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9 Rue Sidi Belyout, Casablanca Morocco
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Traveler (102)
Room & Suite (25)
Dining (10)

About

#37 of 112 hotels in Casablanca
Location
4.2
Cleanliness
3.8
Service
3.7
Value
3.6
Toubkal Hotel is ideally located in the heart of the economical capital. The 60 rooms including 9 suites are fully air-conditioned and sound proof, featuring smoke detector and automatic fire alarm system, mini bar, individual safe box, and courtesy Tray. Also, direct dial telephone, automatic wake up, FM, AM radio, TV Plasma with international channels and free Wi-Fi. Additional toiletries and hair dryer provide in bathrooms; Jacuzzi and hydro massage in suite bathrooms. We have four non-smoking floors available. Come and discover our main restaurant “la Brasserie”, our Bar and our Nightclub with international shows.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Nightclub / DJ
Car hire
Baggage storage
Concierge
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Currency exchange
Newspaper
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, French, Spanish, Arabic and 1 more
412Reviews7Q+A33Room tips
Traveler rating
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  • 124
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Most Recent
Khalid A wrote a review Yesterday
5 contributions4 helpful votes
Okay hotel with some proplems The brilliant reciptionst Ms assmaa solved it Price is Fair quality in general in line with 4star hotels Ms assmaa is The One to talk to if you need help with The room issues or any other functions she's very helpful okay stay for the price.
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Date of stay: July 2022Trip type: Traveled solo
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Kristine A wrote a review Jun 2022
3 contributions
Very friendly and helpful staff who allowed us to check in late (we called from the airport to let them know). Rooms were good, only frawback was that the door to the toilet did not stay properly shut. Had breakfast there once, foor was good but there was only one option (continental) and more expensive than nearby options. Quiet and slept well.
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Date of stay: June 2022Trip type: Traveled as a couple
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AndyLargey wrote a review Feb 2020
Colchester, United Kingdom187 contributions79 helpful votes
Stayed here for only 1 night as part of a Tour. The lift is an experience as it has no internal door and is very small, but the hotel and rooms are lovely. What really impressed me was our small tour group wanted to eat together (10 people). The restaurant is quite small but the bar staff moved all the tables and chairs in the Bar so that we could all sit together and have dinner in the Bar. Room was very clean and all we needed.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
1 Helpful vote
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Response from Bestwestern T, La Direction at Hotel Toubkal
Responded Mar 4, 2020
Dear Mr Andy, Thank you for this wonderful review. We are very pleased that you enjoyed your stay with us. I will share your feedbacks with my colleagues as reward and encouragement. Thank you again for taking the time to write this nice review, we hope to welcome you again soon. Best regards,
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Ric J wrote a review Feb 2020
58 contributions60 helpful votes
Good = clean, well appointed rooms. Housekeeping very good and very prompt. Bad = aircon useless, complaint had no effect. Breakfast breads etc fresh, good range. Hot breakfast dodgy. Location very good - walked to mall, Rick's Café and Hassan ll mosque.
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Date of stay: February 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Bestwestern T, La Direction at Hotel Toubkal
Responded Feb 20, 2020
Dear Valued Guest, Thank you for leaving us your comment regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us regarding the Aircon, and the Breakfast to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Again, please accept our sincere apologies. Best regards
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WH B wrote a review Feb 2020
Mississauga, Canada46 contributions86 helpful votes
The hotel is in a good location, close to the Casa Port train station. Getting to is is a bit of a challenge although you can see the Best Western sign almost as soon as you leave the station. The rooms are clean.
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Date of stay: January 2020
Rooms
Location
Service
2 Helpful votes
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Response from Bestwestern T, La Direction at Hotel Toubkal
Responded Feb 20, 2020
Dear Mr Henry, We would like to thank you for leaving us your comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to leave us a comment, we appreciate it. Sincerely,
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Kamal chaturvedi wrote a review Jan 2020
Mostaganem, Algeria35 contributions11 helpful votes
If you are in Casablanca and on budget, don't look for anything else and go to Best Western. 3 min walk from Casa Port station. Mind you, exterior of hotel does not do justice with the service and staff quality.
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Review collected in partnership with Best Western
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
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Response from Bestwestern T, La Direction at Hotel Toubkal
Responded Jan 23, 2020
Dear Mr Chaturvedi, Thank you for leaving us your comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to leave us your comment. We will be glad to share it with our team. Sincerely,
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Jose Agnaldo Sousa wrote a review Jan 2020
Lisbon, Portugal1 contribution
My stay with my wife in this hotel was an experience where I found that the Moroccan collaborators of the Toubkal hotel are very human, sensitive people and with an incredible willingness to help people.  My wife had a health problem and needed to be hospitalized, as she was transferred from the hotel ambulance to the hospital, the hotel chairman was present and noted the ambulance plaque, requested the name of the hospital, and thereafter , has given us all the support we need in these difficult times. Mr. Mohammed (General Manager) personally went to the hospital and gave us all the support needed to help us keep track of my wife's state of health, talked to the doctor in charge and informed us of all steps until he was discharged.After returning to the hotel, he offered us all the hotel infrastructure to accommodate us until our repatriation to our destination country at no additional cost, offered us room, food and provided his staff to help us buy clothes and medicine. For us, all this support was much more than a company support, it was a generosity of this incredible Moroccan people. My sincere thanks to all the staff at the Toubkal hotel, and in particular to Mr Mohammed.
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Date of stay: December 2019
Value
Rooms
Service
Room Tip: Excellent service
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Response from Bestwestern T, La Direction at Hotel Toubkal
Responded Jan 8, 2020
Dear Mr Jose, Thank you very much for your comment regarding your recent stay at the Best Western Toubkal. We are delighted to read your comment. Positive feedback like yours is a real source of motivation for our teams, and we are glad to share it with them. Our staff,especially our General manager Mr Mohammed , will be thrilled to hear such positive feedback. We Hope that your wife feels better and we look forward to welcome you again soon. Best western Toubkal hotel is your home far away from home. Sincerely,
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Tony C wrote a review Nov 2019
Dumfries, United Kingdom553 contributions195 helpful votes
Not a good place for a veggie but you will find something. The hot food was on the colder side of warm. The dining room is to small and spills into a bar area. Breakfast omelette had meat in it but lots of other choices
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Date of stay: November 2019Trip type: Traveled as a couple
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Response from Bestwestern T, La Direction at Hotel Toubkal
Responded Dec 3, 2019
Dear Valued guest, Thank you for leaving us your comment regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us regardring the food, the choice for veggies and the breakfast to implement improvements to ensure we offer a better experience for guests in the future. Again, we would like to apologies for the inconvenience. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
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RuthyGlasgow wrote a review Nov 2019
Glasgow622 contributions321 helpful votes
Location is central but so much construction work going on right next to the hotel our view was a building site, but hey its progress. Hotel entrance small and lovely little area with water fall but rooms really are very shabby. Evening meal that night for our small bus party was dismal but the breakfast was bit better. Really needs refurbishing. Staff very friendly and helpful.
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Date of stay: October 2019
Value
Cleanliness
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Response from Bestwestern T, La Direction at Hotel Toubkal
Responded Dec 3, 2019
Dear Mr Ruthy, Thank you for leaving us your comment regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us regardring the food, to implement improvements to ensure we offer a better experience for guests in the future. Again, we would like to apologies for the inconvenience due to the construction in front of us. We are planning some renovations very soon I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
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Gwen G wrote a review Oct 2019
Isle of Wight, United Kingdom395 contributions141 helpful votes
We stayed here just one night on a TUI tour. There were 19 of us checking in but it was very quick and smooth thanks to our guide and a charming old chap helping us into the lift. Our room was adequate except for exceedingly poor lighting; my other half found shaving difficult and I don't know how women can see to put makeup on! Styling my hair wasn't easy either. Our mattress was old and none too comfy so I slept fitfully. There was no choice at dinner and the chicken soup starter was almost tasteless. The beef main course made up for it and luckily I like creme caramel. I speak french fluently and was well understood all week - except by the waiters! Breakfast was good.
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Date of stay: October 2019Trip type: Traveled as a couple
3 Helpful votes
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Response from Bestwestern T, La Direction at Hotel Toubkal
Responded Dec 3, 2019
Dear Guest , Thank you for taking the time to tell us about your recent stay in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every guest; therefore your feedback is very important to us, and we will use your comments regarding the lighting and the food . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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PRICE RANGE
$49 - $62 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western toubkal, best western casablanca, casablanca best western
LOCATION
MoroccoCasablanca-SettatCasablanca
NUMBER OF ROOMS
60
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Frequently Asked Questions about Hotel Toubkal
Which popular attractions are close to Hotel Toubkal?
Nearby attractions include Le CasArt Bar (0.05 miles), Old Medina of Casablanca (0.2 miles), and Place des Nations Unies (0.3 miles).
What are some of the property amenities at Hotel Toubkal?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Toubkal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Toubkal?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Toubkal?
Yes, parking is available to guests.
What are some restaurants close to Hotel Toubkal?
Conveniently located restaurants include Atelier Oriental, Brasserie La Tour, and Restaurant La Bavaroise.
Is Hotel Toubkal located near the city center?
Yes, it is 0.3 miles away from the center of Casablanca.
Are any cleaning services offered at Hotel Toubkal?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Toubkal?
The staff speaks multiple languages, including English, Spanish, French, German, and Arabic.
Are there any historical sites close to Hotel Toubkal?
Many travelers enjoy visiting Temple Beth-El (0.8 miles), Cinema Rialto (0.2 miles), and Ben Youssef Mosque (4.3 miles).