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Hyatt Regency Casablanca

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Hyatt Regency Casablanca
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919 Reviews from our TripAdvisor Community

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Centreville, Virginia
Reviewed yesterday NEW

This is one of the most wonderful facilities I visited. If you are in Casablanca, don't look no further. Great location which seems little crowded however very convenient to stores, restaurants and bars.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank George K
Brisbane, Australia
Reviewed 2 days ago NEW

The hotel is centrally located and is only a 10 minute walk from the casa port train station. You can catch a train from this station direct to the airport. Room are well maintained and staff is friendly. Gym and poolside are below average and not up to the Hyatt standard you would expect. Pros: centrally located has restaurants great...

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Helpful?
Thank joann m
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Many thanks for taking the time to share this feedback on TripAdvisor.com. I have really appreciated your comments regarding the location, room and staff. On another side, I would like to apologize for the inconveniences encountered due to the Fitness Center which is actually on renovations. I look forward to welcome you back again at the hotel as...

Casablanca, Morocco
Reviewed 2 days ago NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank ahmedt707
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Limerick, Ireland
Reviewed 3 days ago NEW

Value for money is not something that you get at this hotel. Poor service across the hotel. Loads of staff across hotel but nobody interested in helping their guests. Pricing of beverages outrageous in the hotel bar.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank johnpatrickr2017
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, I'm very sorry to learn the experience that you have encountered during your last stay at the Hyatt Regency and would like to present you my sincere apologies. Please let me assure you that I have well noted your points of dissatisfaction and the necessary measures will be taken to avoid similar situations to other guests in the...

Muscat, Oman
Reviewed 1 week ago

Stayed at this hotel for 2 weeks. Convenient location. I had an 8th floor room. Excellent room (though a little dark). The 8th floor lounge was great. Lovely snacks and a well stocked bar. Excellent staff throughout. For everyone of my 13 nights I had a good night's sleep. No complaints at all. Will definitely stay again. Highly recommended.

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Helpful?
Thank Mahmoud A
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us. Thank you for your kind message regarding the location, room and Regency Club - I greatly appreciate your feedback. The team and I are very much looking forward to welcoming you back again. With my best regards, Laurent Ebzant General Manager

Washington DC, District of Columbia
Reviewed 1 week ago

I stayed for business for a month and can't think of a better place to stay in Casablanca. The staff became family and treated me like family. Breakfast is impossible to skip and pool was my sanctuary. This review was long overdue. Thank you Hyatt Casablanca was an amazing stay!!!!

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Helpful?
Thank Lena L
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Mrs. Lena, Many thanks for this wonderful review. I'm glad to learn that you enjoyed your last stay, the staff attitude and qualilty of breakfast - I greatly appreciate your feedback. I thank you once more and very much looking forward to welcoming you back again. Kind regards; Laurent Ebzant General Manager

Miami, Florida
Reviewed 1 week ago

The location of the hotel is wonderful if you are planning to visit Casablanca. It'seems right in the heart of the city and most of the great restaurants are close by. The moroccan restaurant is wonderful and the bar is of excellent quality. I wanted to also thank the service who is very professional.

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Helpful?
Thank Jim T
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us. I'm very pleased to learn that you enjoyed your last stay with us and thank you for your comments regarding our restaurants, specially the Moroccan - I greatly appreciate your feedback. The team and I are very much looking forward to welcoming you back again....

Dubai, United Arab Emirates
Reviewed 1 week ago

Came to stay here for couple of nights on way out from Morocco. Very central location, very good service as you would expect from Hyatt but the rooms need a good maintenance makeover. Couple of switches were loose for instance in our room. However, nothing major or to complain about.

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Helpful?
Thank AwanOmer
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Many thanks for your confidence and for taking the time to post your review. I'm very glad to learn that you enjoyed your last stay with us. I have well noted all your points of dissatisfaction and would like to apologize for not being up to your expectations and assure you that this experience is not representative of...

Bratislava Region, Slovakia
Reviewed 1 week ago

Hyatt is probably the best choice in Casa. Despite it's a five star, the rooms may get a little "refreshment". if you're staying on the lower floors, don't expect a nice view. the bar in the lobby is very fine, breakfast are awesome, too. staff is very helpful, despite a little longer check out when you have some special requirements.

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Helpful?
Thank tina_es77
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Many thanks for your confidence and for taking the time to post your review. I'm very glad to learn that you enjoyed your last stay with us. I have well noted all your points of dissatisfaction and would like to apologize for not being up to your expectations and assure you that this experience is not representative of...

Princeton, New Jersey
Reviewed 1 week ago via mobile

Might go back to Casablanca just for this hotel. It's in a prime location, all the taxi drivers know it by name, and it's super safe. There are barriers and security checks on the way in. The staff is amazing. I arrived at 8am from the US on an overnight that lost me 5 hours of sleep on time difference....

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Helpful?
1Thank Ryan C
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. I greatly appreciate your feedback regarding our Staff, guest room and lobby. The team and I are very much looking forward to welcoming you back again. With my best regards, Laurent Ebzant General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Modern 11-story Hotel in city center, overlooking harbor & Old City. ... more   less 

Additional Information about Hyatt Regency Casablanca

Address: | Place des Nations Unies, Casablanca 20000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range: $156 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Casablanca 4.5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Hyatt Regency Casablanca Hotel Casablanca
Casablanca Hyatt Regency
Hyatt Casablanca
Hotel Style:
#1 Business Hotel in Casablanca
#3 Romantic Hotel in Casablanca
#4 Luxury Hotel in Casablanca
#4 Family Hotel in Casablanca
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Regency Casablanca staff and other travelers.
10 questions
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Ponte Vedra Beach, Florida
6 months ago
over a year ago
India
over a year ago
East Haddam, Connecticut
over a year ago

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Questions? Get answers from Hyatt Regency Casablanca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The room was very large and the interior design is wonderful.”
 of 5 bubbles , 1 week ago | Read review
“Try to get a room facing the waterfront and mosque.”
 of 5 bubbles DrG48301, Dec 5, 2016 | Read review
“View of the city”
 of 5 bubbles Willythejock, Nov 25, 2016 | Read review
“Luxury hotel”
 of 5 bubbles S0L0TRIPS, Nov 13, 2016 | Read review
“Book rooms facing the mosque, breathtaking view in upper floors”
 of 5 bubbles ButlerJoya, Nov 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question