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Sheraton Casablanca Hotel & Towers

Traveler (424)
Room & Suite (238)
Dining (121)

About

Location
Cleanliness
Service
Value
Property amenities
Room service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Free parking
Pool
Bar/Lounge
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS
Hotel links
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Hotel deals
969Reviews
13Q+A
100Room tips
Traveler rating
  • 152
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  • 130
  • 79
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Popular mentions
I am surprised to know that this hotel is unable to accommodate a simple request like Twin beds. All I asked for was, if there could be a twin bed given to my colleague and I as it would be way more comfortable than sharing a double bed with him. But they refused by saying
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Response from houda k, On behalf of GM at Sheraton Casablanca Hotel & Towers
Responded 4 days ago
Dear tabdulla, Thank you for your review ! Thank you for staying in Sheraton Casablanca hotel. And i am sorry for any inconvenience you might have encounter during your stay. As per the issue you mentioned, at the time of your request for a twin beds room, there were none available, hence your double bedroom. I can assure you that we Keats thrive to make sure all the requests are answered positively to ensure the guest stay is as comfortable as possible and as pleasant as possible. I would however advise you to make the request of twin at the time of the booking Once again, I apologize for any inconvenience you might have faced and I hope we can can count you among our guests next time. Sincerely, Houda Kansari On behalf of the General Manager
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This hotel has apparently not been touched or remodeled for decades. If you want to bask in the faded glory of what was the 1970s Mediterranean disco jet-set, this is the hotel for you. I had to take a picture of the poster that hangs next to the elevator as it is beyond retro.
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Response from houda k, On behalf of the General Manager at Sheraton Casablanca Hotel & Towers
Responded 1 week ago
Dear JorCord, Thank you for your review ! We would like to inform you that our hotel is planning a renovation soon. We wish you a great day. Sincerely, Houda Kansari On behalf of the General Manager
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Let’s start with check in which took 25 minutes for a Marriott elite member a very frustrating process due to lack of staff. Rooms are decent, breakfast is very nice with large selection of hot and cold items catering to all nationalities. The outstanding on site Moroccan
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The hotel is really not great and by far the worst Sheraton I have ever seen but it can be ok if you manage to take a Tower room. First of all those are more recent (best guess 90/00s with wooden floor) instead of the other rooms with carpet (best guess last updated in the
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Response from houda k, On behalf of the General Manager at Sheraton Casablanca Hotel & Towers
Responded 1 week ago
Dear j75fr, Thank you for choosing the Sheraton Casablanca Hotel for your stay and sending your feedback. We appreciate that our teams were mentionned in your positive notes, they always go the extra mile to make every guest feel special and unique and we are very proud of them. Regarding hotel condition, we would like to inform you that we are planinng for a future renovation. Cleanliness issue has been raised to the concerned departement to take corrective actions. Looking forward to meeting during your next stay with us. Warm Regards, Houda Kansari On behalf of the General Manager
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The staff was very polite and helpful, starting from the receptionist to the management. Room was very clean and tidy, equipped with safe, phone, tv, fridge, iron. Beds were comfortable. However, the rooms (bedroom and bathroom) require some refurbishment, and the cold water
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Previous
Does hotel have an indoor pool? Is gym in service also?
It doesn't have indoor pool. The gym is adequate for a light work out. Nothing great.
1 vote
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What is the name of the tram station that is behind the hotel?
Tram, Marche Central. (Casa Port is the train station)
1 vote
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hi can anyone provide a direct email address for the hotel
Reservations00307
0 votes
The one in the Sheraton is quite good and safe.
0 votes
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We had to pay 600 dm for 3 persons.
1 vote
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123
"go for a tower room, avoid rooms ending 24 because of elevator and ice machine"
"avid this hotel and stay at the Hyatt"
"Rooms from floor 12 and above."
"Upgraded rooms"
"The elevators were busy so a room on a lower floor may be more convenient."
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PRICE RANGE
$95 - $219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton casablanca hotel and towerscasablanca sheraton
LOCATION
MoroccoGrand Casablanca RegionCasablanca
NUMBER OF ROOMS
309
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