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Palais Medina & Spa

Avenue Allal El Fassi, Fes 30000, Morocco
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365 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Washington, DC
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was our third "5 star" hotel in Morocco (others being in Casablanca and Rabat). Compared to those others, I was very happy with this hotel. Good: friendly and helpful front desk staff and bellhops; relatively clean rooms; huge, spacious, well lit rooms with balconies containing seating; spacious bathrooms with the more convenient hand-held "bidets"; wifi in room worked. Bad:... More 

Helpful?
Thank merconyx
Milwaukee, Wisconsin
Level Contributor
655 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 398 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had come from a riad in the medina and couldn't take the heat, so the pool and air conditioning were very welcome. The free breakfast had lots of choices for bread, cheese, and yogurt. Service was good. Dinners were expensive but everything was good. We got a good price using booking.com and received a room upgrade at check-in. Great... More 

Helpful?
Thank Barbara A
Schertz, TX
Level Contributor
72 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The good: The air conditioning was great and and doesn't go off like the lights, when you take your key out of the slot. The bed was very comfortable and I got an excellent night's sleep. The pool area was quite nice. There was wifi. As far as I know, it is free. It was for our tour group. The... More 

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Thank sandianc
Paso Robles, California
Level Contributor
116 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed June 1, 2016

I stayed in this hotel recently, and it's not bad except for I could never get any hot water to come out of the bathroom faucet or the shower. Plus, the elevators were dodgy. One would not open when it stopped at the lobby floor, so I had to take it up one floor and walk back down. Plus the... More 

Helpful?
Thank Gaz1941

Travelers are raving about these Fes hotels

Sydney
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 30, 2016

The Palais Medina has been one of the best Hotels I have been to in North Africa Not only were the rooms very comfortable, but they had every amenity The Restaurant was superb If you ever go, have the Mixed Salad for lunch It had everything in it, and it was superb The Chef must be one of the best... More 

Helpful?
Thank Bob2012Sydney
Melbourne
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed May 30, 2016

On the second day of our stay: No towels after room cleaned, called housekeeping twice, gave up waiting after an hour as had to go out. Carpet was not vacuumed Dirty glasses not washed Shower head damaged Front of knob missing from bath tap.

Helpful?
Thank Caddy60
Barcelos, Portugal
Level Contributor
89 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 29, 2016

Very clean and functional on Moroccan standards. The restaurante is very pleasant despite the short options on the included buffet. Nice bar but with different prices of the restaurant on the beverages.

Helpful?
Thank Galos_Airo
Cambridge, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 24, 2016

We arrived late in the evening to find that our room was unavailable due to "Technical" problems and were given the option of moving for one night to a superior hotel not too far away. It was late, we were tired and hungry and eventually delivered at the other hotel. It was difficult, as we knew we would be moving... More 

Helpful?
Thank Thomas P
Cambridge, England, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 24, 2016

A very clean, beautiful hotel. All staff provide excellent customer service. The rooms are spacious and luxurious. Lovely pool and surrounding area. Breakfast had a good selection of foods for everyone.

Helpful?
Thank CJBcambs
brasschaat, belgium
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 19, 2016

First day: souper: very limited choice. Probably the cook was on holiday. Next morning: extended breakfast. No remarks. Next evening: souper: the cook was back. Choice was like to be expected in a 5-star hotel. Bathroom had been refurbished lately: spots of plaster and cement all over the place. Not 3 stars worth. Could be much better: that hotel didn't... More 

Helpful?
Thank cwfan
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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
located in Fes, next to the shopping center Borj Fez, the Palace has an outdoor pool and a snack bar with panoramic views of the Jbel Zallagh Hill and the ancient medina. It features a luxury spa center.The Palais Medina & Spa, immersed in an Andalusian garden of 5 hectares, offers rooms and spacious air-conditioned suites with breathtaking views of the medina or the gardens. They are all equipped with a flat-screen satellite TV and a private bathroom.Guests can enjoy international and Moroccan cuisine in one of the 3 restaurants of the hotel. There is also a piano bar and a nightclub.The hotel also offers spa Daniel Youth which offers a heated indoor pool and a range of beauty treatments. Enjoy a relaxing comfortably on the large terrace of Palais Medina overlooking the garden.The hotel is located between the historic town and the new town and 30 minutes drive from Fes International Airport. ... more   less 

Additional Information about Palais Medina & Spa

Address: Avenue Allal El Fassi, Fes 30000, Morocco
Location: Morocco > Fes-Boulemane Region > Fes
Price Range: $83 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palais Medina & Spa 5*
Number of rooms: 147
Reservation Options:
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Hotel Style:
#7 Business Hotel in Fes
#12 Spa Hotel in Fes
#23 Luxury Hotel in Fes
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