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About
#19 of 154 hotels in Fes
Location
4.8
Cleanliness
4.9
Service
4.8
Value
4.6
2022 Travelers' Choice Best of the Best
An opulent Riad, conveniently situated net to the major cultural and historical attractions in the ancient medina of Fez. The largest working riad in the ancient city, Palais amani has fourteen bedrooms, nine of which are suites that allow the guests to each have a unique Riad experience and the personal attention that they deserve.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Yoga classes
Bar / lounge
Airport transportation
Conference facilities
Spa
Rooftop terrace
Secured parking
Wifi
Personal trainer
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Rooftop bar
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Massage
Neck massage
Pedicure
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Flatscreen TV
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, French, Spanish, Arabic
Location
Full view
88Good for walkers
Grade: 88 out of 100
20Restaurantswithin 0.3 miles
16Attractionswithin 0.3 miles
Contact
12 derb El Miter, Fes 30000 Morocco
Getting there
Rental CarsSee all Fes rental cars
741Reviews5Q+A100Room tips
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My wife and I stayed at the Palais Amani for 3 nights after transferring there from another hotel in Fes. If we could give a higher rating than excellent, we would. Upon arrival we were upgraded to a bigger suite. It was magnificent. It has a living room area, a huge bedroom area, and an extra large bathroom. Location of Palais Amani was wonderful, only a 3 minute walk from the tannery. It was also maybe a few minute walk to the souks in the other direction. Can't be beat. The food from breakfast to dinner was all top notch. My wife took a cooking class with another couple from Seattle and she enjoyed it very much. I had a hammam treatment plus a massage during their happy hour, and both were very good. The best reason to stay at the Palais Amani were the people who worked there. Loubna, the conciergerie, was very friendly and willing to help out in any aspect needed. If you're thinking of staying at Palais Amani, Loubna will help you before, during and after your stay. She also spoke very good English, which in our case was very helpful. Loubna recommended a French restaurant to go eat one night (outside the medina) and she was right on, it was superb. I think it would be very difficult to find a more comfortable location in Fes to stay, taking into consideration the location, quality, and staff. You will not go wrong by staying at Palais Amani.…
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Palais Amani, Service clients/Réception at Palais Amani
Responded 4 days ago
Dear Don, It has been a real pleasure having you and your lovely wife at our Palais Amani. We are very glad to take time to express our warmest thanks for your kind feedback. Your kind words confirming your satisfaction - with the service, the grounds, the garden, the configuration of the Riad, and the special attention provided throughout your stay- will be proudly shared with Loubna and the entire team. We will remain committed to provide the outstanding and remarkable service Palais Amani is known for. We hope that you will be back again very soon. With our best wishes for you and your family. Sincerely yours, The Palais Amani Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Divine architecture. We love every single design of this hotel. But not the location, which I will explain later. And too bad we were there at the wrong time. Our previous riad in Chefchaouen arranged for our transfer to this hotel. Check in process was quick. We had the best Moroccan tea and biscuits at the lobby. The room was good, they even provided Moroccan babouches slippers. We had dinner at the nearby restaurant. Towards the end of the day 1 of our our stay, we were made to understand that the Moroccan government has decided to suspend flight due to the new omicron variant and that's how our nightmare in Morocco started. The next morning, we talked to every guests on their plans. Breakfast was great. As we are not Europeans, our options were very limited as we need PCR test result to enter most countries and we do not have enought time to reach Marrakech/Casablanca airport on time. The hotel staff was really nice by helping us to purchase the simcard. After several stressful calls to the airlines and embassy, we decided to stay in Morocco instead. We proceeded with our plan to explore the old Medina. We thought we can explore the town on our own as what we did in Chefchaouen. We were wrong! As soon as we left the hotel, we can't even stop to check our phone for navigation (we donwnloaded offline map) as we were continously approached by touters and scammers. We practically run back to the hotel. We then contacted the guide who assisted our car driver to locate the hotel on our arrival to explore the place. We spent the rest of the day at the hotel trying to look for alternative option to leave Morocco. That night I noticed that Turkish airline may have an emergency flight out of Morocco. I just noticed that I have no more credit balance to call them. We went down to the lobby to ask for help. To our surprised there were only us and 1 guard (an old guy who can only speak arabic) left in the hotel. We used google translate to talk to him where he asked us to use the office phone to call the airline call centre in Morocco, however the phone line is not working. The guard was really helpful where he then called the hotel's manager where he helped us first thing in the morning. Although we were the only guests on that morning, they still provided us with huge options for breakfast. We checked out after breakfast with undecided plan. Overall we had a pleasant time at this wonderful hotel and were given great services by all staffs. However, the surrounding area of the medina can really change your experience in Morocco. …
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Date of stay: November 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Palais Amani, Service clients/Réception at Palais Amani
Responded 1 week ago
Dear Nurul, We are very glad to express our warmest thanks for your kind feedback, it has been a real pleasure having you here at our Palais Amani. Your kind words confirming your satisfaction - with the service, the grounds, the garden, the configuration of the Riad, and the special attention provided throughout your stay- will be proudly shared with the entire team. We will remain committed to provide the outstanding and remarkable service Palais Amani is known for. We hope that you will be back again very soon. With our best wishes for you and your family. Sincerely yours, The Palais Amani Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
3 course menu for 450 MAD. Thought we'd end our holiday with a "fine dining experience" as stated on their website. Had alot of lovely tagines and meals in Morocco travelling around the country over the past 13 days, but this was the absolute worst. The quality of the cooking was absolutely dreadful. Told that the chef is a trainee but clearly getting no guidance and the hotel is just living off its name. Starter salad was well over-vinigared. No couscous available even though only 8 main courses on menu. Veg tagine was a tasteless mushy soup with slimy okra. Orange mousse was inedible and fruit pastilla was pastry and stewed apple, too dry to eat. We gave our feedback and were made to feel like we were the problem "nobody else has complained" being the classic! Made to wait to pay our bill while they spoke to a manager about our complaint. Were offered a measly 30% discount (even though 10% was the service charge)!! We paid up as we just wanted to go home in the end but save your money and get a meal for a fraction of the price in the Medina, plenty of lovely restaurants with pretty terraces.…
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: Avoid the restaurant. Nice waiting staff but the food quality does not echo the price.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Palais Amani, Service clients/Réception at Palais Amani
Responded 1 week ago
Dear Guest, Many thanks for your feedback in relation to your recent meal at Eden at Palais Amani Restaurant. We immensely regret to learn about your experience at our Restaurant which was not up to your expectations. We are also saddened by your so excessive comment, as we entirely agree that it's unacceptable to happen since this does not showcase the quality and Hospitality our Palais Amani is known for and that we kept promoting throughout the years; however, we always believe that criticism is always welcome when it is constructive and balanced. We understand that your bad impression was about the main dishes, as you requested to pack the starters to take with you. To better your experience our team also graciously offered a 30% discount on the total bill which represents 50% off on the food menus. Please note, our dear guest, that our clients' satisfaction is our first priority. Hoping we will have the chance to welcome you again very soon and offer you digestif at our Restaurant to improve your experience in Fez, Sincerely yours, Eden at Palais Amani team,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A stay at Palais Amani really is a truly special experience, on so many levels. The first thing you experience upon arrival, and then throughout your time, is the warmth and kindness of the staff and their constant desire to ensure you truly have the greatest time possible. It is clear how proud the team are of their hotel and their city, and that shines through. Palais Amani in itself is a beautiful place to spend time and a fantastic base for exploring the wonders of the historic and special Medina. The rooms are sumptuous but also comfortable, the food delicious and the rooftop areas create a relaxing space to just sit back and soak it all up. There is also a huge amount on offer in the hotel, from yoga to Medina tours and, our favourites, the cookery school and hammam. The cookery school in particular made for an unforgettable (and delicious) experience, with plenty of fun. All in all, we really couldn’t praise our stay enough- thank you so, so much. …
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Palais Amani, Service clients/Réception at Palais Amani
Responded Jun 24, 2022
Dear Chris, We would like to thank you for your kind and warm feedback. We are particularly delighted to learn that we've been part of your Moroccan experience and that the service was up to your expectations and that you appreciated the special attention provided by our staff in every outlet of the hotel. Please be assured that we do everything possible so the guests can feel this level of attention and security. We are all committed to maintain Palais Amani a special place that we will always embrace history and culture. We hope you will be back to us again very soon. Sincerely yours, The Palais Amani Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Palais Amani is a dream on the earth. Fantastic architecture, such a beautiful Riad that is completed by an outstanding staff. My wife and I were greated with an upgrade and our suite was just fantastic, breakfast could have a little more options, but what is available is really savory and delicious. The complimentary fruit, nespresso, tea and morrocan sweets every night are just one more touch that shows how deeply the team cares about their guests. My wife had an issue with a leather jacket she had bought and they tirelesly worked around to help her, even past midnight. A special note to Loubna from the team is worthy, she gave us the best tips in terms of restaurants and programa and ensured reservations, even as we had arrived really late and tired from a long trip, and she mostly managed to keep a restaurant open for us, because it was the best recommendation in terms of typical Morrocan food. PS: Their location at night might be hard to find and the Medina might look spooky, so do not forget to ask in advance for someone from their team to meet you and bring you to the Palace, you will be acompanied by someone with a very long smile.…
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Palais Amani, Service clients/Réception at Palais Amani
Responded Jun 13, 2022
Dear Fernano, We are very glad to express our warmest thanks for your kind feedback, it has been a real pleasure having you and your lovely wife here at our Palais Amani. Your kind words confirming your satisfaction - with the service, the grounds, the garden, the configuration of the Riad, and the special attention provided throughout your stay- will be proudly shared with Loubna and the entire team. Your remarks concerning the breakfast will be definitely taken into consideration. We will remain committed to provide the outstanding and remarkable service Palais Amani is known for. We hope that you will be back again very soon. With our best wishes for you and your family. Sincerely yours, The Palais Amani Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were recommended this place to go for a relaxing relaxing massage and boy were they right. Excellent service, they were even able to accommodate us on the same day we were returning back home. I wish we could have stayed at this hotel as it looks amazing, there is always a next time!
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Date of stay: May 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Palais Amani, Service clients/Réception at Palais Amani
Responded May 27, 2022
Dear Manuel & Carolina, Many thanks for your kind and positive comments. We are very pleased to learn that you enjoyed the service and your Experience at our Les Bains Amani. We are very grateful and will very much look forward to your next visit. Sincerely yours, The Palais Amani Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Palais Amani is simply beautiful. It was the best hotel we stayed at in Morocco. The staff were all excellent — so thoughtful and kind. The room was spacious and comfortable. The breakfast was delicious.
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Date of stay: May 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Palais Amani, Service clients/Réception at Palais Amani
Responded May 25, 2022
Dear Jason, We very much appreciate your comments regarding your stay at Palais Amani. It is always a pleasure to receive such positive feedback. We will share your comments with our team, as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lovely Hammam experience from start to finish - I felt very welcome and very pampered. A visit to Amani feels like a nice luxurious break to a green oasis in the middle of the Medina, the staff were incredibly attentive and lovely (from the reception, to Hammam itself and everyone we came across). It’s also a good introduction to Hammam if you are doing it for the first time or as a tourist in general.
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Palais Amani, Service clients/Réception at Palais Amani
Responded Apr 29, 2022
Dear Jason, We would like to express our gratitude and warmest thanks for your kind and positive comments. It has been a pleasure having you at The Palais Amani and our Les Bains Amani Spa. We are very delighted to learn that you have enjoyed the whole experience at our Spa. The staff would be thrilled to hear such an appreciation. We are looking forward to welcome you again for another enjoyable experience at your Palais Amani. Sincerely yours, Palais Amani Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Totally loved the cooking course we did at Palais Amani today. It started with a relaxed but very informative walk around parts of the souk to buy ingredients with our chef Houssam and facilitator Fatima (both lovely). And then back to the tranquility of Palais Armani’s rooftop to cook. It was a wonderful place to do it, we cooked delicious food and had a lot of fun doing it.
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Palais Amani, Service clients/Réception at Palais Amani
Responded Apr 27, 2022
Dear Harriet, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Fatima and the Houssam will definitely be happy to read your positive encouragement. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you again for your kind words and we look forward to welcoming you once again at your Palais Amani and Fez Cooking School. Sincerely yours, The Palais Amani Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This place is truly amazing. The facility is gorgeous. The rooms are beautiful. The location could not be better. The staff are lovely and caring people. They genuinely want to make your stay as wonderful as possible. While convenient, the restaurant is reasonably good but not as great as many surrounding restaurants. Staff will happily recommend other restaurants, make reservations and arrange a guide to get you there (key in these winding streets). Without any reservations I highly recommend Palais Amani if you’re going to Fez
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Palais Amani, Service clients/Réception at Palais Amani
Responded Apr 25, 2022
Dear Marcel, We would like to take a moment to thank you warmly for your kind and positive feedback. We are essentially delighted to learn that Palais Amani has left a very nice impression on you at all levels. We are very grateful and hope we will have the opportunity to welcome you again in the very near future. Assuring you of our best attention, The Palais Amani Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$186 - $291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palais amani hotel fes
LOCATION
MoroccoFès-MeknesFes
NUMBER OF ROOMS
18
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Claim Your Listing Frequently Asked Questions about Palais Amani
Which popular attractions are close to Palais Amani?
Nearby attractions include Al-Attarine Madrasa (0.2 miles), Fes el-Bali (0.1 miles), and Fez City Guide (0.2 miles).
What are some of the property amenities at Palais Amani?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Palais Amani?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Palais Amani?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Palais Amani?
Yes, paid public parking nearby, secured parking, and street parking are available to guests.
What are some restaurants close to Palais Amani?
Conveniently located restaurants include Berrada Family restaurant, Restaurant Benyamna, and Eden at Palais Amani.
Are there opportunities to exercise at Palais Amani?
Yes, guests have access to yoga classes during their stay.
Does Palais Amani have airport transportation?
Yes, Palais Amani offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Palais Amani?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Palais Amani?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.
Are there any historical sites close to Palais Amani?
Many travelers enjoy visiting Glaoui Palace (0.8 miles), Kairaouine Mosque (Mosque of al-Qarawiyyin) (0.2 miles), and Chouara Tannery (0.1 miles).