We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Novotel Casablanca City Center

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Novotel Casablanca City Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,089 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 457: English reviews
Paris, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

I would say room quality was just average (low quality towel.) But What was really unacceptable was the check out. It is not the first that my colleagues and me are going to Novotel and we have our booking through a travel agency. Every time there is a mistake on the bill (Night are charged when not supposed to, breakfast... More 

Helpful?
Thank QUENTIN L
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear Quentin, Thank you for taking the time to share your experience. We do inform you that it is very serious case, so we need your full name in order to thoroughly check your bills. Please contact us as soon as possible at the following email addresses : H6572@accor.com & H6572-GM@accor.com Sincerely More 

Roodepoort
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The rooms are very basic with everything you need but nothing more than that. Has a toilet (in a tiny room), shower and wash basin in separate room, big bed, couch, mini bar, TV and desk to do you work. Other than that the food was nothing spectacular and not a very large selection.

Helpful?
Thank Dagan R
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your feed back. I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near... More 

Cape Town Central, South Africa
Level Contributor
493 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 530 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A generic box hotel with basic amenities. Aircon is reasonable and cleanliness tolerable, shower fine and bed good. There's a basic gym and the wifi worked fine. Room service was appalling. Big plus point is the location; within walking distance of the Port station (which has a Starbucks if you want a cheap Western breakfast for a change), across the... More 

Helpful?
Thank BadgerCT
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you for taking the time to share your observations with us following your stay at Novotel Casa City Center I have taken note of your comments regarding all the issues you have mentioned, kindly Know that i will not hesitate to share your comments with my whole team. Thank you again for taking the time to contact us.... More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Good hotel good staff good location. Not much to say was there for one day and hotel was just a hotel nothing extravagant nothing cheap just middle, comfortable to spend the night without any complains. Easy access to train station to other hotels and to the old Medinah.

Helpful?
Thank adalvasquez
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your feed back. I hope we will have the pleasure of welcoming you in the very near future. Sincerely More 

Canton of Geneva, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Staff was rude and sometimes, even unprofessional. You don't expect that kind of treatment for such a price. In addition, towels weren't enough and were of a low quality -too low for such a hotel, in fact.

Helpful?
1 Thank Jaâfar A
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear Jaâfar, Thank you indeed for having taken the time to write your opinion in Tripadvisor and to express your self following your stay at Novotel Casa City Center I feel sorry for the inconveniences. I wish to assure you that I have taken the appropriate actions to make sure that no other guests experience those types of regretful. I... More 

Travelers are raving about these Casablanca hotels

London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Very nice comfy place to stay, great breakfast, The only bad thing about Novotel in Casablanca was the room air conditioning, it was not cool enough, I complained twice, they told me the technician had checked and was told that that it was the maximum temperature that their hotel holds. I personally think it's disgusting that tourists from cooler countries... More 

Helpful?
1 Thank _aishaahmed69
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back. I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

Chapel Hill, North Carolina
Level Contributor
86 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

The rooms were pretty small for this hotel, but you're paying for the location. Lots of tour groups go through this hotel, so I'd avoid it during peak travel season and if you'd like to avoid tour buses and sudden big crowds. Very clean and modern.

Helpful?
2 Thank libertina628
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your feed back. I hope we will have the pleasure of welcoming you in the very near future. Sincerely More 

Paris, France
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 13, 2016

Very practical hotel well locate din city center of casa. Quite ok , nice breakfast with choise. No noise and effective check in and check out process. Nearby different hotels of accor to be selected depending on budget

Helpful?
1 Thank jclasserre2016
Hakim M, General Manager at Novotel Casablanca City Center, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Dubai, United Arab Emirates
Level Contributor
168 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed July 2, 2016 via mobile

Not upto the usual Novotel standards, rooms are the standard Novotel rooms, but the cleanliness is questionable, sticky glass marks on the bedside table, towels very thin and worn, the iron was unusable without damaging my clothes. The food was good, but room service presentation is poor for a 4 star hotel! Free wifi is a plus, but it's not... More 

Helpful?
1 Thank tomgoundarmorton
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you for taking the time to share your observations with us following your stay at Novotel Casa City Center I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies, kindly Know that i will not hesitate to share your comments with my whole team. Thank you... More 

Swakopmund, Namibia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 27, 2016

Stayed here for work, for 2 weeks. Loved the location and the hotel - the rooms were modern and well laid out. The service level was great as was the food - although only eat there a few times as there is so much to choose from in the area.

Helpful?
1 Thank MarCatToby
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back. I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

Questions? Get answers from hotel staff and past guests. Ask a question

284 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (267)
Viewed
View from Room (24)
Viewed
Room/Suite (76)
Viewed
Bathroom (29)
Viewed
Hotel & Grounds (31)
Viewed
Dining (14)
Viewed
Business Center/Function Rooms (12)
Viewed
Family/Play Areas (3)
Viewed
Other (78)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Room/Suite (5)
Viewed
Dining (6)
Viewed
Hotel & Grounds (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Casablanca hotels
0.0 mi away
Sofitel Casablanca Tour Blanche
1.1 mi away
Movenpick Hotel Casablanca
Movenpick Hotel Casablanca
#7 of 75 in Casablanca
4.0 of 5 stars 874 reviews
0.3 mi away
Hyatt Regency Casablanca
Hyatt Regency Casablanca
#2 of 75 in Casablanca
4.0 of 5 stars 797 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Sheraton Casablanca Hotel & Towers
3.8 mi away
Club Val d'Anfa Hotel
Club Val d'Anfa Hotel
#6 of 75 in Casablanca
4.0 of 5 stars 551 reviews
0.1 mi away
Ibis Casablanca City Center
Ibis Casablanca City Center
#20 of 75 in Casablanca
3.5 of 5 stars 797 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Casablanca City Center is a 4 star hotel offering 281 rooms (including eight suites) located right in the centre of Casablanca, a short distance from the old Medina and the prestigious Hassan II mosque. The hotel offers five meeting rooms, ideal for conferences or seminars for up to 250 people. Whether on a business trip or holiday in Casablanca, you will be charmed by our Lounge restaurant and bar and our comfortable rooms featuring satellite TV and WiFi internet. ... more   less 

Additional Information about Novotel Casablanca City Center

Address: Angle Zaid Ouhmad | Rue Sidi Belyout, Casablanca 20190, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range: $103 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Casablanca City Center 4*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Expedia, ACCOR, Booking.com, TripOnline SA, Travelocity, Priceline, Agoda, HotelTravel.com, Hotels.com, Odigeo and Hotwire so you can book your Novotel Casablanca City Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Casablanca City Hotel Casablanca
Accor Casablanca City Center
Casablanca Novotel
Hotel Style:
#12 Luxury Hotel in Casablanca
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay