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Oum Palace Hotel

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163 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Bangladesh
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 27, 2016

Location is very nice if someone wants to enjoy busy city life. If some want to stay at cool and calm place it is not for him. I liked the place as I always interested the see city busy life. Communication from here were also convenient. Metro line was 3 minutes away. Public transport and taxi are nearby. So visiting... More 

Helpful?
Thank Shahariar-BGD
Tel Aviv, Israel
Level Contributor
176 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed May 12, 2016

This is a group hotel. There are buses constantly letting of loads of people and th place is like a bus station. The "4-star " hotel is really 3 star and it is expensive. The only great thing about this hotel is it's location. It is opposite the old town and easy walk to many attractions. I got the suite... More 

Helpful?
Thank iris212
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 29, 2016 via mobile

I don't submit reviews often, and the ones that I have submitted have all been positive...But I feel so strongly about our time at the oum palace and the negative experience we had that I felt it necessary to add to the collective here on trip advisor. Bottom line: this was the worst customer service that I have experienced in... More 

Helpful?
Thank Tom S

Travelers are raving about these Casablanca hotels

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 23, 2015

We had booked 2 rooms for our last nite in Morocco. We had confirmed the day before. Upon arrival - we were told there was only one room left and we would have to share. My travel companion snores heavily - we have had 2 rooms the entire trip. Riads that were smaller but committed to keeping the reservation we... More 

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1 Thank Lori S
Perth
Level Contributor
73 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
1 of 5 stars Reviewed August 5, 2015 via mobile

Stay away if you wish to sleep. This place is noisy, dirty and not maintained . Our first night in Casablanca. We moved twice during the night trying to get away fro rattling air conditioners, filthy carpet, peeling wallpaper and yelling and screaming in hallways,. It is dark and dingy. The whole place needs either a good scrub or upgrade.... More 

Helpful?
2 Thank Debbieperth
Cape Town, South Africa
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 3, 2015 via mobile

This hotel is well located and was quite pleasant - the room and bathroom were clean; the bed was comfortable. The wifi was good. Staff was pleasant and helpful. The breakfast buffet was delicious. It had a large variety of food including cereals, tea, coffee, milk, eggs, pastries, bread and fruit. The hotel was generally quite comfortable and pleasant.

Helpful?
4 Thank Abeda I
Geneva, Switzerland
Level Contributor
90 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed May 16, 2015 via mobile

The advertisement on booking is showing huge discount on that hotel... The real value is not more than 55 to 60 usd. It is old, internet was not wotking in my floor and no alcohol ... The sevice and the location are good, very clise to the souk.

Helpful?
1 Thank Amédée S
Grand Casablanca Region, Morocco
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 9, 2015

I did not stay at the hotel, but went there for the SPA. It was absolutely terrible. Poor customer service. Waiting time beyond acceptable. The lady literally destroyed my eyebrow (wax). No consideration for the pain + disgusting result. I'm guessing she never received actual training for that. I kind of look terrible, hopefully it will grow back ....

Helpful?
1 Thank Céline M
Copenhagen, Denmark
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 2, 2015 via mobile

I stayed one night at this hotel for a business trip. If you can try to get a room at the back of the hotel as the front is very noisy. The service was friendly, the breakfast ok and the room only so so. Wi-Fi was free and fast.

Helpful?
1 Thank Kim A
Zurich, Switzerland
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed November 7, 2014

Taking a tour through Morocco, our group met for the first night at Oum Palace. I was not impressed. Although the location was good and everything was clean, it felt like a city-centre business hotel rather than a location to experience Moroccan culture. Rooms were clean, bed was comfortable, wifi reception was fine, although the bathrooms were very cramped. Breakfast... More 

Helpful?
1 Thank GregCutler
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Oum Palace hotel remains devoted to your satisfaction, at your arrival you will appreciate the warmth and natural conviviality of our services, rooms, restaurants gastronomy and buffets, sauna, hammam, massage, fitness centre, etc……. ... more   less 

Additional Information about Oum Palace Hotel

Address: 12 Rue Kamal Mohamed, Casablanca 20000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range: $81 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oum Palace Hotel 4*
Number of rooms: 101
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Hotel Style:
#25 Spa Hotel in Casablanca
#35 Luxury Hotel in Casablanca
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