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Novotel Casablanca City Center

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Novotel Casablanca City Center
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1,055 Reviews from our TripAdvisor Community

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Showing 449: English reviews
Dubai, United Arab Emirates
Level Contributor
164 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Not upto the usual Novotel standards, rooms are the standard Novotel rooms, but the cleanliness is questionable, sticky glass marks on the bedside table, towels very thin and worn, the iron was unusable without damaging my clothes. The food was good, but room service presentation is poor for a 4 star hotel! Free wifi is a plus, but it's not... More 

Helpful?
1 Thank tomgoundarmorton
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you for taking the time to share your observations with us following your stay at Novotel Casa City Center I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies, kindly Know that i will not hesitate to share your comments with my whole team. Thank you... More 

Swakopmund, Namibia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for work, for 2 weeks. Loved the location and the hotel - the rooms were modern and well laid out. The service level was great as was the food - although only eat there a few times as there is so much to choose from in the area.

Helpful?
1 Thank MarCatToby
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back. I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

Quatre Bornes
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 22, 2016 via mobile

The hotel is a great place ideally located. You can take train from airport and reach station just opposite hotel. Hotel is very near so souvenir shops and souk. The hotel beakfast was ok. Food was ok for dinner. Taxi are available outside and short trip away from corniche area. Wifi is slow which is slow to connect to mail... More 

Helpful?
1 Thank Aroun P
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely More 

San Diego, California
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 27, 2016

This hotel was beautiful and very modern. Very close to the water and easy walking distance to the medina. The front desk was very helpful and everyone spoke english. It was very safe for walking around the area. This was our last night in Morocco and we had to leave the hotel at 2 am so we didn't have any... More 

Helpful?
1 Thank whiskersonkittens
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely, More 

Overijse, Belgium
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 25, 2016

We arrived at midnight and have almost given up the hope to get something to eat. Yet after a 10-minute wait we got a very nice meal in our room. The staff was very kind. Otherwise a decent standard hotel with amenities no worse and no better than expected from this chain.

Helpful?
2 Thank Vladimir K
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely More 

Advance, NC
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed May 24, 2016

This was our last hotel on a Gate 1 tour. We liked it OK - the small rooms and bath were a bit of a detractor. Everything was clean and the stay was uneventful. We can't comment on the food as we did not have any. In fact, we did not sleep there. We had to leave at midnight to... More 

Helpful?
1 Thank littlera
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back. I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

Dubai, United Arab Emirates
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 20, 2016

1-The hotel has 3 lifts when we arrive 2 of them was out of service so people were in que for more than 5 min this last for few hours until 2 lift was working, but till now (after 2 days) the 3rd lift still not working and this is again problem for big property 18 floor? 2-The restaurant service... More 

Helpful?
1 Thank alaeddin e
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you for taking the time to share your observations with us following your stay at Novotel Casa City Center I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies, kindly Know that i will not hesitate to share your comments with my whole team. I hope... More 

Travelers are raving about these Casablanca hotels

Mumbai (Bombay), India
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 17, 2016

Been to many Novotels & have to say the quality is well maintained all over the world. Best Business Hotel as always but being close to train station helps alot to move around. Very close to almost all good places & Baazaar

Helpful?
1 Thank samirdhuri
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely More 

New York City, New York
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 15, 2016

This is a big hotel in the city. The staffs were friendly, helpful and speak adequate English. The lobby has a big seating area. The standard size room was clean and quiet. My room looked out to the front of the building where I saw the modern train station and the Hassan II Mosque at a distance. Actually, I was... More 

Helpful?
1 Thank jwyc8
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back. I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

Noosa, Australia
Level Contributor
96 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed May 13, 2016 via mobile

Rude and unhelpful staff member on front desk checked us in. Room is average. Questionable whether towels were clean. Old, damp and worn. Bed is as hard as a rock. Minimal toiletries turned upside down. That's because they were half used. I am all for saving and not wasting but half a small shampoo is not enough for two people.... More 

Helpful?
1 Thank Michelle B
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you for taking the time to share your observations with us following your stay at Novotel Casa City Center I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies, kindly Know that i will not hesitate to share your comments with my whole team. I Would... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Casablanca City Center is a 4 star hotel offering 281 rooms (including eight suites) located right in the centre of Casablanca, a short distance from the old Medina and the prestigious Hassan II mosque. The hotel offers five meeting rooms, ideal for conferences or seminars for up to 250 people. Whether on a business trip or holiday in Casablanca, you will be charmed by our Lounge restaurant and bar and our comfortable rooms featuring satellite TV and WiFi internet. ... more   less 

Additional Information about Novotel Casablanca City Center

Address: Angle Zaid Ouhmad | Rue Sidi Belyout, Casablanca 20190, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range: $100 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Casablanca City Center 4*
Number of rooms: 281
Reservation Options:
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Also Known As:
Novotel Casablanca City Hotel Casablanca
Accor Casablanca City Center
Casablanca Novotel
Hotel Style:
#13 Luxury Hotel in Casablanca
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