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Palais Medina & Spa

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Palais Medina & Spa
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421 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Cardigan, United Kingdom
Reviewed 5 days ago NEW

Rooms far too hot. Temperature controlled centrally, air conditioning switched off for winter in November and heating on.The shower was very difficult to operate to the point of being dangerous.The food was poor and dinner was cold. Definetly not a 5 star hotel.

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Thank 80wanderer
Reviewed 1 week ago NEW

Overpriced and disappointing for a 5-star hotel. The website says that the internal pool is warm, but they told us it actually gets cold in the winter (???) and they charge 200 DH for using it! I have been to 3- and 4-star hotels whose pools' heaters were working and were free. Food is average for the price charged, and...

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Thank Cassia M
London, United Kingdom
Reviewed 3 weeks ago via mobile

This is a great hotel, spacious, beautiful pools and very modern..it is within walking distance of McDonald's and Borj Fes and quite close to the Medina. Great value for money, highly recommend going in the summer as they gave beautiful cabanas to relax in. Meet door is the Actors night club which isn't the best but it's literally next door.

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Thank yazi1
Atlanta, Georgia
Reviewed 3 weeks ago

Our room was dated but big, a lot of things did not function and required service; TV, phone (never did work), re frig. Slow elevators. Section of the city very quiet and no restaurants. The hotel is designed to handle conferences and weddings not much on personnel service. The front desk was very slow and not very acknowledgable about your...

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1Thank garythegut
UK
Reviewed 3 weeks ago

I stayed there for 2 nights. The rooms are nice and the bed is comfortable. The bathroom is nice and clean. Reception staff are nice and friendly. Breakfast is good and the dinner was good. Alcohol is expensive.

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Thank nprasad
Calgary, Canada
Reviewed 3 weeks ago

Got a great room with a view of the pool and amazing landscape. But there was so many things wrong with the room: the balacany door won't lock, the safe doesn't work, and the air conditioning is useless. But we called the front desk and they came right away and fixed everything. The food was very good, but the service...

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Thank Jehad A
Portsmouth, Virginia, USA
Reviewed October 16, 2016

I stayed as part of a tour group. The bathroom had mild, frayed towels large cops in the ceramic soap dishes,tape on the hair dryer....all items that I certainly do not want to pay for in a hotel. Many of my fellow grave loo ers had worst experiences. The bed was comfortable however this property needs a makeover.

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2Thank J P
St. John's, Canada
Reviewed October 12, 2016

We spent two nights here as part of a group tour. The hotel initially looks quite nice, is in a beautiful setting, and has a nice outdoor pool area at the back. Our room was very large with a nice balcony. Unfortunately, that is where the ‘nice’ part abruptly ended. The room was actually in deplorable condition. The coffee table...

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2Thank Retired2gether
Stroud, United Kingdom
Reviewed October 10, 2016

Dining Room ran out of food (Dinner) and failed to replenish Buffet. Furniture removed from public lounges and bar to provide space for a Seminar. Bars closed for similar reason. Advised by Management to go to alternative bare outside Hotel grounds. Failed despite repeated requests to attend to non functioning AC in the room Guests were treated with contempt and...

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1Thank bw922924
cape town, south africa
Reviewed September 28, 2016

The position of the hotel is good, next door to a shopping centre and a 20 - 30 minute walk to the medina. The rooms are small and definitely not 5 star standard, but the beds are nice and comfy. Breakfast was great, no complaints.

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Thank roysergio
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Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
located in Fes, next to the shopping center Borj Fez, the Palace has an outdoor pool and a snack bar with panoramic views of the Jbel Zallagh Hill and the ancient medina. It features a luxury spa center.The Palais Medina & Spa, immersed in an Andalusian garden of 5 hectares, offers rooms and spacious air-conditioned suites with breathtaking views of the medina or the gardens. They are all equipped with a flat-screen satellite TV and a private bathroom.Guests can enjoy international and Moroccan cuisine in one of the 3 restaurants of the hotel. There is also a piano bar and a nightclub.The hotel also offers spa Daniel Youth which offers a heated indoor pool and a range of beauty treatments. Enjoy a relaxing comfortably on the large terrace of Palais Medina overlooking the garden.The hotel is located between the historic town and the new town and 30 minutes drive from Fes International Airport. ... more   less 

Additional Information about Palais Medina & Spa

Address: Avenue Allal El Fassi, Fes 30000, Morocco
Location: Morocco > Fes-Boulemane Region > Fes
Price Range: $88 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palais Medina & Spa 5*
Number of rooms: 147
Reservation Options:
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Hotel Style:
#7 Business Hotel in Fes
#11 Spa Hotel in Fes
#21 Luxury Hotel in Fes
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Questions & Answers

Here's what travelers have asked, with answers from Palais Medina & Spa staff and other travelers.
6 questions
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Questions? Get answers from Palais Medina & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floor facing the pool”
 of 5 bubbles 280jehada, 3 weeks ago | Read review
“View of pool”
 of 5 bubbles 948jp, Oct 16, 2016 | Read review
“Go for pool view”
 of 5 bubbles kamilio, Jul 23, 2016 | Read review
“Over looking the pool is excellent”
 of 5 bubbles Bob2012Sydney, May 30, 2016 | Read review
“Poolside rooms offer the best views.”
  • Lovely views of the sunrise
  • To wake to this view every morning was exceptional
  • The view in the evening was vibrant and beautiful
  • Sunrise through our window
  • Sunrise from our room
 of 5 bubbles ThomasP190, May 24, 2016 | Read review
5 of 5
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