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Grand Mogador City Center

Traveler (155)
Room & Suite (66)
Dining (14)

About

#17 of 90 hotels in Casablanca
Location
Cleanliness
Service
Value
Property amenities
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
202Reviews
11Q+A
23Room tips
Traveler rating
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Popular mentions
We were on a tour and stayed here. I felt like we were held hostage as there is no where to walk easily from this location. It’s an industrial area between the hotel and the water, so views were not good either. All that said the hotel is clean, shower was good and the bed
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Response from Scenic819004, General Manager at Grand Mogador City Center
Responded Apr 29, 2019
Dear Guest, We thank you for taking the time to share your thoughts on our establishment and are sincerely sorry for the inconveniences that are beyond our control. Your disappointment affects us and we understand that all the inconvenience you have met upset your stay. We thank you for sharing it with us, as all our customer feedback is carefully considered, allowing us to continuously improve the quality of service. We renew our apologies and sincerely hope to have the privilege of welcoming you again. Very sincerely, General Management MOGADOR Marina Hotel & Grand Mogador Casablanca Hotel
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Very bad and slow service, I order a kofta sandwich in the night after coming to hotel, it took them as usual more than one hour to bring it, it arrived cold and with very low quality meat, i eat just a small part due my hunger, and had a good bye gift, all the way back fever,
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Response from Scenic819004, General Manager at Grand Mogador City Center
Responded Apr 29, 2019
Dear Guest, We thank you for taking the time to tell us how you feel about your visit to the Grand Mogador Casablanca Hotel. We are deeply sorry that your experience has not lived up to your expectations. We thank you for sharing it with us, allowing us to identify the imperfections that have marked you and which, obviously, require our full attention. Please note that your remarks are valuable to us and have been taken into account. However, we hope to have the opportunity to welcome you again and demonstrate the level of excellence for which we are recognized. Sincerely, General Management MOGADOR Marina Hotel  & Grand Mogador Casablanca Hotel
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Very upsetting !!! 5 stars ? Seriously ??? When I booked the Hotel was stated there is a Spa with Chamam , Sauna ,Hot tab and Gym . Non of them were there !!! The only thing that was good was the front desc people ,very friendly . The room size was great but we were 2 people
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I stayed at mogador for 10 days. It a good clean hotel with good rooms 100 on rooms. Breakfast spread is nice not beat for indians. Some things they can add travel advisor or consultant who can give infomration on nearby or maybe a small booklet at reception about
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Response from Scenic819004, General Manager at Grand Mogador City Center
Responded Apr 22, 2019
Dear guest, I want to thank you for choosing the Grand Mogador Casablanca Hotel for your stay and taking the time to share your experience with us. It is always a pleasure to receive positive feedback and we will certainly share your feedback with our staff. We are convinced that this feedback will have a positive effect and stimulates them to offer an even better service. We hope to welcome you again in the future and that your next visit will be good or better as you previous one. Kind regards, General Management MOGADOR Marina Hotel & Grand Mogador Casablanca Hotel
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Plus: The location is good if you want to be in a lively area. Rooms are spacious. Staff are very helpful and friendly. Negative: Every room i stayed needed some kind of maintenance: toilet see wobbly - shower head for hose missing - AC not at its best. Breakfast is good but not
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Response from Scenic819004, General Manager at Grand Mogador City Center
Responded Apr 10, 2019
Dear Guest AshrafB28, We thank you for sharing your experience at the Grand Mogador Casablanca Hotel and we deeply regret that the service did not live up to your expectations. We apologize for this and assure you that we will share the content of your comments with our teams to make the necessary corrections to the service. Hoping that we will have the pleasure of seeing you again soon, Yours faithfully. General Management MOGADOR Marina Hotel & Grand Mogador Casablanca Hotel
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PRICE RANGE
$59 - $135 (Based on Average Rates for a Standard Room)
LOCATION
MoroccoGrand Casablanca RegionCasablanca
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