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Kenzi Basma

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Kenzi Basma
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65 Reviews from our TripAdvisor Community

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Showing 28: English reviews
London, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is clearly of a high standard, although it doesn't look like it from outside. The building's facade is very drab, in my personal opinion. The staff here are very polite and friendly and the breakfasts are varied and plentiful. The cakes were delicious and always fresh. I really enjoyed the merguez too. We stayed in a family suite... More 

Helpful?
Thank boosa3mu
new albany indiana
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I recently spent 2 nights at the hotel in August with my husband. We had business in Casablanca. I feel that the overall cleanliness of the room lacked a little, I did love the large shower. The customer service is another story, it lacks much to be desired. I made the reservation and when we arrived the female at the... More 

Helpful?
Thank louisvillefan2009
KenziHotels, E-Commerce at Kenzi Basma, responded to this review

Dear Mr Louis, Thank you for having taken the time to share your recent stay at the Kenzi Basma Hotel, We are delighted to read that you did love the large shower We also took note of all your constructive remarks which will help us to improve our level of service, and necessary actions have been taken. I hope you... More 

Sydney, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights in early August, and found it to be well located, clean and pleasant. Don't expect much customer service if you're a tourist - we weren't offered a map or any sort of directions, etc, but the good central location (near a tram stop) is at least partial compensation for that. We didn't try the... More 

Helpful?
Thank emilyrumble
KenziHotels, E-Commerce at Kenzi Basma, responded to this review

Dear Madam Emily, Thank you for taking the time to share your impressions from your experience at the Kenzi Basma Hotel. We are delighted to know that you appreciated the cleanliness and location of our hotel. However, we also took note of all your constructive remarks which will help us to improve our level of service, and necessary actions have... More 

Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we booked the standard room and got an upgrade to the suite, which was very spacious. lower floor with a washroom & a living room, and the upper floor with the bedroom and the bathroom. The room was very clean, the staff were friendly. the location is not far from anywhere. we did not have the chance to try the... More 

Helpful?
Thank Ahmed H
KenziHotels, E-Commerce at Kenzi Basma, responded to this review

Dear Mr Ahmed, thank you for taking the time to let your opinion still important for our future customers . We are delighted to read that our services and the cleanness of our rooms met your approval. We will share your positive comments with our team members who take pride in delivering a high level of service. Hope to see... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

A would recommend this hotel for 2 main reasons... price and location. the hotel is quite nice and clean. In a strategic position not so far from central railway station and city center. Personally would recommend for any kind of events.

Helpful?
2 Thank emanuele l
KenziHotels, E-Commerce at Kenzi Basma, responded to this review

Dear Emanuele, Thank you for taking the time to share your impressions from your experience at the Kenzi Basma Hotel. We are delighted to read that our hotel met your approval and that you enjoyed your stay with us. I personally look forward to welcoming you in a near future. Kindest Regards More 

Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 25, 2016 via mobile

Nice location. Just in 2 minute u r in center. Breakfast were not perfect but was ok. Cleanliness is ok. Prices are high and except location dont think deserve it Recently renovated. We stayed in a double auit with kids they cahrged more than 2 double rooms probably 2.5 times. But smiley staff.

Helpful?
Thank Ramazan K
KenziHotels, E-Commerce at Kenzi Basma, responded to this review

Dear Ramazan, Thank you for taking the time to share your impressions from your experience at the Kenzi Basma Hotel. We are delighted to read your positive reviews about the perfect location. We also took note of all your constructive remarks which will help us to improve our level of service, and necessary actions have been taken, We hope you... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed July 23, 2016 via mobile

Great hotel with tons of storage in the rooms, ample plug in space, decent variety of channels, and nice bathroom fittings. Had a little issue with water on the floor due to the lack of a shower door, but I could have just been more careful or adjusted the shower head. Would definitely stay at this hotel again if I... More 

Helpful?
Thank Carrie T
KenziHotels, E-Commerce at Kenzi Basma, responded to this review

Dear Guest, Thank you very much for taking the time to share your impressions from your experience at the Kenzi Basma Hotel, We are delighted to read your positive comments on the services of our staff, room service, our foods, and our spacious rooms. We also took note of all your constructive remarks which will help us to improve our... More 

Chennai (Madras), India
Level Contributor
137 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed June 20, 2016

We stayed here for 2 nights during our holiday to Marrakech & Fes last month. The property is very well maintained and is centrally located, a stone's throw to the medina and the grand mosque. The service we experienced at the concierge, front desk, restaurant and room service is excellent. The entire hotel lacked a first aid box when we... More 

Helpful?
1 Thank indrajitkalidasan
KenziHotels, E-Commerce at Kenzi Basma, responded to this review

Dear Guest, Thank you for having taken the time to share your recent stay at the Kenzi Basma Hotel , We are delighted to read that our services and facilities met your approval and that you enjoyed your stay with us. We will share your positive comments with our team members who take pride in delivering a high level of... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 14, 2016

I stayed here with a couple of friends in June 2016. As my friends booked the rooms before and I decided to join later I checked the possibility to book an extra bed in one of the rooms. According to booking.com this was possible. However, at this point all the problems began. 1. We had to call several times to... More 

Helpful?
3 Thank Navjot K
KenziHotels, E-Commerce at Kenzi Basma, responded to this review

Dear Sir, Thank you for taking the time to share your impressions from your experience at the Kenzi Basma Hotel. We are delighted to read your positive reviews about the perfect location and the offered suite as compensation, We also took note of all your constructive remarks which will help us to improve our level of service, and necessary actions... More 

Chicago, Illinois
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 12, 2016

Our family stayed at this property for 2 nights on a recent trip to Casablanca, Morocco. Hotel is nice, centrally located to old town. We walked to the market, enjoyed local foods etc. Casablanca as a city is not worth more than a day. The grand Mosque and Corniche (Anfa) area is the only place you need to visit. Rick's... More 

Helpful?
Thank AijazH
KenziHotels, E-Commerce at Kenzi Basma, responded to this review

Dear Guest, Thank you for having taken the time to share your recent stay at the Kenzi Basma Hotel , We are delighted to read that our services and facilities met your approval and that you enjoyed your stay with us. We also took note of all your constructive remarks which will help us to improve our level of service,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
THE HOTEL KENZI BASMA downtown location is right in the pulsating heart of Casablanca - a prime setting, nestling between the amazing Art Deco Quarter's architecture and the economic capital's cosmopolitan business district, an international financial hub, just ideally situated for whatever purpose in the metropolis. ... more   less 

Additional Information about Kenzi Basma

Address: Avenue Moulay Hassan 1er, Casablanca 22000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range: $57 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kenzi Basma 4*
Number of rooms: 113
Reservation Options:
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Also Known As:
Kenzi Basma Hotel Casablanca
Kenzi Basma Casablanca
Hotel Style:
#12 Luxury Hotel in Casablanca
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