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Four Seasons Hotel Casablanca

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Boulevard de la Corniche, Casablanca 20050 Morocco
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (729)
Room & Suite (127)
Dining (75)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Seasons Hotel Casablanca
Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 98 hotels in Casablanca
Location
Cleanliness
Service
Value
Travelers' Choice
A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city centre and business district. With 186 guest rooms, including 29 suites, this intimately scaled enclave offers three options for ocean-view dining, an outdoor pool and one of the city’s finest spas.
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Airport transportation
Parking garage
Wifi
Hot tub
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
French, Arabic
Hotel links
Special Offer:Getaway With 20% Off
929Reviews32Q+A76Room tips
Traveler rating
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Popular mentions
JacobTravelor wrote a review Aug 2020
London, United Kingdom48 contributions2 helpful votes
If you ever visit Casablanca, this is the hotel to stay in. We upgraded ourselves upon check in to the junior suite and we didn’t regret it, the room was modern, spaces and had a huge bathroom. The service was A1, highly recommended.
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Date of stay: February 2020Trip type: Traveled as a couple
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najarb wrote a review Mar 2020
15 contributions18 helpful votes
Hotel was very nice. Staff was super friendly. Very walkable location. Not as luxurious from the architectural point of view but the interior is very nice . Rooms are on par with what you’d expect but nothing over the top or memorable. All in all a great experience. Gym was more than adequate . Enough machines to hit each body part and very clean. Would recommend
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Date of stay: March 2020Trip type: Traveled as a couple
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Javed K wrote a review Mar 2020
Naples, Florida116 contributions93 helpful votes
After staying four nights at the Four Seasons Marrakech, I was very disappointed with this hotel as it is a night and day difference. The hotel appears old and not representative of the Four Seasons brand, more of a regular four star hotel. Don't get me wrong, the hotel is ok, but the Four Seasons hotels are not just regular hotels, but far and above better. We stayed here the second week of March during the Coronavirus Pandemic and were stressed out if we could go home or be stranded here. Immediately when we walked into our room, we notice the very foul moldy smell. We asked housekeeping to spray it, but we had a tough time sleeping. Whenever you opened the drawers, you could smell the musty smell. It felt very humid and for someone who works in insurance, this apparent smell was a water leak. We asked to change rooms as my wife could not sleep and ha da headache all night. The hotel switched rooms and actually gave us a nicer room facing the ocean. However, the service was subpar. Kamal showed us the new room and told us to call him when we are ready. We called about 15 minutes later, left him a message. We also let housekeeping know who said they will send someone to get our stuff. After one hour, we never heard back so we called again and Kamal said he never got my message and will send someone to move our stuff right away. After another 15 minutes of waiting (it's been a total of 1.5 hours now), I just went down to the lobby and asked what the problem was. You don't expect this type of service from Four Seasons. Kamal eventually brought up some desserts to our room and left nice note apologizing for the troubles with the room. The new room still had a little bit of a moldy smell, but we did not complain about it. At the Four Seasons Marrakech, the hotel was very customer driven and gave us options for tours via the hotel, or via taxi. For example, to take a taxi from Marrakech to Casablanca (3 hour distance) using the hotel's Mercedes, the cost was 3,000 MAD, or 1,400 MAD using a taxi. To get a tour of the medina using a guide, the hotel charged 550 MAD for a half day or four hours. To put in comparison, a tour of Casablanca and Rabat via the hotel with a private driver cost 8,500 MAD (almost 6 times the price) for a location that is only hour away. In Tangier, the cost to go to Chefchouen via the hotel cost 1,100 MAD, so these rates were OUTRAGEOUS. Moreover, the hotel says "sorry, this is the only option we have" and refused to help us with any other option including taxi while the Four Seasons in Marrakech would make calls on my behalf to find taxis. The Four Seasons Casablanca told me to Google it and that for liability reasons, they cannot use anyone else. Then why can the other Four Seasons offer this? In any event, I found someone who charged me 1,500 MAD for an entire day trip to Rabat and Casablanca so if anyone needs this driver's contact info, email me and I'll provide it. The driver spoke English as well. Breakfast was good, but the main breakfast was closed for two of our nights so the buffet option was not open during our stay. Breakfast was great with many options. We did not eat dinner at the hotel as there is a shopping mall right across the street. Traveling with young kids, they wanted to eat McDonald and Dominos which is a two minute walk away. The mall has a Carrefour grocery store as well. I used the spa on two occasions and had the best message I ever had using Argan oil. I would highly recommend it as the prices are very reasonable comparing USD. The sauna and jaccuzi are nice, but don't get too hot. I noticed this at every hotel I stayed at in Morocco. We did not use the pool as it was cold. The hotel is right on the beach and has nice views of the ocean where you can also ride a camel or horse. The Hasan Mosque is only a few minute drive away. The service was nice at the lobby and breakfast, but didn't go above the call of duty comparing the Marrakech location. I would rate this hotel as a Marriott or Hilton, but don't expect Four Seasons/Ritz Carlton/St. Regis type service or facilities here.
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Date of stay: March 2020
Location
Cleanliness
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Room Tip: get an Ocean view room
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3 Helpful votes
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Response from FSCasablancaPR, General Manager at Four Seasons Hotel Casablanca
Responded Apr 6, 2020
Dear JavedK, Thank you for sharing your review following your recent stay with us at Four Seasons Hotel Casablanca. I am sorry to hear about the various lapses in service that you encountered during your stay with us and that your comments will be used an opportunity to improve and strive for better. Your feedback as well about the transportation fares is also very pertinent and we will look at ways of being more flexible with options and fares. Furthermore, thank you for your positive feedback about the spa experience, this is really encouraging to hear and will be shared with the spa team! Although we were not able to fully meet your expectations during this recent stay, I would like to thank you for offering such honest and constructive feedback, which will allow us to further improve our services. Thank you again for taking the time to share your opinion and rest assured we will do whatever it takes to improve our services. Regards, Mehdi Zaanoun General Manager
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Vegana wrote a review Mar 2020
5 contributions
I travel a lot and this hotel and staff especially is top notch! Amazing rooms and beach access and pool. Staff is very friendly and service is beyond excellent. Very elegant décor as well! I has an amazing time!
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Review collected in partnership with Four Seasons
Date of stay: March 2020
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melsh0keiry wrote a review Mar 2020
London, United Kingdom1 contribution
There are hotels where staff are nice and professional but this hotel I felt they r genuine and caring. I was pleasantly surprised by the quality of the service and the state of the hotel. Will go back.
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Review collected in partnership with Four Seasons
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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PRICE RANGE
$259 - $375 (Based on Average Rates for a Standard Room)
LOCATION
MoroccoCasablanca-SettatCasablanca
NUMBER OF ROOMS
186
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Frequently Asked Questions about Four Seasons Hotel Casablanca
Which popular attractions are close to Four Seasons Hotel Casablanca?
Nearby attractions include The DoorZ Escape Game (0.03 miles), Anfaplace Shopping Center (0.05 miles), and Al-Saoud Mosque (0.2 miles).
What are some of the property amenities at Four Seasons Hotel Casablanca?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Four Seasons Hotel Casablanca?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Hotel Casablanca?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Four Seasons Hotel Casablanca?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Four Seasons Hotel Casablanca?
Conveniently located restaurants include Relais de Paris, Bleu, and Kasai.
Are there opportunities to exercise at Four Seasons Hotel Casablanca?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Four Seasons Hotel Casablanca have an airport shuttle?
Yes, Four Seasons Hotel Casablanca offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Seasons Hotel Casablanca?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Seasons Hotel Casablanca offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Seasons Hotel Casablanca?
The staff speaks multiple languages, including French and Arabic.