Hotel Farah Casablanca
160 Av Des Forces Armees Royales, Casablanca 20000 Morocco
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About
#84 of 115 hotels in Casablanca
Location
3.8
Cleanliness
3.6
Service
3.2
Value
3.1
Farah Casablanca is an excellent choice for travelers visiting Casablanca, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay. Close to some of Casablanca's most popular landmarks, such as Mahkama du Pacha (0.4 mi) and Place des Nations Unies (0.4 mi),Farah Casablanca Hotel is a great destination for tourists. Farah Casablanca Hotel is a family-friendly hotel offering a flat screen TV, air conditioning, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests. The hotel features a 24 hour front desk, a concierge, and room service. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travelers visiting Casablanca. For guests with a vehicle, free parking is available. While you’re here, be sure to check out some of the wine bars, including Le Comptoir des Arènes, Brasserie Nicole, and La esquina, all of which are a short distance from Farah Casablanca. If you’re looking for things to do, you can check out Old Medina of Casablanca (0.4 mi) or Quartier Habous (1.2 mi), which are popular attractions amongst tourists, and they are all within walking distance. Enjoy your stay in Casablanca!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Valet parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Car hire
Banquet room
Meeting rooms
Hammam
Massage
Salon
Baggage storage
Concierge
Currency exchange
Newspaper
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Sofa bed
Bidet
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Private bathrooms
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, French, Spanish, Arabic
Location
86Good for walkers
Grade: 86 out of 100
59Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
160 Av Des Forces Armees Royales, Casablanca 20000 Morocco
Getting there
Rental CarsSee rental cars from $24/day
771Reviews3Q+A77Room tips
Reviews
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Most Recent
I was forced to pay a deposit even though the payment was arraigned and booked by a third party. On leaving the hotel I was promised that my deposit would be returned with in 24 hours, after many calls to the responsible parties even having the phone put down in my ear at one point, I was told that it would now take up to 15 days to reflect in my account up to now nothing has been deposited back into my bank account. I have once again sent emails requesting feedback three days back Monday 15 May 2023 and another one this morning which are now been ignored by the below parties: ABDELFETTAH.FILALI@Farahcasablanca.com, NAJIB.ERRAISS@Farahcasablanca.com and OMAR.LHASNAOUI@farahcasablanca.com . I in my personal capacity will never stay in any of the Fara group hotels ever again due to the above issues which have still not been resolved.…
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Date of stay: April 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It’s enough to say terrible but to provide more information I can say that the room are very standard and my room was not provided with a safe; internet connection was more than poor, it happened during my stay that the elevator were not working for a while; the breakfast was inadequate and you had to around to search for forks and spoons to put food on your dishes, some did it using those they had used to eat; the restaurant showed a menu but not all dishes were available.
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Date of stay: March 2023Trip type: Traveled on business
Room Tip: Avoid it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from amal Rebbaj, Gestion de revenus at Hotel Farah Casablanca
Responded Mar 7, 2023
Dear guest, We thank you for taking the time to share your experience following your stay in our property. We are sorry to read that this one did not fully meet your expectations. Be sure that your remarks were transmitted to the Managers concerned. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was travelling from the UK landing in Casablanca at 21.15. I knew by the time I went through customs etc. it would be around 10pm and had a business meeting early the following morning. I wrote and email to the hotel requesting transfer from the airport to the hotel which was confirmed in writing with the agreed price When I landed there was no one from the hotel, when I rang the hotel they wasted about 10minutes passing me from one area to another and eventually advised that there was no transfer available. I had to go back in the terminal, exchange some money and managed to get to the hotel in a taxi When OI arrived there was no apology nothing!!! To top it off when I went for the breakfast the following morning the the fried eggs were hard from being left on the griddle and the food was ver limited I DEFINATLY WOULD NOT RATE THIS A FIVE STAR HOTEL!!!!!!!!!!!!!!!!!!!!!…
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from amal Rebbaj, Revenue Management at Hotel Farah Casablanca
Responded Feb 22, 2023
Dear Valued Guest, thank you for taking the time to share your feedback. We appreciate all forms of guest feedback. It is of course with great concern that we have learnt that your experience did not meet your expectations. Please be assured that an investigation has been done in order to take the appropriate measures to address your points of dissatisfaction that you shared with us. We sincerely hope to have the opportunity of a return visit to serve you better. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terrible experience - AVOID!!! Reception staff is rude, they don’t speak an appropriate level of English and they just lie to try to make you happy. It took me 4 hours to get a bottle opener in my room and I was charged 7 euros for that. The hotel restaurant only accepts cash (without informing you until you sit at the table) and alcohol is not served anywhere in the hotel (this information is not provided anywhere during the booking process) Rooms are extremely old and dirty, when I got there after a quite long trip, ai was initially assigned with an unmade room, it took me more than 30 minutes to get settled. Only positive note is the availability and politeness of the concierge that has been super helpful.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from amal Rebbaj, Revenue Management at Hotel Farah Casablanca
Responded Feb 22, 2023
Dear Valued Guest, I read with great concern that you were made to feel disappointed with your recent experience with us. Please accept I sincere apologies for not meeting your expectations. And be assured that an investigation has been done in order to take the appropriate measures to address your points of dissatisfaction that you shared with us. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you stay at this hotel you have to bring your slippers, there are no paper slippers. I ask them for any paper slippers, they sad that we have out of stock. I stay there 3 days with my shose. I dont want to stay here again.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from amal Rebbaj, Revenue Management at Hotel Farah Casablanca
Responded Dec 1, 2022
Dear Mr Mahmut, I read your feedback with concern and I regret that your expectation was not met. Rest assured that your feedback has been taken seriously and will be taken into consideration. we hope to have an opportunity to welcome you back and provide you a better experience. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Old style rooms, not enough electrical sockets. Suitcases are delivered to room by bellboy. Having no change at all i offered 1 dirham i found as tip, he got angry and said he doesn't bother only for dollars. But later he was nice polite and cooperative. Bath very high and cumbersome quite dangerous entry and exit, shower splatters all over the place and THERE'S NO HANDLE TO GRIP FOR STABILITY! We had supper as a group, not so tasty and definitely not morrocan. One of our couple friends complained the room was dirty, another that the towels were wet. In 2022 in a country trying to encourage tourism, i would expect better.
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from amal Rebbaj, Gestion de revenus at Hotel Farah Casablanca
Responded Oct 12, 2022
Dear guest , I read your feedback with concern and I regret that your expectation was not met. Rest assured that your feedback has been taken seriously and will be taken into consideration. we hope to have an opportunity to welcome you back and provide you a better experience. Amal Rebbaj E-Commerce Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On entering the tiny room we were hit by the overpowering stench of "old and stuffy". Opening the windows did nothing. There were clumps if hair on the carpet and a needle 😡The remote control for the tv didn't work, there were toiletries for one person not two. It took 3 hours to get more and no one came to fix the remote. The concierge hung up on when I asked for help even though I spoke in French😡I went to reception to complain and was told the hotel was full. The evening meal was sparse, unappetising and extremely annoying that we were asked to pay extra for water. This hotel definitely needs to be overlooked by tourists and in NO way deserves one star let alone 5!! Don't stay stay here is my advice .
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from amal Rebbaj, Gestion de revenus at Hotel Farah Casablanca
Responded Oct 12, 2022
Dear guest, We thank you for sharing your experience following your stay at Farah Casablanca. We carefully read your comments and would like to offer our apologies for the inconveniences you encountered. Be sure that your remarks were transmitted to the services concerned so that such incidents could not reoccur. We do hope that despite these ones, we will have the opportunity to welcome you back so that your experience can be fully satisfactory. Sincerely, Amal rebbaj E-Commerce Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Travelled to Casablanca for 15 days, we were told we were getting a special rate as group booking but the rate is double that of Booking.com. The pool is out of order, the bar is not available and foreign currency exchange is not available. They have a lovely board showing the exchange rates but can’t offer exchange. The last 2 days we were unable to get back in our room, key cards blocked. Absolutely rubbish.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We arrived late here but were made very welcome. The rooms were clean and well equipped. The food provided was very good and there was plenty of choice at breakfast. Staff were very friendly and efficient. Hotel to be recommended.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Farahcasablancahotel, General Manager at Hotel Farah Casablanca
Responded Feb 17, 2020
Thank you fir staying at Farah casablanca Hotel, pls come again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed three nights in the hotel. Two nights for a work-related trip andi extended my stay for one additional night in order to visit the city before flying back. I must say i don't understand the negative comments, as my experience was really positive - entrance is big and clear - meeting facilities and meeting rooms were really up to standards (and i use approx. once a month hotel conferences facilities) - my room was spotless, super super clan, and th daily cleaning was super efficient. - staff was kind and helpful... grabbing taxis for me everytime I needed and making sure i would not get overcharged. They also gave me excellent advices for shopping etc... On the minus side: it lacks a bit of charm, but it is mostly a business hotel for me, or for people who are not looking forward to staying in an old Ryad (and the hotel never ever pretended to be one).... I am not convinced by the restaurant of the hotel ... there are better options in Casablanca, but it does the trick. The pool was announcd as closed when i visited. So, yes, i would recommend the hotel... be it only for the cleaness, the excellent wifi and the kindness of the staff…
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Date of stay: February 2020Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Room Tip: the top floor rooms have amazing view over the city
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Farahcasablancahotel, General Manager at Hotel Farah Casablanca
Responded Feb 17, 2020
Thank you for staying with us at Farah Casablanca Hotel...Pls come again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$82 - $97 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
golden tulip farah casablanca hotel casablanca, casablanca golden tulip, golden tulip casablanca
FORMERLY KNOWN AS
Golden Tulip Farah Hotel
LOCATION
MoroccoCasablanca-SettatCasablanca
NUMBER OF ROOMS
279
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Claim Your ListingHOTEL FARAH CASABLANCA $67 ($̶1̶0̶3̶) - Updated 2023 Prices & Reviews - Morocco
Frequently Asked Questions about Hotel Farah Casablanca
Which popular attractions are close to Hotel Farah Casablanca?
Nearby attractions include Le CasArt Bar (0.3 miles), Marché Central Casablanca (0.2 miles), and Cinema Rialto (0.3 miles).
What are some of the property amenities at Hotel Farah Casablanca?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Farah Casablanca?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Farah Casablanca?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Farah Casablanca?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hotel Farah Casablanca?
Conveniently located restaurants include Atelier Oriental, Brasserie La Tour, and Restaurant La Bavaroise.
Are there opportunities to exercise at Hotel Farah Casablanca?
Yes, guests have access to a fitness center during their stay.
Does Hotel Farah Casablanca have airport transportation?
Yes, Hotel Farah Casablanca offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Farah Casablanca located near the city center?
Yes, it is 0.5 miles away from the center of Casablanca.
Are any cleaning services offered at Hotel Farah Casablanca?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Farah Casablanca offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.