We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Casablanca City Center

Angle Zaid Ouhmad | Rue Sidi Belyout, Casablanca 20190, Morocco
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with AccorHotels.com to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Novotel Casablanca City Center
View Map
Add Photo Write a Review

971 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Level Contributor
10 reviews
5 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

A no frill business hotel ,clean and compact ,however the challenge is the service levels and poor spread of food both for breakfast and dinner.Thankfully many restaurants are around to explore .The best part of the hotel is the view of the sea facing rooms it's gorgeous .The customer service of all types of staff is very poor .Stay in... More 

Helpful?
Thank Biswaroop M
Shanghai, China
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

I stayed for 1 month. Breakfast was poor quality. Dinner in the evening was also poor, the quality of the meat products was very low. The service was slow. The hotel felt lifeless. The room was great. Prior to this stay I had used the IBIS hotel next door. I changed hotel for a bit of luxury. I have now... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank 123456308272
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you very much indeed for having taken the time to write your opinion in Tripadvisor and to express your self following your stay at Novotel Casa City Center I feel very much sorry for the inconveniences. I wish to assure you that I have taken the appropriate actions to make sure that no other guests experience those types... More 

Joplin, Missouri
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was a good location for Casablanca. Lets face it not much to really see here. It is close to the Medina, not far from the port and Ricks Café. It is also next to the Soffeitele so you can go there and have nice exspensive drinks, then head back

Helpful?
Thank JasonfromJoplin
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This is by far the worst hotel 🏩 Iv Ever been to.. Iv bn here about thrice now and it's been consistently patethtic!!😩 All 3 times.. The staff there is just so arrogant about themselves... I'm not sure what it is.. But... They're just soo arrogant... They're impolite and... Srry.. Did I mention arrogant??😂 Sooo.. Here's an example: i come... More 

Helpful?
1 Thank sAm w
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you very much indeed for having taken the time to write your opinion in Tripadvisor and to express your self following your stay at Novotel Casa City Center I feel very much sorry for the inconveniences. I certainly would be very pleased to see you again on a next visit at Casablanca. Sincerely More 

Travelers are raving about these Casablanca hotels

virginia
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location. It is right across from the train station and a quick walk to the Hassan Tower and the downtown area. It had a large dining area with an average selection of breakfast items. It was clean and staff was friendly and engaging. The room was average and came with a minibar and safe.... More 

Helpful?
Thank islandgirl2244
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back. I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

Metro Manila, Philippines
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Although well located across the train station which goes directly to the airport, everything else is average. Room 506 too cold to stay out of the heavy comforter, and too hot to stay under. One wall beside my bed was in such horrid condition -damaged, warped and blistery. And the oddest bathroom layout with the toilet in a separate compartment... More 

Helpful?
Thank FrancesPascual
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you for taking the time to share your observations with us following your stay at Novotel Casa City Center I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies, kindly Know that i will not hesitate to share your comments with my whole team. I hope... More 

Mauritius
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

More of a business hotel , I was there from the 11th to the 16th January 2016 for business purpose. Staff was quite helpful . Close to the station and other amenities . Room service was above expectation ( ordered a tagine ) Nevertheless , room lacking some modern amenities .

Helpful?
Thank AnnabelleMagdeleine
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back. I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

long island, new york
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here in Jan 2016. As stated its average. It's clean. Rooms small and in back of hotel they overlook a parking lot. Rooms a little small. But location is close to old medina It's a little far from Corniche (beach area) to walk Medinas in Fes and Marrakech are much better.

Helpful?
Thank annieonly
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely More 

Beirut, Lebanon
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Novotel hotel has a good location, close to the port train station. The hotel facility and rooms is bit old. Rooms has basic stuff. Room service is not that good so better to eat outside. Bar area is a smoking area so if you are not smoker avoid it, and staff has sever lack of smile.

Helpful?
Thank ahmad s
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear Ahmad, Thank you very much indeed for having taken the time to write your opinion in Tripadvisor and to express your self following your stay at Novotel Casa City Center I feel very much sorry for the inconveniences. I wish to assure you that I have taken the appropriate actions to make sure that no other guests experience those... More 

ontario
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well the first room overlooked the roof below but upon request we were given a choice of one on the 11th floor with essentially the same view or one on the 6th floor on the other side of the corridor which provided a quite wonderful view of the ocean and Hassan II Mosque in the distance. And we enjoyed the... More 

Helpful?
Thank finicula
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back. I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

Questions? Get answers from hotel staff and past guests. Ask a question

230 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (218)
Viewed
Dining (11)
Viewed
View from Room (17)
Viewed
Room/Suite (68)
Viewed
Hotel & Grounds (27)
Viewed
Bathroom (26)
Viewed
Business Center/Function Rooms (12)
Viewed
Family/Play Areas (3)
Viewed
Other (54)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Dining (3)
Viewed
Room/Suite (6)
Viewed
Hotel & Grounds (2)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Casablanca hotels
0.0 mi away
Sofitel Casablanca Tour Blanche
1.1 mi away
Moevenpick Hotel Casablanca
Moevenpick Hotel Casablanca
#9 of 70 in Casablanca
4.0 of 5 stars 596 reviews
3.8 mi away
Club Val d'Anfa Hotel
Club Val d'Anfa Hotel
#7 of 70 in Casablanca
4.0 of 5 stars 478 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hyatt Regency Casablanca
Hyatt Regency Casablanca
#5 of 70 in Casablanca
4.0 of 5 stars 661 reviews
4.6 mi away
Kenzi Sidi Maarouf Hotel
Kenzi Sidi Maarouf Hotel
#2 of 70 in Casablanca
4.5 of 5 stars 50 reviews
0.1 mi away
Ibis Casablanca City Center
Ibis Casablanca City Center
#25 of 70 in Casablanca
3.5 of 5 stars 705 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay
#