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Palais Ommeyad Suites & Spa

#75 of 199 B&Bs / Inns in Fes
Certificate of Excellence
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64 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Southampton, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 15, 2016

Situated in the old part of Fez this hotel puts you right in the heart of the bustling city, yet tranquillity hits you as soon as you enter reception. Staff were friendly and helpful (although waitress gave us a menu then took it away as we were 'on a set menu' as we were part of a tour group). Our... More 

Helpful?
Thank Keith M
oussama a, Directeur général at Palais Ommeyad Suites & Spa, responded to this review

Dear traveler, First of all, thank you for sharing your experience that seems to be satisfactory overall. Palais Ommeyad Suites & Spa will be ready to welcome you again with more satisfaction. When you will have the opportunity to come back to Fes; do not hesitate to contact us, we will be so glad to host you again. Hoping to... More 

2 reviews
5 of 5 stars Reviewed May 13, 2016

I enjoyed my experience here. The staff is extremely friendly and helpful. They are very keen on helping the guests and proactively identifying the needs. I found the facilities to be top class. They have really good service to accompany that. I ate here and I particularly liked the dishes served on the traditional Moroccan menu. Great attention to detail,... More 

Helpful?
Thank RoTheTravellee
oussama a, Directeur général at Palais Ommeyad Suites & Spa, responded to this review

Dear traveler, Thank you first for sharing your experience that seems to be satisfactory overall. In addition our staff was very glad to read your comment on Tripadvisor. They will be ready to welcome you again with more satisfaction.Our aim is to retain you and to answer to all your needs. If you had the opportunity to come back to... More 

Phoenix, Arizona
Level Contributor
167 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed October 23, 2015

This riad-style hotel is the perfect luxurious taste of a more authentic Morocco than you get at the Sofitels where we stayed in other cities. It has dark hallways lined with intricate tile, stained glass windows, pierced metal light fixtures, and layouts and furnishings that vary with every room. It is full of imperfections that only add to its charm;... More 

Helpful?
Thank Laene
oussama a, Directeur général at Palais Ommeyad Suites & Spa, responded to this review

Dear customer, Thank you so much for taking the time to share your experience In Palais Ommeyad here on Trip advisor. Reading your comment, I’m really glad to read all the description you made of every single corner of the palace, it shows that you were very captivated by the style we chose and it makes us very happy. Please... More 

Cincinnati, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 19, 2015

A property connected to the hotel is owned be a so called Prince. He holds parties frequently. They start at 11:00 pm and end at 3:00 am. The live band is so loud that you WILL NOT SLEEP!!! The hotel has NO ability to control this noise and they do not know the schedule of parties. We were forced to... More 

Helpful?
Thank Tim M
oussama a, Directeur général at Palais Ommeyad Suites & Spa, responded to this review

Dear customer , I want to thank you first for your feedback That night we had an exceptional evening, and you were well aware before. being conscious of the inconvenience occasioned, we grant you the night free this gesture is not enough for the dessiper discontent. I still want to fully apologize for that night. However, I would be delighted... More 

San Diego, California
1 review
5 of 5 stars Reviewed September 27, 2015

A friend and I recently stayed at Palais Ommeyad in Fés and were extremely pleased. The decor is stunning and the staff very helpful and professional! We took hundreds of photos of the luxuriously decorated lobby and restaurant areas and our room. Everyone beginning with the doorman, reception and entire staff went out of their way to accommodate us. One... More 

Helpful?
Thank Dawn G
oussama a, Directeur général at Palais Ommeyad Suites & Spa, responded to this review

Dear customer, Thank you very much for your appreciation and devotion for our hotel, Our team is at your disposal to welcome you again in our magnificent palace to offer you our great services, Have a nice day! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 3, 2015 via mobile

We startend and finished our Tour through Morocco at Omeyade and were both times very satisfied. The suites with opposing bedrooms were a joy! The breakfast was really plentiful and the staff always friendly.

Helpful?
1 Thank Lutz R
oussama a, Directeur général at Palais Ommeyad Suites & Spa, responded to this review

Dear client, thank you so much for the deeper appreciation you express to our palace “Palais Ommeyad suites & Spa”. We are grateful for the pleasure of serving you and meeting your printing needs and we look forward to see you again in our hotel. Best regards More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

Fantastic Riad. We went for a long weekend in May 2013 (Trip Advisor wouldn't let me select 2013) and were the only guests in the hotel for the first two days! The staff took excellent care of us and ensured we had a wonderful time. Breakfast was included, and what a treat it was. There were plates and plates of... More 

Helpful?
1 Thank speacock89
oussama a, Directeur général at Palais Ommeyad Suites & Spa, responded to this review

Dear customer, we are glad you spend an excellent holidays in our hotel, we are also glad you liked the Moroccan products and culture. Counting you among our customers is something for which we are especially grateful and our team will always take care of your needs anytime you want to come back. Best regards More 

UK
Level Contributor
318 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed February 8, 2015

From the welcome large bowl of fruit in our room to the service of the staff, we could not fault this riad. The wifi is the best we have experienced whilst staying in Morocco. The architecture, traditional designs and the contemporary Matisse wall mural in the garden were beautiful. Weonl ate here as it is a little distance from town,... More 

Helpful?
1 Thank Jin6x
oussama a, Directeur général at Palais Ommeyad Suites & Spa, responded to this review

Dear customer, thank you for the time you spent to share your experience in Palais Ommeyad suites & Spa. We are really glad you liked the architecture and the design of the palace. We are always reserving you an excellent service quality as much as an exceptional welcome for your next visits. More 

Bucharest, Romania
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 25, 2015

My impressions are compared to other locations in the same class ”Riad Palais”. I stayed five nights in this Riad. I was impressed by the details of traditional Moroccan architecture. This Riad with historical name, Ommeydes are the first major Muslim dynasty, is located a few kilometers from Fes downtown. That does not matter because Medina of Fes and others... More 

Helpful?
2 Thank Nicolae R
oussama a, Directeur général at Palais Ommeyad Suites & Spa, responded to this review

Dear customer, Thank you first for visiting our palace. Therefore, it was a great pleasure to welcome you. On one hand, we are very happy to notice that you appreciate the style, the courtyard and the location of our palace, which is near to the wonderful medina of Fez. On the other hand, we promise you that we are trying... More 

Brockville, Ontario, Canada
Level Contributor
65 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed January 18, 2015

This location set the standard of service we judged all other locations in Morocco against. While there was a large language barrier the staff at this Riad ensured everything we asked was looked after. The food and service is outstanding and leaves no reason for one to venture out to eat in the evening. The rooms are wonderful, large, clean... More 

Helpful?
Thank Michael A
oussama a, Directeur général at Palais Ommeyad Suites & Spa, responded to this review

Dear client, Thank you first for sharing your experience that seems to be satisfactory overall. In addition and as you said, our palace offers outstanding products and services, either for accommodation or catering. Thus, it is with great pleasure that we learned your satisfaction and gratitude. Hoping to see you again in a future stay, we assure you our best... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
RIAD OMMEYAD PALACEAssociating authenticity and modernity, OMMEYAD palace situated in the heart the most lovely Medina of the Arab world, classified with the inheritance world of humanity by the UNISCO, will transport you in a fairy-like world of Thousand and one Night.OMMEYAD Palace equipped with 28 suites and 4 luxury rooms furnished with all sorts of comfort: Jalousies and /or bath tubs with hydro massage. It offers you a fascinating framework of Andalusia -Arab style. ... more   less 

Additional Information about Palais Ommeyad Suites & Spa

Address: 48 Zenjfour Bab Guissa, Fes 30000, Morocco
Location: Morocco > Fes-Boulemane Region > Fes
Price Range: $133 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palais Ommeyad Suites & Spa 5*
Number of rooms: 32
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