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Kenzi Basma

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Kenzi Basma
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108 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Italy
Level Contributor
66 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago

A modern style, high-end hotel close to Casablanca downtown. Standard room is comfortable, clean and with king-sized bed, even though with not so large space for laptop. Restaurant is nice, snack bar is very good, breakfast is gorgeous. I've been already here and I'll back next time.

Helpful?
Thank ViatorErrantis
KenziHotels, E-commerce Manager at Kenzi Basma, responded to this review

Dear Guest, Thank you very much for having taken the time to judge our hotel ! We are very happy to read that you enjoyed your stay at Kenzi Basma and we thank for all the flattering words you used to describe our room and resaurant. We look forward to welcome you again in our hotel. Yassine EL BELGHITI E-commerce... More 

Knysna, South Africa
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 weeks ago

A modern, mid- to up-market hotel, situated in central Casablanca. Very comfortable and super clean with king-sized bed, exceptionally large bathroom, plenty of writing/computer space, free wi-fi and good 2-pin power points. We arrived early and thought we had booked an early check-in but that turned out to be incorrect. No matter - we went for an early walk around... More 

Helpful?
Thank Chris G
KenziHotels, E-commerce Manager at Kenzi Basma, responded to this review

Dear Chris G, Thanks for taking the time to feedback on Kenzi Basma, I have enjoyed reading your well thought out review. Great to hear you found our hotel comfortable and super clean, the very least you’d expect from any hotel is a comfy bed and a good night’s sleep; We hope to welcome you back soon, and if it’s... More 

Givatayim, Tel Aviv, Israel
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 weeks ago

This hotel is misleading When you come to see a gray building with old-fashioned but Once entering the lobby, you realize that it is something completely different Rooms are decorated at the height of elegance and modernity and give you an answer to everything you need in a big city Wi-Fi works well in the rooms and all the equipment... More 

Helpful?
Thank Yaron H
KenziHotels, E-commerce Manager at Kenzi Basma, responded to this review

Dear Guest, Thank you very much for sharing your review following your stay at Kenzi Basma. It has been a pleasure to read that you have overall had such wonderful experience while staying among us, and your kind words on our rooms are very much appreciated. We do however, hope to have the pleasure of welcoming you back soon at... More 

Washington DC, District of Columbia
Level Contributor
85 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 4 weeks ago

This is a modern hotel in a good location for exploring Casablanca. The staff were very helpful arranging transportation. Our room was clean and breakfast, for which we paid extra, was a good spread. The area surrounding the hotel is rather tedious.

Helpful?
Thank painted_10
KenziHotels, E-commerce Manager at Kenzi Basma, responded to this review

Dear Painted_10, Thank you for choosing Kenzi Basma and taking the time to write such a nice review about your experience with us. We honestly cannot thank you enough for your very kind words about Kenzi Basma and It makes us incredibly proud. Your feedback means a lot to us so thank you so much for taking the time to... More 

Petaling Jaya, Malaysia
Level Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 weeks ago

Our group stayed for i night.the hotel ok and the dinner we had were many dishes that we can choose.the location nearby town and we can go around.The breakfast was ok too and suitable with us.the lobby small and not convinient. for us

Helpful?
Thank siti1955
Singapore, Singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 25, 2016

Customer service was sadly lacking. The day we arrived, we were greeted by a stony faced lady at the reception. After she checked us in, we asked if there was a map of the surrounding and she replied with a curt no. Asked about the public transport and got one worded answers. Weren't told that we had to activate the... More 

Helpful?
2 Thank zy2
KenziHotels, E-commerce Manager at Kenzi Basma, responded to this review

Dear ZY2, Thank you for sharing your honest feedback on Tripadvisor. I am very sorry to learn that your stay in our property did not live up to your expectations. Concerning the attitude of our staff, I must say I am surprised as this does not reflect the level of service we usually pride ourselves with and would like to... More 

Travelers are raving about these Casablanca hotels

Montelimar, France
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 21, 2016

Having read the reviews on Tripadvisor I was a bit concerned about staying at tthis hotel. However I would have to say that my stay was great, and definetely next time I visit Casa this will be the first place I will be checking out for a room. The rooms are quite big, and most of them feature a small... More 

Helpful?
4 Thank Mats H
KenziHotels, E-commerce Manager at Kenzi Basma, responded to this review

Dear Mats, Thank you very much for taking the time to leave such a lovely review of your stay with us at the Kenzi Basma ! We were delighted to read that you enjoyed your stay, especially our great rooms and location! I hope that we will have the chance to welcome you back at the Kenzi Basma Hotel again... More 

Toronto, Canada
Level Contributor
5 reviews
4 hotel reviews
Reviewed October 21, 2016

Upon checking in, we were told that the hotel was at capacity and we were to be moved to a related hotel about 15km away. No offer of compensation beyond breakfast and pool access was offered, despite this other hotel being a significant distance away from things worth seeing in Casablanca. As we were about to give in due to... More 

Helpful?
Thank Mytsumi L
Chicago, Illinois
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 4, 2016

This is a hidden jewel in Casablanca. For those who had a bad experience I say you were there on a off day/week. I was here for 7 days and the hotel staff were nothing short of fabulous. From the ultra comfortable bed, to the lovely room service, I couldn’t have asked for more. I even got extra pillows without... More 

Helpful?
Thank SErotica
KenziHotels, e-commerce manager at Kenzi Basma, responded to this review

Dear Guest, Thank you so much for such a "superb" review. I am pleased to read that you had a wonderful stay with us! We truly appreciate your feedback and look forward to welcome you back again hopefully, soon. Until then, Warm Regards More 

1 review
Reviewed September 19, 2016 via mobile

I stayed at this hotel for three nights starting from 16th aug and at the second day some money has been stolen from my room safety box. My action was that i informed the administration but no action has been takenfor 10 days after I left the hotel despite of my efforts to get them to Investigate the case

Helpful?
Thank Khalid A
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
THE HOTEL KENZI BASMA downtown location is right in the pulsating heart of Casablanca - a prime setting, nestling between the amazing Art Deco Quarter's architecture and the economic capital's cosmopolitan business district, an international financial hub, just ideally situated for whatever purpose in the metropolis. ... more   less 

Additional Information about Kenzi Basma

Address: Avenue Moulay Hassan 1er, Casablanca 22000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range: $60 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kenzi Basma 4*
Number of rooms: 113
Reservation Options:
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Also Known As:
Kenzi Basma Hotel Casablanca
Kenzi Basma Casablanca
Hotel Style:
#13 Luxury Hotel in Casablanca
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Questions & Answers

Here's what travelers have asked, with answers from Kenzi Basma staff and other travelers.
4 questions
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Questions? Get answers from Kenzi Basma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“poor service”
 of 5 bubbles zy2, Oct 25, 2016 | Read review
“Ask for a room with a balcony”
 of 5 bubbles StamH, Oct 21, 2016 | Read review
“If you want an absolutely quit room, ask for any room with 06 [ie 206, 306, 406]”
 of 5 bubbles SErotica, Oct 4, 2016 | Read review
“try to get an upgrade or reserve the suite if you can afford it.”
 of 5 bubbles AhmedH280, Aug 3, 2016 | Read review
“Take the road facing rooms for a view..”
 of 5 bubbles indrajitkalidasan, Jun 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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