered said he didn't know his GM's contact details. How can you not know your GM's contact in a hotel?? After that, he said he was busy and had things to do and hung up on me. He continued to hang up on me two more times and after that didn't even bother picking up the phone. Karawan Riad, your hotel may have a five-star interior, but I wouldn't even give one star for your staff service. I've stayed in many hotels around the world and yours has the worst service. Very disappointing! You may want to retrain your staff or get better ones. The only person who helped us a lot during our stay there was a staff named Nezha. She was very professional and sympathetic to our distress and she deserves to be commended for it. And because of her, I decided not to give one star.…
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Awesome , attentive to all your needs , a hidden gem ,recommend to do the full HAMMAM and massage ,, the best👍👍👍 kudos to “LAMIAE” she’s outstanding, overall great experience great hotel will definitely recommend it
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I had a wonderful stay at Karawan Riad & am so glad I chose it for my stay in Fes. A former palace (17thC), it is majestic & palatial, sympathetically & lavishly decorated to combine historic, local authenticity with 21stC luxury & mod cons. With just 7 suites, it is a very boutique, personalised experience, & the wonderful staff could not have been more helpful & gracious. My suite, Demani, was absolutely stunning, the decor having an African Safari feel, with animal sculptures, skins etc. It was really spacious, with a living area & writing room, in addition to the stylish bedroom & bathroom with sunken bath. The highlight of Demani Suite is its own little roof terrace, where I had breakfast & dinner on some days, quite magical, as the wraparound views are incredible. The Riad has a gastronomic restaurant & food was delicious. You can opt to dine in-room, or in one of a variety of areas of the hotel. Karawan is located in the Andalous quarter of the Medina & staff will accompany you through the winding labyrinth of alleys to your destination, & it is well placed for taxi pick ups. I highly recommend this excellent accommodation to you, & would most definitely return.…
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Date of stay: June 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
The service at Karawan was excellent. From arranging tours, drivers and meals the staff was unbelievably helpful in every way possible. The riad is very beautiful and rooms very large and well appointed. I look forward to returning.
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
We stayed 4 days at Karawan hotel in early June. The grounds and the decor were exceptional, and the roof top had incredible views of the media. The immaculate rooms are very spacious and well designed. the air conditioner was both strong and quiet for a good nights sleep in those amazing sheets. The breakfast was beyond plentiful and a fresh mix of salty, sweet, Moroccan and continental finds. We had dinner there every night and loved the Moroccan options with all the home made accompaniments. Kudos to the chef! The true gem is the the Karawan was the amazing hospitality and attention that all staff showed us. We looked forward to our nightly exchanges with sweet & well spoken Mohammed. We will miss them! Highly recommend!
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We spent 2 nights at the Karawan Riad and wish we could have spent more. Everyone was amazing helpful, courteous, and accommodating. The layout of the room was the definition of class. Great food, scenery, and accommodations. We had 2 massages (one the Hamare) and both Mdunia and Lamiae were wonderful. If you are coming from the USA, you would pay 3-4 times what you pay here and for just as great a service. We can’t wait to return.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My husband and I stayed at Karawan Riad in Fes at the end to our trip to Morocco. We spent 3 amazing nights. Karawan Riad is beautiful and perfectly located in The Medina. The Medina in Fes is one of the most beautiful ones in Morocco. Karawan Riad is not only beautiful but it offers all of the comfort that you find at 5 stars hotels. Our room was spacious and uniquely decorated. One of the most beautiful rooms we have stayed. Besides the beauty of Karawan Riad, what makes this place truly exceptional it is the staff that works there. We were contacted by Otmane before we arrived to Karawan Riad. He made sure that we had an amazing time while at Karawan Riad and Fes. He is truly caring and very attentive. Otmane us really exceptional!!! The staff in charge of dining was also amazing. The food was really delicious. I highly recommend the breakfast and the Moroccan dinners, you will not be disappointed. What we enjoy the most was the spa. You must try it while you are at Karawan Riad. We had massages with Lamiae. She is amazing, one of the best masseuses ever!!! Karawan Riad has a beautiful library as well. We enjoy spending time reading there after our dinners. It is a beautiful library. I don’t really write reviews but I was so impressed by this place that I have no doubt that anyone who chooses to stay here will not be disappointed. It is truly a great place. I have stayed in amazing hotels around the world and Karawan Riad is definitely one that I will never forget and will for sure come back again.…
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$229 - $471 (Based on Average Rates for a Standard Room)
LOCATION
MoroccoFès-MeknesFes
NUMBER OF ROOMS
7
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Claim Your Listing Frequently Asked Questions about Karawan Riad
Which popular attractions are close to Karawan Riad?
Nearby attractions include Perfect Travel Excursions (0.04 miles), Morocco Local Holidays (0.3 miles), and R’Cif Market (0.2 miles).
What are some of the property amenities at Karawan Riad?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Karawan Riad?
Top room amenities include air conditioning, blackout curtains, and a desk.
What food & drink options are available at Karawan Riad?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Karawan Riad?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Karawan Riad?
Conveniently located restaurants include Restaurant Ouliya, Les saveurs de Riad Fes Maya, and Darori Resto.
Does Karawan Riad have an airport shuttle?
Yes, Karawan Riad offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Karawan Riad have airport transportation?
Yes, Karawan Riad offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Karawan Riad?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Karawan Riad?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.
Are there any historical sites close to Karawan Riad?
Many travelers enjoy visiting Glaoui Palace (1.1 miles), Kairaouine Mosque (Mosque of al-Qarawiyyin) (0.4 miles), and Chouara Tannery (0.4 miles).