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Palais Ommeyad Suites & Spa

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#64 of 209 B&Bs / Inns in Fes
Certificate of Excellence
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1 room 2 adults 0 children
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Palais Ommeyad Suites & Spa
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78 Reviews from our TripAdvisor Community

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Showing 33: English reviews
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Reviewed 5 days ago NEWvia mobile

This hotel is awesome. We were greeted with a welcome reception that included mint tea and pastries. The staff is quite friendly and very helpful. Loved the decor and 2-room suite. Will definitely stay again.

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Helpful?
Thank Erica W
Halifax, Canada
Reviewed 1 week ago

I stayed here for 2 nights and i couldn't wait to leave. The staff were very nice, and tried hard, but the rooms were very uncomfortable. Its fine to have the local atmosphere but i still need to sit in a comfortable chair, and not a low and deep couch, I need good lighting, and fast internet. All that being...

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Thank JudyF2234
Littleborough, United Kingdom
Reviewed November 3, 2016

Our group had the pleasure of being booked into this riad for three nights. The 'room' was in reality a suite, with separate sitting room, bedroom and bathroom. The suite was immaculately clean, the furnishings were traditional and it was good to be able to open the shuttered windows to look over the internal courtyard and its pool. Two dinners...

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Thank KBofLB
oussama a, Directeur général at Palais Ommeyad Suites & Spa, responded to this review

Dear customer, It’s a great pleasure for us to see our customers satisfied with the quality of our services. Therefore, our staff is very pleased that you and your group have enjoyed your stay with us. Waiting for the pleasure to welcome you again, please accept our best greetings. Best regards ALAMI Oussama

Reviewed October 24, 2016

Such an amazing palace, great reception by a young English lady. The room was so charming as well as the decoration. I was sick and the room service took a good care of me. They served me food to my room and it was so delicious I still taste it in my mouth. I can't wait to comeback to Morocco...

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Thank Isabelle a
oussama a, Directeur général at Palais Ommeyad Suites & Spa, responded to this review

Dear Customer, Palais Ommeyad would like to thank for sharing your experience through TripAdvisor Also, we will be happy to host you again with more satisfaction. Whenever you come back to Morocco especially to Fes; don't hesitate to contact us, we will be so glad to host you again. Hoping to see you again, Sincerely, ALAMI Oussama

Washington DC, District of Columbia
Reviewed October 10, 2016

While visiting Fes, September 2015, I stayed in Palais Ommeyad, a charming Riad. Apart from the beautiful architecture, staff are generally very nice. One of the many beautiful memories from this stay was the beef tarjine with prunes and apricot. One of the most delicious meal I have ever had in my life. The chef for the hotel is obviously...

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1Thank Molouge
oussama a, Directeur général at Palais Ommeyad Suites & Spa, responded to this review

Hello Dear traveler, First of all, thank you for sharing your experience through TripAdvisor Palais Ommeyad Suites & Spa will be happy to welcome you again with more satisfaction. When you will have the opportunity to come back to Morocco especially to Fes; do not hesitate to contact us, we will be so glad to host you again. Hoping to...

Southampton, United Kingdom
Reviewed June 15, 2016

Situated in the old part of Fez this hotel puts you right in the heart of the bustling city, yet tranquillity hits you as soon as you enter reception. Staff were friendly and helpful (although waitress gave us a menu then took it away as we were 'on a set menu' as we were part of a tour group). Our...

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1Thank Keith M
oussama a, Directeur général at Palais Ommeyad Suites & Spa, responded to this review

Dear traveler, First of all, thank you for sharing your experience that seems to be satisfactory overall. Palais Ommeyad Suites & Spa will be ready to welcome you again with more satisfaction. When you will have the opportunity to come back to Fes; do not hesitate to contact us, we will be so glad to host you again. Hoping to...

Reviewed May 13, 2016

I enjoyed my experience here. The staff is extremely friendly and helpful. They are very keen on helping the guests and proactively identifying the needs. I found the facilities to be top class. They have really good service to accompany that. I ate here and I particularly liked the dishes served on the traditional Moroccan menu. Great attention to detail,...

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Thank RoTheTravellee
oussama a, Directeur général at Palais Ommeyad Suites & Spa, responded to this review

Dear traveler, Thank you first for sharing your experience that seems to be satisfactory overall. In addition our staff was very glad to read your comment on Tripadvisor. They will be ready to welcome you again with more satisfaction.Our aim is to retain you and to answer to all your needs. If you had the opportunity to come back to...

Phoenix, Arizona
Reviewed October 23, 2015

This riad-style hotel is the perfect luxurious taste of a more authentic Morocco than you get at the Sofitels where we stayed in other cities. It has dark hallways lined with intricate tile, stained glass windows, pierced metal light fixtures, and layouts and furnishings that vary with every room. It is full of imperfections that only add to its charm;...

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Thank Laene
oussama a, Directeur général at Palais Ommeyad Suites & Spa, responded to this review

Dear customer, Thank you so much for taking the time to share your experience In Palais Ommeyad here on Trip advisor. Reading your comment, I’m really glad to read all the description you made of every single corner of the palace, it shows that you were very captivated by the style we chose and it makes us very happy. Please...

Cincinnati, Ohio
Reviewed October 19, 2015

A property connected to the hotel is owned be a so called Prince. He holds parties frequently. They start at 11:00 pm and end at 3:00 am. The live band is so loud that you WILL NOT SLEEP!!! The hotel has NO ability to control this noise and they do not know the schedule of parties. We were forced to...

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Thank Tim M
oussama a, Directeur général at Palais Ommeyad Suites & Spa, responded to this review

Dear customer , I want to thank you first for your feedback That night we had an exceptional evening, and you were well aware before. being conscious of the inconvenience occasioned, we grant you the night free this gesture is not enough for the dessiper discontent. I still want to fully apologize for that night. However, I would be delighted...

San Diego, California
Reviewed September 27, 2015

A friend and I recently stayed at Palais Ommeyad in Fés and were extremely pleased. The decor is stunning and the staff very helpful and professional! We took hundreds of photos of the luxuriously decorated lobby and restaurant areas and our room. Everyone beginning with the doorman, reception and entire staff went out of their way to accommodate us. One...

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Thank Dawn G
oussama a, Directeur général at Palais Ommeyad Suites & Spa, responded to this review

Dear customer, Thank you very much for your appreciation and devotion for our hotel, Our team is at your disposal to welcome you again in our magnificent palace to offer you our great services, Have a nice day!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
RIAD OMMEYAD PALACEAssociating authenticity and modernity, OMMEYAD palace situated in the heart the most lovely Medina of the Arab world, classified with the inheritance world of humanity by the UNISCO, will transport you in a fairy-like world of Thousand and one Night.OMMEYAD Palace equipped with 28 suites and 4 luxury rooms furnished with all sorts of comfort: Jalousies and /or bath tubs with hydro massage. It offers you a fascinating framework of Andalusia -Arab style. ... more   less 

Additional Information about Palais Ommeyad Suites & Spa

Address: 48 Zenjfour Bab Guissa, Fes 30000, Morocco
Location: Morocco > Fes-Boulemane Region > Fes
Price Range: $129 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palais Ommeyad Suites & Spa 5*
Number of rooms: 32
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Questions & Answers

Here's what travelers have asked, with answers from Palais Ommeyad Suites & Spa staff and other travelers.
1 question
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Edmonton, Canada

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Questions? Get answers from Palais Ommeyad Suites & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I didn't see one that wasn't good!”
 of 5 bubbles 62elizabethl, Nov 14, 2014 | Read review
“Rooms are spacious but can have some disturbs due to songs they play at restaurant at nights.”
 of 5 bubbles RicardoJNoronha, Jan 27, 2014 | Read review
“All the rooms have different styles so it's worth looking at several if you can.”
 of 5 bubbles DianaL942, Mar 9, 2013 | Read review
“Get a Pool side view!!”
 of 5 bubbles chrishotelnet, Jan 23, 2013 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question