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Palais Medina & Spa

Traveler (393)
Room & Suite (301)
Pool & Beach (72)

About

#58 of 113 hotels in Fes
Location
Cleanliness
Service
Value
located in Fes, next to the shopping center Borj Fez, the Palace has an outdoor pool and a snack bar with panoramic views of the Jbel Zallagh Hill and the ancient medina. It features a luxury spa center.The Palais Medina & Spa, immersed in an Andalusian garden of 5 hectares, offers rooms and spacious air-conditioned suites with breathtaking views of the medina or the gardens. They are all equipped with a flat-screen satellite TV and a private bathroom.Guests can enjoy international and Moroccan cuisine in one of the 3 restaurants of the hotel. There is also a piano bar and a nightclub.The hotel also offers spa Daniel Youth which offers a heated indoor pool and a range of beauty treatments. Enjoy a relaxing comfortably on the large terrace of Palais Medina overlooking the garden.The hotel is located between the historic town and the new town and 30 minutes drive from Fes International Airport.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Internet
Indoor pool
Outdoor pool
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Banquet room
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Private balcony
Room service
Minibar
Flatscreen TV
Safe
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Great View
604Reviews
16Q+A
46Room tips
Traveler rating
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Popular mentions
Not worth value for money. No complimentarty water or tissues provided for a 5 star hotel. Breakfast was overpriced. Good pizzas served at the pool restuarant. Next to Borj shopping mall which makes it convenient to get essentials.
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It is a good hotel but the front desk service is poor The service lady at the reception is not professional kind of rude The hotel staff doses not care about customers, they only car about money. The pool is good The food is good Unprofessional staff ruined the whole experience, always acting like if they are doing you a favor. You need to hire professionals of tourism who knows how to talk, act and provide and excellent service to customers. I will not come again
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On arrival we thought this was a beautiful hotel.. The common parts eg the lobby the pool are beautiful but the rooms and service are in need of improvement.the bath is difficult to get into and then you need a degree to work the taps! The bed was not comfortable and there was no laundry bag or towelling robes. The Aircon in the room didn’t work well. But the balcony and the view is gorgeous. The service in the hotel is poor. I waited 25 minutes for a cup of coffee. I would have made one in my room but there was no kettle etc.
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This hotel resembles like a small oasis. The pool was amazing the dining rooms spectacular. One big disadvantage was that the rooms were too small. Spa facilities are available and good.I was expecting more from this hotel. Service was Extremely poor.
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Our group stayed here two nights. I'll start by saying the lobby is beautiful! After that, I have some issues with this place. The water pressure is terrible!! If someone in another room was taking a shower, the toilet wouldn't flush.I was also startled by the fact that there is a metal detector at the entrance, and that they check for explosives under vehicles! (I guess that fits in with the overall vibe in Fes...there were armed guards everywhere on the streets at all hours of the day.) A small group of us went to dinner in the hotel restaurant. One person ordered a vegetarian dish, and another person at the table confirmed it with the waiter in French, just to make sure he understood. When the server brought all of our orders out, he then decides to tell her that they were out of what she ordered!! Talk about poor service! And he had the nerve to make her pay for the soup she had to settle for, which she said wasn't even that good! The bed was comfortable enough for two nights. It is conveniently located right across the street from a mall and a supermarket, as well as other restaurants, so there is that. There are worse places you could stay, but I wouldn't say this is one of my favorites.
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PRICE RANGE
$82 - $181 (Based on Average Rates for a Standard Room)
LOCATION
MoroccoFes-Boulemane RegionFes
NUMBER OF ROOMS
147
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