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About
#38 of 161 hotels in Fes
Location
4.1
Cleanliness
4.8
Service
4.5
Value
4.2
Travelers' Choice
Centrally located on a hill between the Medina and the New Town - Hotel Sahrai offers unparalleled views of the city and its surroundings. Its unique location is easily accessible by car and convenient for both business and leisure travelers.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Infinity pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Coffee / tea maker
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
Languages Spoken
French, Arabic
Hotel links
Location
65Somewhat walkable
Grade: 65 out of 100
12Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
Contact
Bab Lghoul, Dhar El Mehraz, Fes 30000 Morocco
Getting there
Rental CarsSee all Fes rental cars
728Reviews16Q+A65Room tips
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A hotel in a garbage dump. This hotel is amidst a large construction zone with work going on close by. The access roads are dangerous. The ground is landfill with visible rubbish snd filth. Access is difficult. There is nothing to walk to here. You will need to go 25 minutes to find civilisation. At night dogs and youths roam nearby. Shouting and barking. Please stay safe.
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Date of stay: March 2023Trip type: Traveled on business
Room Tip: Try somewhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hôtel Sahrai Management, Autre at Hotel Sahrai
Responded 1 week ago
Dear Mr. Maynardf, We would like to thank you for choosing Hotel Sahrai and for taking the time to leave a review regarding your experience. We do our best to satisfy customers and are sincerely sorry that this was not your case. Unfortunately the municipal renovations are beyond our control but we try our best to have our guest enjoying the hotel once inside with our restaurants, spa and our gym that is open 24 hours to allow you to exercise at any time. All the team is looking forward to welcoming you back to Hotel Sahrai when you next come to Fez in a better environment to enjoy the full Sahrai Experience. Best Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
This is a beautiful hotel in wonderful location with views overlooking the Medina. They give you the 5 star experience that you expect. The pool was beautiful and the bars and restaurant were excellent. Zineb was the most accommodating host we have encountered in a very long time. We had an unfortunate incident with a different hotel so we called the Hotel Sahari and were lucky enough to be out in touch with Zineb. She immediately took care of us, gave us beautiful rooms and arranged transportation from the other hotel. We cannot recommend this hotel more. You will not be disappointed.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hôtel Sahrai Management, Autre at Hotel Sahrai
Responded Sep 1, 2022
Dear Roberta, We would like to thank you for having chosen the Sahrai Hotel for your stay in Fez and for your nice comment about it. We are more than delighted to know that you had a good time with us. We are happy to have met your expectations and to have made your stay in Fes as magical as we could. Also thank you for the nice comment regarding Zineb, it was a pleasure for her to get in touch with you and sh'es really happy to read your comment! All the team is looking forward to welcoming you back to Hotel Sahrai when you next come to Fez! Best regards, The Managemen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On balance gave 4 stars. On a group tour and we had a bus to take us everywhere. Its outside of tourist area and there is major construction happening around hotel so its not somewhere you walk around. Inside the hotel is very modern and luxurious. I was on 1st floor and suspect higher floors are better. No view and a bit noisy. My first room had an awful smell. 014. They moved me down hall to 011 and it was much better but the room felt a bit smaller. The split bathroom and see through shower/sink part can be weird of you are traveling as a couple. Moroccan restaurant was better than french restaurant. My preference is to stay more central but as a place to sleep as you are touring it was fine.
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Date of stay: February 2023Trip type: Traveled with friends
Room Tip: Stay on higher floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hôtel Sahrai Management, Autre at Hotel Sahrai
Responded Feb 13, 2023
Dear Ellen, We would like to thank you for having chosen the Sahrai Hotel for your stay in Fez and for your feedback about it. We are delighted to know that you had a good time with us at the Sharai and that you enjoyed the Moroccan restaurant. Regarding the newly developing urban renewal area, we are sorry that this has prevented you from walking around. Unfortunately the municipal renovations are beyond our control but we try our best to have our guest enjoying the hotel once inside with our spa and our gym that is open 24 hours to allow you to exercise at any time. All the team is looking forward to welcoming you back to Hotel Sahrai when you next come to Fez! Best regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very elegant and tasteful and attention to detail is out of the world. Zineb and Mohammed were simply terrific as well as the entire team. Beautiful architecture and also the food was delicious. It's in the old city of Fez and around some construction sites but once you are there it's bespoke luxury. They made my birthday so special and one day i was a bit unwell they sent me orange juice tea on the house. Loved the nougat sweet! . The car service they arrange is too good. Specially the chauffeur Mourad who drove to Chef Chaouen, Volubilis and Meknes. Highly recommend
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
Room Tip: I had a room with an amazing view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hôtel Sahrai Management, Autre at Hotel Sahrai
Responded Feb 13, 2023
Dear Sherebanu, We would like to thank you for having chosen the Sahrai Hotel for your stay in Fez and for your nice comment about it. We are more than delighted to know that you had a good time with us. We are happy to have met your expectations and to have made your stay in Fes as magical as we could especially during your birthday. All the team is looking forward to welcoming you back to Hotel Sahrai when you next come to Fez! Best regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the coolest, best digs on our 2 week Moroccan trip. Food was stellar, the night view of Fes spectacular. Just don't expect to go jogging or walks after dark - in a newly developing urban renewal area.
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hôtel Sahrai Management, Autre at Hotel Sahrai
Responded Jan 15, 2023
Dear Mr. John, We would like to thank you for having chosen the Sahrai Hotel for your stay in Fez and for your nice comment about it. We are more than delighted to know that you had a good time with us. We are happy to have met your expectations and to have made your stay in Fes as magical as we could. Regarding the newly developing urban renewal area, we are sorry that this has prevented you from jogging outside, unfortunately the municipal renovations are beyond our control but we have a gym open 24 hours to allow you to exercise at any time. All the team is looking forward to welcoming you back to Hotel Sahrai when you next come to Fez! Best regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic hotel located in the old city of Fez. Besides the construction surrounding the hotel, the Sahrai hotel is beautiful with amazing architecture. The attention to detail and comfort is outstanding. The hotel has an amazing breakfast that is usually included. There are two restaurants that are first rate with one being a rooftop restaurant/bar.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hôtel Sahrai Management, Autre at Hotel Sahrai
Responded Jan 15, 2023
Dear Mr. Arman We would like to thank you for having chosen the Sahrai Hotel for your stay in Fez and for your nice comment about it. We are more than delighted to know that you had a good time with us. We are happy to have met your expectations and to have made your stay in Fes as magical as we could. Thank you also for the comment regarding the food/bar, glad you liked it. All the team is looking forward to welcoming you back to Hotel Sahrai when you next come to Fez! Best regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
True designer hotel (Christophe Pillet) which is relaxing and enjoyable. We had to switch rooms during our stay because we had two separate bookings and the guest relations manager made it seamless. The location up on a hill provides an amazing view of Fes, but it is a 10 minute drive to be dropped off at the medina gates. When making dinner plans, the guest relations manager was extraordinarily helpful in confirming our interests and finding available restaurants.
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Date of stay: December 2022
Value
Service
Sleep Quality
Room Tip: Go for the View rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hôtel Sahrai Management, Autre at Hotel Sahrai
Responded Jan 15, 2023
Dear Guest, We would like to thank you for having chosen the Sahrai Hotel for your stay in Fez and for your nice comment about it. We are more than delighted to know that you had a good time with us. We are happy to have met your expectations and to have made your stay in Fes as magical as we could. Our Guest Relation is really glad to read your review. All the team is looking forward to welcoming you back to Hotel Sahrai when you next come to Fez! Best regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spend Christmas Day and Boxing Day at this hotel. Finding the way to hotel is kind of adventure. Hotel is surrounded by building sites. Dusty dirt road. There is no way you can step outside the hotel and walk around. We asked for extra coffee capsules by room service, the receptionist said we have to pay for it, or wait for next day, because each room only has two capsules per day. I asked for a city map, was told they don’t have it. After furious complain finally they did bring them to the room. Second night we dined at the Moroccan restaurant at the hotel, service is absolutely poor, took half hour in ordering food, an hour until we get the drinks, after three times asking for napkins, 40minutes later they brought them. We were not the only guests who are complaining. It supposed to be a five star hotel, but the service is very disappointing.…
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hôtel Sahrai Management, Autre at Hotel Sahrai
Responded Jan 15, 2023
Dear Mrs. Ying, We are sincerely sorry that your stay did not meet your expectations. As discussed together with you at the restaurant during your last dinner on Monday night, we are totally in agreement with the fact that the service delivered that night does not correspond to what we are used to offering, especially in a 5 star hotel. It was the first time since our opening that we encountered this type of problem and please note that all the teams held responsible have paid for their mistakes. We have also offered new training to them and we hope to have the honor of welcoming you back one day so that you can observe the difference and enjoy a dinner in a 5-star hotel restaurant worthy of the name. Regarding the renewal work outside the hotel, it's unfortunately out of our control but it should be finished very soon and it will make the hotel area even more convenient to access. Sincerely Yours, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is located in the midst of a gigantic building site, our taxi driver couldn’t even find a way through it. Around the building site there are abundant heaps of plastic rubbish. The hotel itself is mediocre, with limited communal areas. The restaurant got very cold in the evening, as it was insufficiently heated. The price of the rooms at close to USD 500/ night is exorbitant for what you get. You thought of coming to Fez to enjoy the atmosphere of the medina? Then you should stay a million miles away from this hotel. Go to Riad Fes instead, which costs the same and is full of charm.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hôtel Sahrai Management, Autre at Hotel Sahrai
Responded Jan 15, 2023
Dear Mr. Lucas, We are sincerely sorry that your stay did not meet your expectations. Please note that your review has been shared with the relevant teams in order to work on it. Regarding the Medina, our hotel is not sold as being in the heart of the medina but as a hotel allowing you to escape the tumult of the medina and enjoy its view. We obviously recommend to our guest wishing to feel the atmosphere of the medina to stay in our sister property the Riad Fes. Regarding the renewal work outside the hotel, it's unfortunately out of our control but it should be finished very soon and it will make the hotel area even more convenient to access. Sincerely Yours, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
A very nice hotel away from the hustle and bustle of the city centre. Great view overlooking Fes and into the mountain ranges. The rooftop bar at night had a very nice ambience to it and the pool was great to lounge around on a hot day with cocktails. Breakfast was a relatively good selection. Spa could only accommodate one person at a time.
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hôtel Sahrai Management, Autre at Hotel Sahrai
Responded Jan 15, 2023
Dear Guest, We would like to thank you for having chosen the Sahrai Hotel for your stay in Fez and for your nice comment about it. We are more than delighted to know that you had a good time with us and that you enjoyed our F&b spots. Regarding the Spa yes at the time you came we had availability for one person at a time as we were almost fully booked but when you book in advance we can accomodate until 4 persons at a time. All the team is looking forward to welcoming you back to Hotel Sahrai when you next come to Fez! Best regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$238 - $316 (Based on Average Rates for a Standard Room)
LOCATION
MoroccoFès-MeknesFes
NUMBER OF ROOMS
50
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Claim Your ListingHOTEL SAHRAI - Updated 2023 Prices & Reviews (Fes, Morocco)
Frequently Asked Questions about Hotel Sahrai
Which popular attractions are close to Hotel Sahrai?
Nearby attractions include Centre de Formation Dans le Metiers de l'Artisinat (0.2 miles) and Meilleure Poterie De Fes (0.2 miles).
What are some of the property amenities at Hotel Sahrai?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotel Sahrai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Sahrai?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Sahrai?
Conveniently located restaurants include Le Relais de Paris, Jawharat, and Jungle.
Are there opportunities to exercise at Hotel Sahrai?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hotel Sahrai have airport transportation?
Yes, Hotel Sahrai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Sahrai?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Sahrai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Sahrai?
The staff speaks multiple languages, including French and Arabic.