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Novotel Casablanca City Center

Novotel$87*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
$108*
$87*
$98*
$108*
$87*
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Novotel Casablanca City Center
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1,214 Reviews from our TripAdvisor Community

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Showing 512: English reviews
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London, United Kingdom
Reviewed 2 weeks ago

The rooms in the hotel are of a good quality for the price, the housekeeping deserves a special mention for being excellent. However conferene facilties were not of the est quality, The seats we were given for our event were absolutely filthy, stained everyone of them and with crusted on food for a few. If you are here as a...

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Helpful?
Thank Lilibet85
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you indeed for having taken the time to write your opinion in Tripadvisor and to express your self following your stay at Novotel Casa City Center I feel very much sorry for the inconveniences. I wish to assure you that I have taken the appropriate actions to make sure that no other guests experience those types of regretful....

Barcelona, Spain
Reviewed 2 weeks ago

Best location , you can go by walk to many attractions in the nearby area. Staff with good level of english and spanish Rooms are quite big, may be little over priced, if it's over your budget you can look for a room at IBIS, which is located at the left building (also sofitel on the right side). Breakfast is...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Carles_ta
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your feed back. I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near future....

winnipeg
Reviewed 2 weeks ago

Novotel Casablanca City Center is in a good location. Right across the street is the train station with a few fast food restaurants. The Medina . money exchange is within walking distance. The rooms are average, beds were comfy, extra pillows in the closet could use replacing. They also could replace the towels in the bathrooms, very thin . Other...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank lucynagr
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, I would like to thank you for choosing Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely

Easton, Maryland
Reviewed 2 weeks ago

Stayed here only one night. Had a 6th floor room that overlooked a swarm of taxis below, the city and Atlantic ocean. About those taxis, drivers will approach you the moment you walk out the door and they are persistent. About my room, it would have been nice if the windows were clean but I understand how challenging it can...

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Helpful?
Thank TexasAMC3
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Novotel Casa City Center. Thank you for your message. I appreciate that you take time to give us your feed back. I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near future. Sincerely

Reviewed 2 weeks ago via mobile

Firstly we have been in Novotel Casablanca City Center because the location. I'm platinum member of Accor Hotels and I have a to admit this Novotel needs to improve a lot. The staff is unfriendly and somehow bad manners. The rooms are just ok but towels are very basic. I could recommend this hotel just because the location but not...

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Helpful?
Thank TravellerInAsia2011
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you for taking the time to share your observations with us following your stay at Novotel Casa City Center I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies, kindly Know that i will not hesitate to share your comments with my whole team. I hope...

Reviewed 3 weeks ago via mobile

Nice place in the center. Nice music in both Novotel and next door Sofitel. Good wifi connection. Amazing sea food (La taverne du Dauphin) in the restaurant cross the street. Breakfast satisfactory. But why sofas in the restaurant are so uncomfortable?

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Helpful?
Thank Murat K
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear Murat, First I would like to thank you for choosing Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back. I hope we will have the pleasure of welcoming you in the very near future. Sincerely

Reviewed 3 weeks ago via mobile

One of the poorest experiences I've had in the whole of Africa. The floor near the window has nail trimming. And the carpet is filthy with stains all over. Room service is what i really need to talk about. Whoever answers the phone is rude and honestly I've had better moroccan food in Singapore. Won't recommend to anyone. I wld...

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Helpful?
Thank Bear G
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you for your feedback which will allow me and my staff to better satisfy our customers. To be able to take corrective action on problems you have encountered at the Novotel Casa City Center, I am asking you to send me the dates of your stay and the room number you occupied to the following email address H6572-AM@accor.com...

Las Vegas, Nevada
Reviewed 4 weeks ago

Some Background: I have discovered The Accor group of hotels while on a trip to China in 2014 when I had the pleasure of staying at your Ibis in Hong Kong (so-so) and Grand Mercure in Xi"An (Superb). Since this time I have made an effort to stay at Accor Group properties. Your hotels are on my "Best of" List....

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank BobChase
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear BobChase, Thank you for taking the time to talk about your experience at the Novotel Casablanca City Center. I regret that your experience is not consistent with your expectations. Allow me to express my most sincere apologies. Due to our procedures regarding the prepaid reservation, the credit card used for the booking must be present upon arrival and this...

Reviewed 4 weeks ago

Novotel, Ibis and Sofitel are next door to each other creating congestion mostly around the first two, in terms of taxis, buses, cars and people. The lobby is standard, checking in procedures quick and rooms clean even if towels seem to need refreshment. The restaurant (buffet dinner and breakfast) are certainly not Novotel standard. Very crowded and noisy with small...

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Helpful?
Thank MariodaAtene
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you indeed for having taken the time to write your opinion in Tripadvisor and to express your self following your stay at Novotel Casa City Center I feel very much sorry for the inconveniences. I wish to assure you that I have taken the appropriate actions to make sure that no other guests experience those types of regretful....

Orlando, Florida
Reviewed April 8, 2017

Visited as part of a tour group in December 2016. I thought this hotel was actually the nicest hotel that we stayed at. It was definitely the cleanest hotel that we stayed at on our Morocco trip. They had soap, shampoo and a hairdryer in the room. It is very close, walking distance, to the Casablanca medina.

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Helpful?
Thank schen8
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back. I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near...

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
The Novotel Casablanca City Center is a 4 star hotel offering 281 rooms (including eight suites) located right in the centre of Casablanca, a short distance from the old Medina and the prestigious Hassan II mosque. The hotel offers five meeting rooms, ideal for conferences or seminars for up to 250 people. Whether on a business trip or holiday in Casablanca, you will be charmed by our Lounge restaurant and bar and our comfortable rooms featuring satellite TV and WiFi internet. ... more   less 

Additional Information about Novotel Casablanca City Center

Address: Angle Zaid Ouhmad | Rue Sidi Belyout, Casablanca 20190, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range: $99 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Casablanca City Center 4*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, ACCOR, Agoda, Booking.com, Travelocity, Priceline, Cancelon, Cheap Tickets, Jovago.com, HotelQuickly, TripOnline SA and HRS so you can book your Novotel Casablanca City Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Casablanca City Hotel Casablanca
Accor Casablanca City Center
Casablanca Novotel
Hotel Style:
#16 Luxury Hotel in Casablanca
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Casablanca City Center staff and other travelers.
6 questions
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Questions? Get answers from Novotel Casablanca City Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors offer great city / ocean views”
TexasAMC3, 2 weeks ago | Read review
“Ask for top level rooms”
MariodaAtene, 4 weeks ago | Read review
“Our room on 8th floor was quiet and dark at night”
Q2360RRpaulm, Feb 26, 2017 | Read review
“Higher up rooms offer a nice view of the mosque”
302kristaz, Feb 26, 2017 | Read review
“High floor”
se951, Feb 26, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Novotel
$87* /night
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Expedia.com$98
TripAdvisor$87
Jumia Travel$108
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*Disclaimer
Prices are for 1 room, 2 adults
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