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Kenzi Basma

Avenue Moulay Hassan 1er, Casablanca 22000, Morocco
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53 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Level Contributor
4 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Great hotel with tons of storage in the rooms, ample plug in space, decent variety of channels, and nice bathroom fittings. Had a little issue with water on the floor due to the lack of a shower door, but I could have just been more careful or adjusted the shower head. Would definitely stay at this hotel again if I... More 

Helpful?
Thank Carrie T
Chennai (Madras), India
Level Contributor
136 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights during our holiday to Marrakech & Fes last month. The property is very well maintained and is centrally located, a stone's throw to the medina and the grand mosque. The service we experienced at the concierge, front desk, restaurant and room service is excellent. The entire hotel lacked a first aid box when we... More 

Helpful?
Thank indrajitkalidasan
KenziHotels, E-Commerce at Kenzi Basma, responded to this review

Dear Guest, Thank you for having taken the time to share your recent stay at the Kenzi Basma Hotel , We are delighted to read that our services and facilities met your approval and that you enjoyed your stay with us. We will share your positive comments with our team members who take pride in delivering a high level of... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 14, 2016

I stayed here with a couple of friends in June 2016. As my friends booked the rooms before and I decided to join later I checked the possibility to book an extra bed in one of the rooms. According to booking.com this was possible. However, at this point all the problems began. 1. We had to call several times to... More 

Helpful?
2 Thank Navjot K
KenziHotels, E-Commerce at Kenzi Basma, responded to this review

Dear Sir, Thank you for taking the time to share your impressions from your experience at the Kenzi Basma Hotel. We are delighted to read your positive reviews about the perfect location and the offered suite as compensation, We also took note of all your constructive remarks which will help us to improve our level of service, and necessary actions... More 

Chicago, Illinois
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 12, 2016

Our family stayed at this property for 2 nights on a recent trip to Casablanca, Morocco. Hotel is nice, centrally located to old town. We walked to the market, enjoyed local foods etc. Casablanca as a city is not worth more than a day. The grand Mosque and Corniche (Anfa) area is the only place you need to visit. Rick's... More 

Helpful?
Thank AijazH
KenziHotels, E-Commerce at Kenzi Basma, responded to this review

Dear Guest, Thank you for having taken the time to share your recent stay at the Kenzi Basma Hotel , We are delighted to read that our services and facilities met your approval and that you enjoyed your stay with us. We also took note of all your constructive remarks which will help us to improve our level of service,... More 

London, United Kingdom
1 review
1 of 5 stars Reviewed May 30, 2016

Got bumped to this hotel from Kenzi Sidi Marouf because they overbooked and did not have a room for me. Aside from being upset that there was no space in the hotel I paid for, the staff at the front desk really just did not understand the concept of customer experience. I asked if they would cover the cost of... More 

Helpful?
Thank citystomper2016
Canton of Basel, Switzerland
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 28, 2016 via mobile

The hotel is centrally located, but I would not recommend it for tourists, rather for business purpose. It's quite expensive, and the reception is not very helpful for tourist questions, the breakfast room is not very clean and the service only ok. The rooms are nice.

Helpful?
2 Thank Katih123
KenziHotels, E-Commerce at Kenzi Basma, responded to this review

Dear Mrs Katih, I would like to thank you for choosing Kenzi Basma Hotel for your stay at Casablanca. we do sincerely apologize for the inconvenience . Your feedback will help us to improvre our services in order to satisfy our guest’s needs. We look forward to your return at the Kenzi Basma. Best Regard More 

Amman, Jordan
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 21, 2016

The hotel's central location, relatively safe surroundings, wonderful staff and very clean facilities make it an excellent option for travelers, wishing to explore Casablanca. Receptionists would go out of their way to help, which you don't really find everywhere.

Helpful?
Thank Lina S
KenziHotels, E-Commerce at Kenzi Basma, responded to this review

Dear Mrs Lina, thank you for taking the time to let your opinion still important for our future customers , We are delighted that overall you enjoyed in our hotel, the cleanness of our rooms and service. We will share your positive comments with our team members who take pride in delivering a high level of service, Hope to see... More 

Rabat
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 21, 2016

I stayed at the hotel in February 2016 for a night, it was amazing, a great experience really. The room was clean and very nice. The hotel is freshly renovated so the rooms are great, the bathroom was huge, I had a balcony and the service was amazing! I also had lunch there, the restaurant is super cute, beautiful interior... More 

Helpful?
Thank Nina-Im
KenziHotels, E-Commerce at Kenzi Basma, responded to this review

Dear Guest, Thank you for choosing to stay at the Kenzi Basma Hotel during your last visit to Casablanca . We are glad to read that have enjoyed our services , our spacious rooms and the hotel 's location. We hope to welcome you for your next visit in our beautiful city. With my best regards , More 

Greenville, South Carolina
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 20, 2016

While the staff wasn't helpful at all to get us taxis, they were responsive and added towels or whatever we needed in the room. Great view of the city from the balcony. Good channel selection on the TV. Great location, close to lots of action in the city center. The wifi was horrible almost the whole time.

Helpful?
Thank 665danaw
London, United Kingdom
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed May 13, 2016

The location is great and the room is to a Western business hotel standard with a huge bathroom. Everything was very clean. But the staff.... 1. We were asked to pay in cash at check-in. Not having enough funds I paid 2/3 of the amount in cash, the other third should be paid at checkout. 2. When we checked out,... More 

Helpful?
2 Thank Travelaroundandsee
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
THE HOTEL KENZI BASMA downtown location is right in the pulsating heart of Casablanca - a prime setting, nestling between the amazing Art Deco Quarter's architecture and the economic capital's cosmopolitan business district, an international financial hub, just ideally situated for whatever purpose in the metropolis. ... more   less 

Additional Information about Kenzi Basma

Address: Avenue Moulay Hassan 1er, Casablanca 22000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range: $60 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kenzi Basma 4*
Number of rooms: 113
Reservation Options:
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Also Known As:
Kenzi Basma Hotel Casablanca
Kenzi Basma Casablanca
Hotel Style:
#7 Best Value Hotel in Casablanca
#12 Luxury Hotel in Casablanca
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